I had my windows replaced this week by Action Window & Door The windows are awesome and the experience was very easy. The men that did the installation were very professional and helpful. I was unable to remove my blinds on my own, and they were happy to help and even re-installed the hardware when they were finished. The whole complex was done in 3 days and the transformation of our building is amazing. The crew was great and cleaned up everything. I would recommend Action to anyone looking to do a upgrade on their property. Thanks so much. read more

I had replacement windows put into my parent's home. Professional care in measuring windows and providing accurate cost estimate. Custom measured windows at reasonable price. I was so impressed with their work, I had a large sliding glass door installed in a separate structure. I highly recommend Dave and his team and would not hesitate to use them again. read more

Called to have two windows made for a small garden house and was told the minimum order was three windows and would not consider it doing it. Too bad since I live about 1.5 miles away from their location. After the original one star posting , the owner called and explained the minimum three window policy. Having worked in a custom wood door and window shop that had a no job too small policy, I was disappointed that they couldn't fit my job into their production schedule being my schedule was really flexible. But that said, my first review was unfair and impulsive. read more

To properly increase the heating and cooling efficiently on my house, I needed 4 new windows. The two on the north side of my house were old, single pane, metal framed, and insecure. The other two in my great room were at least double paned, but very low tech and energy inefficient bottom of the barrel. I'd received some quotes over the years and the best one actually came previously from The Home Depot, but I wasn't quite ready to pull the trigger yet. When my HVAC project started gathering steam, their system designer highly recommended I make the switch on the 4 mentioned windows, and that he knew a guy. I was slightly wary at first as this could be an easy source for a kick-back, but the guy ended up being Dave, the owner, of Action Window and Door. He looked over the info provided to me by Home Depot, determined that those windows, while they are good, they are slightly lower quality than what he could provide, then he provide the price, which was well below even the Home Depot. Of course the answer was yes. They were quick, I had an install date just two weeks out. Yesterday the techs showed up and got the install done in about 3.5 hours. The windows are beautiful, their performance is still to be determined but I anticipate great results. read more

I had a conversation with the receptionist that was very unimpressive but then out of nowhere a manager called me and made me feel better about this company. They are coming over on Tuesday to give me a quote and I'll update this review then... read more

DO BUSINESS WITH THESE GUYS! YOU WILL NOT BE DISAPPOINTED. I purchased 10 windows and a sliding glass door. Here is why these guys rock: 1. HONEST SALESMAN - The sales person was very friendly, creative and helpful. He spent ample time with us measuring and double checking for accuracy and he provided a very honest recommendation for our needs. I got other bids and they priced out better than the others I received. 2. UNDER COMMIT OVER DELIVER - We were quoted an install date of about 30-45 days from when we signed the paperwork since the windows were custom and had to be assembled and then scheduled for installation. Well, I get a call from them about a week after I sign the paperwork and they schedule with me for the following week. So the windows were actually installed in less than two weeks from contract signature. 3. INSTALLATION - We were told that this project would probably take two days to complete. But they sent an extra guy and got it done in one. The were clean, courteous, friendly and cleaned up. The windows look great. We are extremely happy with Daniel and the rest of the crew. Excellent work. 4. GOING THE EXTRA MILE (PART 1) - When Daniel and crew completed the job, my wife asked them if they could look at a lock that we had on another sliding glass door that was broken. Although they were exhausted working for 10 hours, they spent 30 minutes looking at the lock and tried to fix it. Unfortunately they were unsuccessful as the lock was not functional anymore. After 30 minutes, I voiced my appreciation told them to go home to their families. They finally did. 5. GOING THE EXTRA MILE (PART 2) - The next day (today) I am working from home and look out my window and see Daniel's truck drive by. I knew it was him because I saw my old door that they removed yesterday still propped up on the bed of the truck. I go outside to greet him and thought maybe he left something behind from yesterday. But the reason he came by WAS TO FIX THE LOCK CYLINDER ON MY OLD DOOR????!!!! I could not believe it. I was floored. He took 20 minutes, replaced my old lock, shook my hand and THANKED ME. USE THESE GUYS. GIVE THEM BUSINESS. THEY ARE ABSOLUTELY INCREDIBLE! read more

I needed some 31 year old French doors installed which were warped and had a termite infested frame. I called 5 different local door/window companies for estimates, and 4 actually showed up in person. My first contact was with Amy who took my own measurements over the phone and within 48 hours prepared and emailed me my options in all different price ranges. None of their competitors could match their prices, and one was so honest as to tell me that I should chose Action for the job at hand. Not often to do companies recommend their competitors to do the job. After choosing Action, David came out to meet me in person, and to see the job in person. The installers name was Alex, but to call him just an installer, does not do him justice. He's more like a European craftsman who was extremely methodical, and cleaned up after himself as he went along instead of leaving a big mess to clean up at the end. He was talented enough to create a missing piece of trim out of some old scrap wood I had laying around, which was beyond his call of duty and much appreciated. He also called to tell me when he was on his way over, and didn't leave until his work area was spotless and made sure that I was satisfied with the job. Don't waste your time getting estimates from various window/door companies in San Diego, but call Action first! You will not be disappointed in the least, and will save a lot of money at the most. read more

