Did not fix problem in one faucet. Overlooked a kinked hose which is the likely culprit to low…read morewater flow. Left faucet handle out of alignment. I'll have to bring in another plumber to get this resolved. Because I'm not going to pay another $600 to fix what wasn't fixed first visit. This work was not worth the $600 charged. How do you miss these things? He was trying to up sell me on other service. So I couldn't get him out quick enough. AVOID THESE CLOWNS. What should have been a $300-400 at most repair they originally asked $890. I should have paid the $40 and told them to get the hell out. Reading these "rave" reviews it's clear they paid for the reviews.

I needed the anode rod replaced in my hot water heater. Staton's communication and scheduling were…read moreimpressive, but the guy who came out really pushed an expensive monthly payment plan and then quoted me over $2,000 to replace the anode rod. I'm 70 and live in a nice waterfront house so I'm thinking that I look like an old guy with more money than sense. I said no thanks and hired a small-firm plumber who did the job for $175.

Responsive, knowedgable, professional and always priced fairly. We have had many needs to contact…read moreHaramis from remodeling jobs to general repairs to light fixtures or outlets. Nick, the owner, and his team of professionals are the best around...PERIOD. I suggest this company every time and for every need, no matter how big or how small.

They responded promptly with a quote, started the job shortly thereafter, did a great job,…read morecommunicated very well throughout, and each employee was professional.

Great work, my home warranty sent them. John found the leak and we are back!…read more Took his card just in case we need something in the future.

I had a leak at my water main. They came out the same day and gouged me $1200 for 2 hours work. I…read morejust found out that the proper cost would have been about $300! Its terrible that a company takes advantage of someone needing service quick. It was not on the weekend or after hours. PLEASE DO NOT call this company!

We called Dwyer for a proposal for some rough in's in our en-suite bathroom during a renovation and…read morespoke to very friendly Sylvia the receptionist who was so kind and chatted with me about the neighborhood that we had recently moved to because she'd previously lived there! She scheduled us within a week for an estimate. Exactly at the scheduled time the owner himself (Donnie) came out and took the time to talk through what we were looking to accomplish, made recommendations and answered our questions, he provided a proposal quickly and his pricing was very reasonable. Before we could book the services we unexpectedly had our baby early, so by the time that we called back it was a few weeks later, but Dwyer was quick to schedule us (one week out) and when the owner and his employees (Jason and Ryan) came out it was he reviewed the work to be done as if we'd discussed it just a day before and not a month prior (we were very impressed). The owner had even researched the county codes related to moving a shower drain for us to clarify our options. The work was done quickly and Jason and Ryan were friendly and polite. We received an invoice in the mail the following week and paid it with Sylvia and there was no additional charge to use a credit card. Highly recommend Dwyer and we'll definitely be using them again!

Having dealt with Dwyer Plumbing for decades, I want to say they continue to give us prompt,…read moreefficient, reasonable service. When there is an emergency, it is a relief to know they are available and so helpful! It is gratifying to see how the high standards continue. I can't recommend them highly enough.

Real Chill gave me a great price for a total hvac replacement. Technicians Ricardo and Cory were on…read moretime, professional, courteous, and completed the job under 6 hours. Scheduling the installation date was easy. The entire process was seamless. I highly recommend their product and service. It pays to shop small local businesses. Craig/Annapolis

This is an amazing company, they are honest, good communicators, provide great value for services…read moreprovided! This is the first company in the area whose techs talked to my wife respectfully and whose front office was very proactive with communication. We had a heat pump issue and they came out very quickly, provided a repair plan, followed up with a reasonable quote and a great timeline without any additional prompting from myself. When they were on site they were respectful, professional and very skilled, our system was restored to proper operation quickly. We are very pleased with this company and will be using them again in the future along with recommending them to all our friends.

I received service from Chuck today from Heidler Plumbing Annapolis. He was polite, professional,…read moreand thorough. I had a leak from my light fixture which Chuck after, much probative work discovered came from my neighbor's refrigerator. It was a slow leak which required 3 layers of sheetrock to be removed. Chuck also thoroughly checked my neighbors house for leaks as well. I appreciate Chucks patience and kindness. I would definitely recommend Heidler again for any plumbing needs!

We had a toilet backing up. Two weeks ago we paid Heidler $1300 for work over two days…read more Today we had to call another plumber for the same issue. These plumbers pulled our toilet to clear the clog, then put a camera in the system and found that we have a collapsed pipe. Heidler put a camera in but said it was too dark to see. The current plumber said it was too dark because the clog had not been removed. He also said that we are their second client this week where they were called because Heidler failed to correct the issue. When we called Heidler and told them that the toilet was backing up again, we were told that their work is not guarenteed. After seeing this review Heilder contacted us and refunded our payment.

