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    North Suburban Flower Company

    3.2 (63 reviews)
    Closed 3:00 pm - 9:00 PM
    Updated over 3 months ago

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    This photo shows the expectation and the reality of the flowers that I got.
    Tanya G.

    Worst experience ever! Today is my birthday and my sister ordered some flowers for me. The lady (later I found out that she is the owner) arrived by our condominium and called the intercom, but it wasn't working. Then she called me on my cell, I answered and I told her to wait for me downstairs for a minute. When I came outside, and that took me seriously a minute, nobody was there. I called her and asked where are my flowers. She started yelling at me that she left it in the lobby. I told her nicely that next time she is suppose to wait for the customer, after my words she got crazy and came back to yell at me more. I meant that she can't leave the flowers in the lobby, because somebody can come and steal it or destroy it, some people are crazy nowadays. She start to record me on her cellphone without my permission screaming that I'm not right. Not right in what? She was leaving and coming back to the lobby around 4 times. In addition, I don't know how she left my flowers in the lobby, because when I came the water was dripping from the box and she maid a mess. When I opened the box, the flowers don't look like in the picture as it's shown on their website. (I will attach a picture.) Even I could have designed better. She just ruined my day. Disappointed. Don't waist your time and money with this crazy lady!

    Edited to add: for months the occasional harassment continued. Threats to come to my wedding, a private yelp message telling me she feels bad for the man I'm marrying. I called her place of business and made it clear this harassment is to stop and she's not invited to our private event and I've never in my life heard someone lose it so badly. She was screaming, told me she'd have me arrested for calling her store, and continued to threaten to come to my wedding. Now, the venue had to call this woman and tell her she's not welcome. What a nightmare. It appears she is just an unhappy woman that picks someone to "bully" every few months, as she has many reviews that speak of similar situations of harassment and her flying off the handle. RUN AWAY!!!! -- I contacted this florist for a quote for my upcoming wedding. The quote was far off what anyone else estimated my simple request to cost. The owner was short and confusing over messenger, and it took me asking the same question multiple times to get a half answer. I was clear with my vision and request (lots of photos, color scheme, etc) and it was like she was trying to change my mind. I could tell she wasn't listening, so we went elsewhere. I heard she's wonderful in person - we never got that far, but the online communication was a turn off. I also noticed she reviewed her own business as 5 stars at least once with a fake review (turn off). Then, I had more strange interactions with the owner. I was able to find another florist that we're using with much better rates and clear communication. Apparently, North Suburban Floral services didn't like that. She saw my 2 star review on yelp, which now I'm changing to one star, because her response was an aggressive Facebook message 2 months after we stopped communicating saying "thanks for the review see you on the 13" -- I clarified she wasn't hired and she again later sent another message saying "see you in a few days." a threat to come and ruin my wedding? Really?! Ridiculous. Very bizarre communication! I hope to not hear from you again, and certainly not to see you where you aren't invited.

    Olivia L.

    Great florist for a super reasonable price! North Suburban Flower Co recently did my baby shower and it was my 4th time working with Pam. She did my wedding, a relative's funeral banquet, and few other jobs here and there. Pam always does fantastic work and listens to exactly what your vision is. I brought in several pictures off of Pinterest and asked for a 28 foot live Eucalyptus garland and Pam really delivered.... Figuratively and literally, she delivers and picks up all additional props day of (wood slabs, glassware, risers, etc.). All of my family and friends were marveling at how beautiful and unique the flowers were! She is definitely a little ball of energy, which may have scared some of the other reviewers, but as someone who has used her multiple times I promise, you will not be disappointed. I have and will continue to recommend Pam to all of my friends and family because she does fantastic work for an amazing price!!

    These are the beautiful flowers from the funeral
    Erin D.

    Pam the owner is wonderful my father my hero passed away my heart was broken. She did everything to help make an unbearable situation beautiful. I orders 3 Arrangement she helped Me with the wording and made everything look beautiful. I can't thank her enough I miss my father everyday but to spite the circumstances that we needed to order the flowers Pam delivered. 18 years ago my father and I walked into her shop and we ordered flowers for my wedding. She is a strong dependable woman who will deliver. Thank you!'

    First and only day I got to enjoy these flowers.
    Megan H.

    So this was a VERY odd experience. My boyfriend sent me flowers for Valentine's Day. He had requested them to be delivered on Valentine's Day. They proceeded to call him the day before asking for me and confirming I had flowers being delivered to me. First, he was irritated that they tried to get in contact with me as they were suppose to be a surprise. Second, he had ordered them and specified delivery on Valentine's Day. The woman on the phone confirmed they would not be delivered until Valentine's Day. She then proceeded to deliver them a day early when I wasn't even at work. And it's funny that he didn't get the delivered notification until the next day. Well, I still loved my flowers. I did notice that the purple stalk looking flowers were already wilting from the middle down, the orange roses were delivered with hard crunchy leaves and browning petals like they were already on their death bed. I wanted to enjoy them at work for another day, but came in the next day to a bunch of dead flowers. For as much as these bouquets cost, this was absolutely unacceptable. I have ordered a ton of flowers from other florists in the past and they last AT LEAST a week. Even when my boyfriend buys from the grocery store on a whim, they last way longer than these sad things. After all this, my boyfriend reached out to get this issue resolved. She ended up saying she would replace them. Well again she called me to tell me she had a delivery for me and told me she was going to send me some roses in a different vase. I'm sorry but like I told her on the phone, if he ordered a beautiful bouquet that he specifically picked out, and it died because you sent me old dying flowers, you are expected to REPLACE them with the SAME thing he ordered in the first place. She also told me the girl that drives the Cadillac SUV to deliver them, may have had it too cold in the back. Nice excuse for your poor quality delivery. Now I got a bunch of random roses poorly thrown together with these little white flowers. Best part was, I was with a client when this woman delivered the flowers to my coworker and proceeded to loudly lecture her about how to tell my boyfriend they don't guarantee delivery times etc. she also sent a long text to my boyfriend about how they don't deliver specific times like amazon or UPS. I'm sorry but we understand TIMES may vary, but delivery dates should not unless specified. And none of this excuses the fact that you delivered us sh**ty flowers that died a day after I got them. Research the florist before you order from this unprofessional woman. Seeing how she not only responded to us but also to her other bad reviews just shows she's a hot head with a sh**ty attitude and has an obvious history of delivering poor quality with a poor attitude.

