we have been using action since termites were found on our final walk through of our house sale. they are quick, responsive, and friendly. aaron valenzuela has been the GOAT in taking care of our home inside and out. if pest control is the nba, aaron is jordan in '96!! i used to love bugs, spending hours in my backyard overturning rocks and climbing branches in attempts of furthering this love and fostering this curiosity. then on an ill-fated day in northwest michigan, a deer fly betrayed the bond i previously held with insects of all types. the air wrought with betrayal and anger, a testament sworn that day to never trust an insect again. any person who finds truth in the fruitlessness of a grudge held, has not looked into the eyes of a deer fly after a battle lost and seen the absolute disdain and contempt held in their wanting for naught. though this grudge was individually made--and for a number of years crusaded in solace, i was never shy to the notion of adding another to the cause, should they be of noble character. aaron has proved his character three-fold and i find now that some battles are best fought alongside another. TLDR: got bit by a bug once, now aaron does a damn fine job keeping them out of my house. read more

Insect problem from a water leak. Responsive and through and returned if necessary in a timely fashion! Recommend highly!

This company services a few family members in my family. Excellent work. Customer service is outstanding. They work around your schedule, and make everything easy. Hardly see anything since using them and we live by the mountains. If you see anything in between treatments they will come back immediately. Look no further. read more

Your men kept us informed of there arrival did a great job what more could you ask for. Thank you for all your help. Would recommend your services to all my friends. read more

Happy so far! Reasonable prices and consistent arrival times. Informative techs also! Ask for Andrew Castro!

George and his manager arrived on time and completed the service efficiently. Great job!

We just had our service done by Johnny Estrada. He's awesome. He's the best technician and he really does a good job. Thank you very much.

I hired Action to help me with a carpenter bee problem, and they did a great job getting rid of them. HOWEVER, when they continued to show up to treat around my home, I got confused. I called to ask them to please stop spraying for things I don't need. They informed me that I signed up for a year contract, and sent me a picture of my signature. When I told them that the tec did NOT explain this to me, and that I want to cancel, they basically said "too bad". I asked them to please stop spraying on my property, but they ignored that too. Not only did they continue to spray (which I had NO need for), but they charged me as well. I have called numerous times to work this out, but they don't care. Before you move forward with Action, you read the fine print. Their tec's are very misleading. read more

The company was very apologetic for the scheduling issue. Jason came out for the termite inspection and my husband was extremely impressed with his knowledge of our floor plan and termite treatment. Will update again once termite services are recieved. read more

Diego Ángulo Was respectful of our home he responded quickly and was patient. He also let me know about the problem areas around the property. read more

Be watchful We paid for a 5-year contract $695. Not once did this company contact us for maintenance, send an annual reminder for termite inspection or call for inspection appointment. It was our responsibility. Needless to say, we had no service by this company during our 5-year, $695 cost. Our physicians, A/C repair, hairdresser, water delivery, scorpion sprayer, car maintenance, etc. faithfully remind us to set up appointment. When I just recently call Action, our contract had expired. The CSR was down right rude when I asked her why Action doesn't remind its customers. I think it's a legitimate complaint. It's 5-year contract is now $100 higher. When it came time to renew this contract, we received six statements from Action Termite. That's the only correspondence we have ever heard from them; no other out reach for maintenance. Very poor customer service. Main thrust seems to be just collecting money read more

ACTION Pest Control was awesome. Sean explained everything to me and completed the job like a true professional. Thank you Action Pest Control. read more

Treated for termites in August 2022 and still had them in October 2022. They were more than happy to honor their warranty and come back. Since I am in the middle of remodeling, they said before I install the flooring, they will come back one more time and treat. Both people that came out were super friendly and knowledgeable and I would definitely recommend and use again! read more

this person actually did a great job my concern is that I ac requested a specific product which was not provided. I was treated with care and informed the product that they used is the "best" for my termite protection. I shall see. in the big picture the staff was prompt and service was good, professional and respectful. read more

