Will helps us out in a pinch once again!…read more Coming off of a difficult week with one of our kids being in the hospital, we discovered our basement a/c no longer worked. We called Will, and he made time to come out the next evening. He was able to easily diagnose the problem as a blown capacitor and fixed it at a very reasonable price. We were up and running with a working a/c that same night! Will also remembered some of our other ongoing needs, with another aging a/c on our house and issues with our duplex rental. He is so knowledgeable and truthful when he talks to us about options. Having used his services many times, we trust him when he says if something is an easy fix or needing something more expensive. He is the service pro everyone should have saved in their phone. So lucky to have found him!

After having a really bad experience with a well known company we shall say sounds like Dexter,…read moretrying to scam us by saying we needed an entire new furnace which would cost $14,000 we got a second opinion from Will at ASCS. Will not only explain to us in detail what was wrong with our unit but helped us understand the other company was lying to our faces. Will helped fix our motor and our furnace has been running perfectly ever since. He even checked up on us the next week to make sure we didn't have any other questions or concerns. If you want someone you can trust and at a good rate, I highly recommend Will at ASCS.

Excellent service! We have a new HVAC company and it's these folks. Luke was on time, professional…read moreand knows what he's doing. Very fair prices and an overall great experience. Highly recommend!

This is probably one of the best heating and cooling companies around. My furnace went out sometime…read morevery early on 1/20/19 at 4. I woke up around 6 am freezing cold. Called around to a few places and nobody could get to us until later in the afternoon. Monroe was able to come in bright and early at 9am. The technician was right on time and promptly got to work. After a few repairs our furnace was back up and running. Pricing was pretty fair, especially for a the quick service. I would definitely recommend calling them first.

I work full time in my garage and have gone between a seasonal fan and space heater for years. I…read morewasn't even aware of a mini split option, but after having the benefits explained I knew it was something I needed! Justin and Nick had a unit installed in my garage in one day and have been available to answer any questions I've had since then. The cost and customer service can't be beat!

From the owner: We’re the Henry Brothers, a local HVAC team that specializes in mini-splits but also handles…read moretraditional heating and cooling. We started our business to make pricing and service clear, transparent, and easy for everyone to understand.

We had Greenwell Plumbing and heating come out to do an estimate for installation of a toilet, pit…read morepump, shower and corner sink and another utility sink. Aaron Jackson was the technician that provided the estimate in a very reasonable time. We had a few items that needed to be completed before the work could be done; but he still provided an estimate. Other remodeling was completed made a few changes of the above and he quickly re-did the estimate to adjust it. Contacted Greenwell to move forward and schedule it. Scheduling was quick and Aaron showed as scheduled and started the work. He continually keep us in the loop as he progressed or if he had a question for our input before performing a the task just to be sure we were okay with what he was going to do or provided some other options. He a wonderful person and good technician. He always cleaned up after himself which in itself is a testament to his standards. ( we had other workers that that just didn't seem part of their job, it makes a difference) This is the 2 nd time this year we have used Greenwell and have been pleased with the staff and work performed. We recommend them and if you get a choice we recommend Aaron Jackson. Also the staff, Karen Watts was great to communicate with throughout this process. Kudos all around!

I would leave them zero stars if I could. I have left them glowing reviews in the past however,…read moreafter paying them almost $30,000 to install a new HVAC unit four months ago, our AC system is not working at all. We paid for their "membership" but good luck getting through to them as they hide behind their AI telephone scheduler and then apparently use something akin to Slydial when they call you back (makes calls go straight to your voicemail) so you are forced to use their AI "person" to schedule. Good luck if "she" doesn't recognize you as a "member". Long story short, we called someone else to come out and will be taking all (plumbing and HVAC) of our business elsewhere.

These people were great personable and courteous . The price was right the service and scheduling…read moregreat. Timely

I was given before, and after pictures of the work done, educated on the fact that my brand new…read moreroof still included a dryer vent mesh that should've been taken off over the dryer vent itself and he fixed that and they have the tools to show their technical know how. And he was really friendly. As far as value goes, sometimes you get what you pay for, but the cost of the service that I received was $249 for Clark County Indiana residence. I thought that was very worth it.

