So this is a working lab and dispensary. Very g Cool museum quality displays and artwork on the walls. I enjoyed watching the techs work behind a glass window doing work to make medical and recreational products. It was super freaky to see huge 20 pound bags of raw buds on shelves in what looked like a high tech humidor. There was lots of chemistry looking equipment in a very sterile environment. They don't mind you staring and even taking some pictures. In the retail area, the tenders were very nice and super knowledgeable of the products and uses. This location is about a 15 minute ride share from the strip but pretty close to the Stratosphere property. read more

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It's not Acres any more. It's Curaleaf...but NEW. It's clean and ok. You can definitely buy all herbals here, but it's online ordering only. Order online via kiosk in the store too. Get in line and wait for text. Pick up at the counter. Thats fine, but it's lame. I want to just slide through. Get in line, order, leave. It's really just 'meh.' If you liked original Acres and loved Underground like I did, you'll fully understand my shoulder shrug sentiment. Two stars: you can buy weed, you will get baked, restroom. read more

If I say I was acres customer over a year and been shopping there 6 days a week , I haven't lied. And now after the pandemic shut down they've emailed me(a medical patient medical ID , and 3 form of IDs to match) that they cannot help me out because I don't the lack of Nevada state ID. A TOTAL AND COMPLETE BULLSHIT. People don't shop here. All other dispensaries have dropped their prices and I've ordered from NuLeaf and it was sooo easy and professional In less than a hour I got my supplies. read more

Acres Cannabis - Yeah like I will wait for you to email me if anything changed! No thanks , just lost your best customer. - Cannabis Dispensaries Near Me - Las Vegas, Nevada

Flower here is fine. I don't like waiting in line while the budtenders make dumb conversation with me and others. Give me my weed and let me get out of here! Some of the customers ask too many questions and hold the line up. Edit: changing my review to five stars because they have recently added a special window to quickly pick up online orders! Super! Thank you Acres. read more

Usually come here almost bi-weekly I've had the privilege of having odie be my bud tender most of the times that I arrive, she's fantastic and has taken care of me and my fiancé several times, always very knowledgeable about strains and the product and always upbeat. Wanted to leave this here as a thank you to Odie for her awesome service and even better personality. read more

If I could give this dispensary less than 1 star, I would. They never have a selection of anything that they have on their menu, and when they do, they have maybe one choice and the rest they never have in stock. I've been here at least 3-4 days a week in the last month and they haven't gotten anything different in the whole time I've been coming. One of the girls even tried to lie and tell me they were getting in a shipment that day, which wasn't true at all because I came back the next day and they still didn't have anything new and they didn't get that "shipment" homegirl was talking about. that was one of the times I just bounced out because they had NOTHING. And another thing. They don't allow you to use your points in a beneficial way to the customer. They don't allow you to use your points on top of having the local discount or even a brand discount. Which, is strange to me because every dispensary I go to, Nuleaf, Oasis, Reef, etc. they all allow you to use the points you've built up with your own money, even if the item is already discounted. Acres is greedy and has shit selection. All in all. Lol. read more

Visit this past weekend at the Underground I forgot my bud tender's name, but he was extremely helpful. Got some really good deals. I did get one bag that I paid full price for that was dry and dusty. Seems like the bags that have a clear window tend to dry out faster. Old Pal Adds a packet to prevent buds from drying and even though the flower was 6 months old it was still relatively fresh because of it. Regardless a great place to visit. Whomever reads this be very careful what you purchase and squish the bag before buying. read more

Acres Cannabis - Gorilla Glue #4 - Cannabis Dispensaries Near Me - Las Vegas, Nevada

I understand you were forced to adapt and pivot your business model on the fly. I understand it was probably something you didn't plan on doing for a while yet. I understand this pandemic has been difficult for so many people. What I don't understand is how you chose to treat your customers. I don't understand not updating your website to insure your customers are getting correct and up to date information. I don't mind being patient and I don't mind paying slightly inflated prices at this time. I get it. Not stating clearly on your website that you need front and back of the ID to expedite the process and then making those people re enter your "email queue" is unacceptable. Not updating your website and allowing it to clearly state you will respond to emails but it may take "an hour" when in actuality it took 30 hours to respond asking for me to send a picture of the back of the ID. Then it took you 35 hours to inform me you have a new system. Just so I can keep trying to send you my info? So I can try the give you my money? I don't think so. Especially not when other dispensary's can deliver in less then 6 hours. I can place my order online and upload my ID immediately. Like I said I understand times are difficult right now. Your competition was able to handle the situation a thousand percent better then you. They have all been honest on their website about timing and process to get order placed. You were not. If you would have told me even in the first email I was looking at a 72-96hr journey I could respect that and you would have a much better review. Treat your customers with respect. Be honest about your limitations and shortcomings. Nobody is perfect I get that but you absolutely have a lot to work on. read more

