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    Acp Enterprise

    5.0 (2 reviews)
    Open 7:30 am - 4:00 pm

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    Fast Plumbing 247

    Fast Plumbing 247

    (670 reviews)

    West Town, Ukrainian Village

    Nothing makes me happier than seeing people become true experts at what they do…read more This company specializes in water heaters, and it shows. A few years ago, when ours unexpectedly went out, they were like a SWAT team. They arrived quickly, cleaned everything up, and had a new water heater installed in no time. This morning, I took a very cold shower, which was not how I wanted to start my day. We discovered the pilot light had gone out. My husband tried resetting it without success, so he called them. They asked him to send a few pictures, immediately diagnosed the issue, and texted him a short video showing exactly how to reset it. A few minutes later, we had hot water again. That's what great companies do. They're prepared, they know their craft inside and out, and they make solving problems look easy. If you need a water heater, I honestly wouldn't call anyone else. Thank you for always being there when we need you.

    During the Fourth of July weekend, the couple residing in my rental unit departed for a vacation,…read moregranting me permission to enter their home for preventive maintenance. Upon inspection, I discovered that the water heater was not functioning, as there was no hot water available in the unit. To address this issue, I contacted the RHEEM customer service number displayed on the water heater. A technician promptly returned my call and attempted to guide me through various troubleshooting steps to reignite the unit; however, these efforts proved unsuccessful. The technician ultimately suggested that a specific component had likely malfunctioned and provided me with a list of certified Rheem technicians in the Chicago area. Unfortunately, the Rheem technician I reached out to from that list did not respond to my inquiries. I have had great luck with businesses on Yelp that received a large number of favorable reviews over a long period of time. For that reason, I decided to contact Fast Plumbing 247. I was fortunate to speak with a plumber named Mac, who returned my call within a matter of minutes. He requested that I send him photographs of the water heater's model number and the unit itself. After reviewing the images, Matt promptly called me back and provided clear, step-by-step instructions on how to restore the water heater to working order. Remarkably, his guidance proved effective, and I was able to resolve the issue. Once again, the unit has hot water. What truly stood out during my interaction with Mac was not only his willingness to share his technical knowledge but also his remarkable patience. I struggle with even simple tasks of this nature, and Mac's calm demeanor made the process significantly easier. He meticulously explained how to remove the guard to access the pilot light window, advised me on the best positioning to view this awkwardly placed window, and guided me through the steps to relight the pilot light and restore the water heater's functionality. Thanks to Matt's expertise, I am able to enjoy the holiday weekend without further complications. Based on this experience with Mac, it is evident that the plumbers at Fast Plumbing 247 are not only responsive and technically skilled but also honest in their dealings. I fully intend to rely on their services for any future plumbing needs and wholeheartedly recommend this company to others.

    Perfect Home Services - Check out our thousands of positive reviews online!

    Perfect Home Services

    (312 reviews)

    At this point in time, I'm glad that I didn't stop on yelp first before reaching out to Perfect…read moreHome Services. Reason being that I had a great experience with Frank (provided quote) as well as Jacob and Tyler who performed the work. If not for the "ValPak" coupon mailer that comes to the house and my wife flipping through them, I would never have thought to call them up. My A/C and Furnace were reaching the end of their life (approx 18-20yrs old). Both did the job, but given our relatively mild winter and the break between seasons, I decided to shop for a deal to see if I could get everything replaced before experiencing a breakdown and needing an emergency service. I had a couple of quotes done from other companies that lasted 20-30 minutes and I felt pretty good about, but when Frank showed up he let me know that his visit would take at least an hour. He explained that he had some questions about the home, what we're looking to accomplish, etc. He also spent the time to measure the home, take notice of the window orientation, duct setup, attic space, furnace location, and all the other little details. Once done he calculated what we would need and provided some basic efficiency options as well as additional upgrades. The quote came out higher compared to one of their competitors and Frank was open with the conversation and helped me to compare the Bryant units they offered to the Lennox from the competitor. He even helped us lock down some affordable financing options with 0% same as cash (the other company didn't). Frank ended up spending until after 7pm at our Thursday night when he could have been home (over an hour away) with his family. Tyler from the installation crew called me the next day to confirm the appointment for Saturday morning and asked if they could come as early as 7am. At 7am on Saturday, I met with Jacob, showed him around the space, and he went to work laying drop cloth to protect the floors and then on getting the old system out. Once Tyler showed up to assist, they both worked hard until about 4:30pm on converting the whole system. The previous homeowner was a "DIY" or always worked to find the cheapest contractor so while performing the install, they handled those "surprises" well and worked to make sure that they could undo anything he did that was incorrect or didn't make sense. Again, so happy that I didn't start on yelp, otherwise I probably wouldn't have given them a call. As this is Day1 with the new system, I will be sure to keep an eye out and take advantage of the warranty on their work should any issues arrive.

