BEWARE, Arthur Brown is now Colepepper Plumbing. Although AB was a great company, Colepepper is not. Colepepper is super inefficient and overcharge. Colepepper sent 3 people (during COVID 19!!!) They spent over an hour at our house and did not even do the job. Quoted us close to $600. For the same work another company came over spent 15-20 minutes and charged $120. read more

Fabulous company. I had a sink valve that would not shut off, water everywhere. Phil, the owner had a plumber out to me in 15 minutes and they fixed everything. No emergency fee and courtesy pressure check as well; price was very reasonable. These people are friendly and customer oriented. I am a customer for life now. read more

Harold with Arthur Brown plumbing is by far the best plumber I have ever worked with. He is very knowledgeable and explains everything to his clients before he does his work. Harold helped us with our old plumbing from the 1970s and renovated all the copper piping with modern piping. He rerouted everything so we could renovate our attic space into a living space. Harold also came to our house at 10:00pm when we heard a loud pop come from out water heater and fixed it before any more damage could be done. Thank you Harold for making our house safe again! read more

We had a root clog in our front yard drain that, combined with a toilet flush that did not stop running (hung-up flapper) caused us to have a house flooding. A plumber came and diagnosed the problem, opened the drain at the clog and showed us on the snake camera where the roots were. Those were the only roots in the drain. When we decided to fix the problem we got a consult from Roto Rooter. The fellow told us we should repair the drain (seven feet below ground) as well as the back flow valve in our garage which was not closing according to the camera. $4,000! He brought-out his manager as a closer to offer us such-a-deal on financing. I called Arthur A. Brown for a second opinion. Their fellow told me I did not need a back flow valve because we are well above the street level and the manhole covers would pop before we got sewage backing up to our house. Secondly, he said that to go 7 feet deep would call for a backhoe and shoring-up the sides to prevent a collapse. Instead of all that he recommended regular RootX treatments (pour into toilet and flush) and install a pop-up valve on the clean-out ... if I wanted but not necessary. Thank you Arthur A. Brown for common sense and for saving me a several thousand dollar donation to Roto Rooter. read more

First thing you should know is Arthur A Brown is NO LONGER with the company and it is being run by Phil. I scheduled an appointment via Phil and no one showed up. I called Phil and scheduled another appointment... no one showed up again. Phil's comments were " It's just life and we can't make appointments many times. We are in a predicament and have to move!" It really sounds like Phil has no business running a company and sounds like they are going under. Phil comes across as a wounded and pathetic individual incapable of managing a small business. read more

We have used them for years and It is only this year that they have wildly overcharged us $500.00 to replace a water pressure regulator..... Other Plumbing companies $200.00 New Water heater $2,000.00 Other companies same waterheater $1,200.00 Leak detection $690.00 Other companies FREE I have called them and emailed them about the costs and they have never got back to me It is too bad they used to be good and fair with their pricing I like the owner Phil read more

This is an update from my earlier review: Ellen reached out to us to say this plumber no longer works for AB Plumbing. While our issue has been resolved by another plumber, I believe he was not representing the company correctly and they had him leave in order to restore the good reputation of this long time Carlsbad business. I feel confident in using them in the future. read more

One of the best plumbing companies that I have encountered. Gave me the low down on what needed to be done. Gave me a right on price. Not only will I recommend family and friends. But Phil is definitely turning this place around. A+ Plumber that takes pride in his work. Thanks again to Arthur Brown Plumbing. read more

When I found this company, I found the solution. These guys have never let me down. I'm in an old 1962 house that periodically needs drain maintainence. Not only do they pinpoint and solve the problem efficiently and effectively, but they offer tips on how to address and maintain these things for myself. Today I had Steve here, he responded quickly and came out within a couple of hours of my call. He was professional and friendly and solved the problem. I'll never call anyone else but Arthur A. Brown Plumbing. read more

It was a Saturday morning and I opened my garage door to find my water heater leaking water all over the garage. I called Arthur Brown Plumbing, and they were at my house in less than an hour! Timmy was very professional and took care of everything. I was back up and running very quickly! This is the second time I have used Arthur Brown Plumbing, and would highly recommend them to all my friends! read more

Excellent! We've used Arthur Brown for many years. Always good quality and service.

