Top notch place! So this silly Little Rock decides to hit my windshield thus giving me a little crack which spread into a bigger crack and so I called my insurance and they gave my several options but I decided to go to Ace because all the great reviews and then I found out that they work close with my Dearlship, so YAY! This company was easy to book although there was a small snapfue about how long to get my windshield but they got it from my dealership which took a week so that was great. My day of arrival was quick and they told me it would take 1 1/2 hours but within an hour it was finished so again I say YAY! It was close to lunch so again searching my Yelp I found a great lunch place Asian Fusion Grindz around the corner which I really enjoyed, shout out to the Grindz.....lol! Anywho got my car licky split and it was GOLDEN! Wonderful lady in the office was so understanding in my craziness when I first called and even when I came in! So happy I came in, you looking for a great place to fix those nasty rocks come here and getter done right!!!! read more

I can't say thank you enough for Ace Auto Glass! They truly are so awesome!! My car got broken into and I needed repair ASAP. Called Ace and they were able to give me a quote immediately and take my car in. Unfortunately they were booked for the day and didn't have an opening the next morning. Informed Ace that I didn't have a garage to park my car and they were gracious enough to let me leave my car in their warehouse overnight (thank god because the weather has been rainy!). Just picked up my car and it is in such great condition! They even cleaned up all the glass pieces around my car! Highly recommend this place! read more

Ace Auto Glass - 2/13 All fixed! - Auto Glass Services Near Me - Aiea, Hawaii

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Great service and fast!! They set up an appointment the day after I called and they were the least expensive. I would definitely call them first. Their people were very friendly and professional. Give them a call!! read more

Passenger side window was broken. My insurance recommended safelite and they quoted me with 350+ for the service. I called Ace and they were able to fix it with much less then that. Went in and the receptionist was very nice and welcoming. It took about an hour to get it done. Had to wait outside because of COVID-19 to eliminate gathering in an enclosed area. The glass was replaced with no indication that it never happened besides the manufacturer of the glass itself. Tested the window to make sure it was installed correctly and it was. Now i have to do my own tint. Great job and thank you. read more

Ace Auto Glass - Auto Glass Services Near Me - Aiea, Hawaii

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Horrible service the workers took so long 3hrs to change one glass Due to COVID no waiting area and they don't tell you that when making an appointment They went to break a few times and lunch when I came to Pick up my car. For $380 not worth it shoulda hired a mobile company to come to my house They wanna open now but they are so scared to work it seems no communication when you come just a ghetto board with alll ur full info on there for Alllllll That walls by to see on $2 clipboards. Don't waste ur time here read more

Ace Auto Glass - Door - Auto Glass Services Near Me - Aiea, Hawaii

They did a great job replacing my rear windshield. Ace was about the same price as Safelite but game a much sooner completion date. Highly recommended! read more

Needed new door window for my 2010 Honda Fit. Ace didn't have one in stock, ordered one, which arrived a few days later. I was able to get an appointment for installation on the next afternoon. Surprised to hear it was ready just one hour later. Everything went smoothly, I'm happy with my new window. I would recommend Ace Auto Glass at Harbor Center in Aiea, very good business! read more

Ace fit me into an appointment the same day I found my windshield cracked. Very reasonable pricing for the quality of work and it was done in a timely manner, within the time specified. My phone calls were answered quickly and the information provided was given promptly, they really know their stuff. Another Autoglass repair place I called prior to ace had a fully automated system and in the end no one picked up, I wasn't able to make an appointment on their website either. Thankfully Ace was on point and with a very quick turn around. I would highly recommend them. read more

Excellent professionals. Service was quick and reliable. They did a great job! The mobile service is convenient and saved me a lot of time, especially during this Covid pandemic. read more

On point Make an appt. and they will work on your vehicle Staff was friendly It took about 2 hours to fix the windshield read more

I've been there on three occasions which means I have terrible luck with my cars being broken into. Once for them to install the glass and 2 times just purchasing the window. Shadell has helped me each tine and she has been a delight to work with. She is very helpful and understanding. Great price and great work. Thanks!!! read more

