Great customer services Ample parking…read more Great vacuum Affordable Conveniently Located

They have been charging me a monthly car wash charge and I've never used their car wash. My…read moreconcerns fell on deaf ears. I'll never go back due to this is BS and the principle!

They kept me in my car for over an hour. They did something wrong that led to them having to run to…read moremultiple shops to fix whatever the issue was while I sat there in my car with my child. They said they would throw in a free cabin filter for my trouble, and today I discovered that never happened. What a disappointment. Will never be returning.

Oil is very dark and overfilled after oil change. This leads me to think the old oil wasn't…read moredrained completely and It is stressing me out. The price was good though EDIT: I brought the car back in and they resolved the problem. They stand by their service and that is a good thing

I've been here a few times. They are always nice and accommodating. Their work has always been…read morefine too. I come from about 45 mins away as well so differently worth the trip as I trust them completely. Highly recommend.

Needed an emergency tire repair. They made the repair in no time "flat"…read more Great job guys. Cheers!

John and John at John's Automotive are wonderful people…read more Last Friday after work, my car would not crank. When you turn your ignition switch half way and wait for the fuel pump to engage. This was not happening for me, so I knew it was the fuel pump. After two hours the two truck came to my rescue in the cold and darkness. I brought the car to my home. Then on Monday, I called John's and asked if they could fix my car. I had several friends recommend them. I am so happy that I went there. They have a new customer for life! Pros: Very fair prices on parts and R&R. Nice and trustworthy Owners and Mechanics. Cons:very limited parking space. I let them know when the tow truck was in the way. They made sure he had a good spot to park my car. Recommend? Hell Yes!!!

Definitely recommend John's! Needed someone to look at my daughter's car after Autozone said her…read morealternator was bad.. brought to John's since it is convenient located close to JU. John's staff were polite and so honest, they squeezed her car in even though they were clearly very busy. Assured me there was nothing wrong with the alternator and charged a very low amount for the diagnostic. Will definitely be using John's again in the future!

Carrie was friendly and skilled up front, She knew cars & explained well. Same day service & i…read morethink Alex was the mechanic, The car & new suspension are great & they were the second mechanic where 1st was bad. Price was competitive, but they provided needed work & did well.

Good service, good people, and good work. Been using this location for years. Better if you drop…read moreoff your vehicle, but they do their best to give you a good timeframe.

This is the worst customer service I ever had at any tires plus store…read more Took my car for an alignment and front desk did even listen to my concerns, took the car in and was out about 20 minutes later and never fixed the issue. Came back to complain and was told o needed to schedule a new appointment. Worthless customer service ever.

I had a scheduled oil change appointment, but I still ended up waiting for two hours for the work…read moreto be completed. The receipt revealed that they had disregarded the $25 promo, which was the sole reason I had visited them in the first place. I even double-checked with them to ensure that the promo had been applied and was reassured that it had.

I had a third tire with nails in it. Always my right rear tire. The tire that was on there was only…read morea month old. I bought from GoodYear. I forgot to purchase the warranty. So, I wanted to try a new local business. I try to support all new businesses in Arlington. I dropped off the tire, he had to order one that I chose. He told me it would be about an 1.5 hour wait for delivery of the new tire. He was very transparent, and polite. I came home to work remotely. In less than an hour, he had called to tell me it was ready. I continued to work and Ernie went and picked it up and put it on my car. The price was right. Let's hope, no more nails in my tires. Pros: a very clean shop, inside and out. Nice Owners. Free popcorn & coffee. Cons: if you're heading south, it's hard to get to. We just did a turn around. Recommend? Of course!

SCAM ALERT! They misdiagnosed and grossly overcharged, two separate times for one issue. Thankfully…read morewe went for a second opinion and the problem was resolved with over 1/4 of their quoted price and with a completely different part than they suggested. Save your hard-earned money and go somewhere different with trustworthy technicians.

The owner refused to let his men patch my flat tire claiming they couldn't send me out on the road…read morewith something unsafe and put their name on a "bad" product. Claimed I was sold a good used tire that would last me at least a year. Less than 72 hours later, it went flat on my way to work. I called to request a refund for the lemon and he refused to refund my money and suggested I come trade it for another used tire. Absolutely unacceptable.

If you are looking for automotive care and advice that you can trust, this is the one for you. I…read morevisited this family operated shop after an accident and got the help that I needed. The environment is fun and relaxed. No haggling or unnecessary suggestions for care. Ladies, you can leave the men at home because if they can't fix it, they tell you. If you don't need it, they won't propose it. They are even willing to assist with financial aid. It doesn't get any better than this!