I guess if you're not doing big money jobs, you're low priority. Came in here to do a simple…read morebattery replacement. Let me just say that I've been coming here for YEARS and have spent thousands since I had another car that I serviced. It's been convenient and most of the mechanics are friendly and knowledgeable. Today, I had a different experience. First off, the guy at the front (I won't say any names) is rude. It takes nothing to say hello back to someone who came in and said hello. Anyway, came in to do a battery replacement. Everything was done and as I was walking to the office, I see my car....left UNATTENDED WITH THE HOOD UP and my car still running for several minutes. He just left it there like that. I walked to the office (hood was still up). Stood there waiting to get my bill and keys (hood still up) Mind you...it's a rainy day. This kid was negligent with my property. I don't know if me being a woman alone made that acceptable but it's not. Big or small job, it's business and you treat everyone's property and them with respect. Then after seeing my car left on with the hood up, I make them aware of it and then I paid and left. As I was driving, my USB/anti theft system was not working. Screen blank. Not only was he negligent with my property....he didn't finish the job. You have to reboot the anti theft system for that and the USB/screen controls to work. I was more than willing to tip the guy since I know they don't make much on batteries but after that experience, no. You don't just put a battery in...you need to reboot the system. Today was EXTREMELY disappointing and needless to say, I will go elsewhere from now on. Maybe give JJ a bit more training.

Called a few minutes in advance to schedule an oil change. Treated with respect and attended to…read moreimmediately. I told them my brakes might need replacement and they offered to check. They told me 'Brakes are fine' when 9/10 places would've suggested replacing them regardless of need. I've always said that an auto repair shop can crush the competition just by being honest and hopefully Hughes is showing how it's done!

Perfect! Was recommended from TIRE RACK. They were kind, knowledgeable and on point. The work was…read moregreat, price very fair. No surprises. Thanks!

I have only started with this auto repair place in the last year, based on a recommendation from a…read morefriend. They are the real deal--this is a completely family run business and they treat each and every customer with respect and honesty. I am used to going to mechanics who make you feel dumb if you don't understand something or want it explained. At JC Auto Repair everyone is always friendly and willing to answer any questions in detail. You can also trust them, they have told me when I did not need certain repairs although Mavis told me I needed many expensive items. Their prices are fair, and even if an item or two could be slightly more expensive, it is 100% worth it., and absolutely worth the piece of mind that they are doing it right the first time. John the owner is amazing-he is super friendly and takes pride in the work they do-he has been a mechanic for over 50 yrs! Over the years I have tried many mechanics and generally they are in it for the money and could actually care less about their customers. Even when calling and talking to the office staff (daughter of the family) they are so kind and patient, and at times I was calling multiple times to get clarification on a service I need etc. It is so refreshing to find a mechanic that is honest, ethical and appreciates your business, and offers amazing customer service. You can tell they have pride in the work they do and it shows. It really is amazing to see how a locally run business can operate in a way that the big corporations cannot.

This is my hot spot for gas and car wash. The only station with a car wash and saving on the wash…read morewhen ever you filling up your tank. More gas means saving with the cost of the wash.

I love using this service station! The owner is always really nice and accommodating. His prices…read moreare fair and he is able to complete your work in a totally reasonable amount of time. I feel I can trust the owner and the work they do. I am so happy he is located in my neighborhood!!

Amazing place Great trustworthy place…read more Great team Great management You can trust the manger, Tom he's great! The service and team are trustworthy honest great! They all really care about your car and not just money hungry.

Going to Valvoline came with too many drawbacks and I ventured away from theIr odd method of doing…read morethings to a more conventional, oil change procedure. Pumped gas here before- but didn't think once about getting my oil changed. With no appointment, went on a whim and wished to be seen before doors closed at 5pm. Pulled up and told to inquire in the "office". Asked Christine- who mans the office and suggested I return the following day, but that didn't cut it for me- and I was in- after some hesitation. As I'm getting a price quote, a man (whoever he is) had the audacity of smoking right in the office. Told Christine I'd wait outside and not be bothered by all his cigarette smoke and went back in a bit after. The "office" is dreary and seriously cluttered. Cushions on chairs are torn and decided it was best to stand. But I kinda looked past that, and chitchatted with Christine while my car was getting serviced. We took care of logistics and finalized my payment. Affordable? I'm not sure- as I can't compare it to anything else except Valvoline's super cheap $19.95 sale. And while there are a million and one Valvoline's, their new model wasn't working for me. The approach here was friendly, professional and there was no lollygagging. I honestly felt confident with the guys here. They were reliable and Christine made waiting- effortless.

