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    Accent Plumbing

    3.9 (63 reviews)
    Open • 8:00 am - 4:30 pm

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    Tenant disconnected the old water heater and called the City and said they have no hot water because the water heater needs to be replaced.
    Lin P.

    Since 2004, I have been calling Accent Plumbing for all my plumbing needs from our Primary House to our rental houses. So for 19 years, only now that I am going to write them a Yelp Review. Sergio, Efrain and Efrain Jr. has always been my greatest hero 100% of the time. They have helped me with a 5 stars quality of workmanship for 19 years. Recently, my being evicted tenant seems to have unplugged their water heater and called the City that they do not have hot water, instead of just communicating to me per their Lease Agreement, understandably, they are being evicted so it seems to me that they wanted to cause me any problem. The City gave me a Warning Yellow Ticket to replace the water heater in 72 hours on a Tuesday late afternoon and requiring me to make sure that the tenant has water heater by Friday afternoon. I called Accent Plumbing first because they are always my 1st choice, and they came Wednesday afternoon to diagnose and took photos and told me that someone unplugged the water heater, but if you want to replace the water heater it will cost under $1,700, I was ok with this price, I emailed the photos to the City Inspector, and told them all my Action items. I applied for an owner/builder permit which Accent Plumbing sign their portion. On Thursday morning, I got an email back from the City Permit Services that my application is rejected, because they wanted the Contractor to be the one to apply for the permit, because the tenant called the city to tell that they have no hot water because their water heater is broken, since Accent Plumbing was super busy that day, I panicked, I called another plumbing company just to ask if they can pull the permit and replace the water heater, that company in Burbank came to diagnose the heater and called me back and said, this will cost you $5,900, I will pull the permit and blah blah... I was disappointed, that was ridiculously super high quote.. this guy is a reap off, I got him from Yelp as well (beware, that plumber who priced me so high is in Burbank). I called Accent Plumbing again to tell them what should I do, they said, maybe we can just repair it because it looks like someone unplugged the connections. I begged them to please help me, and they did on Thursday they were able to repair the water heater for just about $800. I pray that Accent Plumbing will be operational for the rest of my life, they are honest, reasonable and is family owned business, they are very respectful, their Office Staff Ms. Denise are super nice... why call someone who will reap you off? Call Accent Plumbing they are a licensed plumber for over 2 decades now. Trustworthy!!! May God bless them with more clients, and excellent physical health & that their company will grow and give more jobs to honest, hardworking people like the owners.

    Unprofessional communication.  This was the first communication I received that my part was in.  Gave me 24 hours to respond.

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    9 years ago

    Amazing guys! I called them at 8:01am, they showed up at 8:30am and finished at 8:55am. Fixed and replaced a cracked fitting and leaky line.

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    Page 2 of 2

    Ask the Community - Accent Plumbing

    Review Highlights - Accent Plumbing

    “Sergio is truly an expert professional and has a keen insight as to what and how things should be fixed.”

    Mentioned in 18 reviews

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    Chris Neighborhood Plumbing - The connector Chris replaced but forgot to put in one small part inside to prevent leaking

    Chris Neighborhood Plumbing

    (249 reviews)

    Incredible service! Chris was at my house 30 minutes after I called him. Fair pricing, super…read moreattentive to detail, and even hauled away the old unit without hassle. If you want top-notch plumbing work done fast by a real professional, Chris is your guy. Highly recommend!

    So this review is about the service Chris provided. He was very responsive to messages and…read morereturning phone calls but did not do a great job in the small leak I had. One of the connector under my sink was leaking. He changed it but forgot to one small part inside the line (according to the other plumber who came at a later date to fix the problem). The problem was not obvious initially, but after 2-3 months the connector portion started leaking more and more. That was one reason for this review. Another reason is, I had problem with my shower temperature and suspect something is wrong with shower cartridges. However Chris told me he doesn't know how to take this shower handle off so he needs to cut off the handle to access inside and so I will have to replace the handle as well if I want the job done. Well, the plumber that fixed my sink issue had no problem taking off the handle. He did have to spend a bit more time figuring it out. There is some corrosion around the screw area but it was doable. So either Chris ability is not as good or he doesn't have the patience to figure it out. For that reason, the service he provided a few months back was not satisfactory

    Accent Plumbing - plumbing - Updated September 2026

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