Joy Lui at Three Sixty South Bay is an absolute pleasure to work with. She is incredibly efficient…read moreand consistently timely with her email responses...something that makes a huge difference when coordinating between sellers, buyers,owners, tenants, and vendors. Her communication is clear, professional, and proactive, which helps keep everything running smoothly. It's refreshing to work with a property manager who is so organized, dependable, and responsive. Highly recommend Joy to any HOA or property ownership group looking for strong management support... ...and if her leadership is reading this...give her a raise!

Joy Wei is amazing! Joy has been such a great HOA coordinator for Three Sixty South Bay. She's…read morealways super responsive and gets back to you quickly, which is honestly rare and so appreciated. After hearing horror stories from friends about their HOAs, I was honestly surprised by how well our community runs - and that's largely thanks to Joy. She's so thoughtful and reasonable when helping coordinate things. She really listens and works with residents to find solutions that make sense. You can tell she genuinely cares about making this a great place to live, not just checking boxes. Honestly, having Joy as our coordinator has made living here so much better. We're lucky to have her!

The staff at Luma is top notch. Ruben, Adrian, Will, Just and the whole the team are always so…read morehelpful and they really look out for residents. Highly recommend!

This building here is absolutely a vulnerable building to reside within. People are able to sneak…read morein and sneak out of the building without security or staff or cameras, detecting, break-ins, or vandalism.. HOA and management will take it upon themselves to file claims through your personal insurance policies to benefit themselves without ever asking permission from you the policyholder to do so. I have trusted them with my personal belongings within their "CAGE" which is considered a secure lock up storage area, where only management and staff has keys to. My belongings have been stolen by staff and management and nobody wants to take liability for it. All designer items and household goods as I was moving out. I have filed a theft and burglary report on their behalf. Staff will also take photos and update outsiders on my whereabouts . And have invaded my privacy. They will also listen at my door not knowing I have a camera.. This building is the most vulnerable unprofessional building you will ever encounter. Discriminative. Management have overlooked squatters coming into the building and squatting within the units times . Staff sexually assaults tenants/residences that come home vulnerable or slightly intoxicated. And have been let go fired in the past and currently for doing so..

When I was living at 1100 and had an HOA issue, I always received quick responses from the…read moremanagement company. HOA expenses are high and sometimes I don't know where all those fees go to, but their customer service is efficient and responsive.

Always friendly and greets you by name. Matt, Leo, & the whole front desk team are always on top…read moreof things and willing to help out with any concerns that I have. Thanks guys!

There was an incident with a member of your staff and a gentleman on 11/9/22. If this is…read morerepresentation of the type of people who are employed here, I wouldn't want to live here. He was using derogatory racial epithets, cursing, yelling and carrying on with this gentleman for nearly 10 minutes. I have it on video and I just watched it back and it's sad. Buyer/Renters BEWARE

Nice building on a nice location. The building itself and the interiors are well maintained by the…read moreHOA. However the residents cause the reputation to plummet. I visit his building relatively often due to family and these are the experiences i've had so far: Korean music blasting at the gym even though the rules on the wall (2x) say earphones must be worn, almost got run over by a resident at the parking level elevator entrance where a sign clearly says no parking, at least witness one car parked in that same spot a day, dogs without a leash (have seen it get out of control and piss on the column), and gym equipments are never cleaned up after use by the residents and there is sweat dripping on them. It would be nice to automatically implement fines like the housing associations in the east coast when an incident is witnessed through the surveillance camera or by the lobby attendant. The housing association seems to scared to take firm action and as a consequence the residents ruin the reputation.

I recently had a problem with my HOA dues. And after speaking to a very kind, rep. my problem was…read moresolved within minutes with great satisfaction. Mr. Ron E. instructed me via telephone on how to solve the said problem with ease. Ron E. is professional as well as curious, and knowledgeable. I am very happy with his service. I am giving this experience a 5 star rating. Thank you, Ron E.

I live in a Condo Project that toes the line with becoming Non-QM loan, cash only (meaning they…read morecan't qualify for traditional loans that the average American typically applies for). David and Ron with Assembly are two of the most dedicated managers I have met in LA. My family is no stranger to property owning; we understand "the good and the bad and the nightmares" of owning properties, HOA boards, and management companies. I had a pipe burst in my master bedroom, and David oversaw the remediation "by the book". It was timely, met the various benchmarks to avoid potential litigation, and was well within an acceptable time vs cost comparison, for the scope of work. Although I STILL currently have no ceiling in my second bedroom (due to a secondary issue/active roof leak), David and Ron are working tirelessly with my HOA Board and their requested vendors to resolve the issues as "cheaply" as possible for the Board. Timely and efficient might not be in my HOA Board's vocabulary when "cheap" is the priority, but I know that Ron and David have the heart and dedication to resolve issues in an equitable, fair, and efficient way. Thirty days and counting without a ceiling and active roof leaks might be my HOA Board member's "normal," but David and Ron manage that expectation with professionalism. David and Ron prioritize people, owners, and their overall investment from a big-picture POV, and that is what you want in a manager and management company. David and Ron are the first point of contact for a plethora of problems that arise daily for people just simply living their lives, and who need help getting back to their "normal". David and Ron's temperament puts them on par with sainthood. They are two of the best. Customer service is not lost with David and Ron. I hope they never leave Assembly or change condo assignments. They are a great asset to Assembly, and Assembly Management is fantastic.