Called Arthur Brown after my wife put some potting soil down the kitchen sink. Despite a tedious attempt by me to unclog our disposal by hand, the disposal blade was stuck and made terrible sounds. I thought it might need to be replaced so I called Arthur Brown. These guys came to our house and quoted over $700 to replace a garbage disposal worth $140. Just to open up my existing disposal and try to fix it they wanted $350...with "no guarantees"! After dismissing the Arthur Brown tech from my house I called somebody else and...... here's the real kicker.....the next guy I called was kind enough to go through some troubleshooting with me over the phone. I had the disposal working in literally three minutes and it didnt cost me $0.01. Its amazing what these guys tried to get away with. Be aware. Be very aware. read more

I used Arthur Plumbing for a job [reroute]. The prices were very high and the plumbers made some damage to some walls by accident. That cost ME to repair extra $$$$$. Arthur Brown Co. did not offer to repair the damage at all. I was stupid enough to call them for what I thought was a leak. It was not a leak, the plumber charged me a couple HUNDRED dollars for the service call. He was at my home less then 5-minutes. I would need to be locked up if I used Arthur Plumbing again. read more

I just had two new toilets installed and couldn't be more pleased with the installation. Steve arrived on time, did a wonderful job, and even gave me some helpful hints related to plumbing. I felt the price was fair. I give this company and Steve five stars Elly M read more

We own a commercial office building and use this company for our annual back flow testing. They are very accommodating and friendly. I think their pricing is fair for the service that they provided for us. We will continue to use them for all of our back flow testing. read more

They are very professional and didn't charge me when they couldn't finish a job (even though they broke two snakes!) I highly recommend them! read more

Had a pinhole leak in our water main in the front yard and called AB Plumbing to come take a look. Erick showed up in the pouring rain to diagnose the problem. We both got soaked but it was a warm storm, so no big deal. We determined that it would be better to do the repairs the next morning so as not to jeopardize the integrity of any sealants or adhesives. Erick arrived again on time the next morning and got right to work. He carefully dug the area that he needed to service and explained what he was doing and why he was doing it. When he made an assessment of the price to fix everything including parts the range was $400-$500. The work was done well and on time and without a bunch of standing around. When the work was completed the total came out to $500 even, which I felt was just a little too steep. I spoke to Christine in the office about the price of the job and she understood my position completely. I was polite and calm and simply explained that we have used Arthur Brown Plumbing in the past and we just want to be sure that we can continue to use them in the future if we should need their expert services. Unexpectedly, I received a call from Christine later informing me that the cost for the services rendered had been reduced by over $120 per request of the owner. I will continue to use Arthur Brown Plumbing in the future because of their quality work, expertise, and affordability. We have had Arthur Brown work on our water heater install, faucet installs, and water main repair and we will call them first next time we need a great plumber! Thank you! read more

We had a leak in the main pipe to the house, running water down the street.. Called Arthur Brown Plumbing on a Sat. The on call plumber told us- " it was a beautiful day and he was at the beach, he would come tomorrow". We needed someone that day. We had dug the area to see where the water was coming from. He reluctantly came and saw the cracked pipe and said he would not do anything unless we dug up the area more. He stated he iwould not dig or move any dirt to see what the problem is. He quickly told me his brother needed some work and for $200 he would come the next day with his brother, a non Arthur Brown employee. We were stuck... For 24 hours, there was no water- the duo came the next day and the plumber fixed the pipe. They took advantage of the situation, left us without water for a day and refused to do the work, unless we prepared the area for their ease at working. After they fixed the pipe, they did not turn on the water and told us they would be back on Monday to do this. We asked them to come back and turn it on - they returned several hours later. I asked the oncall plumber for an estimate and he said, he wasn't sure what it would cost, but maybe around $600- it depends on what we see when we come back tomorrow. Verrry bad customer experience. read more