Was not happy , talked to the someone and asked if the visit price included fixing it and parts on…read morethe truck... was told they stock a lot of parts. Then after visit , it was a hose that leaked and it's generic .... Because original is not available anymore. Was told it had to be ordered and the price for this was going to be another 300 plus . I fixed it myself for $40 bucks ..... and yes not everyone can do this , but the charge for a visit plus the hose replacement and labor would have been almost the price of a new dishwasher's !

He is excellent and reasonably priced. I went in to check my tearing away hose. He was honest and…read morepatched it because it was a power hose and very expensive to buy a new one. He changed my filter. Easy parking. Go there, don't throw out vacuums, especially if yours is pricey.

Shoddy service Fraudulent billing…read moreVery unprofessional service Didn't finish the job

I shattered a glass in my dishwasher and some pieces went down into the drain/ pump chamber…read more Anthony came and took it all apart, removed the glass, and was adamant in making sure that it was all ok before he left. This was excellent service by a guy who obviously takes pride in his work. I'll definitely call him first when any other appliance goes bad.

We've called this company a few times for both AC and refrigerator repairs, and each time George K…read more was the technician who came out. He has been fantastic to work with. He always shows up when scheduled, quickly figures out what's wrong, explains everything clearly, and gets the job fixed properly. George is knowledgeable, professional, and very friendly. It's hard to find someone this reliable and trustworthy these days. We're very happy with the service and would highly recommend both George and the company.

Nice job. Honest guys, came on time, very responsive, and managed the AC issue well. Would…read moredefinitely book again.

Called Dockery Appliance today for my oven repair. Doc said…read morehe could send someone over in 20 minutes. True to word Juma came, analyzed and repaired. Prompt, courteous and knowledgeable at a reasonably fair price. I highly recommend this local family business.

Another Dockery's visit (same day!) to service a GE refrigerator and another edifying experience…read moreconfirming the integrity of the most reliable repair service company I have ever had the pleasure to work with. All of my questions were expertly answered, and each step in diagnosis was perspicuously detailed. Informed by years of experience, Ijjumaa's chain of deduction and reasoning flows effortlessly. By the time he reached his conclusion, I felt no surprise and had a pretty good idea of the range of costs i faced. After clarifying my choices, he explained avenues for resolution and their practical (part options, time and logistics) and financial ramifications. He suspected that the $150 part (plus labor) was malfunctioning temporarily, having been frozen. Where Dockery's might have charged me for a part that was not working before removing it, they chose to invest in my trust by reinstalling the part and recommending a procedure to follow after he had left and the fridge had completed it's defrost cycle.

Amazing. They responded extremely quickly, even on a Sunday to a holiday weekend. Very…read moreknowledgeable and lovely demeanor.

Wanted to mention also that Mike is so great with all of his skills - not only did he fix my dryer…read more(that was stuffed with lint, and didn't try at all), he is working on my gas oven currently and he also fully removed and installed my furnace and HVAC system. I am super impressed with his skill set and reasonable pricing. He cleans up after his work and is always on time.

Francis is one of the most remarkable people I have ever had the pleasure of knowing. He is a…read moreconsummate professional, extremely bright and creative, and always eager to please. We have had him do major jobs for us, minor jobs for us, and everything in between. If your job involves HVAC or ducting in any way, you literally could not find anyone better to hire! He is truly an artist in duct work. And so nice!

Francis is the best. Speedy service and gets it done right…read more When we bought a new dishwasher, we had it delivered. The department store sent over someone to install the dishwasher. The installer said that I needed to call someone to remove the kitchen tile to have it installed. I called Francis and he installed it without ripping up my kitchen floor.

Mark came by to fix our fridge. In doing so he damaged the wall and the base board, then left…read morewithout mentioning it. When I saw it later that night I called him. He apologized and said he would fix it. I have called him several times in the last two months and he said he would fix it every time. He hasn't responded since. The fact that he damaged the walls without saying anything and his subsequent lies about fixing the problem show a lack of integrity. On the fair side, he came and fixed our refrigerator quickly and it has been working ever since. Which makes it all the more disappointing that he chose not to say anything about the damage, then lied about coming to fix it.

This is my second review of this terrific repairman. This time, I called to have my refrigerator…read morerepaired. As before, he was prompt, thorough, polite, and efficient. He responds immediately and shows up when promised, he does great work and cleans up after. I highly recommend Mark for any appliance repair. He's a hard worker, an honest man, and a real pleasure to do business with.

My service Tech, Mike, was professional, friendly and quick to diagnose my problems with my washing…read moremachine. He also was helpful in making suggestions, should I continue to have issues. definitely deserved the five-star rating. Thank you. Nancy B.

Mike came to fix our washing machine. He was prompt, polite, and so nice! It turned out there was…read morenothing wrong and just needed a re-set- calling him magic Mike, with the magic touch :)

I called sultan to come check my 3 year old washer. He came and spend 5 mins and made a diagnosis…read more Horrible. I paid him 120 dollors and now he says without a diagnosis it will cost me 500 to fix. Might as well get a new one. This is not a reliable service.promised to call me and never did. He said to Put o and afresh and wash as it Might be clogged with two much detergent. But it's still not draining and he refused to address it . Don't call this service. 0 star

I requested maintenance on a 13-year-old Maytag Refrigerator. Technician was professional,…read morecourteous, and arrived within the projected timeframe. I expect my refrigerator to continue to provide excellent cooling. Will use this company again in the future, and can recommend without hesitation.

Good quick service good pricing. Knowledgeable. Friendly Happy Effecient…read more Didn't ask for coffee

My ac needed a servicing and I was able to schedule a same day appointment if needed. The…read moretechnician arrived a few minutes early and was able to tell us why the ac wasn't working properly. He got it fixed and service was good. Would use this place again