Sam B, is THE MAN!!! He showed up within 53 minutes of my call. Installed new plates and adjusted my cables in my garage door in 51 minutes. Clean, efficient, professional. Couldn't have aired for better service. HIGHLY RECOMMENDED!!! Don't call ANYONE else... read more

Everything is great. Chris is a rock star. Office help for repairs fraankly is not. Talk over you etc

Sam B's services were great! He repaired our garage door in an hour and was so thoughtful and friendly. Highly recommend and will be using his services in the future! Thank you Sam! read more

I called Neil's garage yesterday regarding my broken spring. Neil himself answered the phone and offered free on site estimate and we scheduled something for the following day. Neil arrived on time and walked me through my different options and I decided to go with new springs. The job was done in 1 hour and the price was fair. Best garage door service I got ever and will definitely be using Neil again. read more

Neils Garage Doors - Garage spring broken before and after repair - Garage Door Services Near Me - Chicago, Illinois

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Accurate Garage or NonStop Garage Door (is how i was invoiced) did a good job replacing my broken spring. Here is were I am disappointed in how the process worked. I found Accurate Garage on yelp and Mike P (the owner) quoted anywhere from $79-$129 per spring (depending on the size). I wrote back asking if this price included labor or just the price of the spring. He wrote back (this is the email response: Yes the labor is included in the estimates, NO hidden fees. We provide free estimates on site.) So, I was thinking this was a very simple process. The service tech showed up on time to my house and assessed the broken spring. Here is were everything turned sour for me. The technician broke the estimate out like this: $150 for labor and $80 per spring, so the initial estimate came to $310. I had to show the technician the email exchange I had from Mike P, so he then brought the labor down to $100 and each spring to $80 and that's the best he can do. Again, I don't understand why labor had to be broken out when Mike mentioned it's all included in the initial quote. Long story short is I had to get my garage repaired. The technician did a good job and installed both springs. I received other quotes and the price I paid is on the higher end for the repair. What annoys me the most is how I get one guy saying one thing and the other guy saying another. Just disappointed in the overall way this process unfolded. I did try emailing Mike to understand whey there was a disconnect between him and his technician, but the only response I got back was $260 was the correct price. read more

Sam was very polite, efficient & got the job done right away! 5 stars. I would highly recommend

Zero stars. See Garage Door Corporation. Call Brad instead! Brad fixed my door and button in an hour. The person who came told me the door could not be repaired, gave me a verbal quote of $1400-$1800 and tried to charge me $45 until I showed him my email communication with the Yelp account holder. I also have a broken door button which connects my door to an app which he said my model door opener would not work with. It had been working for over a year and a half. He left and didn't even reattach my door to the opener. He tried to hard close me repeatedly, which was also super annoying. read more

Paul called to let me know what time he would arrive. He evaluated and repaired the broken spring within an hour.

Excellent service from Neil and team. Price was fair, communication was great and service was outstanding! Not a service you need on a recurring basis, but definitely will recommend them and use again when the need arises (and the door doesn't) lol. We had them replace a door, but they do service as well. read more

Competitive pricing and great service. I will continue to use them for all future garage repair, and recommend them to everyone. We heard a loud crash in our garage at 7:00pm last night and called Neil's Garage. After listening to what happened, they offered some ideas about what it may be. They said they would come in the morning, and gave us a 2-hour time range. They called 30 minutes in advance to let us know they were on their way, and arrived right on time. Tom & Paul showed up and were a huge help! They offered a free estimate for approval before beginning their service. Tom was training Paul (and also us) as he went through the service - removing the old broken spring and replacing with a new one. Only one broke, but they recommended we replace both to be on the safe side (and so that they are the same tension). Thank you, Tom & Paul! read more

We honest! Talked with me about my problem gave me free advice. I was able to fix my problem without needing a professional. If I needed garage door help, I would definitely reach out to them. ERS read more

Great service! Needed a garage door motor replaced and they were able to get a tech out the next day. Install was a quick and easy process. Even asked them to come back and change button location and they were very understanding and happy to resolve it. Totally recommended! read more

