Where do I start. I came in for a 4 PM inspection, arrived early, and my car didn't go up until after 5:15. From there it went downhill fast. The technician insisted my brake pads were too thin to pass inspection. What he didn't know is that I have a background in working on motorcycles and am familiar with the NYS minimum of 1/32 of an inch. My pads were visibly fine. He then tried to demonstrate my brakes were faulty by showing he couldn't open my calipers with his bare hands. No caliper tool. Just his hands. That is not how this works, and it is not a sign that anything is wrong with the brakes. My brakes drive fine, no noises, stuttering, or pulling. He also tried other make up other "intimidating" things like claiming my rotor was "bruised." The rotor was fine. Rather than argue with him, I told them I didnt have time to do a brakes service that day. I'd mentioned a slow air leak in a tire that Mavis installed less than two years ago with under 20,000 miles. They initially said it looked like a issue on the tire that sanding would fix and offered to fix it for free. Minutes later they came back out holding my tire, insisting it was too dry rotted inside where the wheel is mounted to remounted, impossible to remount and that I had no choice but to buy a new one. I declined and asked to put my spare on instead. I got my car back 45 minutes later with a failed inspection and a completely flat spare. The spare they had just mounted. They were the last people to touch it the last time I used it, and that day, and sent me out the door without checking the pressure, after spending ten minutes telling me how unsafe my car was to drive due to the supposedly bad brakes. Then I realized mid-drive they never gave me back my original wheel and tire, even though I had asked twice to make sure it was in the car. I called after close, drove back, and found my tire already remounted on the wheel, ready to go. When I asked how, I was told a colleague just asked someone and they said sure, no problem, and did it right away. So they completed fabricated the issue to try to sell me a tire. The same tire your staff told me was impossible to remount. The entire reason I was on my spare. Done in minutes when someone they didn't need to scam money out of actually asked. I went home and mounted it back on myself and have driven another 50 miles no issues. Also, they charged me 37 dollars for an inspection which they failed with the notes "locked calipers" (if a car couldn't move its brake calipers, it wouldn't drive normally) and citing that it has a spare tire on it. As a woman, being walked around your car and shown things that are supposed to look alarming is a disgusting feeling. This location will try to take advantage of you. It lands differently when you know what you're actually looking at. I emailed corporate three days ago. No response. One star is generous. read more

Ricardo and the team at this Mavis have come to my rescue several times. When I have needed a last-minute tire service or oil change, they have flexible hours and plenty of technicians to help get me back on the road. They have a convenient online booking system or you can call and make an appointment over the phone. They have outstanding service, too, always greeting customers with a smile and taking the time to explain or show what repairs need to be done. Their waiting area is pretty basic, so make sure you bring a book or something to do while waiting, but they are surrounded by great restaurants and cafes within short walking distance if you get hungry or thirsty. read more

I went in for an oil change at their White Plains location they said 2 hours and after I told them I would have to just wait for the car, i checked after 1.5hrs only to be told they need another two hours! it would be one thing if they were upfront but the guy at front desk lied and claimed he never said two hours "I said hours". He was so rude and unprofessional and wasted hours of my day. find somewhere else to take your car. read more

Go here if you wanna have the most typical scammy, bullshit mechanic experience you've ever had. They'll tell you the nail in your tire can't be patched because it's the sidewall (everytime you go, 5+ times) when it isn't. They'll tell you you need new windshield wipers when you don't (everytime). they'll tell you a tail light is out when it isn't (every time). Typical fucking scammers. Fuck these guys.they've stolen so much money from me over the years out of pure lack of options. read more

Mavis Discount Tire - Oil Change Stations Near Me - White Plains, New York

RICARDO is by far the BEST manager these guys have had in 20 years, because I've been coming here that long! Service is A+. Quality is A+ too. And the service they provide is fantastic. Crazy how this is the NUMBER 1 Mavis in the COUNTRY and the strife Durant look better and these guys don't get fat bonuses. THANK YOU! read more

