Back windshield suddenly gave out today, and he had responded really quickly and was able to come…read morereplace our backwindshield in a few hours!! He's very good with communication! 10/10, will definitely saving his contact information for future services!! Thank you so much!!

Replaced our windshield with no issues. Showed up on time and pricing was better than I expected…read more The tech showed rust points and provided tips on how to deter it from growing further. A good experience overall

I have used this company a lot in the past. Worked for a trucking company that kept kicking up…read morerocks send crackling drivers windshields. Different owner but still efficient and reliable. Work was good too.

My 4runners WindSheild was repaired fast and conveniently at our home. I did not have to leave to…read moreget it repaired. Extremely happy with the service and repair.

I loved how easy it is to schedule an appointment online and make a claim through my insurance. I…read moreneeded my windshield replaced and recalibration. I was able to get an estimation of the cost for everything the day I made the appointment. I'm so glad I was able to make a claim through my insurance which saved me a lot of money. The shop is located near the airport. The waiting room was clean and a decent size. Their is free wifi, water dispenser, and coffee machine. The woman's restroom was clean which is big plus for me. I got to my appointment an hour early but I was still able to check in. I received text updates while I waited which it took about 2 hours. My technician did a great job! Also, the receptionist Brandy gave awesome service. I highly recommend checking this place out!

Quality people doing quality work!…read more A weed wacker kicked up some rocks and nailed my windshield, so I drove up same day and walked in to see what they could do for me. Not only did they check out my windshield and let me know I could get the cracks filled instead of buying a new one, Ryan the best window tech on the island, stayed late for me to fix it! The employees up front are kind and very helpful with insurance too. Overall I could not recommend Safelite more! TIPS & TRICKS: * Definitely ask about your insurance coverage and if they take it.

This place is amazing! My windshield got struck by an object on H1, and immediately cracked the…read moreWindshield. The crack continued to grow as I drove to my office. Under 3 hours later, after contacting insurance and calling a friend for where to go, I took my car to Roy's. As promised my car was done before I was even done with work. Perfect! Clean work, fast and friendly service. Thank you Darryl!

Just yesterday, early Sunday morning, someone broke the front driver side window of my car... I…read morecalled Roy's Auto Glass this morning to get a quote to replace the window. They gave a good price; it was cheaper than the other place I got a quote from and I saved more than $50. Then I asked when the earliest I could have someone come and install the window for me. They had someone come in the afternoon the same day. They gave a time frame on when the guy was going to come and even called beforehand to let me know that he was on the way. The person that came was very friendly and got the job done quick--I think it was less than an hour. My window looks good and works great! It's very convenient that they can come to your location. It's an additional fee, but not that much and it's worth it. I would definitely go back to them.

Had a big Crack in windshield, what was initially an overnight drop off job, was finished within a…read morefew hours.

Amazing customer service, if you have to choose between them and Safelite, go Ace Auto Glass all…read morethe way! Go local or go home!

Almost 5 Stars I took my car to Sigs in Kaneohe to repair…read moredamage to the rear of my car while stupidly backing up into an elevated concrete level. The damage didn't look too bad and required the mid portion of the SUV tailgate below the window to be replaced. The estimate was a little over $2K as replacement parts are ridiculously priced by the dealer plus the added markup and labor costs from the repair shop. The following is a summary of my car repair episode at Sigs Collision Windward: Pros: - Promptly contacted by Sigs after filling in my accident report with the insurance company online. Like I mean really prompt... they called within 15 minutes to make arrangements for an estimate. - Unbeatable updates from Sigs with text messages and phone calls to keep you abreast of what's going on with the repair. - Repairs are done promptly, and they immediately address repair errors - Staff is friendly after they acknowledge your presence - Final repair seems to be done satisfactorily Cons: - I was not acknowledged for at least 5 minutes after entering their office on my first visit. I stood by the front desk and the staff walked by and or talked amongst themselves.... it was like I was invisible to them. This was so contrasting to the high level of Aloha that I received from them once I was acknowledged. Maybe a simple, "Hi, I'll be with you in a minute" would have been nice. - Sigs made a mistake installing the incorrect color replacement panel and didn't catch it until I brought it to their attention when I came to pick up my car. Lexus apparently sent them the incorrect white color. Recommend that Sigs check for accuracy upon receiving parts, and do a thorough quality control assessment prior to calling the customer to pick up their car. Sigs did take immediate action to remedy this shortcoming; the correct color panel was received and installed promptly on the following day. Overall Sigs Windward is a reputable repair shop and I will patronize them for future business.