Sam B. was great. He called me right away on a Sunday evening to schedule an appointment for first thing on Monday morning. It turns out we needed new springs and he was able to replace them the same morning. A few days later, we were having issues with our Liftmaster not opening and Sam B. came back and fixed the problem without charging us and was very honest. I will definitely call him again if we need garage door repair. read more

I cannot tell you enough that I highly recommend using this company to replace or repair your garage door. My neighbors ran into my garage door on a Saturday morning with both of my vehicles parked in the garage. These guys responded immediately and had a tech named Paul come out to assess the damage. It turned we needed a new garage door which could be installed as early as Monday. Paul, offered to help us (Arno additional cost) lift the garage door so we could get our cars out as well as put the door back down in place to help secure our garage. (Most of the other competitors refused to do this). Anyways we got the cars outs and secured the garage back up. By Wednesday, we had a new door installed that worked great. Thanks guys! read more

About a week ago I started having issues with my garage door. The engine made horrible noises and the door itself took forever to rise all the way up.. Honestly I was even a bit concerned to drive my car beneath it. I stumbled across Neil's garage on yelp. These guys are Awesome. Guy was very nice, he gave me a quick quote over the phone explaining all different scenarios.. And Martin on site figured out the problem in a short amount of time. Changed the entire motor, lubed my entire garage, gave me some small tips about maintaining my new engine And all for a price of 220$ The whole process was short and simple!!! Will recommend you guys in the future!!!!! read more

Sam B came as he said. On time. Called ahead of time to let me know he was on the way. Diagnosed the problem right away and offered a reasonable solution with a warranty. In this day and age could not have asked for any more. read more

I sent a request on yelp and they were very responsive and setup an appointment for one of my rental buildings for Saturday at 10. I don't live there so I drove there to meet them at 10. They called me at 9:59 saying they won't be there till 12. I had other plans and rescheduled them to Sunday at 10. Same exact thing happened and they called at 9:59 saying they won't be there till 11. I am done with companies that do not respect my time and do what they commit to doing. I reached out to another company. I am hoping they will be more dependable than this one. Update based on the comment below on "chicago traffic". It is not true. I specifically said that I needed a specific time and was told that would happen. The traffic excuse is just that an excuse. It was never mentioned to me and the calls I got which were literally 1 min before both appointments with 1 or 2 hour delay. They would have known that if it truly was a traffic issue. I am fed up of businesses making excuses and not taking accountability for their screw ups. read more

Called with broken garage door and received fast and speedy service. Highly recommend.

Had the spring of our garage door snap a couple days ago leaving us with a very large paper weight. Called around and Sam was able to come by same day, diagnose the issue, and order the new parts. By the next day he had them delivered and installed. Everything was done quickly with great communication. Highly recommended! read more

Sam from Accurate was at my home within an hour from my call. Sam was able to expeditiously replace my torsion spring, while also repairing the ball bearings -- this suggestion has made our garage much quieter. I would highly recommend Accurate should you have any garage trouble! read more

Quick response, quick repair, great service by Paul! Highly recommended! They were here within two hours and done within an hour. read more

Extremly fast turn around from contact until job was done. Paul was great to work with, fast, efficient and thorough. Would happily recommend for any garage door needs. read more

I want to personally thank Tom and the entire Accurate Garage Repair crew for their fast, and efficient repair of our garage door. I found them on Yelp (Hopefully you will too of you are one in the same jam we were in), and after some messaging back and forth that night they were out the next morning. They diagnosed, and repaired in about two-three hours...EZ PZ. The repair costs were reasonable as well. Look no further if you're in need of getting your door working, and thanks again guys! read more

I call this morning had a emergency with my garage door not closing at all, Paul was my technician easy to work with answer all my questions fix the door efficiently and even grease the rails on the door, thank you Paul I will be calling for other potential work that my need to be work on. read more

