1. Ace Dental Care

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    Chico, CA

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    Ace Dental Care

    3.0 (4 reviews)
    Open 8:00 am - 5:00 pm

    Services - Ace Dental Care

    Cavity treatment

    Crown cleaning

    Dental exams

    Ace Dental Care Photos

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    2 years ago

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    9 days ago

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    Ask the Community - Ace Dental Care

    David C. Brown, DDS

    David C. Brown, DDS

    4.5(21 reviews)
    0.7 mi

    The only thing I miss about Chico is Dr. Brown. Love the staff, love the prices, and Dr. Brown is…read moresuper cool - and does a great job!

    I'm really bummed I have to leave this terrible review but this was just an awful experience I had…read morewith this business. I had their in-house insurance and they canceled it without any notification. I went in for my cleaning appointment that I had pre-booked six months in advance. They did extra services but didn't discuss any estimate or pricing with me and they certainly didn't let me know that I was now a cash paying patient upon walking in. I asked about my permanent retainer I have behind my teeth slightly poking and the dentist came in and fix it within five minutes. He didn't discuss pricing or even what he was doing. Just did it and left. Later on I found out that was $80 extra dollars for that. I would have declined as it wasn't super pressing but I wasn't given the option to even discuss it before he just did it and left. Not to mention the hygienist was incredibly unpleasant and rough the whole time. I had cuts all in my mouth for a few days after my appointment. There was a lady that was working there before who was absolutely amazing and I was bummed she wasn't there when I came in. When I walked out the lady at the front desk said "You're all set!" And I left assuming it was covered under my insurance as it had been every other appointment I have had here. Then I ended up getting a bill in the mail for $540. I called to ask why and she said they had canceled the insurance. I told her I never receive notification of that and I would not have agreed to the services if I knew the bell was going to be as such. The lady just said "It your responsibility to know whether you are insured or not." I said "OK I guess it's a little bit on me that I didn't notice you just stopped billing me without actually notifying me, but I didn't ask for all of these other services that were attached to this bill...." She absolutely did not care. It took a huge runaround just to get them to knock it down to $345. The service I pre-booked for which was a cleaning, the oral evaluation and the repair of my retainer came to $266 from the itemized bill they sent me(after I had to request it) which I told them I was willing to pay. They would not accept that and threaten to send me to collections on Nov 1st, so I had to pay $345 today. It was absolutely horrible dealing with these people and the front desk lady was incredibly rude. This dentist has no clue about the California law that he must provide a good faith estimate to cash paying patients. I felt really taken advantage of and this is just a horrible practice on their end. It's really unethical to do whatever you want to a patient and then bill them for it later for whatever you want. It's common decency to have a discussion with your patients if something will be an additional charge. I definitely do not recommend this business to anyone. Absolutely horrible business practice.

    Photos
    David C. Brown, DDS
    David C. Brown, DDS
    David C. Brown, DDS

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    Kremer Dental Care - Philadelphia Square

    Kremer Dental Care - Philadelphia Square

    3.0(26 reviews)
    2.3 mi
    Certified professionals
    26 years in business

    Kremer Dental is easily one of the friendliest clinics in town. The staff is welcoming, organized,…read moreand always on top of things. I especially appreciate Dr. Sal for fitting me in on such short notice. My front tooth (#9 crown)--originally done elsewhere about ten years ago--had started to loosen and eventually came off. Dr. Sal was kind, thorough, and took the time to explain all my options without any pressure. He genuinely focused on what would be best for both my dental health and my budget, which is something you don't always find. His honesty made it easy to trust his recommendations. They were able to fix my crown the very same day, and the whole experience was smooth and accommodating. I highly recommend Kremer Dental, and if you can, choose Dr. Sal--you won't regret it!

    Unless you have a severe deformity in your jaw or your mouth I would not recommend this office. I…read moresaw Dr. Azari briefly to get a referral for the oral surgeon. I paid $174 (out of pocket patient) for the referral & one tooth x-ray for the oral surgeon. I had recently moved to Paradise from Los Angeles and I did not have a dentist. I had searched and this dentist sounded like a very upscale dentist office which felt safe for future appointments, but after arrival and seeing the front office & treatment rooms that looked like something you'd see when going to Disneyland, I was concerned about what their pricing structure might look like for me, LOL, (expensive decorating not seen in the photos). At my appt., Dr. Azari made a "quick" comment, as she fled the room that the tooth next to the bad one had possible decay down by the root and she was gone like that!! I wanted to ask if the oral surgeon would have to remove that tooth along with the bad one...that wasn't going to happen as she was gone. Two weeks later my oral surgeon's office called me & said Kremer Dentistry would have to cut the bridge before he could pull the tooth. Dr. Azari had given me the wrong info told me the oral surgeon would handle the cutting of the bridge. Apparently it's common knowledge oral surgeons don't have dental equipment for that procedure so I had to call back. I have called a couple times and tried to get some answers from the dentist Dr Azari to find out what's going to happen to me when she saws the bridge.... Questions: will my tooth be exposed, will I be in pain, do I rush over to the oral surgeon, etc etc. To this day I can't get any answers unless I pay $349 for an appt. and then talk to the dentist. It's become apparently obvious to me that it's all about money and not about the care.. I do not recommend Kremer Dentistry.

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    Kremer Dental Care - Philadelphia Square
    Kremer Dental Care - Philadelphia Square
    Kremer Dental Care - Philadelphia Square

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    Ace Dental Care - generaldentistry - Updated September 2026

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