I had a TERRIBLE experience here. Really it was one of the most astonishingly bad encounters I've had in a long time. My mom is ill and in the hospital, and though we thought she'd be released this afternoon that plan changed. I wanted to get her something because it's New Year's Eve. I saw that this shop was open until 1 p.m., which was great because I got there between 12:45-12:50 and planned to run in and grab a quick gift of some sort, definitely getting out of there before they closed up. Others have had a good experience so it seemed kismet. When I walked in the store the woman (I assume Jenny herself) was on the phone and she hung up quickly and I was hoping she could help me find something quickly. But when she came over she asked "how can I help you?" and after I explained the situation and that I wanted something small to take to my mom, she said that she was about to close and already had her car running outside and didn't have time to make something up. I hadn't alluded to that and didn't actually want to wait for her to make something up (both because I knew it was nearing their closing and because I wanted to get to the hospital to see my mom). She gestured to a plant that she had, but for many reasons I wouldn't get a plant for someone else. I thought maybe she'd have a gift item of some sort, perhaps not a floral item which would be fine. She told me that the florist at Advocate would probably have something. (I wasn't planning to stop and get something from their floral shop, which was good, because they were closed this day and the following). The whole time I was here I felt like I was intruding and that she couldn't wait to push me out the door. When have you ever been to a place where the employee (or in this case owner!) tells you that they have their car running outside?! That isn't meant to make people feel welcome or like you want to help them. I just don't even understand the point of her having been open her regular hours this day or even at all if she was on such a tight schedule. And she followed me out to take down her signs and stuff. I left empty handed, rebuffed by Jenny, and knowing that I'll never patronize this business nor could I ever recommend it to anyone given my experience. read more

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I received the gift of flowers almost 2 weeks ago and the bouquet is still amazing )picture is from today). Accents by Jenny, you do remarkable work. So beautiful and long lasting. read more

Accents By Jenny - Florists Near Me - Park Ridge, Illinois

Jenny's arrangement was gorgeous and the best one at the funeral service. A few people complimented me on them! I was not surprised, after Jenny's follow up call to the funeral home and to me to double check the details, I knew I was great hands! I will definitely use Accents by Jenny's services again! read more

Would someone please teach "Jenny" some customer service skills!!! I was considering this florist for my upcoming wedding, but was immediately turned off by how rude and pushy this person is. At no time during our interaction, did she listen to me and constantly kept cutting me off. Planning a major life event should be a collaboration, but I felt that my and my fiance's opinions are worthless! If you are considering a florist, looks elsewhere!!! read more

Jenny created the most beautiful bouquet after I submitted an online order. The flowers were fresh, vibrant and absolutely beautiful. You can tell she puts care into each bouquet and adds a special touch. I got a bit confused with the delivery process but Jenny was quick to reach out to me with support and I couldn't be happier with the results and her quick communication. Jenny, thank you! I'm so glad I found your floral shop. read more

Thank you Jenny so much for accommodating us the last minute with a beautiful Bouquet for our mom's 90th Birthday! Fresh beautiful arrangement and great customer service. You can't go wrong with this flower shop!!! read more

Small but nice flavor shop! Fresh flowers always and nice costumes service! Good price for the products. They do weddings, showers, funerals! Highly recommend read more

In a world where ordering online can be purely transactional and sometimes impersonal, I cannot praise Jenny enough for the personal care and attention she gave to my order. I placed an order in the evening asking for a noon delivery, reckoning that it could be a stretch on short notice - Jenny personally took the time to reach out and let me know she would try her best but could not guarantee the delivery. Jenny phoned me again the morning of the delivery to let me know that the delivery would be done. This type of personal care and attention goes above and beyond what I would have expected and should win Jenny many many loyal and happy customers! read more

I have used Jenny for many occasions over the last 20 years. She most recently did flowers for my moms funeral mass. Jenny put great care into the selection of flowers and assembly. Love her arrangements read more

