I have worked with TPS for So Many Years, and continue to do so due to their outstanding customer service, their knowledgeable plumbers, and the competitive pricing they offer. I feel confident referring them to clients, friends and family! Just signed them up to be a preferred vendor at the management company I work with, and they have quickly become our preferred plumber internally. I had previously worked with Katrina, who was wonderful, and now have communicated consistently with Paul. So glad they have a great team, and am grateful to continue to work with them! read more

great service. owner was super helpful and knowledgeable. would recommend this company to everyone who has plumbing issues

My husband called Larry at around 5:00 PM explaining that truck had run over our water meter box and we were without water. We told him we didn't need someone right that second, as we were probably fine overnight. Larry sent two men to our house the next morning, within a one hour window. The gentlemen were very nice and wore their masks while interacting with me. They finished the work in 1-1.5 hours and said they would send a bill in the mail. Received it 2 days later for a very reasonable price. Highly recommend this company! read more

Outstanding service by their staff [notably Julio]... very efficient and respectful. Vast knowledge of all plumbing areas. Ensured all my plumbing areas were in full operational capacity before leaving the work area ....Outstanding plumber! read more

Update: ok was able to reach someone who gave me a nice update to what was happening with our water. It had been turned off to fix a pipe. Now we're waiting for stuff to set before water is turned on again. *crosses fingers* please stuff set quickly. read more

This company came to my next door neighbors to unclog there upstairs bathroom ended up braking my pipe in my condo. Has not taken ownership of the damages. Because of there error i lost all my property (furnisher, pictures, electronics) in my home because of asbestos that damaged everything. With my insurance i got not even half of my property paid. Stay away from this company they are not responsible and do not care to make things right. They do not deserve any stars... But to post i have to give one. I want to be able to give a negative 0 stars.... Beware!!!!!! read more

If the option to give 0 stars existed, I would. This morning this plumbing service shut off water to my entire apartment complex while I was in the shower preparing for work. I rushed outside and was told, ,"Deal With it." and then a smirk. When asking how long it would be, I was brushed off and ignored. When I told them I would be filing a complaint, the plumber chuckled and said, "and who is going to care!" Just thought people should know who they are deling with here, I would NOT recommend ANYONE use this service, HORRIBLE BUSINESS dealings. Maybe if Larry Cunningham, owner and operator, spent more time training and working with these guys the company would not be falling down around his ears. read more

I've had them out to my house four more times since the first review. Every time they are there (on time or early), get the job done, clean up their work site and are as PLEASANT as the day is long. The office staff is helpful, courteous and so patient in dealing with me. Btw, they are also super flexible on scheduling work calls. LUV THIS BUSINESS!!!! read more

This company does not deserve a star at all. I was totally ripped off and still need a plumber. We purchased a previously bank-owned home that had been neglected for about a year. We had a few stopped drains & issues that were obvious but I wanted a pro to go thru & make sure all was in working order. Paul came rec by another contractor so I thought I was ok in calling. Over the phone he gave me a trip charge of $89 & said it would go towards any repairs or service. Thinking that was fair we set up an appt. He arrived with another worker & I walked him to the areas I knew needed some looking at but also asked him to do a walk thru to check the place out since I had been called away for about 20 minutes to sign some documents. When I returned, they were in their truck & he handed me an invoice for $169. I assumed (wrongly) that he had done what we discussed & at least the specific areas had been repaired. He showed me a blue glove with a wad of hair in it that he had pulled from one drain in master bath. "That's it?" I asked. I mentioned to him $169 was quite a bit for hair in a drain but was glad there wasn't anything seriously wrong with our plumbing. I wrote him the check & they drove off. What I found immediately, was that, yes, the master drain did flow but NONE of the other items including a toilet that constantly runs, & a sink in kids bath that still doesn't drain were not fixed at all. In addition, the kitchen sink fixture leaks (also possible issues under the sink in cabinet below), & two of the showers do not have hot water. I called immediately to inquire about what he actually did. He said I was paying for the other guy to be there too & that he couldn't have changed the ring in the master toilet by himself. That is incorrect because my husband (not a plumber) had to do the same thing to fix the kid's toilet (Paul was supposed to fix) all by himself. The price was misrepresented, the service was incomplete, and I would NEVER recommend this company to anyone. I have called them multiple times to "make it right" by either refunding the amount over the initial quoted $89 (reasonable trip charge) OR to come back out to the house to take care of our plumbing issues. They do not return any phone calls, Paul told me he doesn't have time to deal with it. He said he spoke with the owner, Larry & they agreed all was fair. Larry is never available. I have no idea whether he has gotten my messages or not. I don't trust Paul and have no confidence in this company. They lack professionalism & integrity. I will be reporting them to the licensing board and will go public with my complaint in any and all appropriate venues. This has been going on since 4/2/12. Today I called again & spoke with Paul. I made the same offer to work things out amicably. He again said he did not have time to deal with it & hung up on me. read more

The Plumbing store has been our go to people for over 25 years. They are responsive and quick to help. They have repaired by rental house plumbing problems and our personal residence. Larry, the owner is a local guy who helps his neighbors and gives back to the community. read more

I too say that if I could rate this place with a zero I would. We waited for this company to come out on Friday 6/19 to look at our plumbing they were an hour and a half late looked at the tub said he would be back on Monday at 1pm. Monday arrived and 1pm passed and it is now after 4pm this company is a no show. Called and cancelled service and am going with another company that is rated with over four stars not two and a half. read more

We had Plumbing Store Service out cause our "Hot Water Heater" started to leak. We explained we had a elderly person in the house and something we could not wait on days to get fixed. They listen to our concerns and sent a service person out right away. Our "Hot Water Heater" was replaced that same day. The service guy was so polite and took care of the boxes and cleaned up like they were never there. I just want to say you don't get that kind of service all the time and I would call for their service again. Very Happy in El Cajon. read more

We have a water leak coming up out of the concrete foundation and saturating the living room carpet. A call on Monday early in the morning resulting in a call in the afternoon promising to come "mañana". When tomorrow came, a plumber visited, confirmed the problem, and promised to be back to begin repairs in the morning. In the morning at 8:00 AM we get a call informing us that they have too much work and will come tomorrow. We are still waiting, and all the while, water is coming into the living room. The size and scope of the leak is increasing rapidly. This is NOT a concern I want anywhere near a plumbing emergency. read more

While I will say they were responsive and fixed the problem quickly, the condition in which they left my home was deplorable. My bathroom sink and counters were filthy, my porcelain tile in the bathroom a mess, and globs of goopy gunk were left in my shower where they had placed my toilet. They left personal clothing items and miscellaneous toilet parts on my bathroom counter. And the baseboard they ripped off my bathroom walls was only set back in place, not secured. What a mess! And the really sad thing is that the property management firm that manages my condo complex contracts with these guys...I wonder how many other job sites are left this way. As a project manager, if any of my contractors EVER left a job site this way, I'd be reading them the riot act and would steer clear of them when awarding future jobs. Totally unprofessional, and totally unacceptable. I won't be calling these guys again. I only wish I could upload photos so everyone could witness the evidence. read more