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    Ace Hotel

    3.7 (411 reviews)
    Updated over 3 months ago

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    Room number
    Viridiana S.

    I stayed at the Clyde by Kasa(Ace) Hotel a few weeks ago for the first time. I have already booked two different stays for the upcoming year. I loved this hotel so much, the whole vibe was perfection, the room was clean, bed was comfortable, i seriously could live there. It was quiet and inviting. Friendly stuff. I had the best weekend. I can't wait to stay there again in a couple months.

    Corner room
    Marissa D.

    I stayed for 5 nights at the Ace. Loved the location, friendly staff, comfortable room with a great view. I was in a corner room and it really amplified the experience by being able to see the street. A little noisy outside during construction, but it didn't bother me. I'd recommend putting a light in the amenities closet for an even better experience, but the rest was top notch. Also, the guy who runs IT for the hotel is awesome. Very responsive and on top of things. Appreciated all of his help.

    Inside the photo booth
    Mia R.

    Did I come to the Ace Hotel just for the photo booth? I sure did. Photo Booths are one of my love languages (yes, I know that doesn't make much sense, but can we make an exception?) I didn't stay the night but based off of the lobby alone, I just might have to take a trip back to Portland for it. This hotel is a dream come true to me. From the color palette, friendly lobby staff, vintage-esque photo booth, and a coffee shop attached- what more could I ask for? The photobooth gives that vintage feel and is a main attraction to tourists like me. Even with the vintage look, they do accept credit cards. It is a cramped space that barely fits two people but comes out with the cutest, close-up photos. It takes a moment to come out but waiting on the lobby couches and chairs can bring serotonin as it has the family style setting surrounding a large coffee table. After getting our photo strips and chilling in the lobby, we walked on over to the Stumptown Coffee shop attached. A great quick lil stop in the Ace Hotel while shopping around the area!

    Sun G.

    Lingering pee smell in unit. Ace charged additional 25$/person/night for service, yet we had zero service. No towels changed, no bed made. Portland, due to legalization of hard drugs, economics, have become a zombie city of growing homelessness. I would stay away. Not worth it.

    Mary O.

    This is the second Ace Hotel I've stayed at. There are some pluses and minuses to this hotel. Great location- near public transportation and good food. Stumptown Coffee Roasters is connected. Powell's Books is down the street. So many good places to eat at nearby, but I didn't realize it until after I checked out. Email confirmations somehow get lost, but my interactions via phone and in person with the staff were great. I loved the free breakfast, which consisted of pastries from St. Honore Bakery, fresh fruit, OJ, tea and coffee. Water was also available in the lobby. The lobby has a photobooth that everyone takes a picture in. They lock the lobby door at 8pm, but you can ring the doorbell to be let in. The small room is a decent size, but I didn't like it. The bath is spacious but it's a step high. There's a freestanding tub enclosed with a shower curtain. The bath products are Rudy's Barbershop, which I love. The sink is outside and too low. The vanity mirror is too high. The iron is a fabric steamer, which I like. The bed is comfortable. You can hear your neighbors, but it's not too loud. Access to the room is a real key, which I was shocked about since most places use cards. It's pet friendly, which is awesome but a cat ran out of the room next to me and scared me. Overall, it's a unique place to stay at. I am on the fence on whether I would stay there again b/c I didn't love the room but I'm also the person who stays at the New York location in a bunk bed b/c it's the cheapest despite getting whacked in the head by the top bunk, so I might return one day.

    Outside
    Anthony C.

    Super cool place - epic level of Portland vibe and style - it's the difference of Portland vs other places like LA but in a hotel. Record players and records in your room, it's right next to the infamous stumptown coffee and connected in the lobby. You get real keys and stylish robes and it feels like an apartment you wished for upon a star as a 21 year old. You've seen it in the Show Portlandia as "The Deuce" Why not 5 stars? Some of the customer service stuff matters. Not having an elevator that takes 12mins to show up would go a long way. Having hosts that are as warm and responsive as your favourite waiter would help. Parking would help. Will definitely go again but will save 5 stars for a more top notch experience on top of the cool spaces and room

    Shannon E.

    Funky steampunk hotel with a yummy cafe attached. I had a bad stay but am giving an ok review because it was a great location with nice staff. The negatives were: I stayed on the 2nd floor and could hear the loud thumping of the lobby music all night long and the staff wouldn't turn it off. There's no parking but there's a paid lot across the street. Also, I slept on a bad mattress and the toilet paper roll hit my shoulder as I was sitting down.

    Queen bed with Ace Hotel Branded wool blanket
    May C.