Bottom Line: Professional, friendly, transparent and reliable plumbing services…read more I was building a wet bar and I needed to route plumbing to the area for a bar sink and ice maker from an adjacent bathroom. I decided I was going to contract this work out and I found Alpha Plumbing on Yelp. Alpha was able to come out quickly and assess the work to be done and they subsequently provided me the quote. My job required a total of three trips to the house - the first for the assessment, the second for the rough-in and the third for the final plumbing hookup. All three appointments were easy to schedule and the plumber, Brian, was on time, professional, transparent and respectful of me and my home. Brian would notify me when he was on his way and wore a mask while in my house. He was very efficient with his efforts and effectively communicated what he was going to do and how long he expected it to take. The project tuned out terrific! Shout out to Bob too! Coincidentally, the day after my wet bar job was complete I had a non-related plumbing issue and Alpha Plumbing quickly dispatched a plumber to my house which had four gurgling, bubbling, spewing and "geysering" toilets making a mess of the bathroom. (Turns out the county failed to notify my community of their plans to violently flush the sewer lines.) Once again the plumber, Liam, was super friendly, respectful and knowledgeable and called me when he was on his way. My experience with Alpha Plumbing was wonderful! During the course of my project and fake-emergency I communicated with John, Lorraine, Liam, Brian and Bob and everyone was so incredibly awesome and exemplary in their execution. I am very glad to have such a wonderful plumbing company in my contact list.

If I have not Previously reviewed ALPHA, here on Yelp, I certainly have elsewhere. Great Service!…read more Great Plumbers! Great Office personnel! Seriously, a plumber friend of mine moved away and said 1) these guys were the best around. And... 2) you could trust them. He was right on both counts. And, I have used them 4 or 5 times.

I had grove heating and cooling install a ductless mini-split system and was extremely pleased with…read morethe courteous service and the neat job done by the installers. They discussed various details of the project as they were working on them to make sure I was happy with the work. The team went above and beyond by removing an unsightly electrical conduit that was no longer being used but was still attached to my house in the same area where they were installing the AC system. Having them take care of that was an unexpected bonus. The only thing that could have been better - when the team arrived to do the install they had a plan showing where the various components were to be installed. I would have preferred to see that plan before the team arrived to do the work.

I have been a customer of Grove for almost ten years. I have had the maintenance package as well as…read morepurchased my new water heater from them. There have never been any issues, so there was no doubt in my mind that when my HVAC unit died, I would go to them to get a new one. It started well with the sales team, and the installation team showed up right on time. Then everything started going south. I only have a tiny condo, 1200 square feet, so they gave me a time frame of 4-8 hours. At hour 10, they finally gave in and left the job 98% done. The head technician was visibly and very vocally annoyed the entire day. As they were finishing up, the other technician broke off the tube to my humidifier, and the head technician's frustration took over. They informed me that they had contacted the office, and Grove would be reaching out to arrange for someone to come and ensure the humidifier was fixed and a new tube was installed. This was on Monday; by Friday, I had not heard from Grove, so I called to inquire. While I was on the phone with them, I received a text stating they needed to schedule someone to come out and finish the job (in so many words). It was odd that I was on the phone for this issue when, all of a sudden, I got a text to schedule, but I just brushed it off as a coincidence. They gave me a time frame for the following Monday from 12-4 pm. It was my ignorance that I thought, "Hey, they didn't finish the job. I am sure they will put me close to the front of the line since it was their issue not finishing the initial job." Well, I was wrong. The technician arrived at 3:45 and assessed the necessary work, only to realize he didn't have PVC glue and would have to return to the shop to pick some up. This added another 30-40 minutes waiting around for him to come back with glue to finish the job. Now, Grove called me to schedule a pre-inspection before the county came out for the final inspection. This was when it became apparent that this company had no respect for its customer's time. They scheduled the next appointment from 12-4 pm. At 3:35, I received a test from the technician stating they would be here in 50-60 minutes, which is approximately an hour late. I had plans and rescheduled. I was not pleased to have 4 hours of my time wasted, but things happened. I got rescheduled and had to take the day off of work for the appointment. Once again, a 12-4 pm appointment. Once again, around 3:30, the office texted me that the technician was running late and that they would let me know once they had an exact time frame. I called to get clarity on the issue and realized I am now at their mercy. The office called back less than five minutes later to inform me that the pre-inspection was completed on the same day my humidifier was fixed. Overall, I had to miss work and waited over 8 hours for nothing. I would never recommend this company to anyone. There are apparent issues with the managerial staff who runs appointments and customer service. The lack of communication amongst themselves and the lack of basic customer service was extremely disappointing. With the numerous companies available, I look forward to taking my business elsewhere.