The service was amazing, we were helped by Tyler. They walked us through each and every question to…read morehelp us find the perfect spa. We will definitely be coming back.

Had the most amazing experience with Michael Wynn at the Hot Tub Liquidators store in Summerlin…read more After looking online for quality hot tubs and researching which spas are the highest quality my girlfriend and I went in to look at the spa's at the Hot Tub Liquidators Summerlin location. Specifically we liked the Platinum Brand that only Liquidators carry. Michael was so knowledgeable on all the brands they have at the store and by him asking my girl and I many questions we were able to find the perfect spa for us. I felt Michael truly had our best interests in mind and gave us all the information we needed to make the best decision and find the correct hot tub for our needs. My girlfriend and I left feeling so confident that we purchased the best quality spa not to mention we feel we got a great deal!!! Thank you Michael.

I Only Gave This Company A 5 Star Rating Because That's The Highest Rating Available. ~~ You'd Not…read moreBelieve The Extent To Which These Men Went To , Not Only Move My Hot Tub From The Front To The Back -Side Concrete Pad And Install The Unit For Me. They Even Assembled The Steps And Repaired My Side Gate Which Had Been In Disrepair For Years.~ I Was In Business For Over 30 Years Before Retiring Here In Vegas --And I'm Familiar What Customer Service Is- But This Company's 2 Men Went FAR Above Any Expectations - P.S. I Contacted The BBB And I'll Be Contacting A1 Hot Tub To Get Additional Required Information To Have Them Listed In The BBB So I Can Give Them A Ravingly Excellent Rating In The BBB Report As Well Just In Case You Haven't Noticed: " I HIGHLY RECOMMEND A1 Hot Tub And Swim Spa"- And Suggest You Hire Them As Well

Mike was absolutely fantastic!!!…read more He was honest, helpful, hardworking, and reliable! If you need any type of repair. This is your guy! Cathy was also so sweet and great! They are the dream team! Worth every penny to homer our hot tub fixed!

I was referred to Wes and Acquabella Pools by my brother in law who had his pool built by them…read more Wes gave us a beautiful design incorporating everything we wanted done including: Spa, outdoor BBQ island, fire pit, fire bowls deck jets, landscaping, lighting and a pergola cover. It took just under 3 months to complete and the finished product was beautiful. The reason I gave 5 stars is not just the pool construction, but Wes responded quickly to any questions or concerns we had. He had 6 or 7 different crews working on the project, each picked by Wes because they knew what they were doing and did it well. The City Inspections were no problem as everything was in order. Oh, and did I mention he easily underbid the other pool contractors? It was a great value for us. I highly recommend Acquabella Pools.

I would like to state at this time, my employers are satisfied with the completed product …read more I enjoy personally looking at the beautiful view you have created for my daily environment . I appreciate that it is not an easy task to satisfy everyone all the time. And I am grateful for your efforts to complete the project to perfection . Thank you

I highly recommend Priority Pools to anyone looking for dependable, consistent pool cleaning and…read moremaintenance. Alejandro does a great job--his attention to detail truly sets them apart. He always follows through on every instruction I provide, and week after week, the service is thorough and reliable. I've worked with two other pool service companies in the past, and neither comes close. They usually started off strong, but their quality quickly declined over time. In previous years, poor maintenance even caused my pool to turn completely green. Since switching to Priority Pools, I haven't had that issue once. I don't often go out of my way to recommend companies, but Priority Pools--and especially Alejandro--have absolutely earned my trust.

We've used Priority Pools since our brand-new pool was completed three years ago, and the…read moreexperience has been extremely disappointing. In that time: * The heater has failed twice (and is currently not working again) * The chlorinator has been replaced * The pool lights have been replaced twice * The silver quartz finish already looks stained and bleached Maybe some of this is poor Hayward Industries equipment, but it's hard to know because the service tech changes constantly -- about every 6 weeks -- so there's zero accountability or continuity. This is a saltwater pool, yet instead of properly diagnosing or maintaining the chlorinator system, they routinely dump gallons of liquid chlorine into the pool every week. Actual "service" often feels limited to: * Emptying the leaf basket * Lightly brushing the pool * Adding chemicals And nearly everything beyond that becomes an extra charge: * Chemicals? Extra. * Filter cleaning? Extra. * Repairs? Extra. * Someone coming out because the system they maintain stopped working? Extra. Worse, many of the techs seemed unfamiliar with how the equipment even operates, making service calls frustrating and unproductive. What really bothered me was adding up the actual cost over three years. Once you include all the side charges, repair calls, chemical add-ons, and maintenance fees, the true cost is easily several times higher than the advertised "weekly service" price. The marketing and online reputation look polished, but our real-world experience has been expensive, inconsistent, and lacking accountability.

California Pool recently completed the construction of our pool in Lake Las Vegas, Henderson,…read moreNevada. From our initial meeting with Danny Lovio, Senior Sales Consultant, through each phase of construction under the supervision of Mario Villegas, the entire California Pool team--including their crews and subcontractors--demonstrated consistent professionalism, courtesy, and efficiency. We appreciated receiving clear daily updates on the project's progress. Showcase Landcare worked seamlessly alongside California Pool, contributing to a cohesive and well‑coordinated environment throughout the build. We also received excellent instruction from Steve Gallagher, who spent several hours guiding us through the operation and maintenance of our new pool. We thank this team for delivering such a pleasant upgrade to our home, and we would confidently recommend this team to anyone considering the construction of a new pool.

From design, through construction, and after care, their team was always there to guide use through…read morethe process. They are great.

Anthony & Sylvan Pools recently completed our pool installation and this project was A+ from start…read moreto finish! It's rare that a project of this magnitude is flawless but from working with Bachir on the Sales and Design to Chris on the Project Management, we were completely satisfied. Our backyard is amazing and we would highly recommend them!