I never Yelp, but I signed specifically to leave these shameless amateurs the review they deserve. My boyfriend and I wasted our day patiently waiting for a delivery. We were told to expect it after 11 am, he called them and spoke politely to one of their reps asking her how is that even acceptable and why don't have a queue or even a clue as to when the delivery is to be made. Instead, and to add insult to injury the rep condescendingly said: I don't have to keep up on this phone, until she was reminded that not a single rude or impolite word was uttered. Only then did she say: oh well, it's a learning curve. No remorse, no actual plan or even knowledge about a delivery time. Instead, they swindled us into sending photocopies of our licenses to some email address to facilitate the order which was never delivered. On top of this, I have to go on an apology tour to all of my friends who I recommended this garbage dispensary too. And I'll do all I can they also sent their frustration to these loser learn about respecting their clientele and their time. read more

IMPORTANT: Do research on other delivery services with other dispensaries before you consider Acres. Let's start off with how much I was lied to and was fed misleading information among the 4 different outgoing phone calls I made to 3 different staff members, concluding with the shift manager (I will not mention names, out of respect). I am aware and have been nothing but understanding towards Acres new delivery system during this LV quarantine. I too work in a field with changes among protocols and services in relation to COVID-19, and in the health care field we are too adapting, still assuring regards to servicing our community. With consideration, I understand that with all the orders and phone calls the staff receives can become overwhelming, but I cannot stress enough how immense my frustration on my part has been. Per. the uploaded photo in regards to delivery instructions, I have and completed my part in what to do. What to expect? Now that's a total misconception and not acceptable. Every visit to Acres I have purchased 1oz, which I intended would be continuous receiving our business up until today. My girlfriend and I ordered 1oz around 10pm the night before our "delivery day". I was given the information that deliveries would begin at 10am, and that we would expect a 1hr in advance phone call from the delivery driver. We waited all morning, all afternoon, and all night without one bit of communication besides the communication on my part, where all I wanted was a truthful answer. I was told my delivery was in route - a lie, my delivery was on the way soon - a lie, I was put in the 2nd delivery route - a lie, I would receive a text and phone call this time, - a lie. Now the worst part? Was being told they had been receiving so many calls and orders the same day, which only made me question what happened to my order that I placed in advance?? It all came down to the 4th call in which I asked to speak to a manager, who only interrupted me by letting off his frustration over-talking me without letting me finish my question, with him explaining how their staff is trying to work with the state requirements, among training their new staff and trying to work a better process with the delivery system. The end result was being told I had to wait another day? Without an apology or a solved solution. With no hesitation I had to cancel my order. This wasn't the first time Acres provided me with misinformation effecting me in outcome. I let it slide the first time, but this time, unfortunately Acres will lose my loyal customer service. read more

Acres Cannabis - Cannabis Dispensaries Near Me - Las Vegas, Nevada

I was referred to Acres by many people, so I decided to take a look. Being in the industry I have high expectations of anywhere I go. So I walked in and was greeted by a pleasant security guard who told me to see Courtney at the front to check me in. She kept the small talk to a minimum, but did make sure to say happy birthday even though it was a week ago, which was considerate. Anyway, I walk in and they have a line. Not a medical and recreational. Just one line. Personally,as a medical patient I feel they should have separate lines for efficiency, but I'm just a patient! There are some people that have debilitating conditions and can't stand for long periods of time, so I can see that being a disadvantage for other medical patients. Hopefully something changes to where medical perhaps has a priority, also because recreation wouldn't be here without medical folk, mind you! That's my only downfall, but the customer service from Sabrina took all that off my mind. I was venting about my birthday and how it didn't go as planned and Sabrina made sure to turn everything around. I mentioned how as soon as I flew back into town from my trip, I needed something to get the edge off so I went to Medizin right by my house. I wasn't thrilled with the price of a single joint for $17. But I needed to get in, get out, and get on with my night so I got it and left. I ended up telling myself no more Medizin. I'm a spoiled Cali girl and used to those prices and bargains, so the taxes and inflation in Nevada irks me. I literally have to force myself to spend money at dispensaries out here. I was able to snag 3 house joints and a birthday joint for $22. I took advantage of my medical card prices, industry discount & first time special. And because Sabrina took care of me for the referral, my birthday being not so great and coming down from the other side of town. I can't wait to come back. The clothing line they have is so cute, and I just really want to dabble into more of their products. Like the CBD bath soak & the concentrate lineup. Ahh! Y'all made my day!! read more