Replacing a garden window on a very old house. So, things didn't work perfectly. The installers didn't follow their bosses instructions, and made a big mistake (breaking out surrounding stucco instead of surface retrofit. It's hard to fix this, as it requires converting the job to an expensive "new construction" approach. So, everyone makes mistakes. The difference in a 5 star and a 2 star is integrity, and willingness to make it right. Action window and door company has that, and never flinched, no persuasion necessary. A great company takes ownership of a mistake, and makes it right. That's what they did. Also, unlike SEVERAL other window companies, they answer your call, or return a message promptly. Go figure. No qualms at all calling them again. Thanks. read more

Our Therma-tru fiberglass double entry doors add great curb appeal to our house. The installation was professional. The new lock we provided was installed at no extra charge. The painter went out of his way in heavy end-of-day traffic to obtain the best color match for the molding trim. The door and trim looks great and works perfectly. Rain doubled the timeline but final result was worth the wait. read more

Super amazing business to work with!!! Highly recommended. My project included over 20 windows and the team showed up early and promptly on time!!! They offered me the best windows and payment options for me without any pressure!!! I would definitely work with them again! read more

We had our patio french door replaced by Action window and Door, Nathan and Trintan were super helpful (and not pushy!) when they come out for the quotation, they did not try to up sell us anything, they helped us with what we needed. The door looks great and we will work with Action again for future projects. read more

I was extremely pleased with Action Window and Door. Nathan was my sales rep and he was the ultimate professional. He came on time, did a quick evaluation of what I needed and returned with a quote that was very reasonable. Best of all, he didn't do any high pressure sales nor did he go on and on about things that I had no interest in - which was my experience with other sales representative with other companies. He answered any questions that I had clearly and to the point and made sure that I had all the information that I needed to make a good decision. I highly recommend this company to anybody looking to do window replacements. read more

I'm overdo to write a review...2 years ago I bought 11 windows from Action Windows. I'm a bargain hunter and they, by far had the best prices and the best customer service. After 1 of my windows broke (happens when you have 3 boys) they were quick and neat when replacing it! A year later, I bought 5 more windows for an addition and this month we ordered 7 windows for my mom's home. I don't have too waste time shopping around any longer, as I know I will always find the best prices, customer service and product backing at Action Windows! David and his staff are The Best in town!!! read more

I had a fantastic experience with Action Window and Door. I replaced every window and door in the house, and I wanted it done in time for my baby shower. Action Window and Door went above and beyond to order everything quickly and have everything ready to go. Then the week they were due to be installed we had torrential rain. But the owner found a way to start super early in the morning, brought a huge crew and timed the outside work around the very brief rain-free window. He really went above and beyond to make sure I had the house ready in time even though it was a logistical nightmare and involved a ton of extra work on his part. I would highly recommend using Action Window and Door for a quality product, great prices and top of the line service. read more

We had all the windows replaced in our house, a total of 15, including some odd sizes which were no problem at all. The new windows look and work great. Dave was very easy to work with and his crew was very professional. Installers Alex and George did a great job, very courteous, arrived on time, cleaned up afterwards and gave thorough explanation of warranty and how the different windows operate. There was a minor mix up regarding the type of glass in two of the windows but the problem was addressed promptly and the windows were replaced with no hassle. The garden window in the kitchen looks amazing; we took Dave suggestion that we lower the window flush with the counter. When we replace the counters, the granite will extend into the window. I wasn't 100% how the installers would handle the task since considerable more construction work was involved, but we were impressed once again by their professionalism and quality work. Thanks to Dave our kitchen will look spectacular when all is finished. We would definitely use Action Window and Door again! read more

We just had all of our windows and doors replaced by this company. It was a big job- a total of 14 windows and doors. Somewhat complicated too since we had different types of sliding doors, a variety of window shapes and types, and were changing some of the window types completely. They did a great job, from the quote all the way to the final walk-through. What impressed me the most was how thorough everything was. Everything was carefully and accurately put on paper so nothing was left to doubt or chance. I was also surprised and impressed to see their main salesperson working hard with the crew during install- really nice to see that their sales guy TRULY knows what he's talking about! Oh and their price was extremely competitive. Definitely would recommend. read more

I phoned Action Window to replace a missing sliding door screen. Dusty confirmed that it was under warranty and ordered the screen from the manufacturer. Chris installed it on New Year's Eve. Prompt and cheerful service. Fit perfectly! read more

After having two windows installed in my master bath as part of a remodel, I decided to have the master bedroom done as well. I'm so impressed that I will have the whole house done. The prices are excellent and the people are as good as it gets. To me this is a super solid operation. I have not had the windows long enough to report on wear and tear but they are lightyears ahead of the ones that were originally installed. read more

