Acker roofing is a total class act, Justin gave me a quote and a time frame for completion. the time frame he gave me included a couple of days to account for rain, the time given was one day to strip the old roof off, which was three layers, and haul away the debris, and one day to tape and paper the roof before the rain started, and then completion the following Monday to lay the shingles. The crew arrived on Wednesday morning at 7:30 like Justin said they would, Dustin got the crew to work right away, they were extremely courteous and professional, and had the kind of work ethic not seen often nowadays. By the end of the day Wednesday, they had completed the stripping off of the old roof, hauled it away and had the roof taped and papered and had the shingles in place to start work on Thursday. Dustin said they would be back at 7:30 Thursday morning and just like clockwork they were here on time and got right to work, by the end of the day the entire roof was shingled and gutter work started. Friday they again arrived on time to finish the gutters and even tore down my old patio cover and hauled it away, which was not a part of the original job, by Friday afternoon they were done and had cleaned up. Did i mention that they actually worked through the rain and got the job done three days earlier than was quoted. If you need your roof replaced Acker Roofing is the only way to go. When you call ask for Justin he's great at what he does. Oh, and he figured out that I was a veteran and hooked me up with the program "Roofs for Troops" which gave me a $250 rebate. Thank you Justin, Acker roofing, and Dustin and crew. I couldn't be happier with the work you all did, the finished product and the very reasonable cost. read more

My wife and I found Acker Roofing to provide outstanding service: a fair price, excellent customer service, and a quality job. We highly recommend the company. Strengths: The superintendent, Jim, was helpful, polite, honest, knowledgeable, and informative. He didn't try to sell us on anything we didn't need (unlike some staff from other companies). He did the original estimate and went up on the roof, took pictures, and explained the condition of our roof and gutters (some other companies gave us an estimate without even going on the roof). The workers cleaned up each day. We got a great materials and labor warranty. The final price was very close to the estimate; it was just a few hundred dollars more to replace and paint some dry rot side boards. The owner, Dusten, came by several times and took pride in the quality of his company's work. He wanted us to be very happy with the work and is a very pleasant and likeable person. Limitations: The limitations were minor. There was a lag time of two weeks between our signing of the contract and the scheduling of the work (and because they were busy, the work took place 7 weeks after the signing of the contract). Once the work began, one of the workers was smoking a cigarette on our premises (but fortunately didn't leave any butts). read more

I couldn't be more delighted with the exceptional service I received from John at Acker Roofing, prompting me to share my experience here. When my insurance provider mandated a roof inspection, I turned to Acker based on their stellar reviews on both Yelp and Google - and I'm thrilled that I did. From the moment John arrived, his upbeat demeanor and genuine warmth put me at ease. It was evident that he not only possessed extensive knowledge of his craft but also genuinely cared about providing top-notch service. During the inspection, John meticulously examined every aspect of my roof, and fortunately, no issues were found. Despite the visit not resulting in any immediate work for him, John treated me with the utmost respect and professionalism, going above and beyond to ensure I felt valued as a customer. He promptly provided me with a detailed report, complete with accompanying photos, which I submitted to my insurance company. Thanks to John and Acker Roofing, I now have peace of mind knowing that my roof is in excellent condition. Should I have encountered any problems during the inspection, I would have had no hesitation in hiring Acker on the spot. Their dedication to customer satisfaction and expertise in the field are truly commendable. read more

I hired Acker Roofing to replace some gutters and downspouts. While their pricing was on the higher side compared to other vendors, I decided to move forward based on their reputation. On the first day of the project, one of the workers mentioned they could paint the new downspout to match the existing color if I provided the paint. However, when I followed up on the second day, I was told there would be an additional charge for painting due to extra labor--this contradicted the initial conversation and created some confusion. Additionally, during the rainy season, I noticed what appeared to be a leak in the newly installed gutter. When I contacted the company to inspect the issue, they informed me there would be a $100 fee for the visit. Overall, I felt the experience was more transactional than service-oriented. Clearer communication and better follow-through would have made a significant difference. 7-7-2025 Owner claims they never did the work. I just uploaded the contract I paid and their email conversation. read more

If you want a Rolls Royce job on your roof you cannot go wrong with Acker. I talked to several roofers before selecting Acker and none showed the professionalism and determination to make me completely satisfied with everything about my new roof. I could not be happier with my new roof. I would recommend Acker to everyone considering a new roof Make sure that you talk to Justin Berge to get suggestions and to make sure you understand all your options before you make the final decisions. I got the Certainteed TL shingles which are a deluxe shingle and have a lifetime warranty. They are truly beautiful. I also got the ridge venting which provides summer venting for free. I had my house painted at the same time and the painter (Sean Butler who is a genius) worked with Acker to prevent future dry rot as well as doing a masterful job painting my house. Obviously, I couldn't be happier. read more