Acres Cannabis - Cannabis Dispensaries Near Me - Las Vegas, Nevada

03/26/2019 Acres is officially getting the 5 star rating review I knew they deserved in the first place after a little feedback and positive criticism all was made right by a little back and forth conversation with my girl Amber. She was always professional and took everything I told her into consideration and took the initiative to make sure that the proper procedures were made in order for the next customers not o have the same experience I did at my first visit. I appreciate all you have done Amber. Also shout out to budtender Rachel she definitely is knowledgeable which I look for in order to make my decisions while purchasing. read more

This place is awesome. Love the farmers market. Natahsa was so helpful. I live on the other side of town and it was totally worth the drive. Update they take credit and debit for a $3 fee. read more

Acres Cannabis - Cannabis Dispensaries Near Me - Las Vegas, Nevada

My go to Dispensary in Las Vegas! They have a $60 1/2 ounce special everyday with 2-3 different strains daily. You can see what they have in stock via their website or through Dutchie. They don't always show the THC levels but you can call in and ask about each strain and they will give you a rundown of the levels or what's else is good for that day. Once you decide what you want, you can order online and pick up at the side window so you don't have to wait in the regular line inside the dispensary. It's also good to order ahead of time just in case they run out of a specific strain, you don't wanna be disappointed when you arrive. Make sure to also sign up for their rewards program, you get points for the money you spend. You can redeem them later for different items in the shop and also discounts on your purchases. Give them a try you won't be disappointed! read more

I'm from Texas but every time I come to Las Vegas I always make sure to check out Acres. My favorite budtender by far had to be Miss Courtnee. She was really patient with my needs and taking into account that I wasn't a frequent user. She gave me a good deal on some gummy squares by Acres Kitchen. I think they are normally $18 each but she was able to give me them 2/$30. They tasted amazing and she recommended the Pink Lemonade and the Watermelon flavors which were amazing. After she was done with my sale she even walked me herself to the underground where they had a big party, lots of booths, a dj, and a food truck. Next time I'm in Vegas I will definitely visit acres and I will also recommend this dispensary to my colleagues. read more

If I could, I'd give zero stars. FOR A DISPENSARY. Dear God, how did it come to this? Let me tell you ... BAIT AND SWITCH! Came here to get one of the $60 half ounces. Unable to purchase because lazy personnel at Acres were never bothered to bag anything up before 2:30 PM, costing me $35 in Uber fees for no good reason. Could not pre-verify by phone because their phone was routed to an unavailable employee's cell phone with a full mailbox. The only thing I got back from Acres once the complaint was made with the front desk was someone saying "we are so sorry." Sorry doesn't cut it! What about my lost time and money?? What about the lost business from me when you have infuriated me for no reason? I don't care what excuse is being offered, this is WRONG and no, you're not selling me something more expensive!!! I went back inside to bring this up with their manager, and that woman laughed at us because apparently it's funny when customers are misled and ripped off. She went "waa, waa, waa" right in our faces. When I'm mistreated I do let my wrath be known and yes, I lost my temper and bitched her out HARD. Shortly after that, my fiance and I were threatened by their fat slob of a security guard, and the MANAGER attempted to bully/frighten us by videoing my Uber driver's CAR, Uber DRIVER, and US. Tell me, what exactly does videoing an angry customer do for you people? And what, exactly, does videoing the innocent Uber driver and license plate do for you wankers? Do you watch the video in private and laugh at the poor customers that you infuriated after you wasted their time and money? REALLY??? That kind of intimidation tactic is so beyond the pale that it's very difficult for me to understand it, much less process it. We were clearly zero threat, as we were inside a car and trying to leave, but hey, let's not let good customer service and common sense stand in the way of being A-holes! Nope, that didn't stop your personnel from treating us horribly as though we were common criminals, ya'll blew right through that stop sign. Anyway, we've had enough. No return trips! FOLKS, STAY AWAY FROM ACRES CANNABIS. THIS PLACE IS JUST PLAIN EVIL. I promise, they will first disappoint you, then bait-and-switch you, and piss you the eff off. I suppose some folks will think this funny. Believe me, this kind of abuse is anything but. UPDATE: 48 hours later, we were banned as customers. Why? Because it's easier to BAN a customer than to FIX THEIR PROBLEM. I'm still waiting to see if the owner of this facility gives a tinker's damn about this problem, but so far, it looks like it's easier for them to not care, than to fix the issue. "John M. of Acres Cannabis - Business Owner" I'm still waiting for you to reply, and your only chance to do something constructive. Face it, your facility is going to get more bad reviews from other customers if you don't fix your store and fire that stupid manager who abused me. Or would a lawsuit be more effective? Weigh in, John, tell us how bad I am, or accept you have a problem and fix it. You're starting to seem like the GOP defending Trump, dude. read more