I'm very, VERY disappointed and upset with the results of taking my car to this auto body shop…read more Initially I took my car there to fix the front and the side. I had gotten into a minor fender bender which damaged the front and then later backed along side a pole and damaged the side, all cosmetic stuff. One the incidents I reported to insurance, the other I didn't. Like I mentioned it was just cosmetic stuff that needed to be fixed yet when I got the estimate, they said way more stuff needed to be fixed than I thought but I just went along with it because I'd used them before and everything had gone ok. Also, it seemed very strange that they said it was you going to take over a week to fix when like I've said it was just cosmetic stuff because no lights ever went off in car indicating anything was wrong, but I just went along with everything because I assumed they were being honest and I don't know a whole lot about cars myself. So I got a rental and they fixed my car. When it was ready they called and said I could pick it up which I believe was on a Friday but then they called back and said they needed to fix something else and it wasn't ready yet. So Monday came along and they called and said my car was ready however I had to work the next two days and wasn't able to pick it up until Wednesday. You'd think that they would just say ok, see you Wednesday since really they're the ones that delayed me picking up the car in the first place but instead they insisted and told me I HAD TO pick up the car Monday. I told them that there was no way I could do that and again they insisted that I had to so I had to have my boyfriend go and pick up the car and I had to wait till Wednesday to drop off the rental which they assured me they would pay for the extra days. However when I went and dropped off the rental, Enterprise had received no call from them stating that they were going to pay for the extra days, so I explained to them the whole situation and they felt bad and so they comped me the two days. Not only that the day after my boyfriend Picked up the car from the shop I was walking around the passenger side by the mirror which they were supposed to have fixed and noticed a giant crack and scratch still on the back of the mirror. I called them actually I even went down there and showed them and they said oh we only fixed part of it if you want the scratch and crack fixed you're gonna have to pay for it. I think that's absolutely ridiculous. If you tell somebody you're gonna fix something you fix the entire thing not part of it and I don't see why I should have to pay for it. I think that's terrible customer service. I think they overcharged me and I think they fix things that did not need to be fixed just so they could charge me more. When my boyfriend went to pick up the car they told him only the bunper and mirror had been fixed but then when we looked at the bill every sensor in front of the car had been changed out. I believe if it's not fraud they're at least changing out their old inventory so they can get new stuff. I would not recommend this place at all and if I ever need my car fixed again, I will never ever go there. Also, at one point when I was trying to get a hold of them, their phone wasn't working And kept looping me back to the same message so I literally had to go down there in person just to ask Them something. So ridiculous and unprofessional. Oh and lastly they didn't put one of the emblems from the car back on. Baaaaaad service!!!!! DO NOT USE GERBER COLLISION IN KAKAAKO!!!!!!

I was very impressed with the quality of service I received. David came out to measure & emailed me…read morethe proposal that evening. Keith followed up with scheduling & confirming the appointment. And on day of installation David & Brendan were very professional & so speedy! We love our new tinting! I gave my girlfriend Davids name to have her call to get her living room tinting. MAHALO!!!

I love the sun and living in Hawaii, there is no shortage of sunny weather. However, as much as I…read morelove the sun, I know the dangers of the sun's powerful rays and how important it's to use proper protection, especially in Hawaii where the sun is a lot stronger due to our proximity to the equator. The sun can ravage your skin, damage your vision and degrade your personal belongings. Sometimes it's uncomfortable to enjoy my window view because the sun is bright and unbelievably hot. The heat can get so unbearable; I want to enjoy the sun, not baked in it. With this in mind, I contacted Pacific Rim Glass Tinting to inquire about tinting my windows. Since I have 1 very large window, I want it done the right way. After contacting PRGT, they provided me several options, different price points and made suggestions based on my unique situation. I made an appointment, they arrived on time and proceeded to clean my window spotless and tinted the window. The job was done in half an hour. I was WOWed! My windows looked awesome, feels COOL and I can enjoy my view in comfort without worrying about the UV rays. What a total turn around on the feel of my living room. In addition, I no longer have to worry about squinting my eyes (and I hear squinting can cause one to get more wrinkles lol). In short, I'd recommend PRGT to anyone interested in getting their windows tinted to block heat radiation. They were courteous, expedient and professional. I should had my windows tinted sooner!

Good prices, good customer service. If you're not careful you might miss it. Turn in the driveway…read moreright next to Megumi's. Koa explained the different tints and gave suggestions based on our needs. We waited 2.5 hours for my entire Corolla hatchback to be tinted. They busy so make an appointment. My car looks awesome with the new tint.

This is the second tailgate lettering "Tint by Koa," has performed. Stopped by to schedule…read moreappointment; Next day & time were given; Provided tailgate lettering purchased on line and work was done in under "30," minutes! Work was very great as well as staff very professional & caring of workmanship. "5," star rating for reason of return support for a locally owned small business.