    A/C went out on Mother's day.... called them.... they sent a guy out an d he changed the fuse and…read morecharged $128. The Next friday it went out again... called them again.... guy shows up..... only concerned about selling a "membership". Charges us for a part and they membership $597 but says he can't do it until tomorrow morning between 8 & 10.... Next morning he only calls about how he is running late until 1:30pm he shows up.... works on it a few hours- it works and he leaves.... 15 minutes later is stopped working again. I called the dispatch.... they said they would send a tech back.....and to wait for a call. I wait until 8pm and called them over and over.... they apologized all over the place but had no way of contacting anyone. The customer service people are merely there to answer the phone.... that is it.... they cannot contact anyone.... just send emails and cross their fingers they get an answer. I wait by the phone until about 9pm and then called back and they apologized more and said I was first on the list for tomorrow Am.... Tomorrow AM... No calls.... no repair guy....I start calling.... on hold for 15 minutes at a time... finally start getting these poor c customer service guys again..... Every repair guy they have "working" that day is not answering. Probably all curled up in bed all cozy in their air conditioned homes while I am sweating my butt off in an 82 degree house. After about 11 Am I called a different local company- Standley Heating & Cooling out of Romeoville. The guy showed up within a half an hour.... changed the fuse... checked everything.... showed me what the tech from the other day did and didn't do.... the A/C has been running perfectly ever since. What did he charge ? It was under $25.....!!! He then gave me his cell # and told me to call him if anything happens again....... I called Perfect Home again... sat on hold for a long time again.... Once I got a live person I cancelled everything again... all appointments- maintenance memberships everything!!!! NEVER EVER EVER do business with Perfect Home solutions!!! I gave them a bad review years ago when they scammed my parents for a 15K furnce A/c system that broke 6 months after installation and they couldn't be bothered to fix it for a week! They exits solely to rip off senior citizens and the elderly selling their crappy memberships and lying. Oh and by the way..... ALL THEIR REPAIRMEN STOP WRKONG AT 4-ISH ON THE WEEK DAYS and they DO NOT WORK SUNDAYS.... they CLAIM they do... but they do not..... they also don;t answer their customer service representative's messages and I don;t think their dispatch answers either. I've reported them to the Better Business Bureau again.... right now it says they have a good rating.... that has got to be some sort of scam they pulled as well.... either that or the better business bureau is a joke. I have also contacted some friends at NBC News here in Chicago and ABC NEWS scam stoppers. They love nailing these heating a/c scam companies! They set up a bunch of service calls and set up hidden cameras all over the place when the repair guys get there!!! They record the scams and the lies and report it later! if ever there was a company that needed this it is Perfect Home Solutions. I guess both networks have been doing scam investigations on these guys for a while now! When I told my one friend I said I didn;t want to make waves.... but when she told me they have been putting together an expose on this rotten company I gave them all the info I had. We have to protect people from crap like this and help promote the small business owner that wants only to prove themselves. Forget these big companies with the fancy skinned trucks and the matching shirts and iPads. Commission based crooks.

    Acp Enterprise - plumbing - Updated August 2026

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