Outstanding company. Highly recommend. I needed a check valve replaced near my water heater. The…read moretechnician was Alex who was great to work with and did an outstanding job. I felt the price quoted was very reasonable and Alex explained every part of the process as he was working. I'll definitely be using this company again if I ever need a plumbing company.

They were quick to respond to my quote. They don't give free quotes but charge $50 down payment…read morewhich they will apply if you choose them. They were very transparent with that. Daniel came over, inspected it, gave me a quote, and I decided to continue. It was quick and he fixed my toilet which had a low pressure water flow. It's working great now.

We had a completely fused shower cartridge that turned into a waaayy bigger fix than the quick DIY…read moreproject we anticipated after the stem broke off. I got on Yelp & searched hoping to find a plumber who could come out the same day. Based on their 4.9 rating and great reviews, I called Trusty Plumbing....kinda skeptical with the name at first LOL but their reviews & rating & my desperation had me dialing!! Dominick asked us to send a couple photos so he could assess the issue, then dispatched Milton, who literally showed up within the hour. Seriously a lifesaver! What could have turned into a $1,200 wall-opening repair ended up costing a couple hundred thanks to Milton's skill and patience. He carefully chipped away at the completely seized cartridge for two solid hours & removed it w/out damaging the valve. From start (answering my call) to finish (coming out n removing & switching out the mineral built up fused cartridge) they were polite, friendly knowledgeable, patient, and clearly experienced! :) We are beyond grateful. 1000% recommend Trusty Plumbing!

Friendly, reliable, and did the job with ease. Called them the night before and they were out the…read morenext morning. Would definitely recommend!

Technician Jerry replaced a new outfoor faucet for us today. Everything went smoothly and no…read moredripping and leaking anymore, very happy with the quick service! Jerry is a great guy, thank you so much Jerry and Pure Plumbing Company!

Jerry was so helpful and sweet helping me with installing a facet. Very efficient and cleaned up…read moreeverything so nicely. Highly recommended!

These guys are great! We have used their services several times at multiple properties. They have…read morealways been on time, communicated well, did a great job and left a clean worksite. I would highly recommend them.

Very poor customer service - can't see how they get 5 stars on Yelp. My partner requested service…read morecalls from them multiple times yet they refused to call us to schedule. We were in a hard place to find another because the home warranty group assigned them to us, yet we had no contact for two weeks from them despite our multiple requests. Home warranty co finally got a hold of them, and Christati said it was OUR fault for calling them when they couldn't answer the phone, or if we called after their chosen business hours. LOL! Home warranty co found that irresponsible so cancelled the contract, and sent us a new plumber that only had 2 stars... that firm came within 6 hours, were super polite, and fixed the leak quickly. Don't believe all the reviews you see on here is the lesson... and don't wait for call backs from firms that don't want your business.

We were replacing a broken toilet ourselves, but removed the old one to find that the setting in…read morethe floor was completely borked. There was no actual flange at all, just a repair flange and it was set below the level of the flooring and filled in around with a mess of some kind of caulk or filler to try and raise the level up. Making this right was way out of our league, so we called MasterCraft to help us out. They confirmed our suspicions that this was messed up six ways from Sunday and talked through the process of cleaning out the filler, chipping away the concrete, and refilling it with a clean setting of concrete so they could set a proper flange 1/4" above the flooring and for a reasonable price considering how terrible the setup was. They immediately set up an appointment to return the next day. While they were there for the estimate, they offered a free inspection of the plumbing in the rest of the house, which I took to be a fishing expedition for more "problems" they could "fix" for more money, but such was not the case. They found one minor issue, said it could probably wait a few years, and even fixed another minor issue they found for free, then said everything else looked good. Startling honesty and helpfulness! From my call for help, they had folks out to check things out in about two hours, and the work was completed less than 24 hours after that. For the level of work done, an incredible turn time, IMO. All told, we had 5 different techs in our house between inspection and repair, and every single one was friendly, competent, and respectful of our home. While I'm not eager to *need* their services, if I do, MasterCraft Plumbing has definitely earned repeat customers here!

Subject: Unresolved property damage and failure to honor warranty…read more I am writing this review to share my experience with Mastercraft Plumbers Inc. regarding a project that resulted in irreparable damage to my bathtub. While the company performed the initial task of removing a corroded screw, their technician's negligence resulted in significant, irreparable damage to the bathtub. Despite a written warranty guaranteeing workmanship, the company refused to restore the tub to its original condition, instead proposing an inadequate "refinishing" remedy that did not meet professional standards. After months of attempting to reach a professional resolution, I was forced to pursue this matter in Small Claims Court. On June 8, 2026, the Superior Court of California ruled in my favor, confirming that the company failed to meet its obligations and awarding a judgment for the full cost of the necessary replacement. I am sharing this factual account to assist other consumers in their due diligence. I have attached the Court's Minute Order and photographs of the damage for transparency. I am posting this as an addendum to address the owner's response. I wish to clarify that the facts of this matter were adjudicated in the Superior Court of California (Case #25SC04822C). On June 8, 2026, the Court ruled in my favor and awarded a judgment for the costs of repair, rejecting the defendant's claims. My review is based on these documented findings, and I stand by the facts presented. I have attached the Court's Minute Order for transparency to allow future consumers to make informed decisions based on the official record.

I've been using Goettl Air for regular maintenance and after our AC gave out. They came to the…read morerescue to help us. They came out non stop for two days to help us get new AC and heat pump. Very courteous and considerate. They covered the rugs and put on booties and apologized frequently as they worked hard to make it happen. I was impressed with value. They got me a deal and no interest for a year. Nice.

My father had this company come out to service his previous unit and thought a new unit with them…read morewould prevent any further breakdowns. had his this NEW air conditioning serviced at least twice.he is 83 year as old. His new air conditioner has gone out again and it is over 100 degrees. Customer service is not answering and said next appt is on MONDAT. It is Saturday. If you care about your family and your pets choose a different company. Do not ask me to change my review. In addition whoever did as nswer clearly did not want to and said nothing. I heard her in the background "where is my phone" also you will get an AI at first. It is not a real person. This is an emergency situation and they clearly do not care.

Top notch and prompt service! They answered right away and were able to fit us in for the next day…read more Thank you so much for your professionalism and quick repair to our water lines.

I've used Sheldon Plumbing on several occasions and have found their service to be excellent…read more Living in Fallbrook, I like to support local vendors when deserved, and Sheldon Plumbing is definitely one of those vendors on my list. I use them exclusively for plumbing issues! Very positive experiences each time.

Robert is honest, knowledgeable and thorough. He gave me more information than I understood but it…read morewas great to understand the origin of the problem. And he made sure to check and double check his work both before and after. Arrived in time within the window he had mentioned and notified me when he was on his way. I will definitely call him again. He's got some funny jokes too

Gotta love the guy! He has been my plumber for years, and is amazing. He responds in a very…read moretimely matter, schedules a close appointment, communicates clearly, arrives on time, and does a great job. He is also incredibly knowledgeable and takes the time to explain things clearly. So, so happy to be working with him.