I am one of the homeowners mentioned in the review recently posted by Karen W. While I respect her views, I feel compelled to comment on our experience directly. Our french doors did take 6 weeks to come in, but this was because of the style we had ordered and the staff at Action Window and Door communicated the time frame to us in writing and by phone. On the day of the installation, there was an honest mistake made by the installers and they removed the front door during the prep process instead of the back door. I contacted the owner David, and he immediately drove all the way out to Carlsbad to assess the situation and talk with me. They completed the install of the french doors that day and did an excellent job. They also added hardware to the front door and improved the closing mechanism in the center. David was very apologetic and offered to not only comp the work that day, but come back later in the week and paint the door and the surrounding front entryway. A couple days later David himself and another employee spent an entire day painting and working on the door including replacing the center jam and bottom rockers. David then personally came back a couple days later to do final touch up and even bought us a new keyhole viewer and installed it. He paid for the paint and supplies, charged me nothing for the work and it looks great now. I know that mistakes happen in business but I can say that the way David handled this situation was above and beyond any expectation I had for customer service. He showed a lot of integrity and concern for the quality of his company's work. I would recommend Action Window and Door to my friends because of this experience. read more

Action Window and Door is AWESOME!! I received about 6 different bids to replace all the windows in our very old home build in 1957. This included an extremely old sliding glass door. They were quick to give a fair estimate and beat out all the other bids. Dave was very upfront about the work that needed to be done. Once we got an installation date, the man who installed them was professional, detailed and hardworking. It took him 2 days to complete and I was pleased with the final project. The windows look beautiful and really helped update our old house! I will be calling them back to have our doors replaced as well. read more

Action Windows team was very courteous and professional. After initial consultation and ordering of windows, installation of all windows took one day. The crew cleaned up and took pride in their work . Highly recommend this company! read more

I am a condo owner and the HOA dictated that all windows needed replacement. I chose Action Windows as they seemed the most helpful plus they were willing to negotiate. They did all the communication with the HOA to make my interface transparent. Courteious, good job, on time and to specification. All good,. read more

My husband and I just got a new sliding glass door installed on Thursday of last week David and Sasha did such a great job and our door is beautiful!! They were pleasant and informed us how to properly clean the door, our warranty, etc. Highly recommend them! Thanks!!! read more

I had my windows and back sliding door replaced back in 08 and they did a great job. Great pricing and excellent service. Can't get better than that. I also recommended their service to friends and they gave me check! EVEN BETTER!!!! read more

GREAT JOB! My old sliding door was allowing water into my unit, so I asked for a QUICK replacement. Within 2 weeks of signing, they installed 5 windows, a sliding door AND raised the door threshhold to prevent future water seepage. All was like clockwork and the staff was efficient, informed and pleasant. They are a repair depot also and do more than the majority of companies who simply replace (not fix or alter) windows. Their prices were good and I'd buy from them again. THANK YOU ACTION WINDOWS !!! read more

Action Window and Door has recently installed doors and windows in my home. I don't believe that I have ever dealt with a company that performs in such an exceptional manner. This is clearly a company that never over promises but always overproduces. On a personal note, I doubt you will find nicer people than these to work with. I cannot more highly recommend Action Window and Door for absolute integrity, professional excellence, and unquestionable assurance that the work will be in all respects superlative. read more

We bought a new sliding glass door a few months ago and when it needed adjustment we called David. He had someone out shortly and the adjustments were made quickly and professionally. We live in Imperial Valley, so for them to show up so quickly is truly great service. We highly recommend Action Door and Window. read more

I just had several windows repaired and replaced by this company (Action Window 'inherited' the warranty on our Simonton windows which were originally installed by another company which since has closed). I was very pleased that Action Windows scheduled a service visit quickly and conveniently, and the service person was extremely professional and good at what he was doing. He did an audit of all of our Simonton windows at the service call and found some additional repairs to be made, ordered the new parts, and came back out to complete the fixes at no cost to me. I was really pleased and would recommend Action Windows, and the installer Alex, highly. read more

Just wanted to post about recent 18 window job done by Action window and door. From start to finish Dave and his crew did an amazing job, installer were on time very nice but the best part the finished product. We are very happy, if you need your windows replaced , do your self and big favorite call them. And the price was very very good...Tommy read more

Just got all my windows and slider replaced by Action Window & Door and am very pleased with the job. They came out, gave me a competitive bid, told me the install date of approx. two weeks away, arrived on the day as promised and completed the job in five hours! Neat and efficient workmen, clean job and now I have beautiful new windows! read more

Again, Action Window and Door delivered what they had promised. Our old bathroom window was a mess and the frame had dryrot. We really thought this would be impossible to fix, but Alex did a beautiful job and we are so pleased with the new window. Dave treats us like old friends and is always very professional. He told us how to treat the dryrot, after we treated it we sent him photos of the results with questions and he immediately responded back. Great customer service! This is the second time we hired them for window repairs and we will definitely hire them again in the future! read more

the owner of action window and door did contact me to apologize for his employees behavior. he was very sincere. my rating goes to a 3star with a minus. that minus is because owner did not call immediately after the incident. he only called after he was alerted to my review. exactly 12 days later. read more