I Only Gave This Company A 5 Star Rating Because That's The Highest Rating Available. ~~ You'd Not…read moreBelieve The Extent To Which These Men Went To , Not Only Move My Hot Tub From The Front To The Back -Side Concrete Pad And Install The Unit For Me. They Even Assembled The Steps And Repaired My Side Gate Which Had Been In Disrepair For Years.~ I Was In Business For Over 30 Years Before Retiring Here In Vegas --And I'm Familiar What Customer Service Is- But This Company's 2 Men Went FAR Above Any Expectations - P.S. I Contacted The BBB And I'll Be Contacting A1 Hot Tub To Get Additional Required Information To Have Them Listed In The BBB So I Can Give Them A Ravingly Excellent Rating In The BBB Report As Well Just In Case You Haven't Noticed: " I HIGHLY RECOMMEND A1 Hot Tub And Swim Spa"- And Suggest You Hire Them As Well

Mike was absolutely fantastic!!!…read more He was honest, helpful, hardworking, and reliable! If you need any type of repair. This is your guy! Cathy was also so sweet and great! They are the dream team! Worth every penny to homer our hot tub fixed!

I was referred to Wes and Acquabella Pools by my brother in law who had his pool built by them…read more Wes gave us a beautiful design incorporating everything we wanted done including: Spa, outdoor BBQ island, fire pit, fire bowls deck jets, landscaping, lighting and a pergola cover. It took just under 3 months to complete and the finished product was beautiful. The reason I gave 5 stars is not just the pool construction, but Wes responded quickly to any questions or concerns we had. He had 6 or 7 different crews working on the project, each picked by Wes because they knew what they were doing and did it well. The City Inspections were no problem as everything was in order. Oh, and did I mention he easily underbid the other pool contractors? It was a great value for us. I highly recommend Acquabella Pools.

We had our pool done by Wes started around May 2021 and completed October 2021. We experienced a…read morebunch of hiccups during the process so it took longer than the promised date of completion. For instance, him not putting the automatic cleaner that's why he had to redo it. Despite all the headaches and mistakes done we proceeded and finished the project with him. Until we discovered during our pool maintenance for a standard fill and re-polishing. We found that our plaster was done incorrectly. We've had inspector come check and they said it was not done right that's why there's holes on the plaster. We reached out to him since it should be under warranty and for weeks, he would reply with "I'll reach out to my guy", "I haven't heard back, we'll contact you". Basically a lot of brushing off. And to this day, he's still has not reached out to fix the problem. I want to share this with everyone so you can beware of the lifespan of your pool done with this company. You maybe saving some money for now, but you'll end up having to spend more than you should to fix all the errors down the road.

Priority Pool Service, formerly Tiger Shark Pool Service, has been outstanding. Their staff is…read moreprofessional, friendly, knowledgeable, and dependable. Their pricing is fair and honest, and we have never been disappointed with the quality of their service. Several of our neighbors have started using them as well after seeing the results, and everyone has been very happy. If you're looking for a reliable pool service, save yourself the time and frustration and have them come out for a quote. I think you'll find their pricing to be fair, affordable, and completely transparent. One thing I especially appreciate is that they don't leave your pool pump running for eight hours a day to make their job easier and increase your electricity bill. They do the job the right way and genuinely look out for their customers. I highly recommend Priority Pool Service to anyone looking for honest, dependable, high quality pool service.

We've used Priority Pools since our brand-new pool was completed three years ago, and the…read moreexperience has been extremely disappointing. In that time: * The heater has failed twice (and is currently not working again) * The chlorinator has been replaced * The pool lights have been replaced twice * The silver quartz finish already looks stained and bleached Maybe some of this is poor Hayward Industries equipment, but it's hard to know because the service tech changes constantly -- about every 6 weeks -- so there's zero accountability or continuity. This is a saltwater pool, yet instead of properly diagnosing or maintaining the chlorinator system, they routinely dump gallons of liquid chlorine into the pool every week. Actual "service" often feels limited to: * Emptying the leaf basket * Lightly brushing the pool * Adding chemicals And nearly everything beyond that becomes an extra charge: * Chemicals? Extra. * Filter cleaning? Extra. * Repairs? Extra. * Someone coming out because the system they maintain stopped working? Extra. Worse, many of the techs seemed unfamiliar with how the equipment even operates, making service calls frustrating and unproductive. What really bothered me was adding up the actual cost over three years. Once you include all the side charges, repair calls, chemical add-ons, and maintenance fees, the true cost is easily several times higher than the advertised "weekly service" price. The marketing and online reputation look polished, but our real-world experience has been expensive, inconsistent, and lacking accountability.

