This is a local tire shop here in Helena. The owner Rayme is quite knowledgeable and has been doing…read morethis for several decades. I noticed I had a tire that had a slow leak. I called and made an appointment for the next morning, but drop my car off the night before because there is a key box. Apparently, my two front tires were pretty bad and there was no repairing them. I ended up ordering four new tires with free rotation and if I get a flat, I can bring it there for him to fix for the life of the tires. I feel like I got a good deal. It was pretty comparable to other places. I highly suggest making an appointment because he is a one-man show.

I had a horrible experience with this business. He ordered the wrong tires for my car and…read moreinstalled them. When I went to pick it up it was several hundred dollars more than he had quoted. I tried to work with him and asked if he could still order the correct tires. He told me the ones on the car could not be returned and they were an odd size he could not resale. I offered multiple times to pay the original quoted amount and he refused. He got very angry and said multiple times he would just write it off. I was very uncomfortable the way he was acting. I did offer as I left to still pay the quoted amount and he said it would do no good. The next morning he started texting my Husband that he could suddenly get the correct tires to swap. My Husband was not happy the way he had acted with me and I refused to take my car back to him or do business with him. We offered to have the tires replaced somewhere else and return his tires, but he continued to be difficult and not want to agree with that. He even filed a police report, in which we had done nothing wrong. Eventually he ended up taking a reduced price for the tires, but we still ended up paying $170 more than originally quoted for the tires we ordered. I just did not feel comfortable taking my car back and wanted him to quit texting and leave us alone. His prices may be cheaper, but I would not recommend doing business with him after the way he acted with me and if his ring camera works like he told me then it's all recorded.

It never feels good to complain about a small family business, especially one with nice people…read more Cahaba Tire checks those boxes of kindness and being a local business. While Cahaba tire may be a great spot for tires (cannot comment on that), it struggles for more complicated diagnostics. In this case, brought in the car with a set of lights blinking on the dashboard and reduced braking capacity. A simple google search or a question to AI would have immediately pinpointed even a novice to the fact that this was an issue with the brake booster, simply based on the codes. Yet, the crew here immediately jumped to diagnosis of a faulty battery with great confidence. After inquiring if it could be the brake booster (as I already searched the codes myself), they assured that it's not. Well, "mechanics know best", so I thought. Who am I to argue with them. Thus, paid for the battery, got it replaced and sure enough, all the lights came back on after half an hour of driving. Bringing the car back to them, they acknowledged the misdiagnosis, yet said they cannot fix the issue with the brake booster and it needs to be taken to a specialized shop. However, they did not offer to comp any part of the initial repair cost to replace a battery that wasn't the problem at hand, which would have been a reasonable thing to do from a customer service standpoint. In other words, owning up to their own mistakes and that they wasted a whole day for the customer. Sadly, that did not happen. While everyone was very kind and appeared genuine, the result as a customer is a wasted day without result at a mechanic shop due to overconfidence of the team here and a cost of a battery that potentially did not need to be incurred that day (which there is no way to know for certain now).

I went to have the tires I purchased earlier in the year rotated and get an oil change. Being…read morethere already, I asked if they could replace the O2 sensor under the car that I had previously purchased. I was charged $145.00 to unscrew and replace a simple part. It is a basic task requiring no longer than five minutes. I paid the extreme amount anyway and left. A mile from the shop, the hubcap flew off and passed the car. After retrieving it from the ditch, it was plain to see that someone had busted it. Additionally, the rear hubcap is also broken. After being sufficiently fleeced by the labor cost, an additional cost of thirty-five dollars was necessary to replace the hubcaps they destroyed. I will never patronize them again, and I cannot recommend their services.

They were able to get my flat tire replaced quickly with little waiting. Nice people alsoread more

Prompt, attentive and courteous service..! I've never had to wait more than 10 minutes for…read moreassistance. Highly recommend.

Deceptive business practice experience. Requested basic service of vehicle and personnel added…read moreservices and upgrades I didn't request. There's a reason they don't put prices of service on their web site.

DO NOT TAKE YOUR CAR HERE!!! I had an extremely frustrating experience with this NTB location. I…read moreoriginally came in just to have four new tires installed. I did not plan on replacing my shocks and struts, but the manager strongly pushed me into doing it while my car was there. I trusted their recommendation, which turned out to be a mistake. My vehicle ended up being kept at the shop for three days because they stripped a bolt during the repair and had to order a replacement part. After multiple attempts to pick my car up, I show up to the store and wait in the lobby for 10 minutes before I walk out to the back and ask if someone can help me. Meanwhile, there's 4 guys sitting around doing nothing. The manger finally comes out and informs me my power steering was messed up, something that had never been an issue before bringing it in. The manager stated he did not have the tools to fix the power steering. Because my car was not safe to drive, I had to have it towed to another mechanic to figure out what was going on. I am now being told that my power steering system needs to be replaced, only 3 shocks were installed and the CV axle has been punctured! Which is a major and extremely expensive repair that started immediately after the work performed at NTB. All of these screw ups just for some tires! To make matters worse, when I tried to escalate the issue, the manager refused to provide me with the contact information for corporate. Being left without a vehicle for days, paying for a tow, and now facing a major repair after work performed at this shop is completely unacceptable. I hope someone from NTB corporate sees this review and reaches out, because this situation needs to be addressed and they need to pay for the damages they have caused.