I had a new Jandy Erosion Chlorinator Feeder installed, an updated version. The old one was…read moreleaking and the cap was hard to remove. Thanks to Bowen Swift, who recomnended to replace with a new version and also did a follow-up the next day. Mahalo Bo!

Professional, friendly, responsive, competitive prices - I can't stop heaping on the superlatives…read more It wasn't until I switched service companies to Tranquil that I realized my first guy was doing almost nothing. 1 filter cleaning in 2-3 years? Really? I didn't know that wasn't good until I hired Tranquil. And Tranquil beat the first guy's price. If you're meh on your pool service company, give Tranquil a call. They're the best.

These guys did a FANTASTIC job repairing a leak in my pool that was costing me hundreds of dollars…read moreper month. No one else could figure it out. But the team at Tranquil gave me a transparent quote, were so professional and thorough. And even though it was a big job, they never rushed, they made sure they got it done CORRECTLY, and now my water bills are FIXED! Yay!! Thank you team!

I have used ez pools for 4 years. Eric is the owner and he has always been great. Answers any…read morequestions I have had and helped me when there is a problem with my pool promptly. The service men always show up at scheduled time and are very nice regardless if my dogs are not. I recommend this company for weekly pool seevic

I had previously had another service company taking care of our pool and spa but was not happy with…read morethem. Ever since I switched to EZ Pools it has in fact been super easy. You can always count on them to be there, they provide notice when they're on the way, and provide a report at the end of the service. The company owner is great people and goes out of his way to make sure his customers are happy with their service. Would highly recommend.

We interviewed about 8 pool companies and chose Mission West pools. Their overall cost was in the…read moremid-range; however, we chose them because of their PM - Desiree. When we first spoke, she was upfront, polite, professional, and easy to speak with. In addition, she promised to be THERE for us with any questions or concerns. And, this was spot on! We are very glad that we did choose her and Mission West. Here are the pros and cons: Cons - Seriously, the PERMITS with the city will take forever. If you tweak it after it gets approved, add another 2-3 months!! We started in Nov 2022, and due to waiting for permits, we were not done until June 2023. Lessons learned: Make sure you review it with the PM before submitting it. There was "loss" in translation on the diagram and we had to tweak it to make it work. - We went with the white plaster. Filled with water, it is light blue. Once you chose it, you are stuck with it for the next few years until you decide to redo the plaster. If we had to redo it, I would have gone with Blue plaster with quartz blue pebbles. Pay a bit extra. - Contractor availability. Most of the pool companies contract with specific companies. There were times that we had to wait for these companies to complete other jobs before ours could continue. As a result, the project was delayed a few days/weeks. - Hayward water pump is painful. Glad that it is far away from the main house. It is noisy and loud. For a new machine, we had issues with "high T Cell temperature and various warnings". Wish they used a different vendor. Also, wish they have two SEPARATE pumps - one for the main pool and one for the spa. - Wish we bought LARGER mosaic for the middle of the pools. However, once the plaster is down, no more mosaics...LOL... Pros - This was easy: Desiree. Our family loves her. She is very personable and is always there for us. When we call her, she usually picks up or call us back within 24 hours. The communication was EXCELLENT. She really cared and we really appreciate her hard work. Note: if she did not know the answer, she always got back to us quickly. In addition, she would bring her kids. And, our kids would spend time with them... she is very cool. - Pedro the concrete guy. Don't know how to say this, he is an amazing person. Did an incredible job with the landscape and artificial service. - Alfredo rocked it with the electrical work - Sergio kicked butt with the excavation Overall, despite the hiccups, Mission West came through. Pool is great. Would highly recommend Mission West Pools.

Personally, I enjoyed working with Barry during the construction of our pool, and the project…read moreitself went smoothly at the time. However, over the years, we have had them return multiple times for recurring cracks. Each time, the repair involved filling the cracks, which unfortunately did not appear to resolve the underlying issue, as the same cracks kept returning. Earlier this year, I contacted Doug and again regarding the same problems. I was told the cracks were likely due to seismic activity. Based on our observations, we are not convinced that is the cause. Additionally, there is currently a metal piece protruding from the side wall they built, along with other issues. We have documented these problems over time with photos and emails. After raising these issues again and requesting further assistance to address the underlying problem, we did not receive any additional follow-up communication. Because of this, we are now exploring other options to resolve the issue. Overall, while the initial build experience was positive, our experience with follow-up repairs and warranty support has been disappointing. I am sharing this so future customers can be sure to ask detailed questions about warranty coverage and long-term repair solutions before moving forward.

Dealt with Dalton on the initial presentation and he was very thorough and was a pleasure to work…read morewith. I am awaiting installation which should be some time in January. Excited to see how everything looks. Impressed so far.

ZERO STARS: We had lights installed on Feb 19, 2025 and they were working great until the rain from…read moremid November. On Friday after Thanksgiving, the front zone stopped working and after investigating, it looks like they installed the RF receiver in my rain gutter without any waterproofing protection. The WHOLE point of us buying this system is for the Christmas season and I haven't been able to use them on the front of my house....which really disappoints and frustrates me. I've tried contacting our salesman, Ronnie Castillo and he's really not interested in trying to help us...so my husband tried contacting his boss, Nate Miller and we're not getting any responses. I've contacted them through ALL their channels and no one answers their phones or returns calls. Submitted tech ticket, called and left a VM, emailed support, called local office in Las Vegas, and emailing the owner... BUYER BEWARE....Once they get your $$$ they don't care about any Customer service or warranty accountability. And from the looks of other reviews, we're not alone.