From the second we walked in the showroom Tyler gave us great service never over selling , he…read moredidn't have to. Product was great his information even better. We bought and today was crane day. Superlative job done by Aaron their installer and the crane company!!! A plus job All in all we love spa liquidators. No need for you to shop any further.

In January 2025, we bought a hot tub from another company. I have stage 4 cancer and a hot tub is…read moreneeded to help me with my constant pain. Unfortunately the hot tub we bought would experience air-lock every time we would change the water. A month ago, that specific store went out of business without notice and now we are stuck in Vegas without anyone else to represent that specific brand of hot tub. My wife and I did some research for help and we were recommended to see Josh at Hot Tub Liquidators. He sent his staff out to our house, worked with the Techs for this particular hot tub based in California. Monday, they installed a new pump and after experiencing air-lock since purchasing this brand of hot tub. Humberto and Jerome were fantastic and our tub works now without any airlock issues. They provided excellent customer service and made us feel like we now have a great resource in the Las Vegas area to help us moving forward with our current hot tub. Thank you Josh, Humberto and Jerome for the excellent customer service and now I can go back using our tub without worries. You guys are The Best!!

I Only Gave This Company A 5 Star Rating Because That's The Highest Rating Available. ~~ You'd Not…read moreBelieve The Extent To Which These Men Went To , Not Only Move My Hot Tub From The Front To The Back -Side Concrete Pad And Install The Unit For Me. They Even Assembled The Steps And Repaired My Side Gate Which Had Been In Disrepair For Years.~ I Was In Business For Over 30 Years Before Retiring Here In Vegas --And I'm Familiar What Customer Service Is- But This Company's 2 Men Went FAR Above Any Expectations - P.S. I Contacted The BBB And I'll Be Contacting A1 Hot Tub To Get Additional Required Information To Have Them Listed In The BBB So I Can Give Them A Ravingly Excellent Rating In The BBB Report As Well Just In Case You Haven't Noticed: " I HIGHLY RECOMMEND A1 Hot Tub And Swim Spa"- And Suggest You Hire Them As Well

Mike was absolutely fantastic!!!…read more He was honest, helpful, hardworking, and reliable! If you need any type of repair. This is your guy! Cathy was also so sweet and great! They are the dream team! Worth every penny to homer our hot tub fixed!

Priority Pools THE VERY BEST Pool Company in Vegas! They are…read moreAWESOME! Alejandro saved our little Ppol Cleaner( we named it Herbie ), is sucked up a huge ball of plastic some how and he worked his magic and saved our pool pump! Thank you Alejandro for being an AMAZING POOL PROFESSIONAL !!!! Nobody is perfect, but when confronted with an issue they respond immediately and appropriately. Way to go Priority... you are awesome !

We've used Priority Pools since our brand-new pool was completed three years ago, and the…read moreexperience has been extremely disappointing. In that time: * The heater has failed twice (and is currently not working again) * The chlorinator has been replaced * The pool lights have been replaced twice * The silver quartz finish already looks stained and bleached Maybe some of this is poor Hayward Industries equipment, but it's hard to know because the service tech changes constantly -- about every 6 weeks -- so there's zero accountability or continuity. This is a saltwater pool, yet instead of properly diagnosing or maintaining the chlorinator system, they routinely dump gallons of liquid chlorine into the pool every week. Actual "service" often feels limited to: * Emptying the leaf basket * Lightly brushing the pool * Adding chemicals And nearly everything beyond that becomes an extra charge: * Chemicals? Extra. * Filter cleaning? Extra. * Repairs? Extra. * Someone coming out because the system they maintain stopped working? Extra. Worse, many of the techs seemed unfamiliar with how the equipment even operates, making service calls frustrating and unproductive. What really bothered me was adding up the actual cost over three years. Once you include all the side charges, repair calls, chemical add-ons, and maintenance fees, the true cost is easily several times higher than the advertised "weekly service" price. The marketing and online reputation look polished, but our real-world experience has been expensive, inconsistent, and lacking accountability.

There has been a lot of transition at this location, and I think it's been for the good. The…read moreemployees seem very knowledgable and are always friendly when I go in for my water checked. The store is well organized and clean. The location is ideal for Anthem Highlands.

Great place for supplies and information. Take your water sample to them and after a short testing…read moreyou receive all the information you need to keep your pool water clear and clean. Great customer service and lots of goodies for all ages.

From design, through construction, and after care, their team was always there to guide use through…read morethe process. They are great.

