We've used Quick Water Heater & Filtration Company twice now and have been very happy both times…read more Our first install was back in 2019 with Gregg and Jacob, and everything went smoothly. This time around, our Rheem water heater failed before reaching even 7 years, despite having a 12‑year warranty. Even though Quick is closed on weekends, Brandon texted me and set us up first thing Monday morning. Ben (sales) was extremely helpful, walked me through all the options, and made a genuine effort to get Rheem to honor the warranty. Unfortunately, Rheem couldn't provide a replacement and instead offered fair market compensation (still TBD). Not thrilled with Rheem, but Ben handled the situation professionally and kept me informed throughout. We ultimately went with a Bradford White, and Sammy installed it the same day. His work was excellent--professional, efficient, and spotless cleanup. The Bradford White + installation was very reasonable and very surprisingly comparable to my prior installation. Very impressed with Quick's responsiveness, professionalism, and ability to turn everything around in a single day. Highly recommend them.

Really dislike giving low star reviews. This is an established company. We enjoyed working with…read morethem in the past. Higher in pricing, but we used to praise their customer service. We are loyal to our vendors/contractors as great workmanship is not always easy to come by. In the past Jacob, Erik, and others on the team were always professional, prompt, down to earth-- and all experts. They installed our 3 water heaters from them and a whole house filtration system. We have recommended them to our neighbors as well. Had the most uncomfortable conversation with owner Brandon who we've never interacted with in the past. Shockingly rude. I even said, "sounds like I caught you at a bad time" - yikes. A top contender for most negative and weird vibes from a sales/client interaction. This call happened after a slightly frustrating visit with Ben who admitted he only has 1 year of experience and was trying to keep up as best as he could. He was actively trying to learn on the spot. He was honest which I commend. Ben left saying he needs an actual technician present along with the owner's help to develop a more solid option and plan to move forward. Not a problem at all. It must be frustrating being an expert in your field having to speak about the same products and concepts with home owners who are relearning different/new systems on the fly. But if customer service is not your forte, stick to delegating and take hospitality courses so your loyal customers don't feel like they have to be apologetic for having questions on a $11k quote. Sadly, a "could have been better" 2/5 star experience, wish we could stick with them. Pro tip, maybe ask to exclusively interface with the seasoned members of their crew with 5+ years of experience so you avoid any negativity and can actually get the work you need done.

My husband was out of town for training and my daughter notices water flowing from the garage…read more Samuel was able to come out come out to the house within an hour of my call and replace our old water heater. He arrived with two options since they could not determine the size of the old one from the photo. They made payment easy since neither myself or my husband were not on site. Samuel was extremely help full and conciderate.

We had a leak from our old water heater that our downstairs neighbor alerted us to a couple of days…read moreago. After we shut off the water, I got to looking for a company that could come out ASAP and resolve the issue. I called WHO around 5 a.m. and they had an overnight messaging service person who took all my info and let me know that I would get a call after 7 a.m. Around 7 a.m. I got a call and was able to set up a same day appointment. The folks on the phone were nice enough and professional. I was thrilled that someone would be coming out soon. We were alerted via text when our technician, Francisco, was on his way and he called to let us know when he would be arriving. Around 10 a.m. he was onsite and ready to assess the issue and give us a quote. They say free estimate, but I`m sure they still charge a service fee if you don`t end up agreeing to the quote. We agreed to the quote even though we didn`t want to( I mean..who WANTS to pay for a new water heater? haha). Anyway, Francisco explained all the parts and labor involved and was very informative about what each component was for and why, which we appreciated. Estimate signed and away we go. Francisco worked quickly and efficiently. By 2 p.m. we had a new water heater and the tech was cleaning up and ready to go. The job was quicker than we thought, which was great, and even though he said to give the water about an hour to heat, we tested it before and we got nice, hot water quickly. The new unit looks so fresh and new and everything went well. We were given a 2 year labor warranty, so that is a nice assurance. All in all, a great experience. I do want to go over pricing because while every scenario is different, I like to be transparent. A lot of people will say, "This is what I was quoted for XYZ" or "I ended up paying such and such amount less than other companies". We had an old unit(about 25 years old), we live in an upstairs condo unit and our water heater is on the balcony in a closer(location of the unit is all considered when quoting). We needed a new water heater(40 gallons), obviously, some new piping(portions, not full), a drip pan, some other bits and bobs(that weren't that expensive) and you are paying for the labor and expertise of the tech). We ended up with a $3000 bill for this service. AGAIN, every situation is different, but I do like to give the Yelp community a run down of my situation and pricing so that they can make informed decisions. As mentioned above, a great experience and we are back up and running with our hot water. I will update if anything significant happens.

Absolutely outstanding experience working with Exodus - HIGHLY recommend!…read more There was an unexpected availability issue with the commercial water heater that we had ordered...on the day of the install. Exodus did the right thing and offered me a slightly better and more costly unit for the originally agreed upon price. Great to work with a company with such high integrity. Gilbert and Juan were great and explained everything as they proceeded, cleaned up after themselves and overall did a great job. Exodus is my new forever, go-to, plumber!