Jr quoted a price over the phone.. next day to pick it up and it was almost 300$ over what he said…read more Did not honor the price, finally knocked a 100$ off but going elsewhere in the future

I moved from another state and was really nervous trying to find a good mechanic that I could…read moretrust. I took my car in to have an oil change and tires rotated. The gentleman that took all my info was great. He asked about my move, asked me about my family, talked about his family, where he came from before moving to Alabaster. That is the type of relationship I want to have again to have someone take care of my car. I will be taking my cars to them every time. Thank you for making me feel welcome.

The guys at Mavis are so nice! I've had to come in a couple times for tire issues, and things were…read morehandled quickly and efficiently. There's space to sit and wait on your car, but my problem was handled so quickly I didn't sit there long. The price was also super reasonable! Everyone I've dealt with has been kind and friendly. I definitely recommend this business for all your tire needs.

Tire Replacement I would not recommend Mavis Tire in Calera,…read moreAL. I used them when the first opened and had a great experience. However, my recent experience was very disappointing. I called Mavis to get a tire replacement to match the ones I had previously purchased there, but they had no record of my previous service. So, I schedule a service online, but when I arrived, they had no record of the appointment. The employee I dealt with didn't seem to know how to use the system and quoted me $75.00 higher than the online appointment quote- even though I had the reservation # and exact service details in the email conformation. It was a complete waste of time. I ended up going to a competitor and reviewed the same exact service quoted in my email for $200 less -$275 less than the in store employee quoted.

Be careful. They do not have adequate security to prevent vehicles from being stolen.read more

I asked about AC repair. They tried to add oil change and two new tires. We're not in much of a…read morehurry to get the job done.

great service and best price in town . You can drop your vehicle off in evening and just put your…read morekeys in drop box

HUGE SHOUT OUT TO THESE GUYS!!! We were on a road trip,…read morehauling a boat when one of the trailer tires blew out. I called them and asked for a tire on the fly. They had us in and out in 7 minutes!!! No joke. Firestone can't do that Walmart WONT do that. These guys stand by their name. If you're in a bind, don't hesitate to call.

Came in for and oil change on 5/14/26 after the oil change was told by cashier my car multiple oil…read moreleaked. My car has NEVER had an oil leak oil service has always been kept (per paper trail at Walmarts) This Walmart just changed my oil 2 months prior. The cashier brushed it off as it may be on the ground where you park. She also stated the tech was unable to reset my oil light. I paid left with intention to return the next day after giving them the benefit of the doubt and going home and checking what I knew wasn't gone be there. Once inside my car I notice the tech put a sticker on my car that stated to return on 06/26/26 or 239,000 miles. Mind you my car had 241,625 thousand miles on it the day of this service. To be clear there are no lights on inside my car no issues the car has been well kept. I'm assuming he backed that sticker so at the next oil change it could look as though service was behind and that's why it has leaks. There is now two spots of oil drops in front of my car where it's parked. I returned on Friday morning at opening and met with a different tech and explained this issue. He pulled my car in the garage for five minutes, pulled it back out came and returned my keys. This tech told me he saw small amount of oil however it doesn't look as though they did anything and that the tech that serviced my car the day before was new. I told him he had no business working alone if he was new. I told him I would call corporate. Upon getting inside my car and starting it up o realized the informant was notifying. I looked at it and it said the hood wasn't closed. So this guy pulled my car out of the garage, parked it in a parking space all while the car is yelling and showing a picture of the hood open and still didn't close it simply brought me my keys. I called corporate Monday morning 06/17/26. Told them everything above they took the complaint and said someone would call me in 2-5 business days. Again I purchased this car brand new and Walmart has always changed this oil just never this particular Walmart due to relocating. Today 06/20/26 a guy name George calls me stating he is the automotive Manager and heard I called with a complaint. I explained everything above to him. He made sure to say the tech on Thursday was new. I mean! The proceeded to tell me how due to pressure when changing the oil sometime it causes the seal the damage etc and that they are seeing a lot of that especially in older cars etc etc. Well I would have expected to hear that Thursday IF that was so. Then when I told him it was supposedly inspected Friday he says yeah the tech told me it looks like it may be the oil pan. I stated that's not what he told me. I hung up after telling him I will again call corporate with his lie and non resolution. I will say I have have had no complaints with Walmarts service from the city I moved from whether it was an oil change, new tires, headlamp cleaning etc. However the service at this Walmart is horrible and lacks integrity. I will update the results from calling corporate again.

I'm 70+ years old. IVE had dozens of cars. Getting 4 tires put on...maybe. After 2 hours car still…read moresitting in bay with no one working on it. Absolutely the slowest tire shop I've ever been to. Expected a lot more from a multi billion dollar company.

Express Oil Change in Alabaster, 136 1st St. N. Alabaster is excellent! I went in for a full…read moreservice oil change today. They are professional, efficient & always go above & beyond without trying to sell me something I don't need which lets me know it's with great comfort to recommend this location to my family, friends & especially my elderly family members. Don Frank & his group of employees rock! Today my crew, Joshua & Jorge greeted me with a smile even with the temp registering 105° and those bays they work in are like a hot box. Cudos to them! Follow them on Instagram to great get great coupons! I got $20 off today! Chrisie D.

Update toreview 060625. Collin asst mgr called me 061125 as he was told by corp to do so. I…read moreexplained what happened and what disappointed me - they didnt reinstall the CAI correctly, overcharged on the rad and cooling fan by $400, bent 2 brake lines. Collin never apologized nor did he offer any $comp or small $ incentive to return. So what was the point of him calling as no purpose was served. I guess he checked the box that corp instructed him to call me. Disappointment continues - no plans to ever return.