Accents by Jenny is an outstanding florist and is operated by an awesome woman. They offer flowers for every occasion and also have gift cards, decoration, etc. I love the vibe of the place as Jenny is so cheerful and can always whip up something great on short notice. She has her happy dog in the shop at all times and there is an upbeat feeling to the place. They even have a little gum ball machine which Jenny gave my daughter a quarter to use - how sweet! Jenny can make wonderful arrangements for any occasion. She has basically any type of flower you would ever want and can order the kinds she doesn't have on hand. There is a clear difference between her flowers and what you can grab at Mariano's. They are definitely more special occasion flowers, but aren't over priced. I can get a great bouquet there for around $50 and they will last over a week - every time. If you are looking for an awesome, locally owned florist then check out Accents By Jenny! read more

Accents By Jenny - Cute shop and great flowers! - Florists Near Me - Park Ridge, Illinois

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Jenny is the best! She made me the most beautiful bouquets for my wedding. She even had peonies shipped from Europe for me since they were out of season here. She is simply the sweetest. We will be recommending her to everyone we know. read more

Accents By Jenny - Florists Near Me - Park Ridge, Illinois

WOW!!! What a great place. I just called and it was past their delivery cut off time for same day delivery and yet still, the owners sister said she'd run it over for us, after I told her that it's for my sister-in-law who is in hospital rather than at home with her new baby. I can't believe how kind, accommodating and caring this shop is. I know flowers since that's was my first college job and I have to say, not everyone is as nice nor has an ulterior motive. Accents by Jenny, you had me at hello. My new go-to place for flowers is your shop. Hopefully my SIL be able to receive the flowers in her unit otherwise Jenny (I hope that's her name) would be calling back to let us know. Thank you so much Accents by Jenny. You provided the rainbow to our dark cloudy day. read more

I ordered some flowers a week and a half ago for my wife. Jenny gave me a great deal, and the flowers were awesome. They looked absolutely fantastic, and my wife loved them. The aroma from the flowers is terriffic and strong. My house has smelled like flowers ever since we brought them into the house. Jenny called these "14 day flowers" because that's how long they last, and it was a very good name. I have never had flowers stay so great for so long, and I've always paid more for my flowers. This is now my go-to place for flowers. Thank you, Jenny! read more

Accents By Jenny - Floral bouquet in my home nine days after purchase. - Florists Near Me - Park Ridge, Illinois

This store basically robbed me of $130. I had issues with Jenny's website while purchasing sympathy flowers - after entering my credit card info, the site froze up and wouldn't take me through to a confirmation or order review page. I didn't receive any sort of confirmation email so I assumed the order never went through due to the webpage issues. So I purchased flowers through a different shop with a functioning webpage. 48 hours later, I received the confirmation email and called the store only to find out that the order had gone through and the flowers had already been delivered, meaning that I unknowingly purchased 2 sets of flowers. Despite the webpage issues and the significantly delayed email, Jenny took no fault and refused to refund me in any way. I try supporting small businesses but I would never recommend this store. They do not know how to treat their customers or right the wrongs they caused due to their poor technology. read more

I use Jenny for my work and personal arrangements and she always does an amazing job. Her shop is conveniently located to my office as well as the city and outlying suburbs. There is convenient parking right out front too. I know that most shop owners like when you order online but I love the personal touch and her advice on what flowers to use and the type of arrangement relative to the occasion. read more

Jenny does a great job. We've used her multiple times at Nonna Silvia's for different events. Flowers are always fresh & look beautiful. Highly recommend read more

Excellent customer service and the flower arrangement was beautiful. We sent a "tender touch standing spray" and selected the "better" option. I would suggest to call and discuss flower details with Jenny because she does a great job at explaining the spray and planning accordingly. Very helpful and also delivers to all of Chicago plus 200 suburbs. I've already informed my boyfriend I would prefer flowers only from Jenny! read more

Accents By Jenny - The FDT Tender Touch Standing Spray created by Jenny - Florists Near Me - Park Ridge, Illinois