1 Star - Extremely Dishonest and Fraudulent Experience I had one of the worst auto service experiences of my life at this location. On 12/6/25, I paid for an alignment, oil change, and tire mount. Before the service, I specifically requested a before-and-after alignment printout, and they agreed. After charging me, they suddenly claimed they only provide the "after" report, then changed the story again and said their printer was broken and printing everything in gray, making the document "unreadable". They also refused to email the report even though alignment reports are digital and should be accessible on their screen. I was told to return the next day at any time and they would give me the printout. On 12/7/25, I returned for the alignment report, and they asked for my keys again to "get the measurements," even though they insisted the alignment had already been done on 12/6. I watched them put my car back on the machine, and it became obvious the alignment was never performed the day before, despite charging me for it. It took them about 20 minutes to suddenly produce the measurements, and now the printer worked perfectly and they provided both the before and after printouts - directly contradicting everything they told me the previous day. At this point, it is completely clear this was not an accident or miscommunication. Their shifting stories, the sudden ability to print documents after claiming it was impossible, and the way they tried to redo the alignment only once I returned all show INTENTIONAL DECEPTION and an attempt to cover up the fact that they had charged me for work they never did. They also attempted to upsell unnecessary parts by making it seem like multiple things were wrong with my car, including my brakes, something I later confirmed elsewhere was not true. Their urgency and pressure tactics are designed to manipulate customers into paying for work they don't need. Always get a second opinion before agreeing to anything they claim "must be done immediately." At this point, the only service I can confirm was actually done was the tire mount. I genuinely do not know if they even performed the oil change but I WILL find out. This location in White Plains is dishonest, misleading, and engages in fraudulent behavior. The workers are extremely inattentive, and the manager is fully aware of what is happening and still tries to cover for them. They will leave your car waiting for hours to make you believe work is being done, when in reality nothing is happening. Then they will call you with exaggerated claims about "urgent" repairs you supposedly need, hoping you won't question it. Their customer service number is useless - they hang up when you try to address the issue. This is, without a doubt, the worst place I have ever had service done. I will never return, and I strongly warn others to avoid this location. Due to the fraudulent behaviors I experienced, I will be pursuing further investigation and legal action since it's clear this company will not hold itself accountable. A billion-dollar business operating this way is unacceptable. You are better off going somewhere else. even if it's more expensive because at least the work will actually get done. This place is careless, unethical, and only cares about taking your money without performing the services they charge you for. read more

worst ever - no point making an appointment. they just leave your car sitting with no updates and no respect for your time. And the manager was so rude and incompetent. will never use again. read more

The laziest technicians and management I have ever seen at a mavis. Took over two hours to have two tires changed with an appointment scheduled and an extra 10 minutes just to get the keys from a technician who is wondering around. Unless you have your entire day to spend while having little to no work done this is not your place. Seems like they are getting paid to do pretty much nothing... go anywhere else. UPDATE - they also changed the wrong tires after I told them over the phone and in person. (I didn't notice earlier bc I was in a rush after waiting almost 2.5 hours for a simple tire change). read more

Scary work they do there. I rather drive on flat tires than come here again. HORRIBLE. Don't even come here if you're looking for help on your tires. I don't blame them tho, their corporate green makes them try to get a buck how ever they can. read more

Had the brakes and tires on my jaguar and Land Rover done here. They do great work and are always packed so make an appointment. Staff are great to work with read more

Dont trust this place with anything other than new tires, an oil change or an inspection. This place messed up their wheel balancing job on my car (7.5 ounces over on one of my wheels) and when I came back to the location after experiencing shaking on the highway at high speeds, they tried to tell me I needed a front brake job (my pads and rotors still had tons of life left on them). If you have to go to a Mavis Discount Tire, make sure to always get a second opinion when they try to upsell you. read more

Brought my car in a couple years ago for alignment, brakes and an inspection, which I had made an appointment for. It sat in the parking lot for 2 hours, they brought it in, put it up on a lift and walked away. Them at 4:30, having not even taken the tires off the car said it was done and here was the price. Pure scam artists. Didn't give them a dime and walked out. It seems the entire company is about scamming people, telling them they need work done that doesn't need to be and doing terrible quality work at that. Avoid them at all costs read more

