I've been coming to Westlake Nail Spa every two weeks for many years. I LOVE these ladies (and…read moregent). Each and every one of them does their best to provide great service and try to make you happy. If a mistake is made, they always make it right. The atmosphere is airy, clean, and comfortable, with a huge selection of color and service options. At this point, I always see Dong and Kelly for my nails. They are talented, professional, friendly and sweet, and are always willing to try something new with me. Shyla at reception is also outstanding when it comes to customer service and keeping thing running smoothly. Nail services are hard work and very intimate--the cost to me is entirely justifiable for what they do, and these techs deserve so much respect for their skill. Keep up the great work, you guys!

My partner and I needed a Gel Mani and Pedi done for our Cancun trip which leaves today, Called…read morelast minute and they didn't answer and I thought they were closed for Juneteenth but they called back after a minute or so! I was able to get same day appointment for 4pm (Called at 1pm). I was so happy! We waited about 15minutes but we got in there early so We don't mind. They were pretty busy! They were nice and friendly, everyone was professional. The place was relaxing, music playing and people chit chatting. It was great! We will definitely come back more often. Oh also I had one person doing both my Mani and pedi. My Bf had two people, he liked the person doing his pedi but not so much the person doing the mani. He just thought she was wasn't as patient and careful. She had polish on his inner fingers and around other areas of his hands but other than that it was great. We cleaned it us once we got home.

Worth the money. The past 2 times I've been were on Sundays and I was threaded right away. I have…read morebeen getting my eyebrows waxed since FOREVER, so during my first time getting threaded...My right eye hurt so bad, but it was so worth it. It literally felt like what was happening, 2 strings rubbing against your skin which was uncomfortable, but the results were on point. I didn't have to come back until about a month later whereas, waxing would grow back in 2 weeks. I also didn't look as red vs. waxing. Just make sure you tell them it's your first time if it, so they can give you instruction on how to stretch your skin.

I used to come here all the time, this was my go-to spot. Even now, in a pinch, I would probably…read morestill come back. Sometimes you get lucky with great work, other times not so much. I also followed Amar from her previous location in Serramonte, which shows how much I trusted their work. However, over time I've noticed a decline in quality. I'm not sure if it's because they've built a loyal clientele or something else, but the attention to detail just isn't what it used to be. It's especially disappointing considering the prices have gone up. I completely understand inflation and don't mind paying more, but when prices increase, the quality should stay consistent or improve, not decline. I've since taken my business elsewhere. I'm paying more now, but it's worth it for consistent results and not having my eyebrows come out uneven.

I have been going to Lisa for all my Waxing needs (for over 6 years!) and each and every time has…read morealways been amazing and fast and no issues after at all! She is easy to talk to and she makes sure everything is good and it's always such a smooth session with her. I've been to other waxers and trust me, she is so consistent in terms of getting everything you want to get rid of gone, and so smooth after the session. I don't have to worry when I go to her for any waxing needs. What's awesome about her waxing sessions is she uses both hard and soft wax and that is awesome because different areas require different waxes right? I go monthly if I'm not out of town! The vibes are good and peaceful. The waiting area is nice and there's a restroom! Parking is street parking and it's not metered (ive never paid) Just text her!

(10 if I could!)…read more I've been seeing Lisa for 10 years, and she's truly in a league of her own. She does both hard and soft wax, which is rare, and somehow makes something that's normally uncomfortable feel completely easy and manageable. Her space is always immaculately clean and sterile, which makes the experience feel safe and professional. Every visit is gentle, efficient, and welcoming--she makes you feel completely at ease. If you want a wax done right, Lisa is hands-down the best--you'll never go anywhere else!

Avoid Ten at all costs! I called for a same day appointment and Manny fit me in the schedule. Upon…read morearrival, Alex told me to sit at his station and asked what color I wanted. I told him I'm only getting a haircut and he said ok. Another customer walks in and he assists her, seating her at the station behind me and proceeds to ask what cut and color she would like. About 5 minutes later, he tells me to sit 2 stations down. Ten comes over after she assisted another customer and asks what cut I would like. I told her I wanted to keep my V shape + long layers and just wanted to thin out my hair. She said ok and started straightening my hair. My hair is already very straight to begin with and I've never been to a salon where they start off straightening your hair, but this should've been enough for me to trust my gut and get up and leave! I decided to "trust the process" and she basically began dry cutting my hair and kept straightening in between cuts. In the end, she styled it with the straighter and said "I gave you more layers ok?" I'm so disappointed by Ten because not only did she not listen to what I asked for, but she butchered my hair. Of course with all the straightening, my hair would look decent because it's "styled," but when it's freshly washed and blow dried without styling, it's a choppy 3 layer haircut! I'm not sure who hired her, but she isn't fit to be a hairstylist. Now I have to either find someone who can fix my hair or just let it grow out.