    This review is for "Basic Shared Single" Room: -Queen Bed -Shared bath down hallway -in room sink For non-Diva women like myself who spends bulk of time exploring PdX, not having an en-suite is really not a big deal, plus it's a great way to save $100 to splurge on made-in-Portland souvenirs or pig out at Matt's BBQ. Read quite a few reviews complaining about noise from (1) squeaky wood floor (2) others from the bar late at night. Squeaky wood floor and sound transmission between room is an inherent building characteristics so the hotel provides earplugs. Most of the noise comes from guests walking up and down the main stairs, so ask for a room further down the hallway and one can eliminate 50% of the offending noise. It didn't bother me. The earplugs will also take care of friendly folks coming back from bar night. Both of the rooms were well appointed with typical Ace Hotel amenities and mini bar. There is a kettle and the tea bags are complimentary (coffee is $3.5 / pack).......you are better off to get a fresh cup down at Stumptown. The room felt spacious and well lit. The mattress is NOT on the floor per other guests complaints, but one of the room's mattress does feel too aged/soft and need replacement. There is an extra futon by the side suitable for a child. Air conditioning works really well on hot summer night. Bedside wall plug is an issue-only available in one side of the bed. So bring an extra long cable and two people shall both be able to recharge their phones. Shared bathroom is big and accessible for wheelchair users. It is well stocked with liquid soap, shampoo and container on wall mount so you can skip packing these in to your luggage. Towels are provided too. It would be nice to being a pair of slippers. Other amenities include the lobby lounge, Stumptown coffee and the mezzanine work area made the transition from guest rooms to streets very pleasant. I didn't mind that there is no fitness room or sauna. Overall the rooms have a very good vibe and typically we remember a trip better when staying at Ace rather than some run of the mill branded hotel chains. This is the fourth time we stay at an Ace Hotel (Palm Springs, LA, Portland) and we will definitely come back. My criteria Cleanliness 4/5 Quietness3/5 Spaciousness 5/5 Amenities 3/5 Staff friendliness 5/5 Others: photogenic and vibe 5/5 25/30

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    I was quoted $85 per night and was charged more than double, plus a big penalty to cancel.

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    Ace Hotel Reviews in Other Languages

    Ask the Community - Ace Hotel

    Is there a kettle in the room? I booked a single shared bathroom room.Tks.

    I think there was

    Do they have parking?

    Yes, they have a parking on an open lot with in and out privileges. It is right across a park like area where people hang out, so it can be kind of scary if you need to access your car at night.

    Don’t See Your Question? Ask Away!

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    The Society Hotel - my room at night - huge window was nice to look out and watch the rain.

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    I did a quick little trip to Portland and need a place downtown near the Roseland Theater. The…read moreSociety Hotel is within 5 minutes walking from there so it was perfect. Its hotel style BUT they also have private rooms you can book with it's own bathroom and super affordable. I didn't the private suite and it was perfect for the one night. The felt desk staff was super friendly both when I checked in and out, the room was clean, super comfy bed and overall loved my stay. The area this hotel is in is a bit sketchy but that's no fault of the hotel, just be aware when walking around especially at night.

    I would recommend any other hotel unless you have no other options. The lobby is aesthetic but…read moreeverything else is below expectations. Location: next to a safe injection site and the entry way smelled like pee. You essentially have to step over people sleeping on the street. Rooms: the toilet had mold growing in it. The duvet cover was missing and the insert had sharpie on it. The sheets were dirty. The furnace will keep you up all night long. The pictures do not show how small the suite we booked was and the "upgraded view" was of a wall about two feet away. There is nowhere to put your stuff other than the ground. the patio: half was closed and what was there were just a few tables and chairs. The staff: friendly but cannot compensate for the state of the rooms. We survived one night with the worst sleep while still wearing earplugs. We abandoned the rest of our stay and are eating the cost even though we did ask for a refund. We asked both the front desk and were instructed to email the generic line. We have not gotten a response.

    Hampton Inn & Suites Portland-Pearl District - Guest room

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    The beds are very comfy. The duvet was scratchy so we just took it off. They clean rooms every…read moreother day. The hot breakfast was ok. You can make your own waffles. The had complimentary coffee, tea, hot chocolate thoughout the day. Valet parking was $50 per night with unlimited in and out. Location is good, walking distance to most shops and restaurants.

    Hotel deLuxe - Lot's of natural lighting. Still not sure why the couch had that cover on it. Looked off putting.

