Mercedes are complex cars. While a lot of independent shops can work on them, a shop that works on…read moreall makes and models is unlikely going to have the knowledge and expertise of a dealership. Unfortunately, many dealerships take advantage of their customers and have questionable reputations. NOT HERE. Mercedes-Benz of Hagerstown has again and again proven its worth by having the knowledge, expertise, and outstanding customer service to get the job done right. They have serviced three of my Mercedes over the years and I have never had a problem at all. I have a third-party Vehicle Service Contract which has become a real pain in the rear to deal with. But Mercedes-Benz of Hagerstown has handled every issue the VSC has raised and never made me feel bad for the extra time and expense they go through to deal with the VSC company. When I bring my cars in for service, they never try to upsell me on unnecessary services. They do what I ask and nothing more. If there is a problem, they will point it out, but never pressure me to act at that time. I highly recommend Mercedes-Benz of Hagerstown for servicing your Mercedes.

Bought a vehicle from Kyle. Spoke to him over the phone and arranged to fly across the country to…read moreMaryland to pick it up. He arranged to have transportation available to pick us up from the airport. Service Technicians Larry and Keith showed up and were very friendly and made us feel comfortable on our way to the dealership. (Larry was an excellent driver, by the way and Keith was an awesome co-pilot.) I was totally exhausted, but my husband really enjoyed conversing with the two of them. (I had fun listening to them talk) At the dealership we met Kyle, who took care of all the paperwork and showed us our vehicle. He was easy to work with, outgoing, and knowledgeable. I especially liked that he gave us a huge candy bar with the dealership's logo lol He offered us some sodas for the road and followed up with a call to make sure we were safe on our almost 3000 mile roadtrip so that was very nice. Definitely recommend Mercedes-Benz of Hagerstown to anyone who is interested in buying a luxury vehicle. Their location is convenient and their customer service is excellent!

I would trust Allan with my life. Best auto repair shop I have ever been too hands down. You are in…read moregood hands here.

This place is the most honest auto repair place I've ever found. I had a local friend recommend it…read morewhen I moved in to Frederick 8 years ago and I have never looked back. I've recommended him to everyone I know. His prices are reasonable and he always gives you an honest appraisal of the work you REALLY need to have done. Sure, he won't lie on your inspection for you and he gets busy, so it's best to drop your car off for anything major and come back the evening or next day.

My mom and I got a flat on a roadtrip to Pittsburgh and luckily enough ended up in the sheets next…read moredoor to this auto shop. They fit us in immediately and got us a replacement tire. As well as offered our AAA technician help with getting my stuck spare tire out of my trunk. They went above and beyond and everyone was so kind to us, management as well as technicians. They absolutely saved the day.

Excellent service. Family owned & operated. Their service went above and beyond just being on…read morelocation. Very upfront, practical and honest service. I would take my vehicle here anytime I'm in the area.

Professional and honest. I am grateful to have found someone I can trust…read more Great work and kind office staff.

Auto Electric was great, Chris got my parts the next day, good price and everything was easy…read more Nobody carried my parts, its the norm now to replace and not rebuild but they were able to get what I needed and I am back on the road again!

A friend had recommended them to me years ago and I haven't been even remotely disappointed yet…read more These guys are the epitome of 'honest mechanics' and I will always use them for all our car care needs. Seriously.

A good lawyer, good accountant, and a great mechanic. Repairs Unlimited checks the last box. Honest…read moreguys and real feedback. No BS.

Had an axle break on my 73 gran torino sport, tire did some damage to the right rear quarter panel…read more Insurance co told me to take it where I want, have had Mace do work on other vehicles and they always did a great job, they did not disappoint this time, cant tell where the damage was and they blended the paint perfectly.

The work done on my car was flawless. The guys in the shop did truly great work. The customer…read moreservice I received was severely lacking. I had my car towed and did not follow the tow truck. When I spoke with Chris, who is the manager, over the phone I was yelled at about where the car was left, and some issues with the car that I was not aware of. I understood where his frustration came from but nobody, especially management, should be yelling at customers. When I addressed this with Chris later I did get an apology after several excuses. If it was not for this experience I would be back. Because of this, I will not.

Absolutely amazing! I don't know where to start. I've been going to Ron since I got my first ever…read morecar in High School. Then when that car bit the dust he helped me find someone to actually pay me a couple hundred to recycle the old thing! Then he sold not only me my next car, but two of my sisters bought great cars from him! When I moved to VA I would still try to go to Ron for as much as I could. He was the only person I found that I could actually trust the words coming out of his mouth! Then this last week, after moving to TN and thinking I found a new garage guy, I could still call Ron to help about prices! He is an amazing selfless guy who really cares about the people that walk in his door. Heck he even asked for pictures when I had my little man! If you live in Frederick I don't know why you would go anywhere else! HTTR!!

We have taken our vehicles to R&R Garage for years! Unlike almost everywhere else you go, Ron and…read morethe team there actually care about getting your car fixed the right way. Are they the most expensive? No. Are they the cheapest? No. They are a great value because they will give you simple, direct honesty about what your vehicle needs. Sometimes you can wait for a while on something; sometimes you really just need to get it done. Ron and the team at R&R are super friendly, happy-go-lucky folks who will treat you like family. ​You won't regret taking your car to the shop that doesn't suck!