Amazing experience with John who did an amazing job on the design providing so many options, ideas,…read moreand always ready to listen. John and Kurtis were always present through the build to the end. Kurtis is an exceptional Project Manager who knows customer service and truly wants only the next experience for the customer. I am extremely happy with the entire process, value for the money, and amazing post build customer service. In construction there are always issues that come up yet Kurtis was two steps ahead every time!!!

Best experience ever! Well ran project by all parties involved! Could not be happier with my pool.read more

The service was great. Bo was very professional and he explained well what the issue and the…read moreservice was.

Professional, friendly, responsive, competitive prices - I can't stop heaping on the superlatives…read more It wasn't until I switched service companies to Tranquil that I realized my first guy was doing almost nothing. 1 filter cleaning in 2-3 years? Really? I didn't know that wasn't good until I hired Tranquil. And Tranquil beat the first guy's price. If you're meh on your pool service company, give Tranquil a call. They're the best.

These guys did a FANTASTIC job repairing a leak in my pool that was costing me hundreds of dollars…read moreper month. No one else could figure it out. But the team at Tranquil gave me a transparent quote, were so professional and thorough. And even though it was a big job, they never rushed, they made sure they got it done CORRECTLY, and now my water bills are FIXED! Yay!! Thank you team!

I have used ez pools for 4 years. Eric is the owner and he has always been great. Answers any…read morequestions I have had and helped me when there is a problem with my pool promptly. The service men always show up at scheduled time and are very nice regardless if my dogs are not. I recommend this company for weekly pool seevic

Eric with EZ POOLS is phenomenal! Our pool needed a full overhaul, and Eric and his team delivered…read more The absolute nicest and most efficient company we have come across. He even installed a new light, which the other companies missed. Thank you so much EZ Pools, we are ready for pool season.

Personally, I enjoyed working with Barry during the construction of our pool, and the project…read moreitself went smoothly at the time. However, over the years, we have had them return multiple times for recurring cracks. Each time, the repair involved filling the cracks, which unfortunately did not appear to resolve the underlying issue, as the same cracks kept returning. Earlier this year, I contacted Doug and again regarding the same problems. I was told the cracks were likely due to seismic activity. Based on our observations, we are not convinced that is the cause. Additionally, there is currently a metal piece protruding from the side wall they built, along with other issues. We have documented these problems over time with photos and emails. After raising these issues again and requesting further assistance to address the underlying problem, we did not receive any additional follow-up communication. Because of this, we are now exploring other options to resolve the issue. Overall, while the initial build experience was positive, our experience with follow-up repairs and warranty support has been disappointing. I am sharing this so future customers can be sure to ask detailed questions about warranty coverage and long-term repair solutions before moving forward.

Mission West Pools and Spas did an amazing job on our pool install. Bill Relaford is the best…read morecontractor we have ever worked with. He was truly a pleasure, and he made the install process absolutely seamless. I had about five other companies come out to quote us. His quote for the install was great and it fit within our budget, but it was his professionalism and warm authenticity that sold us. Every crew that came out was respectful of our property and exceedingly efficient. We actually hired his last crew to put in some additional pavers and rock to complete the yard. All the big companies on Yelp and other review spaces must pay a fee to show up at the top of the pool builder list because if quality, customer service, attention to detail, and professionalism were the only considerations when deciding which companies are highlighted on review sites and apps, then Bill Relaford and the whole Mission West crew, would most certainly earn the top spot. Give them a try if you are in the market for a pool. You will be doing yourself a huge service!

ZERO STARS: We had lights installed on Feb 19, 2025 and they were working great until the rain from…read moremid November. On Friday after Thanksgiving, the front zone stopped working and after investigating, it looks like they installed the RF receiver in my rain gutter without any waterproofing protection. The WHOLE point of us buying this system is for the Christmas season and I haven't been able to use them on the front of my house....which really disappoints and frustrates me. I've tried contacting our salesman, Ronnie Castillo and he's really not interested in trying to help us...so my husband tried contacting his boss, Nate Miller and we're not getting any responses. I've contacted them through ALL their channels and no one answers their phones or returns calls. Submitted tech ticket, called and left a VM, emailed support, called local office in Las Vegas, and emailing the owner... BUYER BEWARE....Once they get your $$$ they don't care about any Customer service or warranty accountability. And from the looks of other reviews, we're not alone.

This company has the WORST customer service I've ever experienced. I've been contacting them…read moresince August about issues with my lights that were installed in July. No one calls back, no one answers emails, no one picks up the phone. My goal is to warn everyone NOT to use this company. I paid thousands for lights that won't turn on remotely as promised, database doesn't hold programmed information. They sent a tech out 2 weeks ago, was here less than 5 mins and said he'd do an update and be in touch. Still doesn't work.