My friend recommended Acers due to proximity and seriously competitive prices. Similarly to every dispensary I've been to in Las Vegas, Acers was nice place and it employed very friendly people (Ramon treated me as a friend, not a customer) and went on to recommend strains NOT products, because I had my mind set on the cartridges. After all, 2 x 0.5 gram cartridges for $50, they also had double points night which meant spending $75 or more got you their edible watermelon gummies. 10 free gummies! I don't think I've seen it this cheap before. Sure enough, just hours, no more than 10 puffs from both Flyte.Life cartridges combines, both stopped working, even though were full. Needless to say, I tried and tried, and nothing. I tried the gummies, 1 did nothing. I ate 2 and all I felt was a little disorientation. It's not right because I've eaten similar sized and dosed gummies and it almost halucinated, because I'm not a heavy user at all, I usually smoke 2 grams a week, and I take weeks off from time to time. Acers is too good to be true, because it is! Obviously, there's no return or exchange, so I'm out about $85 for 2 cartridges and a brand new battery. I wish you better luck than mine. read more

I've found the lowest prices on the brands I love. They have lots of brands to explore for flower, vapes, and edibles. Perfect one stop shop for a night out in Vegas because they're OPEN 24/7. Whether it's a preroll deal or a small disposable, they will send you away with awesome product. Personally, I love this place for edibles. Every time I shop I pick a new brand with the help of their knowledgeable bud tenders. I use edibles for pain and sleep. My favorites are Fireball gummies, cheeba chews, and canna punch drinks. Also if youre around for the weekend, they have a secret dispensary that opens Friday and Saturday only, from 11a-7p. They have awesome deals on bulk flower and deals on your favorite brands. read more

Employees and management are too overwhelmed and too hot headed to have simple conversation with a frequent customer who is not aware of apparent new policies regarding reward points. Yes Cx is me but I suggest you guys revamp or rehire your staff. Coming from a Man who has plenty experience in the Cannabis industry. This is unacceptable and honestly disappointing. Don't come to work if you not ready to actually work or help the customers that allow you to have the job security you are BLESSED to have. But hey I am just a guy who had time today to let you know how horrible Acres truly is with their loyal customers most likely any customer depending on how the wind blow. read more

I learned about The Underground from a friend and have been visiting almost weekly for months. Today I visited the regular dispensary to inquired about some specials in the text message I received. Chip was extremely helpful and nice. he answered any and all questions I had. When checking he informed me that I had signed up for their rewards program and I have accumulated over 1,000 points that I could use to save myself $100. Thank you Acres, for the daily text messages with deals and thank you for having a rewards program where people can actually get points. read more

As a customer of years, I'm done with this dispensary. I placed an order for delivery at 4pm, it's 10pm and no show still. During the span of the 6 hours waiting, I called 2 times to figure out what the total is, just to be hanged up on once and placed on hold for 15 minutes the other time. Worst customer service, worst delivery service in Las Vegas, DO NOT COME HERE read more

