Very quick to schedule. Got a new garage door opener installed properly at a reasonable price…read more Appreciated their quick communication, too. Highly recommend!

I truly appreciated their quick response when I reached out about our broken garage door. They have…read morewonderful customer service and everyone we encountered was a pro! Thank you and we will call if we need additional repairs.

steele and loeber…read more TLDR: In my decades of home ownership, I have contracted with siding professionals, window installers, cement contractors, roofers, electricians, handymen, landscapers, floor installers, HVAC professionals and plumbers. Without a doubt, Steele and Loeber (SL) was the worst contractor with whom I have done business. The salesman, Murray, was a pleasant fellow but after the contract was signed, things went slowly downhill. I had a pole in my old garage which held wires going to the main ComEd service line. When initially shopping for a garage contractor, one potential contractor advised me that this situation would need to be handled before any garage work could be done. He advised that any electrician should be able to rectify it. Upon completing my comparison of garage contractors, I opted for Steele and Loeber given that they offered a competitive price and claimed to be in the garage business for 40 years. I told them I would work on handling the electrical pole issue on my own with an electrical contractor given that the other contractor indicated this would be a simple matter. After conferring with upwards of five electrical contractors, giving me responses of "that will be $10k+ to do', 'call ComEd, they'll do it for you for free' and 'I don't know how to do that since the wires can't be shut off', I decided to ask Steele and Loeber to assist in handling the issue. They've been in this business for 40 years, right? This shouldn't be that hard for them to handle....right? So, in the meantime, SL tears down my garage. Good, we're finally seeing progress even though it's now months past the originally planned construction date. Fast forward to Phil, the owner of SL, arguing with ComEd about how to do the work, Phil or his representative never coming out to look at the problem, Phil saying he had just done the same work last weekend and yet three months later, he still had not found an electrician to do the work. SL has been doing garage for 40 years? And yet this is the first time they've encountered an electrical pole in a garage? SL doesn't have a list of electrical contractors on hand whom they could send to handle this minor construction issue? And when I call Phil to complain about the delay, he YELLS, yes YELLS at me that he is "doing me a favor". I'll give him that I said I would handle it initially but I called five electrical contractors AND ComEd, none of whom could fix it, as mentioned earlier. Back to my point, in 40 years, has SL never encountered this problem? Why is such a simple thing so difficult for a company who has been in business for 40 years, not to mention that Phil said he just encountered this same issue with his son's garage? Why is it now some "huge favor" when I'm not asking that it be done for free, I'm simply asking "have your electrical guy do the work and I'll pay the extra price for the work". In addition to all this headache, additional failures of SL were: The concrete contractors covered the gas line pipe connector and said they would cut a hole for access when they were done laying the concrete. They did not do so. The wires which previously fed the garage were just left laying, STILL CONNECTED, on the ground. (I have dogs and kids - why endanger my family and pets?) Upon completion, I realized that i had not contracted for rain gutters. Fine, not entirely a complaint against SL but wouldn't you, as a garage builder, want to offer a complete product? Why not offer rain gutter installation as an add-on? My guess is that Phil has such bad relationships with contractors that several have opted to no longer do business with him. If you look at his response to Google reviews, he literally advocates in his responses that contractors not do business with customers who give him a negative review! Talk about petty! Long story short, I would not recommend Steele and Loeber to my worst enemy.

Steele and Loeber we a first class operation to work with from designing the garage, permits…read moreconstruction and communication on the project. I have done many projects and this by far was the best, most direct and honest contract company I have ever worked with! Thank you for getting my garage built on time and without any suprises!

Last week I had an issue with our garage door opening. Roberts came out to the house and after a…read morecouple of days of troubleshooting Nick K came to the rescue today. Nick and everyone one of the service people I spoke to were incredibly nice and professional. If you need a garage fixed call Roberts Garage Door Professional. Great company and great personnel.