    My wedding
    Maria A.

    Where do I even begin?? From my engagement party, bridal shower, wedding, gender reveal, baby shower and baptism Pam has done it all! I do not even know where to begin, she is such a caring person with the biggest heart and she treats everyone like family who uses her services. My parties were all beautiful and unique to my style because of those "extra" personalized touches she adds and she will literally make you feel like shes your own person private event planner. She offers ideas and gets so creative that you do not even have to worry about anything! She knows the latest trends that are out there and makes sure that your party is modern and fun. she truly thinks about it all. Even though I wish that I could keep her all to my self it wouldn't be fair... 11 of my friends have used her for their events and still continue to do so with life events that happen. If you're looking for JUST a florist then maybe Pam isn't for you.. if you want the best service and quality and someone that will go above and beyond without you even asking then shes your girl. YOU WILL NOT BE DISSAPOINTED!!

    Gorgeous!! Thank you so much!

    Found them online and used them for the first time. Gorgeous! Very impressed. Thank you!

    The left is the bouquet we received from North Suburban Flower Company, the right is the bouquet I envisioned. Photo taken after ceremony.
    Stephanie C.

    My husband and I began our search for flowers a month prior to our wedding and Pamela was able to fulfill our need for two bouquets, two boutonnieres, and three center pieces at $250. Throughout our process, Pamela provided speedy communication, but lacked when it came to e-mail etiquette (grammatical errors, short, confusing). Her e-mails were concerning to me; I wondered if she would put as much effort into our flowers as she did into her e-mails. I found Pamela to be personable in person, but found her to rush when communicating over phone or e-mail. I found the bouquets that she made for us to be beautiful, but I don't feel she fulfilled my vision. If you see the photo attached to this review, you'll see the bouquet we received and the bouquet I envisioned - I was hoping for lighter colors, no yellow or green, and some dusty miller.

    What I paid for

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    Ask the Community - North Suburban Flower Company

    Review Highlights - North Suburban Flower Company

    I called Pam at North suburban flower this morning to send a dozen roses to my wife's work for her birthday.

    Mentioned in 35 reviews

    Read more highlights

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    Accents By Jenny

    Accents By Jenny

    (63 reviews)

    $$

    I was having difficulty ordering same day flowers on the website, so I called and left a message…read more Jenny called back in moments to let me know that she was out of town (posted on the website; I missed it) but gave me three local recommendations. That's a quality business owner from where I sit. And to boot, the selections on Jenny's page are way more diverse and interesting much less expensive than going through a funeral site or big box florists. Support your locals, folks.

    I had a TERRIBLE experience here. Really it was one of the most astonishingly bad encounters I've…read morehad in a long time. My mom is ill and in the hospital, and though we thought she'd be released this afternoon that plan changed. I wanted to get her something because it's New Year's Eve. I saw that this shop was open until 1 p.m., which was great because I got there between 12:45-12:50 and planned to run in and grab a quick gift of some sort, definitely getting out of there before they closed up. Others have had a good experience so it seemed kismet. When I walked in the store the woman (I assume Jenny herself) was on the phone and she hung up quickly and I was hoping she could help me find something quickly. But when she came over she asked "how can I help you?" and after I explained the situation and that I wanted something small to take to my mom, she said that she was about to close and already had her car running outside and didn't have time to make something up. I hadn't alluded to that and didn't actually want to wait for her to make something up (both because I knew it was nearing their closing and because I wanted to get to the hospital to see my mom). She gestured to a plant that she had, but for many reasons I wouldn't get a plant for someone else. I thought maybe she'd have a gift item of some sort, perhaps not a floral item which would be fine. She told me that the florist at Advocate would probably have something. (I wasn't planning to stop and get something from their floral shop, which was good, because they were closed this day and the following). The whole time I was here I felt like I was intruding and that she couldn't wait to push me out the door. When have you ever been to a place where the employee (or in this case owner!) tells you that they have their car running outside?! That isn't meant to make people feel welcome or like you want to help them. I just don't even understand the point of her having been open her regular hours this day or even at all if she was on such a tight schedule. And she followed me out to take down her signs and stuff. I left empty handed, rebuffed by Jenny, and knowing that I'll never patronize this business nor could I ever recommend it to anyone given my experience.

    North Suburban Flower Company - florists - Updated August 2026

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