Allstate HOA Management has truly been a game-changer for our community. Instead of chasing down…read moreanswers or wondering when things will get done, everything is handled efficiently and communicated clearly. Calls and emails are returned promptly, projects move forward smoothly, and the board always knows where things stand. A great example of their leadership was our elevator modernization project. Allstate guided every step -- from vendor coordination to budget oversight -- ensuring the project stayed on schedule and within budget. The end result improved reliability, safety, and property value for everyone in the community. What sets them apart is how proactive and detail‑oriented they are when managing vendors, timelines, budgets, and follow-through. They don't wait for issues to arise; they plan ahead to prevent them. As a homeowner, it's reassuring to know there's a management team that's responsive, organized, and genuinely invested in our community's success. Allstate HOA Management has made HOA living far less stressful and far more efficient -- a partner we truly value.

Our HOA has had a great experience with Allstate HOA Management. From the beginning, they've been…read moreorganized, responsive, and easy to reach, whether it's by email or phone. Questions get real answers instead of being bounced around, and problems are followed through on until they're actually fixed, not just acknowledged. They've helped our board stay on top of maintenance, vendors, and budgeting, and you can see the difference in how the community is being run day to day. I also really appreciate how they explain things in plain language so homeowners understand what's going on and why certain decisions are being made. Overall, Allstate HOA Management has brought a level of professionalism and reliability that we were missing before. I'd definitely recommend them to any HOA looking for a management company that genuinely cares and consistently shows up for the community.

If you've ever owned or managed property in Los Angeles, you know this city is a jungle -- and not…read morethe fun kind with parrots and waterfalls. We're talking ordinances, rent control, inspections, tenant laws that change faster than freeway traffic signals. That's where the Apartment Association of Greater Los Angeles comes in. They've been around since 1917, back when L.A. was still farmland and oil rigs, fighting to give property owners a voice in a city that never stops regulating. Staff here are sharp, professional, and they actually pick up the phone -- which in Los Angeles is practically a miracle. They walk you through the minefield of landlord-tenant laws with a mix of patience and precision. Seminars, forms, legal updates -- it's like having a compass in a city-sized labyrinth. For over a century, AAGLA has been the shield and sword for housing providers. From the days when landlords worried about water hookups, to today where you're drowning in eviction moratoriums and ever-shifting compliance rules, they've been the ones in the trenches. A hundred years of fighting -- and they're still in the ring. They have the signs you need at a great price. If you're an owner or manager in Los Angeles and you're not plugged into AAGLA, you're basically walking barefoot through a minefield. They've got the history, the knowledge, and the backbone to stand up for housing providers in a city that stacks the deck. Not just recommended -- essential.

Misleading, deceptive and dishonest. I was completely mislead by one of there associates. Discussed…read moreall the needs and criteria, was assured it would be acceptable, submitted everything required and paid fees to be rejected for all the reasons that would be acceptable. Making money off people applications and keeping the funds blindly. You should at least refund them.

This management company is an absolute joke…read more As a tenant that lives in a building that is managed by this company, it is very clear that they are spread too thin across more buildings than they can handle, and have no ability or interest in having a functioning respectful relationship with any of their tenants. They almost never respond to any texts, emails or tickets in their web platform, and need to be called multiple times to get issues addressed. They repeatedly lie and are slow to get anything done, if at all. Over 80% of the original tenants that moved into our brand new building MOVED OUT after the first year specifically because of how badly this management company operates. If you are a building owner considering hiring this management company, I strongly recommend AGAINST it. You risk losing tenants by hiring them.

You get what you pay for. This management company charges less than most, which is the primary…read morereason we chose them to manage our property. Unfortunately, the level of service they offer is not great. If all you want is someone to collect rent and interface with your tenants on your behalf, then perhaps they might work for you. But expect to do a lot of your own record keeping and follow up to make sure your property is actually being maintained. They don't respond quickly, which we found is also the case for the tenants as well and they would seek their own repairs (or not address all) out of frustration. We would send requests for information and needed to follow up many times before getting a response, which would usually be brief and sometimes not even answering all of the questions asked. They're disorganized. They didn't have move in checklists or records of how the units were so we couldn't hold tenants accountable for damage. They didn't even realize one tenant was overpaying their rent until I requested (barely intelligible) ledgers and tried to make sense of why our 1099 didn't match the totals from our monthly statements. We don't live near our property and never actually see it in person so we rely on the management company to periodically visit and inspect and let us know if repairs or maintenance is required, etc. They said they visited monthly but when we switched to a new management company we found that there was thousands of dollars in electric and plumbing repairs necessary that had been ignored for years. There was trash and debris on the property and one unit was an unsafe filthy mess. If they were truly visiting regularly, these things should have been identified and rectified promptly. Switching to another management company was like night and day. We saw how little this company actually did, and how much of a mess they really were. We found that the little bit of savings in the fee was not worth how much they lack in service.