    Hotel deLuxe

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    I've stayed at the Hotel Deluxe a few times now and every visit reminds me why I keep coming back…read more Check-in is so easy it almost feels suspicious. No drama, no confusion, just keys in hand and off you go. The building itself has that great old Portland movie-era charm. It feels like the kind of place where a film star from the 1940s might walk around the corner at any moment looking for a martini. Instead it's usually just me looking for the elevator, but still... the vibe is excellent. Parking is on the next block over and surprisingly easy, which in Portland counts as a minor miracle. I've spent more time looking for parking at grocery stores. Now let's talk about the Driftwood Bar. Do not skip it. Curt the bartender is the kind of guy who makes you want to cancel your plans and just sit there all evening solving the world's problems over a well-made drink. Friendly, funny, and he actually knows how to make a proper cocktail. I wish I had more time to just saddle up to the bar and chat with him. Breakfast at Gracie's was also great. Our waitress Erin took care of us Wednesday morning when the place was mostly empty. Service was friendly, the food looked like someone actually cared when they put it on the plate, and the prices were totally reasonable. No $38 "artisanal avocado toast with existential despair." Just good breakfast done right. So what more do you want? Comfortable clean bed, reasonable prices, great bar, solid breakfast, and you're right in the heart of Portland. If you're staying in the city and want a hotel with character instead of a bland corporate sleep box, Hotel Deluxe is the move. I'll definitely be back...

    The actual visit to the hotel was fine. The front desk was helpful. The room was okay. The view was…read moregreat. The parking situation was inconvenient, but fine. After my stay, I had left my hairdryer in the room. The next day I called hoping they would be able to ship it to me. Cat (Kat?) answered the phone and said she found it. I know she found it because she also asked if I had left a brush, which I did. She said she could ship it, but just needed me to pay for shipping first, asked for my email, and said she would send an email to handle that. I never received an email. After a few days, I asked my mom, who is local, if she could just go down and pick it up since I was heading out of the country for a week. She went down to the hotel, but was told they didn't have it. Not only that but there were no notes in the system about it either. Zero information about my previous call or that they were waiting for payment to ship it. So I again called and got Thomas who searched everywhere and couldn't find it any longer. I asked for a manager to call me, this was 2 days ago. Still no call. I can only assume at this point that an employee stole my expensive hair dryer, which is why there were no notes about it and I never received any emails. I'd avoid this hotel in the future. Update 4/30/2026: Since posting this review, the situation has gotten significantly worse. On April 13, I received an automated text from ILeftMyStuff, the hotel's own lost and found system, confirming my hair dryer and brush were found and logged on March 1. I paid for return shipping through their system that same day and never received my items. On April 19 I called and spoke with a staff member named Claudia who confirmed the hotel had my items and would ship them. She later walked that back, saying she had only assumed they were there because they appeared on an internal list. I had previously requested a manager call me back. That call never came. Today the hotel is claiming the items were disposed of on April 1. This is the same staff member, Cat, who originally found my items and confirmed she had them. When my mother went to the hotel in person and when I called, we were both told they had no record of the items whatsoever. They did not notify me before disposing of them despite having my contact information on file from my original call. Note that my original review was posted last month, before April 1 when they supposedly "disposed" of my items.

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    The Nines, a Luxury Collection Hotel, Portland - Spacious king with couch

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    This hotel is within walking distance of many shops, which is nice…read more The hotel lobby is located on the 8th floor. So when you come in, pass the valet riveters to the left, and take the elevator up. The check-in process was fast, but the elevators took longer than they did. To access the elevators to the room floors, you need a key unless you're going down to the 1st floor or lobby. There's a restaurant on the 15th floor that had a line at the elevator because they wanted to access it without a key, and I think that's what kept the elevator area busy. The rooms are pretty big and spacious, with your usual amenities and mini-bar items. The couch was a good size. However, the TV does not move, so if you are on the couch and watching TV, the angle is sideways. The in-room dining menu is limited, with little selection, and even the restaurant/bar behind the lobby has a limited food menu. The bed was comfortable, but the pillows were very flat when you lay on them. The housekeeping staff was very friendly and nice

    What a shame to leave a 3 star review when the front desk staff was so friendly and kind…read more Unfortunately, I can't say the same for the restaurant staff, bartenders, anyone the valet. While AMEX travel provided some good perks, it felt like the property itself fell short. From the restaurant bar not letting us taste a sip of wine even though it was served by the glass, to the long wait to get the glass from the bartender after hoping to sit for a full lunch service. Additionally, when returning to the hotel there were no spots in front for valet, so I out in my flashers and waited 5 minutes for someone to come to my car. They then told me to keep circling the block until the front area cleared. I'd say the service all in all was subpar, slow, and the staff was a bit out of touch...with the exception of the very professional & helpful front desk staff.

    Ace Hotel - hotels - Updated June 2026

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