They promised and then didn't deliver! We were replacing floors and were told numerous times that they could accommodate our schedule to treat cracks when floors were taken up. They had treated the exterior and cashed our check and then we were on their schedule,which didn't work for us at all! We ended up having to pay again to a different company to take care of it. Don't believe this company and anyone who needs an exterminator. Shop elsewhere!! I absolutely do not recommend them! The response is sooo incorrect. They showed up at 6:15 AM!!!!!! They jumped through no hoops. When I agreed to go with them I made it EXTREMELY CLEAR that when the floor was torn up, they had to take care of it immediately. I was promised numerous times that would not be an issue. Use any other company! I was neither unresponsive and I never hung up on anyone. PS. This is the time they were supposed to show up read more

ACTION Termite & Pest Control - Another untrue. This when they were supposed to show up not 6:15am - Pest Control Near Me - Phoenix, Arizona

I purchased a home that had a few years left on the warranty from Action and was able to transfer into my name easily and without any fees. Got some reminders in the mail that I was due for the yearly inspection and was able to schedule over the phone. Tech was onsite for 10 minutes or so for the visual inspection both interior and exterior. Easy to pay on the website for the service. No complaints on my end. read more

DO NOT 0USE THIS COMPANY!!! After living in AZ lls told by this company th the offer HEAT TREATMENT I should have no problem getting rid of them LIARS! LIARS! Me not knowing anything about these damn things and clearly the company doesn't know either I believed them Basically, after $900 in hole they were still there and only offered a 60 day warranty. Idiots!! That's how long it takes to find out if the problem got taken care of. Of course I call and the dumb receptionist pretty much said. TOO BAD your warranty EXPIRED. SMH They know nothing about exterminating!!! I wish I would have done some research instead of using them. Clearly I was the one used for $900. I put the 1 star, they were really fast to get over and take care of "MY PROBLEM "!!! read more

Used them at my other house have had no issues. On time and job done right. Lived out here forty three years . I don't have to be home. Check the whole house. read more

Sadly Termites are a reoccurring issue here in Az. I keep my warranty up to date because of this. Action Termite is always responsive when I need them and techs are always on time and polite. Bill has been out a few times. Always courteous, polite, and on time! read more

I was asked to provide a review, so here it is. Service was scheduled for annual termite inspection in October. We have no idea if he came out, because he never came to the door and asked to do inside inspection. I followed up with a couple voicemails that were never returned. As far as we are concerned, the work was never done! read more

Excellent termite and pest control service. The staff are very professional and, knowledgeable ensuring the proper services are provided. Adrian is exceptionally attentive ensuring that I knew what to prepare for prior to the spraying, she was so caring and even explained how the chemical could effect my fur baby. Issac was thorough and went above and beyond to get the job done. The cost was right for my budget. This company gets a hundred percent the entire review does not give them enough. Even the Supervisor Scott called to follow up ensuring I was happy! Thank you! read more

Having bought a new home, we discovered we had a cockroach problem. We called in the company they told us it was German cockroaches and they needed to come in 3 times a couple of weeks apart [total of six weeks] we had to take everything out of the kitchen and it would cost $300. We did as told, they came in, and at the end, we STILL had cockroaches. Called them, were told they don't guarantee their work, they would come in 1 more time and if that didn't cure it, we would have to pay another $300. Called in another company, they tell us 2 of the 3 chemicals used were for ANTS. WTF? POOR business ethic and bad customer service. Buyer beware, get a second quote before using this company. read more

I've been with Action Termite for several years love Johnny who answers all our questions and is very professional not to fond of customer service but I understand they are working on getting better not sure if it wasn't for Johnny if i would continue service read more

Tech Diego courteous, professional and punctual. Highly recommended this company.

I had my whole house treated and then called for some follow up treatment. Action is always responsive and very professional. My technician was on time, polite and very helpful. read more

We called Action two days after we saw our first scorpion after moving in to a new home. They were very responsive and accommodating, and booked us an appointment immediately. The technician, Andrew, was very helpful and knowledgeable. Hope we don't see any more scorpions from here on out! read more

Terribly managed company. We signed up to have reliable pest control services. They consistently no show. Their employees are wonderful and they do a great job even though they can see the shoddy management. Apologies mean nothing by this company. Don't use them. read more

I really would give no stars if I could. There was a termite treatment done at the very end of October on my home and here we are a month later and there are termite tubes (active) coming from my ceiling in my room. I then call because this is ridiculous that it would be less than 30 days and there are multiple tubes in my home! I spoke with other companies as well and they agree this SHOULD NOT happen. Then when trying to get someone back out here they are telling me it's going to be two weeks! I shouldn't have to wait when this shouldn't be happening in the first place. It's horrible when the job isn't done the first time. Clearly this was a poor job done. read more

