Geoff Lloyd is our new GM at Market Loft condominiums in DTLA. He has been a fantastic addition to…read morethe team. He brings a level of excellence that we desperately need.. Excited where we are going as a building!! K. Willians 4 year residence

Joy Lui at Three Sixty South Bay is an absolute pleasure to work with. She is incredibly efficient…read moreand consistently timely with her email responses...something that makes a huge difference when coordinating between sellers, buyers,owners, tenants, and vendors. Her communication is clear, professional, and proactive, which helps keep everything running smoothly. It's refreshing to work with a property manager who is so organized, dependable, and responsive. Highly recommend Joy to any HOA or property ownership group looking for strong management support... ...and if her leadership is reading this...give her a raise!

All the staff at LUMA and especially Justin, Jordan, Steve, David always ready to help and eager to…read more assist in anything. Thank you for your care and attentiveness and making sure our issues are resolved

I wanted to give a special thank you to Shanae at Acrion Property. She went above and beyond to…read morehelp us out when she didn't have to at all. Because of her going the extra mile for us, we were able to get our valves changed. We absolutely could not have gotten this done without her. We greatly appreciate her efforts!  In addition, Edgar the project manager was great as well. He was professional, communicated throughout and also played an instrumental roll in getting this done. I wanted to give him a big thank you as well, but wanted to also let you guys know that he does great work and is a beneficial asset for you guys to have and to work with.

When I was living at 1100 and had an HOA issue, I always received quick responses from the…read moremanagement company. HOA expenses are high and sometimes I don't know where all those fees go to, but their customer service is efficient and responsive.

Always friendly and greets you by name. Matt, Leo, & the whole front desk team are always on top…read moreof things and willing to help out with any concerns that I have. Thanks guys!

There was an incident with a member of your staff and a gentleman on 11/9/22. If this is…read morerepresentation of the type of people who are employed here, I wouldn't want to live here. He was using derogatory racial epithets, cursing, yelling and carrying on with this gentleman for nearly 10 minutes. I have it on video and I just watched it back and it's sad. Buyer/Renters BEWARE

Nice building on a nice location. The building itself and the interiors are well maintained by the…read moreHOA. However the residents cause the reputation to plummet. I visit his building relatively often due to family and these are the experiences i've had so far: Korean music blasting at the gym even though the rules on the wall (2x) say earphones must be worn, almost got run over by a resident at the parking level elevator entrance where a sign clearly says no parking, at least witness one car parked in that same spot a day, dogs without a leash (have seen it get out of control and piss on the column), and gym equipments are never cleaned up after use by the residents and there is sweat dripping on them. It would be nice to automatically implement fines like the housing associations in the east coast when an incident is witnessed through the surveillance camera or by the lobby attendant. The housing association seems to scared to take firm action and as a consequence the residents ruin the reputation.

My check was lost in the mail, and Ron helped me efficiently work through the situation with…read moregenerosity and respect. He was able to remove the late penalty, and teach me how to setup Autopay so this type of problem doesn't happen in the future. Great customer service!

The management at Royal Palms HOA is outstanding, and Larry is the person behind the scenes making…read moreit all happen. I had the pleasure of working with Larry during an escrow transaction, and he was incredibly responsive, knowledgeable, and proactive every step of the way. He helped us quickly identify and coordinate the resolution of a maintenance issue, kept everyone informed, and was always willing to answer questions and provide guidance. As a Realtor, I truly appreciate professionals who understand the importance of communication and teamwork. It's reassuring to know my buyer will have someone so knowledgeable and dependable managing the community.

Allstate HOA Management has truly been a game-changer for our community. Instead of chasing down…read moreanswers or wondering when things will get done, everything is handled efficiently and communicated clearly. Calls and emails are returned promptly, projects move forward smoothly, and the board always knows where things stand. A great example of their leadership was our elevator modernization project. Allstate guided every step -- from vendor coordination to budget oversight -- ensuring the project stayed on schedule and within budget. The end result improved reliability, safety, and property value for everyone in the community. What sets them apart is how proactive and detail‑oriented they are when managing vendors, timelines, budgets, and follow-through. They don't wait for issues to arise; they plan ahead to prevent them. As a homeowner, it's reassuring to know there's a management team that's responsive, organized, and genuinely invested in our community's success. Allstate HOA Management has made HOA living far less stressful and far more efficient -- a partner we truly value.

Our HOA has had a great experience with Allstate HOA Management. From the beginning, they've been…read moreorganized, responsive, and easy to reach, whether it's by email or phone. Questions get real answers instead of being bounced around, and problems are followed through on until they're actually fixed, not just acknowledged. They've helped our board stay on top of maintenance, vendors, and budgeting, and you can see the difference in how the community is being run day to day. I also really appreciate how they explain things in plain language so homeowners understand what's going on and why certain decisions are being made. Overall, Allstate HOA Management has brought a level of professionalism and reliability that we were missing before. I'd definitely recommend them to any HOA looking for a management company that genuinely cares and consistently shows up for the community.

If you've ever owned or managed property in Los Angeles, you know this city is a jungle -- and not…read morethe fun kind with parrots and waterfalls. We're talking ordinances, rent control, inspections, tenant laws that change faster than freeway traffic signals. That's where the Apartment Association of Greater Los Angeles comes in. They've been around since 1917, back when L.A. was still farmland and oil rigs, fighting to give property owners a voice in a city that never stops regulating. Staff here are sharp, professional, and they actually pick up the phone -- which in Los Angeles is practically a miracle. They walk you through the minefield of landlord-tenant laws with a mix of patience and precision. Seminars, forms, legal updates -- it's like having a compass in a city-sized labyrinth. For over a century, AAGLA has been the shield and sword for housing providers. From the days when landlords worried about water hookups, to today where you're drowning in eviction moratoriums and ever-shifting compliance rules, they've been the ones in the trenches. A hundred years of fighting -- and they're still in the ring. They have the signs you need at a great price. If you're an owner or manager in Los Angeles and you're not plugged into AAGLA, you're basically walking barefoot through a minefield. They've got the history, the knowledge, and the backbone to stand up for housing providers in a city that stacks the deck. Not just recommended -- essential.

Misleading, deceptive and dishonest. I was completely mislead by one of there associates. Discussed…read moreall the needs and criteria, was assured it would be acceptable, submitted everything required and paid fees to be rejected for all the reasons that would be acceptable. Making money off people applications and keeping the funds blindly. You should at least refund them.