California Pool recently completed the construction of our pool in Lake Las Vegas, Henderson,…read moreNevada. From our initial meeting with Danny Lovio, Senior Sales Consultant, through each phase of construction under the supervision of Mario Villegas, the entire California Pool team--including their crews and subcontractors--demonstrated consistent professionalism, courtesy, and efficiency. We appreciated receiving clear daily updates on the project's progress. Showcase Landcare worked seamlessly alongside California Pool, contributing to a cohesive and well‑coordinated environment throughout the build. We also received excellent instruction from Steve Gallagher, who spent several hours guiding us through the operation and maintenance of our new pool. We thank this team for delivering such a pleasant upgrade to our home, and we would confidently recommend this team to anyone considering the construction of a new pool.

From design, through construction, and after care, their team was always there to guide use through…read morethe process. They are great.

I had a new Jandy Erosion Chlorinator Feeder installed, an updated version. The old one was…read moreleaking and the cap was hard to remove. Thanks to Bowen Swift, who recomnended to replace with a new version and also did a follow-up the next day. Mahalo Bo!

I got estimates from at least 5 pool builders but Anthony & Sylvan won me over with their designer…read moreRobert Stewart and his boss Jim. Chris Whitlock was my Project Manager and we created a group text to ensure I was kept in the loop. They still answer my questions within moments and my pool has been completed for 6 months now. Chris told us it would take 10-12 weeks to complete and they did it in eleven. I've read my share of bad reviews but none of them applied to my experience. And there was no price gouging. We were told from the start to find our own landscaper or we would incur a 10% up charge. Devon held our pool school which we video taped and we learned everything necessary to maintain the pool ourselves. We get compliments from everyone that visits and Anthony & Sylvan even took promotional photos of our pool. I'd definitely recommend them to anyone looking to build a pool and I'd use them again if we move back East.

Professional, friendly, responsive, competitive prices - I can't stop heaping on the superlatives…read more It wasn't until I switched service companies to Tranquil that I realized my first guy was doing almost nothing. 1 filter cleaning in 2-3 years? Really? I didn't know that wasn't good until I hired Tranquil. And Tranquil beat the first guy's price. If you're meh on your pool service company, give Tranquil a call. They're the best.

These guys did a FANTASTIC job repairing a leak in my pool that was costing me hundreds of dollars…read moreper month. No one else could figure it out. But the team at Tranquil gave me a transparent quote, were so professional and thorough. And even though it was a big job, they never rushed, they made sure they got it done CORRECTLY, and now my water bills are FIXED! Yay!! Thank you team!

I have used ez pools for 4 years. Eric is the owner and he has always been great. Answers any…read morequestions I have had and helped me when there is a problem with my pool promptly. The service men always show up at scheduled time and are very nice regardless if my dogs are not. I recommend this company for weekly pool seevic

Eric with EZ POOLS is phenomenal! Our pool needed a full overhaul, and Eric and his team delivered…read more The absolute nicest and most efficient company we have come across. He even installed a new light, which the other companies missed. Thank you so much EZ Pools, we are ready for pool season.

Personally, I enjoyed working with Barry during the construction of our pool, and the project…read moreitself went smoothly at the time. However, over the years, we have had them return multiple times for recurring cracks. Each time, the repair involved filling the cracks, which unfortunately did not appear to resolve the underlying issue, as the same cracks kept returning. Earlier this year, I contacted Doug and again regarding the same problems. I was told the cracks were likely due to seismic activity. Based on our observations, we are not convinced that is the cause. Additionally, there is currently a metal piece protruding from the side wall they built, along with other issues. We have documented these problems over time with photos and emails. After raising these issues again and requesting further assistance to address the underlying problem, we did not receive any additional follow-up communication. Because of this, we are now exploring other options to resolve the issue. Overall, while the initial build experience was positive, our experience with follow-up repairs and warranty support has been disappointing. I am sharing this so future customers can be sure to ask detailed questions about warranty coverage and long-term repair solutions before moving forward.

Mission West Pools and Spas did an amazing job on our pool install. Bill Relaford is the best…read morecontractor we have ever worked with. He was truly a pleasure, and he made the install process absolutely seamless. I had about five other companies come out to quote us. His quote for the install was great and it fit within our budget, but it was his professionalism and warm authenticity that sold us. Every crew that came out was respectful of our property and exceedingly efficient. We actually hired his last crew to put in some additional pavers and rock to complete the yard. All the big companies on Yelp and other review spaces must pay a fee to show up at the top of the pool builder list because if quality, customer service, attention to detail, and professionalism were the only considerations when deciding which companies are highlighted on review sites and apps, then Bill Relaford and the whole Mission West crew, would most certainly earn the top spot. Give them a try if you are in the market for a pool. You will be doing yourself a huge service!