Acres Cannabis - Unacceptable - Cannabis Dispensaries Near Me - Las Vegas, Nevada

No point in doing curb side. They leave you sitting outside when curbside is closed but don't say anything to you or pick up the phones. If curbside is closed don't leave the signs out and respond to texts that you'll be right out! read more

Yes sir this is one of my favorite dispensaries to visit. If you're a local or not visit this store they will always treat you right and have amazing deals 24/7. read more

WONDERFUL PRODUCT. A+ CUSTOMER SERVICE. Pulling into acres this morning the parking lot was fairly crowded, thats always a good sign! Came in like ushaul friendly smile by the security gaurd and super easy process going in the girls at the front are always on top of their game with deals and handling things. Walking in my gf and i were greeted by tom right away. We knew what we wanted so we asked to see the 10 dollar grams which acres always has the best choices and quality. I decided to go with sherbert from acres and blue berry from the facility both were very high quality for the price espeically vegas prices lol. Both smelled amazing and were pretty fresh for vegas buds after all we live in a desert, i dont know what people expect with zero humidity.... You can also pay with card at the register unlike so many other dispensaries. This place has something new in every week if not sooner come check out acres!! read more

It is 530 in the the morning and I'm coming down from a very BAD reaction from a product that. Was sold to me early yesterday evening. I felt like I was going to die. Most dispensary just like this one did ask what they can do for you? The first thing that comes out my mouth is always NO SATIVIA.Because I been a patiant/ trimmer for sooo long( probably longer then the budtender been alive) I know what to look for. My bud tender and I had A VERY clear understanding. She showed me a few thing but there was a couple of products she didnt show me .when I asked about them she told me I didn't want them they was sativia and I. didn't that, I wanted something to relax me for my pain and to help me sleep. So I got what she suggested. When I got down to the end of my joint. I started having VERY bad chest pains and couldn't breathe I felt like I was having a heartattck and I was going to die but I know my body and clearly it was a very bad panic attack. I was out alone and all I was thinking about lord just PLEASE let make it home. When I got to where there was light I tried to see if there was somewhere on the container the ingredients to this stain, since I know I can't even have limonene at all. After I scrap of the sticker/ seal underneath it clear as day it said SATIVA DOMINATE! witch was clearly the club and manufacturer mistake. Instead of put the seal on the other in of the box they coverd up a very important ingredient that in another situation could of been deadly. Once I got home i was having irregular heart beat, chest pains and weak breathing, and VERY bad jitters. Thank god I had some pure cbd. I had to take that with A very strong allergy pill to try to relax and eventually fall asleep. I slept from 10 til 3 am. Now it 3 hours later and I cant sleep. This is not what I anticipate my night. To be. My body is litierly sore from all the shaking. I called the club and the gave me the manegers personal num. I tried to call but no response. read more

Acres Cannabis - Cannabis Dispensaries Near Me - Las Vegas, Nevada

The set up: I love this place! 1st shop I found in Vegas that has fair pricing... They have a very friendly staff that is very helpful and knowledgeable. The underground is one of my favorite places to visit besides the kitchen! The scene: 1st off they have some great Treaures dating back to the early 1900s on display that are great to check out... The kitchen is always good time to get some selfies in front of. From watching them make weed candy, or wax... The underground is out of this world, and on weekends phat Jack sells dope ass glass pipes and bongs! In closing: Kevin F. Puts on great events with a lot of hip hop culture and am excited to see acres grow in the Las Vegas weed community. I strongly recommend to come by and try out! P.S. for first time buyers they give a free pre roll just ask as you walk in and I'm sure you will be taken care of!!! read more

This review is completely on speed of service. This has only been my second time coming here and the first was actually not that bad, service was fast and everyone was really nice ! But this time was way different, I decided to order pickup instead of just going in. I've been waiting for almost TWO hours ! I thought the whole point of ordering online was you would be taken care of a lot quicker. I understand it gets busy but I don't understand how you only have 2 curbside parkings, when there are anywhere from 5-10 other cars waiting for pick up, and from what it seems like only 1 person taking care of the orders with a packed parking lot. Will probably not order curbside again. read more

Forget the weed. You can get that anywhere. This place is all about service and ambiance. This is a place I'd come hang out and spend the day in It's a little further than the other dispensaries from the strip, but I promise you it's worth it. Especially when you get a bud tender like Rashelle! Can not recommend enough. read more