Mechanic is amazing and extremely nice. The owner not so much. He started yelling at me when I…read morestopped in to make an appointment. Not going back

Truly the best!! I've been here for a new tire, and they charged me fairly. My oil change was…read moredone while I waited. And if you need air in your tires, their machine is digital and only $1.00. It easy to use and they will always help a gal who needs a little help! All nice as can be and fair and honest! Great spot!!

I was in the middle of a trip from Pennsylvania to western Massachusetts when my 2012 CRV started…read morethunking hard. I thought I had a flat but none of my tire indicators were on, nor any of my engine lights. I pulled off the highway and parked on the side of the road in a residential area and started investigating, which for me means kicking the tires and checking the oil. I'd just had the brakes done, but I couldn't see anything loose. A neighbor walked up, asked if he could help, but the problem seemed bigger than either of us could fathom. That's when he recommended this service station. I pulled in at about 9 o'clock on a Saturday morning, and the place was hopping. The owner came out, listened to my story, and said he might or might not be able to get to it today because his guys were leaving at 1 PM. I didn't have a lot of options, driving to the service station made me very nervous because of the clunk and clatter, so I parked the car, called around, and started calculating the cost of having my car towed 160 miles to home. Joao, the owner, came out to check on me, and I told him I hadn't found any other service stations that could help. He said he'd squeeze me in. His mechanic drove it into the bay and figured out the problem in one minute. Loose tire. As in, one of the bolts was about to pop out and the rest were wriggling free. I shudder to think what would've happened if I had been on the Hutch when the driver side front tire decided to separate from the vehicle! All of us breathed a huge sigh of relief. The mechanic double checked my new back brakes, tightened all the Lugnuts, and then they sent me to the local bagel shop with a list of pastries and coffee for the team. This was the lucky, lucky day I got to buy everybody breakfast as compensation for the repairs. Otherwise, no charge. As a musician on the road, I've had my share of breakdowns and emergencies. All in all, I've been really lucky, and today was no exception. If you're in a pinch, I recommend Joao and his friendly, efficient team without reservation.

Very nice! They are really nice men that work there. Reasonable and quick. Had a problem and they…read morereally helped me solve it

My 2016 Fiat 500C was bouncing around, so I brought it to the local Fiat dealer. They quoted a…read moreprice of $2,600 for new struts and shocks, and requested 50% paid up front for the parts, which could take up to a month to arrive - with no guarantee. That would not work, so I went online and found Rocco's Auto Repair in my new neighborhood - Tuckahoe. Tina, Rocco's office manager, could not have been more professional or friendly, answering each of my calls on the first ring. I brought the car in for an estimate the next day. The diagnosis was confirmed, and I was quoted a price of $1,600, including wheel alignment. The work was done the following day, and the price I paid was the price quoted. My little Fiat is now smoothly cruising the streets of Tuckahoe. Thank you Tina and Rocco. Your service and work are impeccable.

I don't question the quality of the work at this place but his rates are super expensive. Shop…read moremanager is not very personable too. I recommend doing your homework & finding more affordable rates.

We bought a used car and needed an end-to-end inspection. There was a short window for returning…read morethe car if it had any issues. I brought it in on a Wednesday and they were able to squeeze us in for an appointment on Saturday. The inspection only took two hours. They test drove it and checked for previous bodywork as well. Great service and very affordable!

This place is ran by a theiving cheat named Paul. I brought my BMW in to have it serviced in…read moreDecember of 2024 and my car is still at the shop. They havve no idea of what they're doing or how to make repairs. I gave Paul $3000 along with the parts to repair my vehicle which was to change a sensor and connect a hose that was loose.. Paul admitted that he was unable to get the check engine sensor off permanently as he kept telling me that after he drove my car illegally it keeps coming back on. Then he tried to change the terms of our deal after he already had my money and didn't fix my car. Now I havve to sue the business to get my car back and the money I paid along with the parts he claims he put in my car.