Went to the Jensen Beach Blvd location, needed help finding something, asked a guy stocking an…read moreaisle and he blurted "I only stock this aisle!" Basically told me to get lost. Service is abysmal and when you seek it out they're rude! Won't be back.

The staff here are knowledgeable, helpful and nice people. The selection in this small hardware…read morestore is amazing! I would much rather buy what I need from Peter's Hardware than a huge box store any day. You definitely get what you pay for here. I can't think of anything I've purchased from this store that didn't last or serve it's purpose. There is quality value in everything they carry. I suspect that the products they order & carry are evaluated by staff and they don't put things on the shelves that are junk. I always feel like I am getting good value for what I pay at Peter's Hardware Store. It takes a significant commitment by store staff & ownership to organize hardware in a manner that a DIY person can find things & make sense out of what's available. I appreciate Peter's Hardware staff & store.

I have been a loyal customer for over30 years. Today I was not allowed to get a return refund on…read morean unopened brand of stain. I was at about 120 days since purchase and the manager was adamant that their policy was 90 days. So sad to see that customer loyalty is meaningless at times. I have supported this store trying to keep business local but they need to adjust their attitude. I will not be going back.. Mike

Always great customer service. I would recommend this store to all. Everyone is so helpful.read more

Horrible experience waiting over an hour and a half to get product lady working in front did not…read moreknow anything about store or home building named Alexis when asked for help!!

Spokane Valley, WA…read more There were no issues with the brick and mortar of this Home Depot, however everything that came after our purchase was a disaster. We purchased a fridge, washer, and dryer. They were supposed to arrive one week later. We had just bought a new home and were living without these appliances. Needless to say, living out of an ice chest and with lots of dirty laundry was not fun. So, the day arrives when we are supposed to receive these appliances. They get here and the deliveryman drops the fridge on our driveway. Then he didn't even have the right tools to install our washer. So the day ended and we still had dirty clothes and no fridge. They replaced the fridge but said it would be another week before it arrived. We called customer service for compensation and they said to call back after we receive the new fridge. We receive the new fridge a week later and there is water leaking out of it. Luckily, these deliverymen were more competent and were able to repair a problem that shouldn't have been there in the first place. As far as the washer goes, my husband and father-in-law were able to install that themselves. We call customer service back for compensation and they offer about $300 (we paid a total of $3,000 for these appliances). We said that seems a little low. She returned with a $450 offer. She then told us a story about how someone paid $9,000 and received $3,000 in compensation. Well, we took that as meaning we could get about 33% for our troubles. But she denied this then hung up on us. We got re-directed to the local store where manager Lori told us that she would have to have her manager, Bob, call us back. He never did. Four days later, we call Home Depot back and they offer us $150. So, now the offer has gone down. We obviously had a problem with this. Finally, Veronica settled on $396 --- lower than one of the initial offers we received. And, she made sure she told us how "generous" this was and that it was way over what she thinks we should receive. Every employee of Home Depot we spoke to acted like this was their own money they were giving away and acted like we were being irrational by expecting money back. We had to go two weeks without our appliances because of the mistakes made by Home Depot's delivery. Specifically, Veronica stated "well, you have everything, don't you?" I want to know how long a customer has to wait for their appliances before it is a big enough problem that they can get compensation. What if it had been a month, two months, a year? To sum it up, we are very disappointed with this entire situation and will not be returning to Home Depot for any purchase.

I like this store. All the employees are friendly and know the store well. Their prices are fairly…read morecomparable, maybe a little more expensive, but I am willing to spend a little extra for employees that seem to be glad I am coming in and who can answer my question with more than "...um, I don't really work in that area much..". Yeah, you had me at I don't work, genius. I also like that, if they don't have it at Ace, these guys know where you can get it and will gladly tell you. I like bringing my sons with me here, we always buy a soda and candy if they behave (which the little ankle biters figured out pretty quick), but it is also fun to just browse som stuff. "Dad, check this out!" is our favorite game at Ace

ordered a fire pit online for curbside pick up. they call me to tell me it's ready and I show up…read moreand they said they sold it to another customer who was in tan the store. don't order online at ace. they won't hold orders. then you have to wait to get your money refunded... only offered to order a new one and wait a week. thats all.