Ordering flowers was a pleasant experience. Gave her my price point, choice and color preferences for flowers and placed my order. It took five minutes if that. My aunt in the hospital enjoyed them quite a bit. Nothing works like flowers. One day I might get around to seeing the business firsthand. But, for now, I will settle on knowing Jenny is a good egg. read more

Needed a birthday bouquet right away while on our way out of town. Jenny interrupted what she was working on and made up a magnificent assorted fall bouquet. More than I could have dreamed of for my price range. My brother in law couldn't believe what we paid. He said it looked like a $100 arrangement. You can bet that he and I will definitely be back to see Jenny for our future floral needs. We have a large family and you can bet we will spread the word. Jenny lives up to her 5 star rating! read more

Thank you so very much for making a beautiful bouquet as a last minute request for a floral arrangement to express our sympathy to my dearest Comadre & Hermana Maria. read more

Jenny is absolutely wonderful. I walked in on the fly with an idea of an arrangement to get my girlfriend and after telling Jenny I was looking for some with sunflowers and white flowers/roses she literally just sprung into action and had exactly what I was thinking of in my mind ready in 10 minutes. Jenny is genuinely a caring, friendly and compassionate owner that really just wants to give you her best at all times. After running back and forth adding things over and over, putting a ribbon and everything together her work is amazing, I wouldn't ask for anything more. In the end she gave me a great price for the arrangement and was very very satisfied. I would highly recommend Jenny in any situation because she is an absolutely work horse and although I have much experience with larger events I'm 100% positive Jenny could pull anything off. My gf will love this when she sees it! read more

The owner of this place is soo rude and Unprofessional. She was helping me with an order then someone walk in and rudely turn away and help that person and said hurry up I have to get my orders out. I dont recommended this rude flower place. read more

It was the perfect set-up. You can get cake, party supplies, and flowers in the same litte shopping strip! We were greeted by a very friendly Jenny, I believe. She apologized for the mess since she had some last minute floral arrangements for a funeral. She made some suggestions for us as we were looking for flowers for a birthday, and she whips up some pretty creative bouquets. She wrapped ours in a pretty pink tissue paper and ribbon to make it festive. The prices are just right, and the personable service makes you feel like you are in your own quaint little hometown. read more

I needed to order flowers for a memorial service and Accents by Jenny was highly recommended by a family member. I called and was able to place my order over the phone free of problems and the service was both friendly and helpful. I'm not a flower guy by any means but the flowers looked great and I got multiple compliments and thank yous from the family. read more

My mother-in-law lives in Park Ridge and I had waited until the last minute to get her a birthday gift. To avoid being labelled as the worst daughter-in-law ever (you don't want that!!) I had to think fast and find a reputable local flower shop that would save the day. Enter Jenny. When I called to ask about getting flowers delivered THAT DAY, Jenny was accommodating, helpful, and offered to build a custom arrangement for her birthday that could be delivered that afternoon. When my MIL received her flowers, she immediately sent us an email thanking us and describing how beautiful the flowers were. SUCCESS! Much thanks to Jenny and her wonderful flower shop for making me look good and offering to deliver on such short notice. The price was reasonable and she took my payment over the phone. Thanks Jenny! read more

Accents by Jenny & Jenny herself were amazing! I woke up this morning and realized it was my mom's birthday so I called as soon as they opened and Jenny herself answered the phone. I told her that I wanted to deliver flowers today (last minute) and she was so sweet and was more than willing to. She gave me a few suggestions and told me what she thought was best based on my mom's favorite colors and what would last the longest. And she put this beautiful basket together and personally delivered it to my mom with in a few hours! Totally made my day and ESPECIALLY my mom's! My mom even said the same sweet things about Jenny before I told her my great first impression that I had with her over the phone. read more

Accents By Jenny - My mom's birthday basket Jenny put together last minute over the phone. - Florists Near Me - Park Ridge, Illinois

What a pleasant experience!!! I called Jenny to order flowers to be delivered to a friends hotel in Chicago. She was so sweet and helpful and put together a gorgeous arrangement for me and had it delivered within an hour! My friend loved the flowers :) Thanks so much! read more