While I was initially so impressed with Elite, one month later, I can say my opinion has changed…read more My furnace unit went out a month ago and upon calling Elite, they immediately scheduled a visit and within 24 hours, I had a brand new unit installed. Now, as I sit at my house to go make my first payment for the unit, my fan is not turning on. We call Elite and they let us know that even though we just purchased a new unit a month ago, their labor is not free and we must pay $120 if we want someone to come out this evening. Buyer beware of the service bait and switch!

I wish I could give this company 0 stars. So, in 2018 I purchased a new AC unit (mine went…read morecompletely out) from them with a 10 year warranty. A few years later during one of the maintenance checks, the technician informed me I must purchase a $1,000 LED light for my HVAC system, otherwise my warranty will be voided? What? I bought it anyway, because I have bad allergies, my job installed something similar and the air quality increased. But, that's not the point. Me not purchasing a new component after the installation YEARS LATER should not have any bearing on the warranty. The reason I am writing this review so late is because I moved so, I am not worried about shady practices from them anymore. But I would 100% stay away from Elite Heating and air if I were you.

I had 3 different HVAC companies come out and take a look at the air conditioner/heat pump in my…read morehome that was installed incorrectly by the previous homeowner during a remodel 6 years ago. Allegiance was the only company that not only correctly diagnosed the problem, but also offered a good solution to properly fix the problem. They quoted me a very fair price to complete the repairs, and they actually got the job done a few days earlier then they quoted, and ended up doing more work then was included in the original quote, for the same price. The two techs worked exceptionally hard all day in a very hot attic, and went out of the way to ensure the system worked properly before they left (6:30 PM on a Friday evening). Great experience with Allegiance - they're the company that I'll use for all my HVAC needs in the future. I'd recommend them to anyone.

Jacob performed our winter checkup... all ready for the first cold morning. Courteous and…read moreprofessional.

Warranty repair was fixed by Justin in just a couple hours. Nice and cool again…read more Personable and polite.

UPDATE: I had another company come out from Oldham County, I had a misfire. with a simple fix they…read morefixed my issue and said I do NOT need a new unit. I cant believe what I went though with Dr.P. Tried to sell me a new unit. Do NOT recommend. Be weary, if you communicate any dissatisfaction, the team (husband/wife) tag team and scream. The husband was in the background literally yelling. I had to ask her to stop emailing me, in which she continued. I threatened to call the county attorney if she didn't stop. Not only did she NOT stop she had an officer call me to get my side of the story. He then called her to ask her to stop calling me. She is very dishonest. I do not post negative comments unless I feel the public needs to know. No business should ever scream and tag team a customer over nothing. It is on record however. I will NEVER use them again as well as 5 other people I have found in Oldham that feel the same. A good friend had a similar experience with them both. They are fake, not genuine people, it was their unprofessionalism that shocked me. Again, they will respond to this because they are terrified of a bad review, but I must tell others about my experience And share the truth! They have now updated their response FOUR times and is adding personal information about me on here that will likely result in a lawsuit as some should be very confidential. I will now be calling the BBB on Monday and my attorney in LaGrange to consult about what they have added on here.

I would rate higher if possible. We had our A/C go out on a Friday night. I called a different…read morecompany for a Saturday visit. They charged me $100 to show up, told me my control panel was fried and needed to be replaced for $1,500. They didn't even look at the outside unit. I called Book on Monday, they were at my home 20 minutes later, and had the A/C working again 10 minutes after that. It was simply a shorted wire and blown fuse in the outside unit. They didn't even charge me. I saved $1,500 because of the honesty and ability of the Book technicians. Unbelievable customer service. I will continue to use Book in the future and will recommend them highly to anyone that needs HVAC service.

AC totally quit. Rick the technician showed up. Very quick, very knowledgeable and very respectful…read more I would never call or think about any other company because of him alone. It's hard to find, honesty, knowledge, respect, integrity and be so costumer friendly. Very Dependable and affordable. My go to from now on. I give them a 20 out of 10. ​