I had a passenger rear window busted during a surf session. Ace Auto Glass in Pearl City was quick in giving a quote via yelp and email. After booked my appointment Ace took an hour to replace my shattered remanent-of-a-window. Since service was received during the pandemic there's little to no contact. This meant calling when I arrived, exchanging documents and money on a clip board and no waiting room (I read in the park across the street). The quote I got was the lowest when I did a price comparison but it was a non-brand window. The price might be more should you need a dealership/brand window. I was satisfied with their quote, service, communication and safety measures. [Service received during COVID-19 pandemic] read more

Ace Glass McCully mgr Karen was very prompt, professional and helpful in getting my quote for my vehicle passenger side front glass repaired. Next day appt and job was completed the same day 6 hrs later. Customer service and quality of work was excellent. Mahalo Ace Glass McCully! read more

Thank you so much Ace Auto Glass at Aiea! Shadell the branch manager is the best! She will help take care of your car. Outstanding customer service and quality work! read more

Had a broken driver side window and they were willing to fit me in quickly to have it repaired and cleaned up all the glass. Thank you

Took a rock to the windshield that required the windshield to be replaced. Called up Ace Auto Glass who had the window in stock and made an appointment for the following day. Replacement was quick and price was as expected. Very friendly customer service. read more

It should already be known to never leave bags/purses in the car unattended! I let my brother borrow my car and he did the exact opposite, left his back pack in the front passenger seat while at work and someone broke into my front passenger window. We called around and this location was able to get us an appointment for the next day! The receptionist, Shandell, was very nice the entire time from making the appointment, dropping off my car, and even to call for pick up. I dropped off my car at 12:50 for my appointment at 1:00 and they took it immediately. They told me the estimated time was about an hour to an hour and a half depending on if they run into difficulties, the service was done within 1 hour and 10 minutes! When my boyfriend called Ace Auto Glass on Kamehameha Highway they were telling us it would take about 3 hours... Overall, very satisfied and would definitely recommend! read more

Outstanding service and fast. I had a chunk of asphalt take out my windshield and I wasn't able to drive until it got fixed. Being a hybrid I was getting quotes north of $1000 and 2-3 weeks to get the parts shipped, but Ace had one and was able to get back on the road and making money. Not knocking the competition, but they were the only shop able to get me driving within a week. Mahalo read more

Well they get the job done so if there's no where else available at least know that you will get your car fixed. I had a pebble lodged in my windshield and the only place I could find in the phone book that seemed reputable was Ace (this was before I started using Yelp a lot). Well soon as I scheduled the appointment I started hearing horror stories but I thought well my safety inspection is due and I can't get to work without my stickers on my car so.... Don't really have a choice since it's last minute. Here are the rumors I heard: They charge exorbitant prices They have horrible customer service They never finish on time and sometimes they turn you away because they didn't order the parts. Okay here's what I experienced. They are overly expensive. I think it's because a lot of insurance companies use them so they're basically just playing the system. The prices aren't exorbitant but they aren't exactly reasonable. They do have horrible customer service. The receptionists were on their phones talking to friends, family, and boyfriends the whole time and when they weren't doing that they were gossiping together. I know a little bit of this happens at every job but the work to non work related percentages were about 95 to 5 respectively. But they do get the bare bones done. Okay as for the last rumor. They didn't have my part so they did reschedule me, thankfully not after I already showed up. So this is true sometimes those girls are too busy gossiping to order your parts but they do eventually get them. So I had to miss a day of work to come down on a different day then I'd planned. Luckily, my work wasn't too PO-ed about it. However, one guy wasn't so lucky. As I was waiting for about 4 hours (they said it'd take 2 hours). One of the guys that was in the waiting area (has 2 chairs and is about 2 feet wide), started screaming and eventually stormed out to scream at his insurance company. Turns out this was his third time showing up for his appointment only to have them not have the part and try and make him wait while they got it or reschedule him again. He was livid. Another customer came in while I was there and was screaming because they wanted to keep his car overnight and I think even charge him for it since they didn't finish anywhere near the quoted time. And I can't remember why the lady was screaming. Basically, they get the job done and there is nothing wrong with the quality of work done on the car (I've had no issues with my windshield since) but they really need to work on their prices and customer service. I wouldn't recommend this place unless your insurance company won't let you go elsewhere or like me it was the only place that could take you short notice. read more