I had SUCH a bad experience at another place that left my hair super patchy and orange I reached…read moreout to Alex the night before, and he got me in at 8:15 AM THE VERY NEXT DAY. I don't even think they open that early too! I'm beyond happy with how my hair turned out. If you've ever had a bad color job and feel like it's unfixable, go to Alex. He genuinely works magic. Never going anywhere else.

This is a miniature shop. I loved the setting. I liked the scent of the smell and the music in the…read moreroom, but personally the scent is little bit too strong for me and the music is kinda loud for me. Lendy is a very sweet and attentive person. She provided a great customer service. Definitely will comeback for her service. Overall, easy to find parking and it's very easy to make an appointment through Yelp. :)

I've been seeing Lendy for my post-op care lymphatic drainage massages, and from the very first day…read moreI met her, it felt like we'd been friends forever! We have such a great connection -- we can laugh together and also have real conversations, which makes the time fly. She's so skilled that I end up completely relaxed, often falling asleep. I look forward to every appointment! What I appreciate most is how much she cares -- she even came in on her day off to make sure I didn't miss a massage early in recovery. I'm so glad I met her and I'm super happy with my results so far. I highly recommend her for post-op massages -- she's truly the best!

Alison is the absolute best at what she does, despite moving from sf to east bay i still see alison…read morefor my brazilian sugaring! She is so efficient and great at what she does i've never had such thorough clean and professional results. I love that she incorporates threading as well, which ive never seen offered anywhere !

Least painful Brazilian waxing/sugaring I've had around the Bay Area, FAST, and very affordable…read morecompared to others! I am so happy I found Allison again! I first discovered her 14 years ago and she introduced me to Brazilian sugaring. I quickly became a regular because she was so good. I moved away for many years and forgot SF Sugaring was inside Sol y Luna. She is still the best- as fast, friendly, minimal pain and thorough. I can't recommend her enough, even if that means harder to get an appointment, because her techniques and how much of herself she gives to clients deserve to yield success and she really goes above and beyond.

Hidden Beauty is truly a hidden gem! I've had a wonderful experience every time I visit. The staff…read moreis friendly, welcoming, and highly skilled. They offer a wide range of beauty services, making it a convenient one-stop shop for self-care. The salon is always clean, professional, and attentive to detail. Whether you're getting your eyebrows threaded, waxing, lashes, or other beauty treatments, it's clear they genuinely care about making you look and feel your best. The results are consistently beautiful, and I leave feeling more confident each time. If you're searching for a reliable beauty salon in South San Francisco, I highly recommend Hidden Beauty! You won't be disappointed!

I've been going to Simi for years! She does an amazing job everytime and when I leave town for…read morecollege, I miss her so much because no one else has threaded my brows as good as her. She really takes her time and is careful with her work. She's the best!!

Big fan of all the eyebrow services done here! I have defaulted to doing eyebrow waxes and really…read morelove the attention to detail done during the mapping process. They ensure you feel good every step of the way. I've also tested tinting and lamination and was a fan!!

Unfortunately, I have to leave a 1-star review based on my recent experience…read more I booked "The Works" Custom Facial, which is advertised as a 1 hour and 30 minute service for $140 and includes a double cleanse, exfoliation/dermaplaning if needed, extractions, masks, face massage, cold therapy, serums, moisturizers, and SPF. My appointment started at 3:00 PM, but the facial was finished around 3:50 PM. I asked my esthetician, Serena, why the service ended so early because I was expecting the full 90-minute experience. I was told that the service is based on what your skin needs rather than the scheduled time, and that I did not require many extractions. While I understand that every facial should be customized to the client's skin and that I did receive the LED light treatment, I was disappointed that the service ended after about 50 minutes when I had booked and paid for a facial advertised as 1 hour and 30 minutes. I did not receive a mask, and the facial massage felt extremely minimal. In my experience at other spas, when extractions or corrective treatments are not needed, the esthetician typically uses that time for a longer facial massage, additional mask time, scalp massage, hand and arm massage, neck and shoulder massage, or other relaxing treatments so that the appointment still feels complete and the client leaves feeling cared for and pampered. Instead, I left feeling as though I received less because I take good care of my skin. What was most frustrating was paying the full $140 price, plus a 15% tip, while receiving a significantly shortened service. Had I known that the appointment could be reduced by nearly 40 minutes depending on my skin condition, I would have appreciated that being clearly communicated before booking. Advice: If you have acne, congestion, or significant extraction needs, this service may be a good value for you. However, if you maintain your skin regularly and are looking for a relaxing 90-minute facial, self-care experience, or glow-up refresh, I would strongly recommend asking exactly what is included and how long your treatment is likely to last before booking or just go somewhere else. I left feeling disappointed, misled by the advertised appointment length, and feeling that I did not receive the full experience that was represented for the price.