My property manager called out Exodus to diagnose and repair a running toilet. Exodus suggested a…read morefull toilet replacement which is ridiculous. The justification was "toilet parts are old" even though the toilet itself is in great condition. After pushing back they proposed a second option for nearly $500 - this is to spend 30 minutes replacing the valve and flapper with a parts cost of $25 max from Home Depot. The work ended up being completed by a handyman for much less. Needless to say Exodus is never welcome on one of my properties again. The attempt to gouge by including extra scope is plain dishonesty and borderline fraud. I would exercise caution.

Danny was extremely professional and flexible in repairing the valves for my washing machine. He…read morewas easy to communicate with and provided explanations at every step.

I can't say enough good things regarding Daniel and his business…read more I recently had him replace a tank water I had that was leaking with a tankless water heater. I have a busy work schedule so he was able to accommodate my schedule and work with me. He was very professional and didn't try to oversell anything. He installs many brands but suggested a Navien model that has great reviews and reliability. He went out of his way to come and install my unit on a weekend when I could actually be home. The job went exactly as advertised and he was meticulous. He even pointed out an issue on my roof that should be addressed that I didn't even know about. In terms of pricing I thought he was very fair and competitive with other businesses. He was flexible with payment methods as well which I thought was great. I can't recommend Daniel and ProMax enough for your water heater installation.

This is our second time using EZ Breezy and we are so glad we hired them again. Our experience was…read moreexcellent from start to finish. The installation team was professional, efficient, respectful of our home, and did a great job with the replacement of our AC system. Everything was completed on time, they cleaned up after themselves, and our new unit has been working perfectly. A special thank you to Ed, who went above and beyond to help us through the process. He took the time to understand our situation and worked incredibly hard to find a solution that made replacing our system possible for our family. We truly appreciated his honesty, kindness, and willingness to advocate for us. While I know our circumstances were unique, the level of care and customer service he provided made a stressful situation so much easier. It's rare to find a company that combines quality workmanship with genuine compassion for its customers. We highly recommend them and are so grateful for everyone who helped us get our home comfortable again.

I highly recommend EZ Breezy…read more We had a maintenance service call for a dual split heat pump system. Serge was on time. He's very knowledgeable. He let me watch over his shoulder as he was doing the service. He explained the pressure readings on his test gear. I'm an engineer so I know that he was being honest. He checked the inside units and explained everything about the operation.

We worked with Plumbing Tree on numerous occasions, from medium-sized to much bigger and complex…read moreprojects. Their approach was methodical, detail-oriented, and they worked with us as a team to come with a game plan and optimize so we picked just what we needed. They are a deeply knowledgeable, well-equipped, and reliable team of professionals. Plumbing Tree doesn't just fix plumbing problems, they work with you to develop smart and lasting solutions. If you care a lot about your plumbing system and need to work with smart and capable plumbing experts, I can't think of a better team.

I have been using Plumbing Tree in San Diego for 6 years. It is a highly professional company…read more Today, I have another wonderful experience. Steven C. has been courteous, very efficient, and meticulous. He replaced a valve and provided a very thorough inspection of all the faucets, valves, and pipes throughout. It has been a pleasure see him work. Thank you.

Just like many other solar system owners in SoCal, we were notified that the solar company that…read moresold us our system filed Chapter 11 bankruptcy--leaving us with a completely useless warranty and no support. Insert heroes at West Coast to save the day! We were unsure if the solar panels on our home were functioning properly, so my husband and I reached out to West Coast to have our solar panel production evaluated. The entire process from start to finish is what I call "white glove" service. They made everything so easy from scheduling, offering e-docs, ease of payments, etc. Jesse was our representative and was so professional and provided on the spot reporting + e-documents for our records and reassured us our system was working perfectly! Finally, a win!!! No up-sale, no nonsense, no shady business. Clear cut and super amazing service. I can't express my enough of my gratitude for an honest and wonderful experience through and through. A complete and pure gleaming 5 Gold Star recommendation for West Coast and their entire process, team, ethics, and effort!

Such a positive experience! We were a new customer and was able to schedule an appointment within a…read morefew days for an HVAC maintenance. Very fairly priced with good communication. Juan was amazing! He came by even after hours and did such a thorough job. Answered all our questions and provided great tips for ongoing care and maintenance. Highly recommend asking for Juan!

Marshall was the very best. Honest and helpful to a fault and incredibly competent and…read moreknowledgeable. He was also very klnd. And lots of fun to talk to! So sorry to hear of his passing. He will be missed a lot!

We just heard Marshall has passed. We are so heartbroken. He was the most honest person and we…read morealways felt we were being treated fairly by him. He replaced our water heater earlier this year. Our condolences to Carolyn and his family. Clairemont has lost a true gem!!!