They did a great job replacing a tire that had a nail in it. Everyone here was very friendly and helpful. It was a little bit of a wait, but they were great about providing status updates when I asked. read more

Made an appt, arrived before time. Was told my wait would be 90 - 120 minutes. After waiting 2 hours I looked to see if my car was being worked on. It was NOT. It had been moved closer to the work area. I inquired with the rep I initially spoke with who told me 1.5 - 2 hours and he came back and apologized that the mechanic ran into an issue with another car and I would be next ... unacceptable. Interestingly enough, a few minutes later I'm called, they have diagnosed my car; that was lightning fast. I'm told I need to replace my front AND back brake pads and rotors. According to the rep, the back is in worse condition than the front ... mind blowing (why? read below). Today, I came to have the front repaired, due to what I was told a few months prior. However, hearing about the back was a complete surprise because previously the back wasn't mentioned. Was this incompetence before or a hustle today? Every time I go to a Mavis shop I feel as if I'm being hustled (I have visited multiple). I will be looking for a personal mechanic, whose focus is customer service and not what seems like price gouging, inventing repairs or incompetence (not noticing needed repairs). read more

Came in for new tires on Tuesday. They replaced three tires. Soon as I drove off I was experiencing shaking of the wheel and I could hear a noise coming from one of the tires. I called Mj the next morning and advised him of that. Then next thing I know I look at one of the tires and it's flat. It's now 9pm at night and I have to wait for roadside assistance to come in an hour or more for help. I am stranded 35 miles away from home and have groceries in the car. Not only was their service kind of shaky to begin with, this is the result of a brand new tire leaving the shop. Thanks Mavis! Now I have to drive home on a spear and take more time out of my day off to get to another Mavis to have them fix this. The only reason I'm giving two stars is because MJ was pleasant. The other attendant at the front was super rude and dismissive read more

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After having blow out and having car towed to mavis( note im from Long Island )the last thing I thought was i'll be treated as if I was going to a fly-by-night corner tire store. I called at 8 AM as well as went on Mavis website immediately and booked a earliest appointment at 11 AM.. the representative Ricardo took my information reassured me. The car would be brought in and they would contact me with the results of the inspection of the tire.. at approximately 12 o'clock after being put on hold and disconnected, I spoke to a young lady who told me that the tire I ordered was in route and repair would be done shortly, I stated I never spoke to anyone about a repair and don't know anything about any tire, she then put me on hold for six minutes when Sebastian picked up the phone and educated me on how BMW suggest that this be the tire, that they don't have any other one flat options, and that they took the liberty to order the tire and repair my vehicle with it. That happens to be the most expensive tire they carry. I expressed that I did not like having a manager who clearly dropped the ball or is this your daily practice, I said is there any type of discounts or coupons you could offer me for me to go ahead and accept the purchase of the most expensive tire and he stated to me that according to our price of a website he's giving it to me for $410 compared to the suggested $412. I'm a customer that feels vulnerable because I'm coming in from out of town that was taken advantage of in order to get his vehicle in a timely fashion and that timely fashion would be 2:00 PM after dropping the vehicle off in the middle of the night and already having an a 11 appointment. Thank you Sebastian for the two dollar discount for all my inconvenience and I'm glad Mavis was able to find the only run flat even though it happened to be the most expensive. read more

I got a sudden flat in the middle of the day on a SUNDAY and everyone at Mavis in White Plains were AMAZING! They were so kind and helpful and answered the phone and got me set up to bring the car in and get a new tire within minutes! So rare to find a business these days that comes to the rescue the way they did. Extra shout out to Ricardo who even walked me through my bill really patiently! I hope to not get another flat tire but if I do, they are the place to go! read more

The timing was faster than expected, outstanding service and even better leadership and communication

I hesitated coming here a little before 8am on a Saturday (to beat the crowds if any)- just because of one irritating experience I had a few years back. Even so, the guys remediated that issue- with a smile. And that friendly service, hasn't changed one bit at this White Plains location. I honestly had no clue my Inspection was way past due...until I got a $50 ticket at the White Plains Galleria Mall. Taking care of that Inspection ASAP before heading to work on Monday, had to happen. Plus I also wanted to make sure my car had a proper oil change since I was here already. Andrew and Chris worked the billing upfront and still delivered exceptional customer service. Seriously- the team here definitely gets an A++++ for kindness. However, I truly wish they'd pride themselves a bit more on small details such as when removing an old inspection sticker, that they remove it seamlessly and not leave any of the old adhesive on the glass. Attention to detail needs to matter also. read more