One of two dispensaries I visit when I come to Vegas. If you're in a state where they issue digittal medical marijuana cards/license be to to bring a printed copy for quicker check-in and budtender service. read more

This Place is horrible!!!! I placed an online order and at the last minute the price change so when I went to go pick up my order the price was almost doubled SMH and I was told sorry there's no way to honor the original price because the price is changed. That's not my fault that the prices changed when I have a confirmation of it being one price. The original price should have been honored. I will never come back, horrible service and horrible organization. If I could I would give zero stars. read more

Walking into hear was like walking into a little piece of heaven. There were so many options and the lady who helped me was so great and helpful! The art on the outside of the building memorized me and I can't wait to go back! read more

They changed ownership and they don't give medical prices for medical patients, greedy focks!

My wife and I brought our son to Vegas (we're from Long Beach, CA) for his 21st Birthday. He smokes, so he looked up this location. Let me say, BEST CUSTOMER SERVICE I've ever received from a dispensary. When you first walk in, you feel welcomed. Once we got inside to buy, Cody G. helped us and went above and beyond to make our experience amazing. My wife and I come to Vegas often, so this place will be the ONLY dispensary we come to. If you want someone knowledgeable, nice as fuck, and very helpful, ask for Cody G. Thank you Acres dispensary!!! read more

Do Not honor online specials! I went in this morning after calling on the phone about a $40 mix and match quarter deal to ask which strains were included in the deal. The young lady was polite and listed all the strains and the potency. She never mentioned a mistake in the online ad about the price. When I arrived and waited for 20 minutes in line and was told the online ad was wrong and the price would be $50 for the quarter. The budtender simply said the ad was wrong. I feel your dispensary should honor all advertised prices and should operate with integrity and honesty. read more

First, I hate masks and think they are useless and used as a control tool. That being said I am also a Law abiding citizen. Went tonight and the line was long. A black man had his masked pulled down the entire time and no one, including security, had a single word to say. Then as he went inside a white female walked past with her mask down and was immediately told to pull it up. So what's the deal? Discrimination or fear? If it's a mandate to wear the mask then everyone should be treated the same. read more

Tbh it's just your employees. Attitude can come off as not only unprofessional but rude... and dealing with cannabis I'm extremely patient but with smart comments and attitudes from the budtenders can make the wait unpleasant. Today I was waiting inline for what seems like an hour when everyone else was driving in and out.. I will be more than happy to redo my blog and retract my comment but this is the 2nd time of dealing with acres and dealing with rude budtenders and bad business.. But idk if I will still be a customer to acres or encourage your product online to my fans and not to mention they don't honor there own promotions. So if you see a awesome deal from acres DO NOT RUSH TO THIS DISPENSARY they will not honor, nor do they have the stock for there promotions. WHAT A WAY TO KILL YOUR HIGH!!!!!!!!! 28 grams for $90 yeah right smh read more

Came in a month ago. Computers were down and they couldn't check my medical prescription I had on file. Couldnt purchase what I needed. Came back on 7/16 and they said they lost their license and now they are full recreational and I have to bring my script in ever time?? Well you have my script on file (they couldn't find it). No thanks. I'll take my $500 a month else where read more

I ordered online through Hytiva yesterday afternoon. I received my email confirmation shortly after. Waited all day for an email or text and I received nothing. I've tried calling both numbers but no one answers. I also searched for an email address to write to but couldn't find that either. I understand Acres is still trying to work out the kinks but a little communication with your customers would be appreciated. My first online order with you guys a couple weeks ago was successful, idk what happened this time. As much as I would love to wait this out, I'm going to have to shop elsewhere. Hopefully you guys figure this out. I genuinely love this dispensary and it's the only place I go! read more

Update, thanks Ramon for explaining how the Rove is used properly. He said I probably over tighten and lock down the contact. He exchanged it for a new one and it works :D. Now in stead of buying the 1:1, I brought 1g W Beast Lavender. I haven't tried it yet. I will try it tomorrow morning. I was told this is a cleaner hybrid that gives energy and alert. Stand by for update. read more

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Terrible experience. First time there wouldn't recommend. Terrible customer service and strains are terrible for pricing. Pass them up and go to Reef Dispensary. Honestly. read more