I was referred here by Jerry at Cutter Mazda in Waipahu and I was amazed with their service! I called today around 9am to see if they had a windshield for a Mazda 2. Receptionist was on-point and already had the quote ready for me with an estimated time of 2hrs. I made my appointment and 1:30the same day but ended up dropping my car off at 2. My car was finished by 3:15!!! They were even nice enough to remove my military pass and put it on the new windshield for me. Great customer service and the receptionist was very plea sent!! Loved her sleeve tattoo to! Recommended!!! read more

My windshield was just replaced. My dash was damaged. First response from Ace was "it was like that" I don't think so!! Del, their Supt., said it would be repaired. Just upset I wasn't told when i picked up my car. Just drive away and maybe the customer wont notice!!!! Now just waiting on ACE. read more

Ace Auto Glass - Auto Glass Services Near Me - Aiea, Hawaii

Damn flying rock on the H3 hit my windshield and cracked it! My car is only 9 months old! Called my insurance co. and asked for recommendation for auto glass repair shop. Referred Ace Auto Glass. Called them asked for a quote and about mobile service. $351.03 for glass and about 1 1/2 hours to fix. Set up appt. for the next morning between 8:30am-12:30pm. To my surprise I got a call at exactly 8:30am they were downstairs by my car! I lucked out and was the first appointment. Went down and they said it'll take about an hour. After only 40 minutes they were done!! Wow!! Kainoa and Marty are the best!! Kainoa explained the warranty and all the do's and don'ts til the glass is set. This is the second time using Ace Auto Glass hopefully the last. But if I ever have to I know to use the mobile service! read more

So long story short, small ass rock caused a LONG crack on my windshield... Coming from Ewa side, this place was the next closest shop outside of Waipahu. Calling them to schedule an appointment was super easy, and they tend to have openings a few days after calling, or a week later. The girl who helped me over the phone and in person was awesome. I was told it might take about 1.5 hours to complete the replacement, and that's exactly how long it took. I'm glad the wait time was true and not longer than the time given. I paid a $50 deductible for my windshield replacement. So I recommend checking with your car insurance to see if any window cracks or damages are covered under your plan. However, if my insurance didn't pay a portion, the total would've cost me $215 for the window and $148 for labor. Yikes! Also the place is located right next to Marujyu Market and parking wasn't a problem for me. If you ever need help taking care of your window, I recommend coming here! Service was quick as expected, and workers were nice. Hoping I never have to experience a crack in my windshield again, but if I do, I know I'd come back here for service. Thanks again! read more

Had my passenger side window replaced here yesterday. Wow, fantastic job!!!!! Made a reservation, and they started on my car on time and didn't change the estimate on me. The lady at front desk did and exceptional job also. Answering phone and any questions I had quickly. They even vaccuumed up the broken glass.. Now I have a new window on an old car Plus there is and orginal ice cream shop and resturant close by.. Thanks Ace GLASS. .. easy 5 stars. read more

Some jerk bashed in the passenger window on my '97 ForeRunner. Called Ace on Friday, Shadell got right back to me; able to get my window in on Monday. Told me it may take about 1-1/2 hours; went over to Grace's to kill time; in 45 minutes it was done. AWESOME!!! I'd definitely refer everyone here... professional, courteous & fast... price wasn't bad I thought... what more can I ask for :) read more

I was beyond impressed with Ace Window Repair and would recommend this company above all others. I brought in my 2003 Toyota Matrix for a window replacement on the passenger side. the office manager was so professional and knowledgeable. She was friendly and very honest from beginning to end.The technicians really know their stuff and was equally as honest in the process. He would come and look for me to show me what was really going on with my window motor and made wonderful suggestions for repair moving forward. Who takes the time to do that now adays? They treat you like family there. Keep up the great work and looking forward yo doing business with you folks in the future. read more

Amazing service!! Went in to get an estimate for our car, the receptionist was really quick with the quote and giving us an appointment time and date. read more