Well, I can't say I was looking for the manager but the nice sales associate knew exactly where to…read morefind the "Thingy ma Bob" (which = squeegee) LOL Yes I've need this for a long time now to clean my truck windows and side mirrors especially in rainy weather. It's nice because it has 2 sides, 1 for the big mirror and the little tip does curved mirrors. Great day for me to score this at Lowes.

Management team with poor customer service training. ASM Andres would rather throw away markdown…read moreplants than offer a reasonable price adjustment. The Operations Manager supports this abysmal customer experience. It's unfortunate because there are some exceptional associates at this store who provide great service, but after my interactions with management regarding this negative experience and seeing that this is how they conduct business, I'll be taking my business to one of the many other home improvement stores down the street.

This has been my go-to hardware store since '94, and it's Christmas Eve 2025 now…read more When you first walk in, you'll instantly be welcomed with a smile and a polite "need help finding something?" They usually have what I'm looking for. I'm super happy with the owners and their employee choices.

Love this store. So friendly and helpful. Couldn't ask for a better store. Usually always have what…read morewe need.

I was told by a roofer friend to get a specific roofing screw here, he said just go in with what…read moreyou want on paper because they don't know their products. I called to verify they are in stock before driving 2 hours each way. I Immediately asked for someone who knows their roofing screws. A man who doesn't know them insisted on helping. After several minutes of being told they don't make what I want, I was then told they don't even carry roofing screws. They do. I decided to buy for my house and shops from somewhere else. He became rude and refused to give me anyone else. Make your own choice. My roofer friend was certainly correct. Please train your employees on the products and at a bare minimum be polite and willing to transfer a phone call and be willing to verify stock to save someone 4 hours of driving. This was obviously a case of being too lazy just to go check what you actually have. That is terrible service especially when I tell them I'm driving two hours each way and I don't want to come home empty-handed just to have to make the drive again.

Unless you are there for the repair shop technicians, don't waste your time coming to this joke of…read morean establishment. Half of the "salespeople" are clueless, and the other half are just plain horrible. Mike, the manager is rude, egotistical and will treat you like garbage unless you are spending enough money. I have watched him belittle his staff and other customers on more than one occasion. I can't believe that this company would allow such a terrible person to represent them. Larry is the only good employee outside of the repair shop techs. He is kind and helpful and if you find yourself shopping there, make sure you request his assistance. The repair shop desk person is also a terrible employee. He is very rude and aggressive. Their cashiers are horrible and rude. The short, older woman always seems bothered to do her job and the blonde lady is just downright awful. They had a younger, dark haired cashier a few months ago who was very friendly and pleasant, but now even checking out is a horrible experience too. Their selection is mid, and their prices make it almost impossible to support them as a small business. I will not be shopping there ever again. Please do yourself a favor and take your business literally ANYWHERE else.

Always great service when we come…read more The store is clean and well lit and everyone is so friendly. We shop here a lot. Though ACE is nationally known, a local family owns this store. Supporting local is important. They have a wide selection of items, from household to gardening to outdoor gear and everything in between. Pricing is reasonable and someone is always available to help if you have any questions. They also have a great rewards program! I'll be headed here for my next painting project. Conveniently located off Regal with ample parking.

This is one of the larger Ace Hardware stores in the area. They have a wide variety of the usual…read morehardware items as well as many others such as a Carhartt clothing. The staff we ran into were all helpful and friendly. The store is well organized and tidy. Grab a bag of complimentary popcorn on your way in or out if you need a snack. Pricing is standard for Ace Hardware stores, a bit more of a premium than the box stores. They are a more convenient stop and they actually have helpful employees.

Quick, knowledgeable and friendly even to the non pro. I always go here when the big box guys can't…read morehelp.

Good variety. Nice customer service. Quality products. Thank you. Preferred by quality…read morecontractors.