I found a ring on line that I was interested in. I submitted a form on line asking if that…read moreparticular ring was in stock and in store and got an immediate response from Dorian. I was able to stop by that day and purchase the ring from Dorian who was friendly and helpful. While I was there they cleaned a couple of my rings and they turned out so nice and shiny! My new ring needed to be sized and it was promised to be ready in one week. I received a text that it was ready a couple days early so I was excited to get my new ring. While picking up my new ring I decided to have another ring sized that was my mother's and I had been wearing it although it was two sizes too big. That was also ready before the promised date. Next I will be taking in my mom's wedding bands and having those taken care of (build up the setting of the diamond) as they have never seen a jeweler. I have found my new jeweler!

Mr. Blythe (sp) provided excellent service when I came in to get more information on getting a ring…read moreresized and cleaned. I did not recognize my ring when I got it back ten days later. 10 out of 10, would definitely recommend!

Very knowledgeable and friendly staff. The jewelry cases are arranged to not be overwhelming but…read morefull of beautiful pieces.

Over the years i have purchased several nice pieces of jewelry from this company for my wife... I…read morerecently purchased a present for her that needed to be resized...It took several weeks to get it back and when my wife went to pick it up she almost got into an argument with a very abrasive person about the notification process.. It could have easily been addressed but instead the staff member (or whoever this guy was) was unhelpful and combative, making her feel unwelcome and undervalued as a customer. I also say you have one chance to lose a customer... Customer support is always key...I will not be returning to do business with them EVER again

Everything went good.I went in one day after cutting the son's hair and went in and became a client…read moreof theirs.I had been a client for ten years now.All my jewelry.Comes from here You can trust them.You can count on them.They're just amazing.People, comes from this one place and they sell it to you with love, honor and respect

Fixed my husband's watch for a reasonable price. Customer service was amazing. I will definitely…read morereturn if needed.

The worst jewelry store I've ever been to!! Dropped 2 bracelets off for repairs and both were…read moredamaged! One was even reattached upside down! Don't spend your time or money here!

This is THE MOST RACIST place of business in all of Grayson, GA. If you are any race other than…read morewhite, don't spend your time and money here. They most certainly don't deserve the time and energy you've spent earning the income you may have wanted to deposit in their business. Since they want only "their kind" to shop there, let them continue to make sprinkles of business instead of waterfall amounts. I recently went in here to explore gift options for a birthday surprise and was met by the most rude and unprofessional business representatives. More importantly, don't expect to get higher quality service from the owners because they are exactly who we overheard speaking extremely disrespectful to an African-American finance representative that came in to extend an opportunity to them per their referring preferred finance company. I heard the husband co-owner mention to the African-American male representative that they don't want to explore or extend finance options for all financial situations because they pride themselves on either the customer can afford it or not. They were so nasty in their demeanor to not even hear out what the young man had to say. They presented themselves in a way that spoke volumes about who they prefer to extend service to. Since their mannerisms was indicative of only wanting to appease to a certain group of people, I immediately left without the desire of ever returning or referring ANYBODY else to this undersirable place of business. The overall and most ridiculous matter about this unimaginable situation concerning the awful encounter we experienced seeing, was, more so the fact that the husband and wife co-owners are equally uncouth and unscrupulous human beings. They should understand by now that All money is green, but when you are under-educated to know how repetitive business helps you to sustain and maintain the continuation of business, you find out the harsh way. I have spent my money in better and higher quality places of business that extends a higher level of respect and equity of treatment to ALL customers. You've been warned and factually informed!

I always have a great experience here. They did a phenomenal job redoing my wife's wedding set and…read moreat a very affordable price. they are always kind and honest. best jeweler in town!

Talented, Knowledgeable and Passionate about Jewelry and watches.. They are now my first stop for…read moreall watch and jewelry purchases!!

This review is specifically for the Patek Philippe store location that is owned by Brown and…read moreCompany jewelers. However, the patek store is not listed separately here on Yelp I scheduled a service appointment ahead of time prior to arriving at the store because that was required even for a battery change. Leading up to my visit I did call the store to ensure turnaround times as well as cost. Upon arriving at the store, I must say it is absolutely beautiful with obviously only display watches. And the gentleman who helped me branyon was super nice and friendly and helpful. In fact, he even beat the turnaround time that was quoted to me over the phone by the store earlier in the week. He even went above and beyond by offering to show me watches, even though I had not made a separate sales appointment. That was very kind and very tempting of him. I must say unfortunately this trip was not for shopping. It was for a family celebration. I will say if I do ever have to get my watch serviced again I will definitely come back here. Flying to Atlanta from Chicago is barely 2 hours and not expensive at all. And getting to this location is super easy right outside of the city. I wish I had more time during this visit. Otherwise I would have gone into the Brown and Company store, which is right across from the Patek store. Perhaps on my next visit I will and maybe the people who work there will be just as kind and gracious as the staff were here

I visited the Roswell location on 12-20-25 I was inquiring…read moreabout a redesign on a men's gold and diamond ring. The sales associate seemed very disinterested. My family are long time customers dating back to the early 90's. The ring I brought in was purchased at BC many years ago. Hopefully, this was an isolated experience because BC has always been the best. I expressed my displeasure and walked out.

They are amazing and so kind. My bracelet was fixed faster than initially told and it looks…read morefantastic.

The guys down there are easy to talk to and do quality work. Ive taken a few vintage watches for…read moreservice amd repair amd they are good.

Great store! Amazing customer service from Mohammed, he truly cares about the people who walk in…read moreand helping out with what we needed. Made our cleaning really enjoyable, highly recommend coming here!

First time here...As I entered there were 2 customers ahead of me. I was looking to shop for…read morediamond earrings. Specifically the halo diamonds. There were so many beautiful diamonds but I love the halo look. Fortunately they had a sale! Yay! This particular pair was priced $249. 1/2 carat... I bought them as a gift to myself for Christmas and birthday coming up. Customer service was superb. I look forward to returning for more diamonds

Based on reviews, I took a diamond ring guard to this jeweler who checked it for clarity & color…read more Michelle is the diamond expert & was kind enough to not charge me. Upon arriving, I was met by Roxanne who welcomed me. This review gets better! Upon leaving, the battery in my key fob died so Roxanne saw me trying to find where to put the key to open the door. She appeared but it was a mystery so we went back inside where she found out how but Michelle began taking my key fob apart & while Roxanne was reading instructions, Michelle replaced it with a new battery!!! I was already so pleased with my choice in choosing Armen & Joseph but going that extra mile was so appreciated! For sure A&J will be my trusted jeweler.

Wonderful!! Highly recommend…read more I have been a customer of Armen and Joseph for over ten years... they are my go to place for any type of jewelry needs... from specialty diamond earrings, Mother of Mary necklaces, ring restoration and repairs (too many to count over the years) to helping you create a birthday, mothers day list for your spouse. I especially love when I go in with an "idea" of what I want and Jenny helps me go through the books and we order several so I can choose from them when they arrive! Jenny is lovely, very sweet and patient!

After a great deal of research we decided on Dynasty to sell some jewelry. Our experience could not…read morebe better. The staff is friendly and helpful. Dealing with Joel and Ben was a pleasant and knowledgeable experience. They took a great deal of time and patience to evaluate our items. These was absolutely no pressure after the quote for your items is given. It is up to you to decide. We HIGHLY recommend Dynasty for a fair and excellent experience!

Amazing sales team very professional and helpful highly recommended! Have been a customer for many…read moreyears also convenient location easy accessible.