I brought my car to Accurate Automotive specifically to diagnose and fix a transmission issue. Instead of focusing on what I requested, they performed a full-vehicle inspection without my knowledge or consent. I already knew the overall condition of my car and did not authorize this.They never informed me they were going to do a full-car overview.I'm sure with the years of experience in the automotive industry they could have just been upfront and told me what it would take to start a diagnostic on a transmission instead of generating revenue on a full vehicle inspection thats already on Carfax . They simply told me they would check the transmission. Instead, they handed me a list of unrelated repairs and charged me for a full inspection I never asked for. If you want a shop that listens to your requests and communicates honestly about charges, look elsewhere. read more

CAVEAT EMPTOR I have a regular mechanic that could not repair my car's 'possessed' horn, due to the attachment to the airbag. I let my guard down, didn't do my due diligence, and went to Accurate Automotive. I had just purchased this 'as is' used vehicle. The problem erupted (the horn just started blowing) as I was leaving the dealership. The dealership tried to fix by installing a new clock spring twice. This worked for over a week. At that point, I could not go back to the dealership. Again, my mechanic was honest and stated that they could not handle this repair. Now...Accurate Auto told me they were certain it was the clock spring again. (red flag) Okay, I went w this. I've been w my mechanic for so long that I was estranged from places like Accurate Auto. 2 days to receive part - 3 days in shop so far. No loaner. A $400+ part that they charged my $1000 for. $600+ labor. This was now Friday and they don't work on weekends. Monday, 6 days w/o a car and no loaner. This did not fix the problem but they still forced me to pay because 'they cannot return an installed electrical part'. Now, they wanted $3400+ for a new airbag. I asked to talk to the owner...who I was told left for vacation that morning . Okay, who's 2nd in command? The svc mgr will not be back until Friday. My svc rep, Robert, was the ONLY person I could talk to. As you can imagine, I was quite upset. Yes, I spoke (not yelled) the f-bomb a few times. The owner did get contact me. I explained my frustration incl about Robert denying me speaking w the owner, Alex. The owner's response...'and yet, here I am!'. He said that when a customer cusses, they give them the car back. I said, 'that's all I want, but Robert said I now had to pay the $5k+ to get it back ! This was a miscommunication and I got my car back for a 'mere' $1600+ for NOTHING. The horn was still possessed. I asked for and did get back the original, new, and still shiny clock spring they removed. Now they had my car 7 DAYS. I then took my car to Alternative Auto Care @ 12111 N Grant St, Thornton. The owner. Dale Baca assured me they could fix my car for a few hundred $'s. Indeed, they kept my car 1-1/2 days and the fix cost me $500. The problem was electrical short(s) between the clock spring and air bag. Loaner car offered. Alternative also told me that the airbag had been previously replaced due to a recall. I fully recommend Alternative Auto Care. If you choose to take your vehicle to Accu Auto after reading about my experience, then you cannot complain about what they do to you. CAVEAT EMPTOR (see pics) read more

Accurate Automotive - Auto Repair Near Me - Northglenn, Colorado

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Thank you accurate auto and Shelby got my truck back running better!! Always recommend!! And ivy's subaru thank you!!.

They charged me $100+ and told me it would be covered by insurance when it wasn't then forced me to pay. Then have the nerve to call me about a year later saying they haven't serviced my car in a while and wanted to check if I wanted them to do so. Must be hurting or some cash... I wonder why? Kinda funny they're begging for money. Probably time to close up shop! For the best! read more

I had a F150 truck that had what I thought was an electrical short that killed my battery overnight. I checked the battery and found it to be defective so I replaced it. I checked the electrical draw with a test light and found it to still be there so I took it in to Accurate Auto. to be checked out and repaired. They checked out the battery and checked the charging system and they performed what they call a "parasitic diagnostic" test. This test revealed no problem found. Testing the electrical draw they claim it was within specs. They checked the battery, they checked the charging system but failed to check the draw to see if it was within specs. If they found the draw within specs they could have called and told me that and ask if I wanted to continue any further testing, of course they knew what the answer to that would have been. Instead they charge me over $700 dollars for a problem that did not exist. A lesson learned I guess. read more

