I took my BMW to this shop because it was having turbo-related issues. After their diagnosis, I…read morepaid about $850 for the repairs they recommended. As soon as my husband picked up the car and started driving it, smoke began coming out of the vehicle. Not only was the original problem not fixed, but the car came back in worse condition than when I brought it in. I was then told the vehicle actually needed over $5,000 in turbo repairs. Had I been told that from the beginning, I never would have agreed to the $850 repair. As a customer, I expected a proper diagnosis. As a mechanic, you would think the goal would be to correctly diagnose the issue and make the vehicle better--not return it in worse condition. One of the most concerning parts of this experience was learning during a phone call that the vehicle was never test-driven after the repair. I have a recording of that conversation, and Andy was very rude . Like you are going to be rude when you just stole money from me . The communication throughout this process was also frustrating. Whenever I asked questions or requested that we communicate through email so everything would be documented, I was repeatedly told to call instead. I felt my concerns were dismissed, and I was spoken to in a rude and unprofessional manner. The only resolution they offered was to refund the cost of the parts, not the full amount I paid. They also wanted the parts they had installed returned. I repeatedly asked how I was supposed to know that my original parts would actually be put back on my vehicle, but I never received a clear answer. I kept telling them that After trying to resolve the matter directly, I filed a complaint with the Better Business Bureau because I felt I had no other option. Definitely do not recommend.

The team at Werk Shop are very responsive and do great work on my Audi. From oil changes, warning…read morelights come on, I call Werk Shop and see when I can get in. Usually I speak with James and within a day or two I can get in. Their estimated expenses for repairs is always right on the dollar they said.

My husband called ahead to bring the car over and leave it over night. My husband came near…read moreclosing, but not at closing, people sitting around while saying it'll take at least a week. "More than we know what to do. Happy to take my business elsewhere.

Don and his team are top-notch. My family takes our cars…read moreinto their shop - and have always been impressed with their thorough work, honest recommendations, solid pricing, and overall quality service.

I had an incredible experience with Daniel...he saved me money on the scope of work I needed for my…read morepickup truck. I would surely be happy to tell others what a fine job this service station has done for me as well as my fleet of trucks under his care. Steve Rasof Landworks Landscaping

this guy has no clue about repairing transmissions toook over a month wtf? and 3 thousand dollars!…read moreand it still works like shit!

I just picked-up my car from Sudden Impact for some repairs. They did a phenomenal job! I…read morewouldn't go anywhere else. They are approved by State Farm.

Great collision center to work with. Their attention to detail is "State of the Art."My SUV came…read moreback better than new. Highly recommended. I have had several cars and classic Cadillacs worked on by Sudden Impact and was never disappointed. Thank you again for your outstanding service.

I totaled my driver's side door after inadvertently leaving my car in neutral in the garage while…read morethe door was open. The car rolled back, and the door clipped against the garage wall. Thankfully, no one was hurt, although my ego needed some attention. I called Certified Auto Body and was immediately taken care of. Debbie, the owner, had a tow truck out within the hour (the car was not fit to drive). They managed the insurance claims process for me and arranged a rental car for us before we left the shop. The prices were extremely fair, and we had our car back good as new within about a week. By far the best, smoothest, and most pleasant car experience - of any kind - I have had. These guys know what they are doing, and it shows. Highly recommend!

this shop is commitiing insurance fraud theyt are pretending to buy parts from used vendors and are…read morebilling the insurance companie for it but realistically they are reusing the same broken parts they are milking every insurance company that walks in that door beware people!!!!!!!!!!!!

If you live in Mundelein this is the only shop I would recommend! I've owned cars for many years…read moreand I've had them fixed for as many years. Before I came to this shop, my idea of an automotive repair shop was a dim and dirty place with oil on the floor. There's usually a small TV somewhere with old chairs around it. This place is top notch! They have a big clean waiting room with a big screen TV and free WiFi internet. I actually thought that this was a franchise business since the employees wear nice polo's with company logo and everything is professional. I was told about their customer appreciation program where for every dollar you spend you get a "CarMedix mile", once you have enough of these miles you can redeem them for free services like brakes and oil changes. The service I've been provided is bar none! The prices are fair and the automobile is fixed on time when promised. They also have a full body shop and a small dealership. Give these guys a try, I'm sure you'll feel the same way I do!

My RX8 was keyed in a train parking lot a few years ago and I took it here on my brother's…read morerecommendation. I'm very glad I did. Carmedix did extensive panel replacement and paint, resulting in an absolutely beautiful finished product. They perfectly matched the rare original color and replaced the 3M clear bra, as well as detailing my car inside and out before I picked it up. All the panels were perfectly aligned and the car was absolutely brand new. This happened two months after I had switched to Geico and it was an almost $5000 comprehensive claim. I was understandably worried about getting everything taken care of by Geico, but CarMedix took care of everything. I dropped my car off and a week later it was ready. They even arranged for a rental and did all the work of talking to Geico and getting everything approved and covered. I have since recommended them without hesitation and they've done body and paint work on three of my friends' cars, one of whom is extremely particular. CarMedix consistently has some of the lowest prices you can find and more importantly does extremely good work. I've definately not seen a better bodywork value.

Igor is the best. He has gone above and beyond for me countless times over the years. I drive a…read moreMini Cooper S, and it can be difficult to find a trustworthy mechanic who truly knows foreign cars. Igor not only specializes in them, but genuinely cares about his customers and always takes the time to help however he can. Instead of going to the dealership and getting overcharged, go see Igor. He is reliable, honest, thorough, and does excellent repair work. It's rare to find a mechanic you can completely trust, and Igor is one of those people. 5 stars all day. Always grateful. Thank you, Igor!!!!!

Very Happy with my 2 years old Lexus repair. This auto…read morerepair shop was recommended to us by Family . Igor was very helpful recommended best option for major repairs. Very happy with results and seamless repair of our vehicle. Will recommend this shop and honest,prompt service. Thank You

Imports Unlimited has fantastic service for your JLR vehicle. You are in great hands with this team.read more

Dave has been servicing two of my vintage Jags and my daily driver Jag for many years. While he is…read morenot cheap, he gets the job done right and if he makes a mistake, he owns up to it and honors his warranties. His experience and ability to get NOS and modern upgrades suitable for my classic Jag is invaluable. Last fall, I drove my 1964 E-Type for a 10-day, 1500 mile road trip and had no issues because I had Dave prep the car first.