I was so impressed by the service I received from Acker Roofing! From the first moment to the last this company was a joy to work with. The receptionist who took my call who was very helpful and had a delightful manner. In the middle of an extremely busy rainy season she was able to send someone over within a couple of hours! Jim Comstock arrived ahead of schedule, assessed the situation, and solved the problem! When he discovered it was just a small problem that he was able to fix quickly didn't even charge me for the visit! Wow! Now I know who I am going to call when and if I ever need my roof repaired in the future, and who I will call to replace my roof! Couldn't recommend this company more! read more

As our first home and first time getting a new roof, we lucked out with Acker. Dusten came to the house and gave me a fair quote and answered all of my first-time-home-buyer questions. After discussing some of my long-term concerns, Dusten gave me a variety of options to consider. Once we chose to go with Acker, we were given some important information about how to best protect the inside of the house from debris. The crew came the exact amount of days that was expected and cleaned everything from the outside of the house before leaving. For payments, I spoke with Brenda, who was also very nice and easy to communicate with throughout the process. Acker made getting a new roof easy! read more

We needed a roofer on short notice to do a flat roof repair. We were in a bind to get our patio roof repaired so that we could move forward with the sale of our house. We called Acker Roofing. On short notice they not only fit us in but gave us a fair price. They were fair professional and friendly. We really appreciate their understanding of our dilemma and their willingness to help us out. This is their busy time of year and they were very busy but they made us a promise to help us out and they did! Its good to know that when they make a promise they keep their word. read more

I had worked with Dusten previously so I called on him and Acker Roofing to remove old pool solar panels and install a new roof. They did an excellent job! They stuck the schedule, which was rushed as we scheduled new electric solar panels to be installed immediately after Dusten's team finished...and the quality of work outstanding (I went on the rook myself to check it out). Also, they were paid very careful attention not to damage any part of the house or yard while doing with their work. I would give Dusten and Acker Roofing my highest recommendation. read more

Acker was fast, efficient, paid attention to details and used top quality materials. They also did a nice job replacing my gutters. I would have given them a five star rating had it not been for their scaffolding contractor virtually destroying my cypress tree (it will take years for it to recover), and for their demolition crew not protecting my neighbor's house and fence from falling debris. Dustin, Acker's owner, did however attempt to protect a humming bird nest in an adjacent tree. read more

Acker Roofing did an amazing job. During the estimate appointment, they spent a significant amount of time providing an overview of the process and reviewing material and color options. Acker Roofing provided the most affordable bid and did an amazing job. They completed the job in two days and left the grounds clean. I appreciate their hard work and consistent communication. I look forward to the rainy season this year. read more

Acker roofing repaired my roof after one of last years rain storms, when all of the other roofing companies I called were to busy to even come out for an estimate. They came through for me with a good repair job that hasn't leaked since they fixed it. The weather was forcast for more rain on the way the day after the repair. Thank you Acker roofing! I would recommend Acker roofing and hire again if the need arises. read more

Acker Roofing is one of the most professional contractors I've had the pleasure of working with. They're integrity throughout the entire job process was outstanding; from price quote to completion. All of the workers were courteous and professional. I'll be using them again (hopefully not for the same roof...ha ha), and recommending them to anyone that is in need of a first rate roofing job. read more

Very hard to top all the recent reviews, All I have to say is that they did one hell of a great job , work was done in a timely matter, area was clean and presentable after job is complete ,The crews were loyal to their Company and to the customer. I would recommend them 100% to anybody that everyone will be using them for a new or replacement roof Lou R read more

Acker roofing installed a 50 year roof on our home. The job was done in a timely and professional manner. As requested, they replaced any compromised wood encountered during the job. We are very satisfied with the quality of the job. If you want a top quality roof job at a competitive price, go with Dustin and his crew at Acker Roofing. read more

Not only did Acker Roofing did a great job on my new roof but they certainly went above and beyond to complete the project and at a very reasonable price. Justin was very professional and really easy to work with and the crew was very courteous and did a nice job cleaning up afterwards. I would highly recommend them! read more

Like another review said," if there were 10 stars, I'd give them that". They did the new roof on First Presbyterian Church in Vallejo summer of 2017, a humongous job! Justin and crew kept us in the loop, did follow-up with us when we had a question and kept the area spic and span. Great company to work with!!!! read more

I had a wonderful experience with Acker Roofing. They gave me a reasonable price and kept me updated along the way. They guided me through the insurance situation. Very nice and knowledgeable. I would recommend highly recommend this company to anyone that needs a new roof or repairs in the East Bay. read more

Gave competitive pricing and had a variety of products to choose from. Did not try to push a certain product or buy extra stuff that another company tried to sell us. The process, cost, and time to complete the project was explained well. Kept work areas clean. I recommend them for any roofing jobs. read more