My car got stuck at a gas pump, wouldn't start. I called this Mavis shop, which was nearby, and two men came right over to help me. One of them, the manager, Ricardo, arranged to have a new battery installed, which took less than 10 minutes to complete the whole process.I was amazed at how quick and efficient, not to mention how friendly their service was. I highly recommend Mavis tire for their excellent service. read more

don't do it, bad service and waste of time. made an appointment, I called to confirm the morning of the service. dropped the car off 30mins early and returned 3 hours later and NOTHING was done, the car hadn't been moved. no phone call to left me know of the delay or an apology for wasting my time. Find a different provider unless you have time to waste with inefficiency. read more

Let's start with accurate times given. I had a 10 Am apt. I arrived 20 minutes early. I was told 2-3 hours. I asked if it would be longer because I had appointments later in the day. They assured me it wouldn't be more than that. Almost 6 hours later I still don't have my car. If you're going to quote a time make sure it's accurate. You can't hold a car hostage all day. If I were given that time originally, I would have scheduled a different day. read more

Purchased two new tires & paid for a brake job...$961.85///next morning tire pressure light was on...tire pressure light was on and since I was near Mavis in Scarsdale, went in and Jason assisted me...told me the front passenger side tire was at 85, not 35, and the driver side was at 45....told me could have had a total blow out! Also, no caps on the brand new tires....how can I be sure that the brakes have been done correctly..... Contacted Mavis' 800 number, spoke to Claire, and still no call back....this is very scary!!!! read more

Needed a new tire and they were able to fix it within a few hours! Didn't know I also needed my brakes fixed but it was like my car was brand new after they were done with it! Will definitely be using them in the future for auto needs. read more

I went in to get new tires and the customer service was extremely good and handle me with care and had they had my tires in stock and called me when my car was done. read more

I made my reservation online, so I suggest bringing that information with you to present that info. My mavis associate was Resto and he handled the vehicle with care and I was in and out in about an hour. I would definitely recommend anyone coming and making sure you deal directly with Resto. read more

Mavis Discount Tire in White Plains and Tarrytown has performed excellent service in tough situations. I had a flat in New Jersey as was advised to get it fixed within 30 miles. I dropped into the Tarrytown NY location and the issue was resolved in less than three hours. Similar situation occured last weekend and was able to drop in at the White Plains location and received quakity service in less than 90 minutes. I madew an appointment the next day for the NYS Inspection and it was done timely and efficient. Mavis has earned my respect and trust. read more

Our family has 5 cars, two of which are Audis, one Jeep, a Prius and a Mustang Mach E. We generally require a lot of TLC for our vehicles. Ricardo, Ryan and Russ (Paul) have been extremely helpful in making sure our 'fleet' stays safe and working! We've gotten all of their service from oil changes to tire repairs and replacements to shock repairs, inspections, to even the troubleshooting of things we didn't know that were wrong. They're extremely friendly and knowledgeable and go above and beyond in making sure we get a great result and rate and also understand the work being done. They're also great at giving car advice and suggestions even if our car isn't in their shop. You have to trust someone with your life when you trust them with the safety and dependability of your vehicle. And with this Mavis in White plains - we do. Thanks guys! Jim & Willie read more

Was in today ... Tokd the popular brand Continental no longer made the tire I have on my car / tried to sell me a diff brand when I said no I ll check w the last dealer that sold me the tires suddenly they could get the tire for me on 2 days ... Went to my original dealer / new tire in one hour .... Dishonest or stupid / take your pick either way avoid at all costs ... read more

I was unable to drive my car home due to receiving a bad flat. Mavis was within a safe zone for me to reach. Upon driving in, I was assisted by Ray. I explained to him what had transpired. I was told not a problem. All the bays was filled so I patiently waited my turned, 2hrs and half hours later (1 tire). I was back on the road. Ray was very pleasant and offered great support in spite of the long wait. Suggestion keep a bay clear open for quick jobs read more