I'm not saying the car needed an exorcism, but the heat coming out of the AC was literal Texas. Huge thanks to the awesome team and crew at Accurate Automotive for their kindness, expertise, and wiping the tears away when it came time for the bill. You guys are the best! Thank you read more

BEWARE!!! PLEASE DO NOT USE THIS SHOP - EVER. FACT: The Accurate dicks are NOT your friend. They are unscrupulous, a ripoff & will take advantage of your situation. My simple old 1970 chevy truck had an electrical short coming off the external regulator, I asked them to just find it. - Also asked them to fix my reverse lights (cost $1574.12) & just find where my oil leaks were (cost $229.69). - Two weeks later they charged me a whopping $1897.69 ($1400 labor, $371.32 parts & $93.88 office fees) & only repaired the reverse lights (replaced 2 light fixtures, neutral safety switch & relay). - They charged me $16.50 just for one simple nut & split washer! - Their oil leak repair estimate = additional $2212.47 I declined. - Never did they find the electrical short but said my brand-new existing O'reily's battery & regulator were bad (they had NO PROOF), needed replaced @ a cost of over $440. I declined & call BS. - I since had O'reily's test both, they passed and were fine. - Accurate could NOT give me total hours of labor on any of this, - it had to be at least $250 per hour! - After I picked up my truck, I found all the new parts @ LMC truck parts online totaled $57.88. - Accurate inflated their parts cost by @ least 640%. I will fix my oil gasket leaks this weekend myself for under $100. Bottomline - Accurate automotive gives auto repair shops a really BAD name!!! For the love of Pete don't use Accurate automotive. Thank you for listening to my cause - Rick. read more

I brought my 2006 Mercedes S500 to Accurate Automotive to diagnose a noise coming from my passenger-side wheel. I suspected it was the wheel bearing but wanted professional confirmation before doing the repair myself. I clearly explained the noise location and also mentioned I had a torn boot on my driver-side axle. After dropping off my car, I received a text with a link to their diagnostic report, which included a video. However, the video showed a technician shaking my driver-side axle and claiming that was the source of my problem--not the passenger-side wheel noise I came in for. They quoted over $1,500 for parts and labor to replace the axle. Since I'd already purchased the axle and planned to do the work myself, I declined. That weekend, I replaced the driver-side axle and tie rod end. While doing the work, I noticed the driver-side wheel bearing was slightly noisy, so I replaced that as well. After completing everything and test driving the car, the original noise was still there--coming from the passenger side, exactly where I'd told them it was. I called to express my concerns about paying for a diagnosis that didn't address the issue I brought the car in for. It felt like they simply put the car on a lift, shook the axle with the obvious torn boot, and called it done without investigating the actual complaint. The manager, Alex, was immediately defensive and combative rather than understanding my frustration. While he did offer to look at the car again, I'd lost confidence in their diagnostic abilities. Additionally, their report claimed I needed a brake fluid flush because it was "very dark." I checked the fluid myself--it was clear, and my moisture testing device showed only 0.5% water content, well within acceptable limits. I'm also puzzled by their $1,500+ quote for an axle replacement when the part costs around $400 and took me under two hours to install. Unfortunately, due to the inaccurate diagnosis, questionable additional recommendations, and poor attitude when I raised concerns, I cannot recommend Accurate Automotive and will not be returning. read more

Accurate Automotive - Auto Repair Near Me - Northglenn, Colorado

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I just took my Acura MDX in for a lot of work and to say they took care of me is an understatement! They got us a ride home after dropping off the vehicle and have my Acura running the best it's ever have. They have a customer for life for sure! If you're ever worried about going to a reliable and honest shop this is it! Also check them out on tik tok to know they are knowledgeable! read more

The mechanics there screwed my bolts into my oil pan so tight that I had to have my truck lifted in the air and use a 2ft extension to remove the screw. When I went to let the owner know what had happened, I told him I wasn't sure if I wanted to have them do further work after my 5k miles.. and his response was, "well I don't think I want you as a customer" And well... I shoulda read the reviews because since then, they've lost several stars. From a 4 to a 2.7. Guess I'm not the only one they've done bad service too. I won't be back and I DO NOT RECOMMEND. Not worth the EXTRA trouble read more

