service was terrible. I was stranded at a gas station near the shop. I called them. they tried to…read morecharge me 150 to tow the car and 450 to do my shift cable because it "snapped". I told him I wasn't from the area and couldn't afford to stay at a hotel and wait till the morning for the part. he told me to I had to wait.something threw me off and I got a mobile mechanic. turns out all I needed was the bolt for it. they lied and tried to rip me off.

I've been going here for years. Trustworthy and fair prices. They have always been able to take…read morecare of my needs.

I own a GV70 Genesis, my tire light went on I brought it to Genesis service department, they saw a…read morenail in tire, they recommended i bring it to JK's Auto Service on Fulton Ave. I explained my situation to the owner, he got my issue resolved within 15 mins, had his mechanic come out and put a plug in my tire and he then checked tire pressure in all my tires. I would highly recommend this auto service/repair place. Owner was extremely nice and resolved my issue quickly.

Great service with excellent communication. The work was completed expertly and fast.read more

THE BEST IN TOWN! I…read morehave done service here multiple times and Bart is a man of "Character". Takes your vehicle to him and he will take good care of it.

Went to Bart for a NYS inspection. Very efficient and great service. Will go back to Bart for any…read morework I need!

Our car was in crisis and the professionals at White Plains were the most helpful and personable…read moreand honest any traveler would hope for in an emergency- five stars and highest recommendation from someone who has been around cars and service centers a long time and seen some questionable providers- not these guys!

I've gone for a couple of situations, as well as inspections and oil change, winter servicing…read more Always prompt and helpful. Very courteous. Affordable. A couple of times he helped me without charging (I insisted on providing a thank-you-gratuity). Couldn't be happier with the service or experience.

Lol came back 2 years later to write this. Took my honda civic here 2 years ago for what I thought…read morewas a oil leak. Get a call saying my head gasket was blown and might as well do the timing chain while they're in there. Around 2k in work. 2 years later and 35000 more miles, my car is still running strong. Always get a second and even third opinion! Ps. there was no leak at all, and that was my mistake

They did fix my car but had to bring it back a week later because they didn't fix it. They had the…read morenerve to charge me again. When I got home the horn decided not to work. Then it would just randomly go off. That's the third time in less than a month. Over 800$ I spent there now I have a broken horn. Humm what kind of scam are you running! Rip offs! They never called me back when I called to tell them! They say it's unrelated. Yeah right!

This place will scam you. Don't let AAA tow your vehicle to them. I have filed a complaint with the…read moreNY attorney general and the Better Business Bureau. They advertise free estimates on their website but they're not going to honor them. My vehicle was towed there by AAA and I did not authorize or agree to a diagnostic. I did not plan on fixing the vehicle. I made arrangements to donate it to Purple Heart so proceeds can benefit veterans. The owner Mo is trying to charge me $129 for diagnostic and $49.95 per day for storage! Mo doesn't care for people or Veterans.

I trust TTown Auto Care with both of our family cars. They are fair, reasonable, honest, and so…read morehelpful with any issue that arises with our cars. We are so grateful to have found them.

Loyal customers for 12 years and, yet, they choose to scam us...dishonesty should not be taken…read morelightly! We brought the car for diagnostic, they called us telling that timing belt was worn out and needs replacement. The price estimate they gave us was $2000. We said that we needed to think about it because it sounded like too much for the job. They went ahead and replaced the timing belt (without replacing water pump!!! Water pump replacement should be done along with timing belt replacement-common safety practice everywhere). They told me that they spent 8.4 hours on replacing the timing belt (normal time for a professional is 2 hour, an amateur can do it in 3 hours). They charged me for the Timing Belt Kit $495.95 PLUS the belt itself $89.99 (although it is normally sold with the kit as a package for $365 maximum price). The total bill came up to $1975, and that is WITHOUT OUR CONSENT because we trusted this business for 12 years, they decided to go ahead without our approval of the estimated fee. In comparison, local Acura certified dealership charge $1555 (including tax) for changing timing belt WITH water pump replacement!!! Their professional statement, just like every other shop I asked, was that water pump should be replaced at the same time as timing belt for further engin preservation as water pump has the same wear and tear estimate as the timing belt. After speaking with Casarella's about this, they told me that they can replace the water pump at additional cost. After a day of back and forth meaningless texts, they reduced their bill to 6.4 hours of labor time, which clearly shows the how the price scam works, and their dishonesty because it only takes 2 hours to replace the timing belt at a professional auto shop!! That dishonesty in addition to overcharging for the replaced parts and NOT replaced water pump. OUTRAGEOUS!!

Took my car to get an inspection done, they told me everything is fine except i needed to get new…read morewipers. They forced me to buy $50 wipers from them or else i would fail my inspection. I took home my old wipers and had my husband look at them and he even said we just got ripped off! Never going back.

Went to take my car in the other day, and got some exterior work done. However, when I picked up my…read morecar money had been stolen from my center console. In order to see my money someone would have to open my center console and look through my things to see the money because it was on the very bottom. Very sad to see how disgraceful people still act. Wouldn't trust my car here again.

Had my car repaired by Silva's about a month ago from a hit and run. This was my first involvement…read morewith them. I have to say they did a great job on fixing the damage and the car was pretty much done when they said it would be done. Where I am totally disappointment, grease all over my light colored visors, inside windshield and ceiling controls (interior lights, moonroof...). They lost the key to my wheels but they did find another that I could use. A large chunk of rubber was somehow ripped off the weatherstrip inside my driver side door. When I brought this to the attention of the owner, Tony, he told me that his people could not have done any of this and that I probably never noticed the missing chunk of rubber. I do not work with grease and it is impossible that it was brought to them like that, they received a clean car. Also I am the only person who washes my car by hand, that said, I always open the doors and wash the door jams and panels inside the door. If that chunk of rubber was missing prior to the layover in the body shop I would have noticed it. I get in the car and drive everyday, I would have noticed. Being told I probably didn't notice was totally absurd. I was not looking for anything from the body shop but I wanted this experience to be known. So, my chat with the owner was a big disappointment! Lastly, my car was hit again and I contacted them to do the repairs. I found out pretty quickly that the insurance company removed them from their list of preferred body shops. I called Silva's twice and I was told by Steven, both times, that he would straighten that out with the insurance company, because he knew somebody there, and would call me back. Well, its been over a month and have heard nothing from them. If this is the way customers are treated I couldn't in good conscience use their services again.