I wiped out my codes and called Accurate, Paul came out within 4 hours reset my codes and added a keypad for service. Job well done and quick. read more

'We feel fortunate to have been connected to Sam. After an unknown error with our garage door, causing us to have manually open and close the 200 pound garage door, and after being stood up by another provider, we received honest and up front help and a diagnosis of our issue. Sam was polite, professional, and thorough in his explanation of what was needed. We are happy with the outcome and are glad to have a trusted go-to team moving forward. " read more

Hooray for Victor! We blew a spring over Labor Day weekend and when I called our regular company they were, of course, closed for the holiday weekend. Instead, I called Accurate and they gave me a 1 hour window on a Saturday evening. Victor stayed late and went the extra mile to get our door working again. Thank you, Victor!! read more

Showed up in a timely manner and fixed our garage door. They did a thorough assessment of our garage.

When I thought a spring on my door snapped, I got quotes for replacement from various contractors including Neil's garage. Their quote was competitive and response quick, but since the reviews for Neil's were scanty, I had a different provider come out first. Well, they came out and couldn't fix the problem because I have an older garage spring system and they didn't carry the parts needed to fix the issue. I contacted Neil's Garage. Allan, a technician there, came the same day, had the parts, and replaced the broken cable (not the spring) within 20 minutes. Here's the thing. Since the parts and problem was different than what I initially thought and got quotes on, I wasn't ready for the new price that Allan quoted. He saw my concern, reached out to Neil and was swiftly given the go to make the customer happy. Allan worked with me on the price and not only replaced the one cable for a reasonable price, but fixed the second one for free. Great customer service. Thank you! read more

Allen and Ian are the best! I called them and they were able to accommodate to repair my father's garage and adjust to my dad's schedule that day. Prices are very reasonable and they completed the work quickly. We will work with them again and recommend them to anyone. read more

When your garage door stops working, Yelp is the first place to go. Lucky for me, that's where I found Neil's Garage. Alon came quickly and walked me through the process of replacing the motor. Great service, polite, thoughtful and fast. I cannot get over how quiet it is now! read more

Accurate Garage is too good. If my garage ever breaks again they will be the first ones I call. The tech was a nice Israeli man who I could tell was not overcharging (because of previous garage experience I've had). I was in a huge rush to get to work, my garage wouldn't open and was making a bunch of noise - they came literally in 10 minutes and I was not that late to work. My garage works better than before. !!! Thanks :) read more

I had my garage broken in the morning , the technician arrived with 20 minutes since I called the office, he had all the tools with him and the replacement parts , my garage start working after less then an hour. Great customer service. read more

Had a great experience. Incredible value and quick reliable service. Tom was great. Very knowledgeable and helpful. Took care of some proactive maintenance to avoid problems down the line. read more

Neil's Garage saved the day for me after another company bailed on me. They showed up really quickly, and were very professional. The quality of the work is very good. read more

I was having trouble with my garage door not closing and I was in a rush to get off to work. I called Neil's Garage on my way to work and they were very friendly and flexible. They said they could come to take a look at the garage door after I got home later that day. It turned out that I just needed the spring replaced which they did promptly and at a reasonable price! Very great customer service. I would definitely use them again in the future! read more

Called for appointment today. Arrived on time. Paul courteous knowlwga let's diagnose and fix problem fast.

I sent a message yesterday on yelp looking for an estimate for a broken garage door that wouldn't close. I got a response within an hour from Neil who arranged for someone to come out the next morning to provide a free quote. Paul arrived within the scheduled window of time and was extremely knowledgeable and professional. After giving us his opinion, he replaced a broken part and the door was working like new within an hour. Extremely satisfied with the service and communication. read more

Paul came out the next morning and replaced spring and cables no problem. Price was fair and work was good. Garage door works great again.

Garage door opener went bad and needed to be replaced. Sent out for quotes on yelp and Neil's Garage was the first to respond with the ultimately the best price. Allen came out the same day and replaced the motor and got us back to normal. Great professional service, no haggling or up selling, and best price. read more