They worked on my car and were honest with all the work they did and they are able to give you an estimate of everything before you follow through, shout out they got my manual car running smoother than it ever was. They also sent me a report of every single issue they found, they were super professional and even kind enough to give me a box of Girl Scout cookies before I left, everyone behind the counter has a smile on their face too, highly recommended as a Colorado Native! read more

Worse customer service and they are scam. We took in the car for AC repair. And they did not repair the car and still charged us a hefty fee. The owner is an unprofessional person. His name is Alex he's an unprofessional little child that he has zero experience talking to customers. They'll threat you with cops and lawyers if you don't pay their fees. If you take your car here for repair they'll send you fake invoices and lie to you about the repairs that needs to be done. I am so sad to see so many negative reviews about this business. I hope you guys don't fall for their fake commercials. Thank you read more

I read several very bad reviews and was a little wary, but they're close to where I live and got me an appointment the next day. Very professional, honest, knowledgeable, offered a courtesy shuttle, and had treats for my dog. They even fixed a problem I knew I had, but didn't think it was a big deal, only it really was. They texted a description of issues I was having along with close up photos. Highly recommend and will definitely go back! read more

Stop scamming people. There are several people with similar complaints. At a certain point something has to be done. I am appealing my case. People if you have a problem document and get the parts they replace. They use an aggressive attorney to put you on the defensive. They record each vehicles repairs. Ask for a copy take it to another repair Schopenhauer for an opinion. Careful they're gonna shift the blame back to you. It's beyond the money at this point it's exposing their business practices read more

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Worst auto shop I've ever been to. They are rude and unprofessional. They are an absolute joke. They used junkyard parts and do not honor warranty. If you say the word warranty it triggers the owner who then becomes very mean and aggressive, who will ask you to leave. Avoid these scammers at all costs. read more

They just can't accept that my gas mileage dropped from 18.3 mpg city to 16 mpg city immediately after their last repair to my car. They have carbon on the brain. I will have to take my car into the dealership to fix whatever they may have done wrong. read more

Do not go here for anything! The owner Alex is a bonafied scammer, took my car to get a diagnostic and they wanted to charge 2k for a simple job but to make matters worse they broke my window while it was there for that diagnostic and had the nerve to keep the car for over a week just to replace it with a junkyard window and jacked up my doors controls to where I couldn't even lock my door! Go elsewhere at all costs, I feel bad for the thousands of other people they have scammed. read more

I left my vehicle at accurate automotive to get repaired. I had left my wallet in the middle console of my vehicle. When we received our vehicle back I grabbed my wallet to find it not how I left it in my middle console. My wallet was on top of everything I had in my console before leaving it at Accurate automotive. This time it was suddenly located buried underneath everything in my console. After reviewing my wallet I noticed 2 of my half dollar pure silver coins were missing. In total I had 6. I was now only left with 4. I called and left Accurate a voicemail during the weekend where they then gave me a call sometime during the week. They stated they pass this up to the owner and have him review cameras to then give me a call back. I didn't receive a call back and had to call accurate myself again for an update. They stated they were still "reviewing footage" and would have the owner give me a call personally. I informed them to leave me a voicemail in case I am unable to answer. Here we are about 2 months later with no call back or update at all. I've had reoccurring issues with this shop that have even included them "inspecting the car fully" witht hat came with informing me of what needs to be repaired, giving the okay to repair vehicle, paying for repairs which perfect that's what needs to be done but it's not worth it when I pick up the vehicle to use the next day and again only for my vehicle next day to continue making noises and having issues. The vehicle was taken back only for them to tell me I basically paid for issues that weren't the main issues to my concern. It was something else that needed to be repaired and not what I had paid for. Meaning they weren't "accurate" as they claim to be and I paid for repairs that weren't needed immediately. The vehicle had to stay extra days for them to get a "second opinion" I informed them Id need to vehicle as again its my form of transportation. I don't understand how the issue that they claimed is the "main issue" to my vehicle was missed as its a huge part on the car and I do not understand how it was missed if to my knowledge again they claimed they inspected the car fully. I paid what they charged me for in regards to inspecting the vehicle fully the first time to get a diagnostic. So again accurate expects me to basically cough up more money to pay for repairs they missed and expected me to trust them still after they didnt fix my car correctly the first time. Whenever addressing issues to the people in front to help find you a solution and to fix their mistakes, they like to argue with you rather than to help you. I am still till this day waiting for a phone call and or even an email in regard to my property that was taken from my vehicle. I get they are "just coins" to others but they are pure silver coins not only that, but I don't leave me vehicle to a shop I trust only for them to take my stuff from my vehicle I am trusting and confiding in them to get my vehicle repaired and not steal from me. I don't feel as though this matter is being taken seriously because I am "Young". Please be aware of this company and look further into what they are even wanting to charge you. read more

