service was terrible. I was stranded at a gas station near the shop. I called them. they tried to…read morecharge me 150 to tow the car and 450 to do my shift cable because it "snapped". I told him I wasn't from the area and couldn't afford to stay at a hotel and wait till the morning for the part. he told me to I had to wait.something threw me off and I got a mobile mechanic. turns out all I needed was the bolt for it. they lied and tried to rip me off.

I've been going here for years. Trustworthy and fair prices. They have always been able to take…read morecare of my needs.

I can't say enough good things about the team at Mavis Tire. Thank you Daniel!…read more At 4:30 PM today, on the eve of leaving for vacation, I discovered I had a flat tire. Knowing they closed at 5:00 PM, I called expecting to be told I'd have to come back another day. Instead, the team told me to come right in. Not only did they stay late to help me, but they also demonstrated something that seems increasingly rare these days--honesty. Rather than trying to sell me a brand-new tire, they carefully inspected the damage and let me know that a simple plug was all I needed. To my surprise, they even repaired it free of charge. Their professionalism, integrity, and willingness to go above and beyond turned what could have been a stressful evening into a tremendous customer service experience. Because of their help, I can leave for my vacation tomorrow morning with peace of mind. Thank you to the entire Mavis team for your kindness, honesty, and outstanding service. You've earned a customer for life, and I highly recommend Mavis Tire to anyone looking for a company that truly puts its customers first.

Where do I start. I…read morecame in for a 4 PM inspection, arrived early, and my car didn't go up until after 5:15. From there it went downhill fast. The technician insisted my brake pads were too thin to pass inspection. What he didn't know is that I have a background in working on motorcycles and am familiar with the NYS minimum of 1/32 of an inch. My pads were visibly fine. He then tried to demonstrate my brakes were faulty by showing he couldn't open my calipers with his bare hands. No caliper tool. Just his hands. That is not how this works, and it is not a sign that anything is wrong with the brakes. My brakes drive fine, no noises, stuttering, or pulling. He also tried other make up other "intimidating" things like claiming my rotor was "bruised." The rotor was fine. Rather than argue with him, I told them I didnt have time to do a brakes service that day. I'd mentioned a slow air leak in a tire that Mavis installed less than two years ago with under 20,000 miles. They initially said it looked like a issue on the tire that sanding would fix and offered to fix it for free. Minutes later they came back out holding my tire, insisting it was too dry rotted inside where the wheel is mounted to remounted, impossible to remount and that I had no choice but to buy a new one. I declined and asked to put my spare on instead. I got my car back 45 minutes later with a failed inspection and a completely flat spare. The spare they had just mounted. They were the last people to touch it the last time I used it, and that day, and sent me out the door without checking the pressure, after spending ten minutes telling me how unsafe my car was to drive due to the supposedly bad brakes. Then I realized mid-drive they never gave me back my original wheel and tire, even though I had asked twice to make sure it was in the car. I called after close, drove back, and found my tire already remounted on the wheel, ready to go. When I asked how, I was told a colleague just asked someone and they said sure, no problem, and did it right away. So they completed fabricated the issue to try to sell me a tire. The same tire your staff told me was impossible to remount. The entire reason I was on my spare. Done in minutes when someone they didn't need to scam money out of actually asked. I went home and mounted it back on myself and have driven another 50 miles no issues. Also, they charged me 37 dollars for an inspection which they failed with the notes "locked calipers" (if a car couldn't move its brake calipers, it wouldn't drive normally) and citing that it has a spare tire on it. As a woman, being walked around your car and shown things that are supposed to look alarming is a disgusting feeling. This location will try to take advantage of you. It lands differently when you know what you're actually looking at. I emailed corporate three days ago. No response. One star is generous.

Had a very slow leak in a tire on my Lexus. Dealer claimed the wheel and tire were fine. continue…read moreto leak. Brought it to ardsley tire. Made an appt. came in and they found a small nail and repaired it in 15 minutes while I waited. cost was very reasonable. I would suggest making an appt by phone as I don't think this is the kind of place you can just pull in. Very professional and no B.S. Would definitely recommend.

Friendly, honest and high quality work. My family will only trust our cars here…read more We've been coming here for over ten years now.

Our car was in crisis and the professionals at White Plains were the most helpful and personable…read moreand honest any traveler would hope for in an emergency- five stars and highest recommendation from someone who has been around cars and service centers a long time and seen some questionable providers- not these guys!

I've gone for a couple of situations, as well as inspections and oil change, winter servicing…read more Always prompt and helpful. Very courteous. Affordable. A couple of times he helped me without charging (I insisted on providing a thank-you-gratuity). Couldn't be happier with the service or experience.

THE BEST IN TOWN! I…read morehave done service here multiple times and Bart is a man of "Character". Takes your vehicle to him and he will take good care of it.

Went to Bart for a NYS inspection. Very efficient and great service. Will go back to Bart for any…read morework I need!

Basically satisfied with service and cost. it did take longer than I expected considering I had an…read moreappointment. Otherwise, I would go back for future service.

I booked an online NYS inspection at 8:30am for 10am. Edgar called me at 9:40 to confirm. I arrived…read moreat 9:55 where Edgar greeted me outside. Seemless process and I was out of there in 15 minutes! Edgar was awesome! The waiting area was also nice and warm. Thank you gentlemen

the shop is small and crowded. very satisfied with the service. the work was done in a timely…read moremanner. mgmt kept me updated. pricing was reasonable. mechanics are professional, sato auto repair has become my go-to for anything related to my car.

Small and a little cluttered, but I loved the vibe of this place, and the work was done well and at…read morea good, competitive price. I know a few things about cars and I was very confident they were being straight with me. Also the guy showed me the replaced parts and even offered them to me (which I declined) but I appreciated the directness and honestly. The only reason I'm deducting a star is because I was told on drop off "two hours" and it ended up being quite a bit longer. Not a huge deal, stuff happens, but would've appreciated a little more accurate time estimate up front.