Robert's Garage Door personnel were efficient and professional in repairing my garage door…read more This morning my garage door would only open two inches and stop. All the do- it- yourself usual fixes failed. I called Robert Garage Door. The woman who answered the call explained the process, indicated there was no cost for an evaluation and gave me window time frames that a technician would be available. I asked for an evaluation. Within that given time frame, a technician, Nick, called to advise me that he would be arriving in 15 minutes. Nick was personable and professional. He explained the issue that was occurring with my garage door, recommended a solution, and advised me of the cost of the solution. In response to my question, he gave me an estimate of the time required to complete the repairs. In spite of the fact that Nick was working in a hot garage on a day when the heat index was over 100 degrees, he stayed focused and completed the job with his time estimate and for the fee quoted. I respect that man's tenacity and work ethic. Nick was also good at answering my questions about maintaining my garage door. There is nothing good about having a garage door that malfunctions. But once my garage door was broken, dealing with the personnel at Robert's Garage Doors made getting back to normal life as easy as possible. Based on my experience today, I highly recommend this company.

I used them twice and can no longer recommend them, I would avoid and look elsewhere. On the second…read morevisit they replaced a spring, I complained it was noisy on opening and was told to "give it a while and let it settle" and that we have 90 day warranty they would come back out if it didn't improve. When they came back out (because it was still noisy) they said I need new rollers and cables. We declined to have the work done immediately to get other estimates and they tried charging a $45 service fee (for a warranty check). They then threatened to place a lien if we did not pay the $45. Actually insane thing to threaten, over $45 when we have paid them nearly $2,000 for work over the past year. In summary, their prices are high, their warranty is sad (most reputable garage door companies will give 1 year minimum) and their business practices are unethical and unprofessional.

Was able to get service on my garage door the same day and the service was quick and well done. The…read moretechnician explained what had gone wrong, how he was going to fix it, and how to prevent it from happening again.

Wonderful job on a 10x12 shed. Very happy with the end result. Solidly built and will probably…read moreoutlive the house. The people at CGB were courteous and professional in every aspect. The building inspector said it was 'great work'. Highly recommend them.

Did a great job building our garage in time estimated. Came back and fixed a loose siding issue…read morefive years later. Very professional and satisfied with their work.

Eddie and Tony did an amazing job framing and installing a new garage door for me! Estimate came in…read morevery fair and completed the job 2 days later. Highly recommend this company and these guys

So this company is great - for last minute repairs without the steep service charge - I recently…read morehad a garage door opener issue - bout the new unit my self and he installed same day and reasonable cost - compatible to Home Depot service charge to install but with this guy he does it right - is personable and located in the neighborhood - he's replaced springs and stuff in the past for me and is my go to Garage guy

Absolutely amazing business ethics. The best pricing. Down to earth attitude, totally transparent,…read morenot trying to gouge anyone's wallet, no slick marketing tactics, no bad attitudes. I would recommend these guys to everyone I meet in Chicago. They saved me in a pinch when my very ancient mailbox key snapped in two around a holiday weekend, and my lackluster landlord lives across country and never helped fix anything, etc. These guys came asap and I was able to access my mail quickly. Perfection! Wish I had known about them sooner.

We had a older (50+ years) 5" front door deadbolt lock that had failed and needed it repaired or…read morereplaced. I contacted Ami at AD Garage Doors and Locks who came across to me as honest, well versed, and experienced. His technician Tom inspected the lock the next day and found that the mechanism had broken to open and close the deadbolt and had to be replaced. Because it was an older wood door and lock, Ami and Tom recommended replacing the original 5" Kwikset deadbolt with a 5" Schlage deadbolt latch that would fit the pre-drilled holes in the door. Tom was able to secure a large enough plate to cover the extra pre-drilled hole in the door and give us a functioning front door lock. AD Garage Doors and Locks completely met my expectations at a reasonable price and I highly recommend them in the Chicago area.