My new tires are awesome. Plus, I got a great price i was met by a knowledgable staff, who took care of my car without delay. the office / waiting room is clean with plenty of space for customers. Score card is a 10 out of 10! read more

I've been here more than a few times for inspections, tire changes and the sort. They always provide top notch service. Very pleasant even when people are in a rush. I have a beemer and this is my go to for car maintenance. read more

While they are acceptable for inspections, the time I had taken my car there and when my friend recently took her car there, there had been immediate phone calls about some other service that needed to be done that was much more expensive. This is despite the fact that both cars had been at other mechanics/dealerships earlier with no mention of issues. Would avoid unless you're ready to spend thousands in "repairs." read more

Had an appointment for an inspection first thing in the morning made weeks ago. Showed up for appointment at scheduled time and they said they wouldn't get to my car for over three hours. So they offered the solution of returning at a later time the same day when there would "be no wait". I returned at the agreed upon now later time and surprise surprise. I'm sitting here waiting two hours plus and it's still not done. Not only that but I'm watching them take other cars in before mine. They're blaming NY state but clearly it's their fault with inappropriate scheduling. read more

Made an appointment only to get there and find out that there was a 90 minute wait before they would even start my car AND after a 10 minute conversation, find find out they didn't have 4 tires in stock for my very common BMWX3 Why make an appointment and go at an inconvenient time thinking I was slotted in when CLEARLY not the case. Mavis even called me in the morning to confirm the appointment Why??? So I took off from work, drove to my appointment only to find out they didn't have tires (btw website for store did NOT say that when I checked which tires fit) What a waste of time taken out of my work day. Will NOT go back. read more

Abi was able to find documents I needed to support an insurance claim from over one year ago. He did it professionally and quickly further supporting my rave review of the service at Mavis Discount Tires in White Plains. read more

Desmond was extremely rude. He made me wait 5 minutes just so I could ask a question, while he was sitting on the phone. Then he told me I would have to wait for 2 hours for service. I was shocked and appalled. No one else was at Mavis. This location has very poor service. I would not come back here. The only positive part of this Mavis is that they have free air. Carlos also just stood behind the counter and said nothing. Both were extremely rude, unhelpful and unprofessional. read more

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I had Ricardo help me with tires at the front desk after booking online. He was very knowledgeable and helpful and even though I passed on the better deal he wasn't pushy at all. I recommend stopping in and giving them your business. Thanks guys read more

I just had a few thousand dollars work done , or course they up sell me my fault tires breaks shocks etc etc! Been going there for years! Went back a month later had a flat on one of my new tires! Went in said I needed a flat fixed lol the guy goes on his computer gets my info tell me I have run flats lol! I tell him I don't it's a new regular Michelin tire he goes out to check lol! Comes back in , mumbles something goes back on his computer! I'm standing there like what the fugg I just want the flat fixed! He clicks away a few seconds later he says we have 5 tires in stock lol the he says 303 dollars! I look at him he's clearly either doing this on purpose or he a dummy! I said you just looked up my car you see I have 4 new tires!.. I'm here to get the flat fixed besides there's a warranty, he goes back the calculator/give me your cash dummy machine! He says you took you don't have a warranty you declined it when you got them, lie! ! I said they are brand new they come with one year manufacturer warranty! Then I said I just want the flat fixed! He looks at me goes away comes back lol I'm standing there for 20 mins I have to consult my co manager! Now I didn't want to lose my temper so I get my car suv the tire is almost flat I'm leaving so I pull up to the air pump ( only thing free there at I think! There's another moron standing there by the pump a store employee he goes you can't pull your car like that you have too , lmao I go say I'll just be a second so he tries to block me wtf is happening lol I nudge him out the way aside dude I'll just be a second! Put air in tire went to my neighborhood station got the flat fixed 20 mins nail in tire! What ever you do these guys upsell you at every turn ! I will never go back! read more

Ricardo was great! Amazing service! They were quick to explain what I needed and gave me several options to choose from. read more