WAY better than the Sandy location. Worker that helped me…read morewas very kind. I will drive the extra distance just for this location :)

The product value is insanely high! Why pay so much for a tool truck? Warranty is perfect at HFT!read more

The only reason I use this location is they carry good bird seed. I wouldn't use this Ace Hardware…read morelocation otherwise. Every time I go to the front to pay for my seed I feel like I'm interrupting one of the gals conversation or something. I feel like I'm an unwanted guest. I hope to find another store that carries what I need. #nomogo...

John and the crew at Ace are simply the best! I love that they are super close to my house (less…read morethan a 5min drive from the house) and when walking in they are always warm and welcoming. What I really love about Ace is that it's not corporate HD or Lowe's where there are mass amount of people and isles that are packed with off shelf displays that are hard to maneuver around. AND Ace has really just about everything needed for household repairs or the top quality brands in power tools. They don't stock a lot of lumber products (if any??) and their sprinkler supplies are lacking a bit, BUT that has improved. Also, if you're into smoking meats, they have an incredible section of sauces, pellets, smoker hardware, and apparel. Love going to Ace! The staff is awesome, store is clean and they have what I'm looking for. GO to Ace - the helpful place!

Great selection of products that I was looking for and couldn't find anywhere else. Polite sales…read moreassociate and good prices

Love this place, the selection and customer service are exemplary. I'll always choose a 30 minute…read moredrive to Marshalls to find what I need over going to the closer places.

As a constant project manager I am obsessed with floor and decor and the quality of product that…read morethey provide. They are always willing to help you load your products and assist in acquiring trim to match. This is my go to place for flooring and tile.

Wallace OMG! I gave came to him with so changes numerous times! He has been the BEST support in my…read moreremodel, I furnished my home with all my tile needs from Flioor and Decor with his help!! Thank you Wallace, you were always there for me.

So for several months I have been looking for a very old, now specific, cabinet hinge. I called up…read morethis company and they said that they have some hinges and come on down. 80 blocks away I found the part that I needed. Awesome.

cody was recommended to me for a rebar tool i was not satisfied with the machine he told me i had…read more30day satisfaction guarantee i came back the fourth day after i bought to return and was told i was going to be charged a 20%restock fee and was also told by cody he never wanted to see me again because i asked why i wasnt told this upon buying the machine nor did cody mention this to me when i spoke with him. Though i will mention that the person helping me through his name is owen was alot of help through my frustration. By no means was i rude to owen or cody for him to act the way he did and i dont know if this is how he gets customers happy or even to come back guess you should think twice to ask all the details of a 30day satisfaction guarantee

I guess this is how you lose a customer over a $5 birthday coupon. Every year I make a point to…read morecome into Ace for my birthday and do some shopping. Today I had over $100 in items and went to check out, only to be told the owner no longer accepts any Ace coupons. In fact, I left everything and went next door to Home Depot and bought the same items for less. The employee was nice, but that decision is disappointing. I have a lot of sprinkler work coming up this season, and I will be taking that business somewhere else. It's not about the $5, it's about the experience and honoring something small that kept me coming back each year. Boo!

Jessie in the sprinkler department was extremely helpful to me and my daughter with multiple issues…read moreand made us feel confident in our sprinkler repair and upsold us for preventative measures. Why does he not have an Instagram helping people with their issues! He had answers to all our questions. And his energy and enthusiasm was infectious to all those in line. He inspired a community discussion and allowed others to have a say. He was so genuine that an elderly man brought him treats (from his wife) for being so helpful. Every business needs a Jessie Ship!

Pretty much saved my life today!…read more I had a weird situation where my gas cap fell apart essentially and part of it was stuck in the cap so I couldn't get it out. No one had a wrench or tool so I walked from smiths gas over to ace and they were rad and the store has a unique vibe. also--- they do a ton of sharpening for all kinds of blades, knives, etc!!

I've been coming to this Ace Hardware since early 2025 when my daughter bought a house nearby. I've…read moremade numerous purchases as I work through a very long punch list. In the past months, I've noticed a significant drop in customer service. The staff are unhelpful, don't seem to know much and are sometimes downright rude. I sent my son in there yesterday to buy a couple of things and they were rude to him and not helpful at all. He said he felt like they were irritated with his questions. I had to swap out some pipe dope that my son bought yesterday that had clearly been used and then returned. I went in to swap it for a new can and the guy was clearly irritated that I was bothering him. Barely said a word to me. I should have got his name, but I'm pretty sure he is either the manager or the owner. He's in his 50s or early 60s, was wearing a green America 250 cap and a black Ace Hardware t-shirt. Has a real attitude. If I had the time, I would have given him some pointers on customer service. If he's the owner, this store has a real problem. Edit - his name is Jason. Pretty sure he is the manager. I had to go in again to get a refund and Mr. Sunshine was there. Same demeanor. I gave him some direct feedback on his attitude. I think I'm going to drive a few miles and use a different store from now on. I don't need the attitude. The prices in here are higher, but I was willing to pay for the convenience. Not anymore. Word gets around about this kind of behavior. This store won't do well if they keep this up.

Absolutely wonderful kitchen and housewares store! The selection is huge, well-organized, and…read moreeveryone who works here is knowledgeable and helpful. The prices are reasonable and competitive with online shopping, but it's so much more fun to shop in person and spend time perusing all of their quality items. Dishes, small appliances, fresh coffee and supplies, books, all kinds of kitchen tools, and more are always in stock. They have several sale and clearance sections throughout the store, too. Don't miss this Utah gem in Sugarhouse.

Amazing selection of products across a variety of price points. Great gifts for anyone. The staff…read moreis amazingly helpful. Cindy was especially helpful when we were in shopping for Christmas. Knowledgeable, patient, engaging, and thoughtful. We were able to find something for everyone left on our list. We really appreciated her help!