Honestly, I didn't know places like this still exist. People who work hard, do it right, and make every effort to make it happen efficiently. So many places these days will give you excuses, these guys give you answers. Called them, same day they got the part, drove down, they made it happen and it's perfect. These guys work hard and earned every penny. read more

Went to replace my 2014 RAM windshield after something flew off a semitruck bounced on the freeway up into my windshield. They took me in right away and went to the ends of the Earth to find my specific windshield with a rain sensor, humidity sensor and all the other bells and whistles. It was expensive (Note to self, next vehicle, no unnecessary options on the windshield). Service was great, and they have several places nearby to eat at whole waiting. read more

This was the third job they did and I wish I could give them 6 stars!!!! FAST, CHEAP AND FRIENDLY!! Got other quotes because they were in our area and NO ONE came close to these guys AND their quality is superb!! Worth the miles we drove to get repaired here!! read more

Very impressed with the quality of service that I received here! Making an appointment was painless, the receptionist is super friendly and responsive. The gentleman who worked on my car was very helpful and thorough. When the situation became more than initially expected the team worked with me and didn't charge me excessively! Would highly recommend! read more

Great service and very fast! Thank you for the discount!!! Operator I spoke to I think she's from Ohio, very nice and helpful person! Yes

Amazing service!!! Not only did I get the best price on the island for my car window but they also installed it very fast. I had to order my window and it came within the 2-3 days they said it would. The staff here are amazing. My husband forgot his phone in the car when we went to drop his car off. We called ace auto right before they closed and they checked his car and found his phone. Since they were closing the guy offered to meet us at pearl ridge with the phone. We appreciate the guys honesty and kindness to meet us and give us my husband's phone. The lady in the front was really nice and eased the frustrations we were feeling after someone smashed our car window!! Thank you ace auto glass for the kind and professional service read more

Called up for a chip repair quote at 2pm and asked if they could do it today? Receptionist said yes!! Awesome I'll be there in 10 minutes. Repair took less than a hour, replaced my wiper blades, and I used the yelp check in to save me $10. Thanks Ace auto Glass!!! read more

Best place for windshield replacement. I got a quote emailed to me super quick, and they had the best price out of everyone I contacted. Making an appointment was a breeze and the receptionist was the best, over the phone and when I arrived at the office. Got my windshield replaced in under 2 hours. The waiting area is small, but there's a Starbucks within walking distance. Their site also has coupons/discounts available, was able to use one for my replacement. Would recommend Ace over any other auto glass shop. read more

Ace auto glass Pearl City is amazing!! I almost got into a major accident while changing lanes...a car came out of nowhere whizzing by and took my passenger side mirror off. Everywhere I called before ace did not have the mirror in stock, including the dealer who quoted that it would cost $360 and I'd have to wait a week or more for it to arrive. Thank God for Ace. Not only did they have the mirror and assembly in stock but they quoted me $137. The receptionist was incredibly helpful and made my bad day so much better. When I arrived, I was in and out in about 20 minutes. I highly recommend!!! read more

Super honest! Brought my car in when I heard a rock hit my windshield and noticed a large chip. They were able to see me the same day. The tech at Ace examined the chip and suspected it had already been filled in the past. Instead of charging me for something I didn't need, he offered to smooth out the surface for FREE! For great service, I highly recommend you bring your car here! read more

Friendly, helpful staff and great phone etiquette. The service been excellent and quick with good job done. Thanks

Called nearly every other top Glass company on the island for a replacement on my passenger window. Ace is the ONLY company that actually got back to me. Given ETA times for sourcing glass was accurate, and I was able to schedule an appointment for the following day that my glass arrived. Penciled in for the first possible appointment and was told it would take 1-2 hours (there were other people waiting when I got there). Made a walk to Teddy's for a bite, and 45 minutes after, I received a call that my car was done. Quick service, quick payment, and they cleaned up all the broken glass inside my car, with no noise coming from my door either. Definite fan of this company. read more

Such an awesome crew! The receptionist was extremely helpful, going beyond what I expected and more. She even put up with my insurance hassles, which she didn't have to. I am so grateful for Ace Auto glass. Went there to fix my sun roof, prices were reasonable as well. Walked me through the process and kept me updated the whole time. End results were great! read more