Went to accurate automotive to had my vehicle worked on and Alex and his team did a great time and got me out the door the same day! Will be coming back read more

Accurate my ass. What a joke, rip off. Owner wears red velvet shoes and is too important to stop for a simple question. Work is sloppy, found loose bolts in my car. Dash rattles now. Stay away. read more

5 days with my car, I HAD TO CALL and check on it..... just to get a crazy estimate.... the fix only cost 60.00 but theirs was 700+ It's a Convertible and they left outside in the rain!!! Find another place if you can..... I'm going to!..... read more

I would never refer anyone to Accurate Automotive. I am out over a thousand dollars and my vehicle is still not fixed. I dropped my vehicle off for service and was told serveral days later the work was completed. Upon picking up my vehicle and driving it, it was very clear that my vehicle was not fixed as promised. The CEO, Alex Kacsh of Accurate Automotive was made aware of the situation and he became argumentative and verbally aggressive. Definitely not a positive experience, save yourself the nightmare. If I could I would give them negative stars. Definitely read the other reviews, obviously there is a theme and I am not the only unsatisfied customer. read more

I brought my 2015 Subaru in and they did a fantastic job! They were even able to give me with a loaner car while they worked on mine. Kelly kept me updated on everything throughout the process which was great. Will keep definitely keep bringing my car here. read more

Not happy. Just asked for an estimate for an engine replacement that I knew was trashed and they would not tell me how much it would cost without them having to check it out first. My mistake was I agreed to let them look at it. They removed the oil pan and valve cover to verify the engine was irreparable and charged me nearly $700! I came back home with a car that was not repaired and an empty wallet! read more

Did not do what was asked.. They tried to upsell on things I did not ask for to the tune of several thousand dollars. Find another repair facility read more

Brought my car in for an oil change. Got a ride home but found out when my car was ready that they do not offer a ride back. Doesn't make sense. Had to call around to see if someone could drop me off. Got a ride. So I pay for the oil change, get in my car and notice that the digital screen that tells me my speed, tire pressure and other info about the car is on a wrong screen. So I try to toggle back so I can see my speed, and it won't change. I go back in and someone comes out and looks at it Does the same exact thing I do and doesn't know why the screen won't change. Receptiont tells me there could be an electrical short and they would need me to bring it back so they can look at it again I was also told that what they did for the oil change wouldn't affect anything like that and it was probably a coincidence. I should have read previous reviews because other people complained that there were problems after they got their cars back I would strongly recommend not bring your car here. And as a side note, after I started driving the screen worked just fine. So it seems to me that they were going to charge me for looking at a supposed electrical issue when in the end there was none. Also, seems to me they either really don't know what they're doing there or they were creating a situation that wasn't necessary. read more

We have not had good luck with a few shops on trying to fix a problem with my husband's car. Not to get into a long story about the car, by the way wasn't fixed by Accurate either. Still same problem. The long and the short of it is that the owner is extremely rude and disrespectful to my husband. My husband was just trying to make sure the car was fixed by asking questions and wanting to go over things before leaving the lot. Apparently you shouldn't do that because of the owners ego out weights customer satisfaction. He told my husband to get off of his f##cking lot old man. Do better because this is not okay . read more

Bait and switch tactics, asked specifically if they charge an inspection fee for an alignment and was told NO. we take the car there and they find some issues that need to be addressed before the alignment can be done. they quote over 2000.00 dollars for the repairs, we go to leave and they bill us for an alignment that was never done. invoice states alignment NOT INSPECTION, were told if we have the repairs done and bring back within 30days they would do the alignment for which we already paid. Now they say that since they did not do the work they will bill us again for the alignment. very rude and sarcastic told that "maybe this isn't the shop for you" smiling as they say goodbye and walked off. DO YOURSELF A FAVOR AND STAY AWAY FROM THIS PLACE. read more

I have used these clowns a couple of times , their prices are out of this world high, and they really are not interested in customer satisfaction at all. Ill never use them again!! read more

Not the same owner. Totally different since Ed is no longer there. All of the great reviews were posted before the change.