Accents By Jenny - Birthday arrangement for my friends birthday! - Florists Near Me - Park Ridge, Illinois

We went to Accents by Jenny based on neighborhood word-of-mouth for prom boutonnieres. The arrangement itself was great (extra pins!) and stopping in to pick them up even better. Jenny is delightful, energetic, and creative. She can accommodate last minute requests, and her shop is such a nice place to stop in if you need or want something easy and special. read more

Love, love, love my birthday bouquet from Accents by Jenny. They did such a beautiful job! The flowers are all fresh and gorgeous. Go there!

Beautiful flowers and a very sweet, professional owner! I so appreciate all the precautions Jenny is taking at this time and I'm in love with her artistry! Happy to have a new go-to for flower delivery! read more

I received the most beautiful arrangement for my anniversary the colors very so vibrant .. read more

Accents By Jenny - I received the most beautiful vibrant flower arrangement for my wedding Anniversary - Florists Near Me - Park Ridge, Illinois

I recently asked Jenny to do flowers for my daughter's baby shower. She did a FANTASTIC job! She did the flowers very creatively and in just the right colors that I had asked for. They were just beautiful and many people asked me who did them. The flower vases and decoration on them made the event so elegant and my daughter was very pleased, just as was I. read more

I highly recommend Jenny for your floral needs! She is caring, professional and so very talented! She made out easy for me to select a well designed dish garden with plants and cut flowers for my aunts 95th birthday. She personally delivered the stunning arrangement. Thank you Jenny. read more

I know this place has only positive reviews but my one and only encounter with this shop was not that great. I had placed an online order the night before to have some flowers delivered for a coworker who recently got promoted. I called in the next morning to verify what time the flowers would be delivered and was responded with a woman on the other end basically complaining that she was suppose to take the day off and she only had to come in because she received this order. She didn't have the flowers in stock so she had to wait to get the order in so she would get them there by noon, fine. I paid $14.95 to get these flowers delivered and was met with the obviously annoyed woman who says "I'm the shop owner I'm not even supposed to be making deliveries". I ended up delivering the flowers myself because this person didn't have the time to wait for the actual recipient to get her delivery, she was double parked outside with her dog in her car. Mind you my office building has specific parking spots for visitors and deliveries. Getting the flowers there on time was the only good thing I have. Piece of advice if this is how you are going to treat your customers because you couldn't take a day off I suggest next time just cancel the order on your end. read more

Nice local business!! Purchased a corsage it was very sweet and delicate. Very reasonably priced as well I will go back. read more

Stopped in to pick up a quick bouquet as a surprise. Jenny worked quickly and is very competitive in terms of pricing compared to others in the area. Ask her about the "mason jar deal" she offers. read more

I ordered flowers for a friend through their web site after hours. I asked if it was possable to deliver in the morning in the memo part. (rember this was after hours) The next moring Jenny called at 9:15to tell me the flowers I wanted wasn't in and was being delivered. Jenny said they will would deliver it as soon as it was done. I was fine with that. My friend text me a 11:45am to thank me for the flowers. If thats not great service I don't know what is. read more

Accents by Jenny made this gorgeous arrangement for Hubs who gave them to me for my birthday today. Hubs is happy and I am certainly happy! The arrangement is huge, the flowers are the freshest possible outside of cut from one's garden and Hubs was very happy with the personal service Jenny provided! This is our go to florist in Park Ridge! read more

Accents By Jenny - Huge birthday arrangement, Hubs said it was a great value too. - Florists Near Me - Park Ridge, Illinois

Every year I come home to visit my family and always pick out the most beautiful arrangement for my Aunt with Jenny's wonderful finishing touch! Thank you for all you do! read more

I frequently buy flowers from the online florists but decided to forgo the usual choices and visit Jenny. I stopped in and asked for a bouquet for my wife's birthday and within 5 minutes had a WONDERFUL looking and smelling arrangement for less than I'd pay for online. Jenny's my new favorite go-to florist! read more