Great bunch of guys..always professional..they pay attention to details. We had a scorpion problem for a long time. After first visit the numbers dropped fast. We have them come once a month now and the numbers have dropped to about nothing. Thanks.. read more

I notified the company 10/20/2022 that a swarm of bees has returned to the hive that they did not remove the previous time they were at my house 5 months ago. This issue has been going on since January of 2021 and I've continuously have requested for the hive to be removed. On 10/24/2022 a tech came out just to say that he cannot spray the bees because it would just make them angry and that we'll have to re-schedule to have the hive removed instead. Now on 10/27/2022, the tech was scheduled to arrive between 8AM -10AM, did not show up and did not notify us. We've called numerous times for an update, but they are not taking our calls. read more

Outstanding customer service - knowledgeable, prompt and consistent! Action Termite and Pest Control stands by their products and even provide warranty service should any issues come up between visits. They make it simple and remind me when they're coming, I never have to call. They have quickly responded any time I had a pest problem. I'm not sure where I'd be without Action for the last 7 years, likely stung by bees, sleepless with bedbug bites, my home eaten by termites, and covered in ants. Thank you Action for getting rid of all these and keeping my home Pest-Free! read more

Technician never showed up for appointment. Called at around 5:04 after appointment wanting to stop by. We refused them cause we went with another company. The only reason I gave a 3 star is because they have provided good service in the past. The technician they sent needs to be revaluate and her no call no shows. read more

Pilipo does a fantastic job on our pest control. Listens to what issues we are seeing and addresses them, very polite and puts up with our dog too! read more

We have had Pilipo with Action pest control servicing our house since we moved in, and never have any issues with insects or bugs. There are rats in our neighborhood, and he set up rats rations in our backyard to make sure we don't experience any rodents on our property. Great service, and highly recommend! read more

On 8/8/2022 they came inspected my house and report "No visible evidence of infestation from wood-destroying insects was observed" then we believe and purchased the house. 9/2022 we move in and see termite. We call them go back for warranty treatment. Then they come but don't check anything inside or outside. Just ask me where termite activity and go do a little treatment. I'm very disappointed how they work, look like they don't care, come and gone like a wind. I know the pest control are professional, and they should know what they need to do, but in my case they don't show professionalism, didn't check the house first, didn't explain where termite come from, they only said they spray little 12 oz foam to the wall and termite will die in 90 days. There 4 walls in the room, with termites activities on the ceiling, how do they know which walls to spray and will terminate the termite activity. After see how they work I decided call another company. Yes they come and find out too many area termite activity. read more

I used this company nearly two years ago with success. I recently noticed some evidence of new termite issues. I called to see if I was still under warranty and I was. In fact, I still am for another few years. These guys scheduled me and came early on the day they said. Eddie and his assistant were professional, friendly and efficient. They got right to work and took care of business and patched the holes they drilled before they left. Highly recommended. read more

I have a similar experience to the review below by Jeanne B. but have only had my maintenance contract for 1year. No emails, no contact, only a $685 5yr bill statement at the end of the 1year. What company on this planet never talks to a customer, sends out a several hundred dollar bill and receives a high number of renewals. Answer? None. This company doesn't leave me the impression that they are trying to earn my business. It's a shame because I'm also looking to add pest service monthly and it'd be nice to combine the termite and pest service. read more

The new technician barely spent same time treating the property. Did not spray the block wall or the foundation as past technicians did. I quit them immediately. read more

Beware of the Termite Warranty They will go to your house spray for termites and tell you that you have a 5-year guarantee. I spent over $1,000 for the service plus 5-year warranty. Now I get letters stating that I MUST spend $50 for them to come out and do an annual Termite Inspection or else my 5-year warranty will be null and void AND pay $185 dollar renewal fee every year for 5 years to keep the warranty?? I spoke with a lady at their office and she said I did have to pay in order to keep my warranty active. I have never had to pay every year to keep my warranty. There are a lot of other companies that will do the same work with a 5-year warranty and not be unscrupulous. This is not a 5-year warranty. It's a 1-year warranty that has 5 PAID renewals. read more

Used Action for a termite treatment on my home. They were professional, easy to work with & competitive. I would recommend their services. read more