Great team. I was coming from Durango and had an issue where the water pump started leaking and my car started to overheat. Saw their ad on YouTube and had to have a water pump replaced. I usually do it myself but they were reasonable and experienced. I will be bringing my vehicles here for a while I believe. read more

New Ownership did not disappoint, I am happy to report. They were helpful, thoughtful about my expectations, and I was back on the road quickly. My car is running smoother, making me feel more confident in traveling again. Plus, they are doing a great job making the customer experience better. So happy I called them when my car was needing attention. To be honest, I was a bit concerned because I trusted the previous owner. WHEW!!! These guys are also great!!! read more

Went to do a alignment, paid 166 dollars for it, didn't even fix the problem with the alignment and gave me some BS about how they tried to fix it and didn't even give me my spec sheet. This place is (BS)....DO NOT GO THERE!!!! (THEY PROBABLY DIDN'T EVEN DO IT) and thought that I wouldn't know etc. If they couldn't have fixed it, they should of called me and told me it was way far too damaged, or certain things needed to be replaced before they couldn't do it, and not charge me.... nope!!! They charged me for allegedly seting up the alignment machine on my car even though they didn't touch anything. Place is will rob you... again, DO not go there.....update... while driving my car down the hey getting it back look my tires blow.. wow.. trust me I'm filing a small claims on them... read more

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Prices are rediculously high, owner is very rude. There communication is terrible would not go here again.

These guys definitely helped me out they are straightforward and right the point they could have charged me for more work but they kept it honest so I'd recommend these guys for quality work read more

Payed 110 just for them to not do anything to my car waste of time, money. They said I have to Hotwire stuff to get what I need to be done

I would give this company zero stars if I was able to; they charged me almost $3000 to replace my steering column with a junkyard part, And after three weeks in the shop the steering wheel position sensor is still in the wrong position and causing steering problems. I had to take it to another shop just to get the work done that they charged me for. I will never go to this shop again, and I strongly recommend that you never bring your car to these people. I was very clear that I was not satisfied with the work at the time they had me pick up the car. They also told me if I didn't pay them right now and accept the shoddy work they did at their inflated price, they would basically steal my car (lock it up in the back) from me and charge me daily storage fees. Absolutely never trust these guys: Alex, Mike, or Dave. read more

They were very professional and upfront on what was going on with my car. Took a lot longer then I thought it would to fix but rather have it done right. read more

I took my SUV in because I ran a report and found many issues centralizing around the BCM. I also noted the traction light was still coming on after hub and ABS replacement and could also be related. I was told the BCM did show faulty and that a rod in engine was malfunctioning. I asked if replacing the BCM would take care of the electrical but told would not correct the traction issues, that requires the engine replacement (that makes no sense). I declined the repair and when I picked up my SUV it was no longer drivable. The engine is constantly knocking and it would not properly start. I barely made it home and the car will not start now. I spoke with Service Manager and explained I came for just electrical and had no mechanical issues this drastic. She argued that is how it was left. I showed the report I ran before bringing it and she stood her ground. I explained I came from ALAMOSA last weekend and had no issues and would have reported this for a diagnostic if I did. I was not insinuating they purposely altered my vehicle but suggested that something was off. After a lengthy discussion, I was asked to leave with no resolution. I barely made it home and the car will not start now. Below are the online reports before and after for consideration with an additiona 17 items after their service. I cannot recommend this establishment or the professionalism of the service manager to resolve. REPORT PRIOR TO SERVICE: http://reportview.thinkcar.com/report/think_car/?id=ad9a3772ge1uTdOMAEOMKwLrDh&type=diag&lan=en-us REPORT AFTER THEIR INSPECTION: http://reportview.thinkcar.com/report/think_car/?id=90914252ge1u543bKwoGTd54tZ&type=diag&lan=en-us read more

Fixed my clutch and it feels like a million bucks driving. Alex is great. Fair pricing too.