Levi was an absolutely sweetheart. He was busy at work when I walked up asking if he had any tools, my license plate holds a great amount of significance and I really wanted to take it back with me despite my car being totaled. He couldn't find his screwdriver so he tried to do it with scissors and then ended up walking back into the office and helping through the end. Made my day, especially after being in an accident and losing my dream car. read more

The driver was rude and unprofessional. When you're dealing with a vehicle issue having a rude and unfriendly tow driver makes the experience even worse. Kindness goes a long way and clearly he hates his job and has zero customer service skills. I am also going to file a complaint with our insurance company so they aware of how their customers will be treated if they choose this wrecker service for their customers. read more

I had a great experience having my Nissan Rogue towed in McKinney. I was told when I called that because I had two flat tires on my passenger side that there may be manual labor involved and associated charges. The service person (forget his name), was very friendly and refused to charge for labor he didn't have to do. The service was quick, friendly and less expensive that I thought it would be. read more

Horrible place! Do not trust them with your vehicle here! They had my car less than two hours. Cracked my windshield and is refusing to pay! I spoke with the manager Jenny who even sent me a picture of me leaving their yard with the damage! Horrible service and experience! If you value your vehicle like I do be careful with these horrible place! read more

Roper's Wrecker Service - Windshield cracked - Towing Near Me - McKinney, Texas

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I have nothing but wonderful things to say about Ropers Wrecker's, more specifically, Marissa at Ropers Wrecker's!! She was so helpful with me over the phone regarding my grandmother's stolen vehicle. She was polite, knowledgeable, helpful, and overall very kind at a very stressful time to which I couldn't be more appreciative!! Thank you so much for everything Marissa! read more

PLEASE READ REVIEW BEFORE USING THIS COMPANY! Carmax has a contract with this company so when I needed to get service on this vehicle these were the people who picked my car up. As the drive was coming out of the garage he scrubbed the front of my vehicle. I spoke with a clerk at the dealership and we both examined the vehicle's front bumper. There was particles coming from the front so we both knew this was something that was recent. Spoke with a Kevin at this company. He scheduled a time to look at the vehicle on the morning of 10/04/2021. After inspecting the car I was told he would speak with the driver and get back with me. Since he looked untrustworthy I filed a claim. The person over my claim contacted this company. They were told that the claim was false and was not their driver's fault. PLEASE TAKE PHOTOS OF YOUR VEHICLE AND INSPECT IT VERY CLOSE BEFORE ITS IN THESE GUYS HANDS. I ACTUALLY WOULDN'T RECOMMEND BECAUSE IT WAS TRASHY SERVICE. read more

you'd think a wrecker service would have drivers that are more careful on the road. I encountered one of their wreckers today on 121 driving extremely recklessly and he always hit 3 people. traffic was merging from 3 to 2 lanes and instead of paying attention and slowing down, he had to swerve into the left lane to keep from hitting the vehicle in front of him and caused everyone in the left lane to have to slam on our brakes. he continued to swerve and drive carelessly, going 80mph in a 70mph zone. i'd sure never trust them with my vehicle. read more

These jackasses charged me two nights for less than 12 hours. Do not use this absolute trashcan of a tow company. 350 fucking dollars for two nights when my car wasn't even fucking there for 12 hours!!!! Fuck you ropers! I hope you go bankrupt! read more

STAY AWAY FROM THESE GUYS if you dont want to be scammed for time and ripped off. I was told to wait at my truck they would arrive from 3:00-3:15. At 4:15 I call them and they say they don't have a driver and the operator shouldn't of told me a time. I waited 3 hours and 15 min for them to arrive. The trip took 1.3 hours To drive. I got the bill for $1015. I called and talked to Rodney Disputing the bill and hours they were in route. He was 0 help. No discount for having me drive across town to meet the driver and wait all afternoon when they didn't have a driver. I will never use this company again. read more

Great towing service - I was stranded with my motorcycle in Anna, TX and called AMA. AMA took a very long time to schedule my tow with Roper. When Roper arrived, John did a great job of carefully loading up my bike and took us down to Allen. I appreciated his careful handling of my bike and friendliness. read more

They were quick and efficient. I was stuck blocking the pump at the gas station. Their driver was very courteous and took all safety precautions. Very thankful they were a b le to get us taken care of so promptly. I've used them before and it's always been good service. read more

We had this company towe one of our trucks today for our store, the driver was really unprofessional and racist. The driver was unloading our truck in our entrance when i asked him if he can move it over he told me F**ck you wetback. He also told me he was going to grab me by the collar and take me back where i came from ! He was driving this truck with this liscense plates. Bad company to deal with he also unloaded the truck blocking our entrance he did not care read more

Roper's Wrecker Service - Towing Near Me - McKinney, Texas

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Not BBB certified. Damaged my 1992 classic MB Didn't return my calls. Overcharged me. Wish I can give 0 star! Had to dispute their charge! No wonder they're not listed and certified by the Better Business Bureau i read more

Robert Angeles was Efficient, courteous, and on time! If anyone needs a towing service in the McKinney area reach out to them they are wonderful read more

Awesome service!!! We called for a tow and Roper was there within 15 min. After being told it would take 45 min. They were very friendly and the driver had us loaded up and dropped off at Goodyear within 15 minutes. We will definitely use Roper again if the occasion ever arises again. Very nice people!!! read more

Roper's Wrecker Service - Towing Near Me - McKinney, Texas

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The tow truck driver was very unprofessional, he got upset when I told him I didn't want the ignition turned in the on position and the car in neutral while it was being towed, I didn't want to buy a new battery because of his laziness. From then on he had an attitude, he then slammed my car's gear shift into park and yanked the key out of the ignition, a thug. I would not recommend this company, the tow was 135.00 for a five mile tow. I called the company to report his unprofessionalism. I wouldn't feel safe if this company towing my family if I wasn't present. read more

***EVERYONE READ!!!!*** The absolute WORST service!!!!! My truck previously had nothing wrong with it, the only reason for towing was my tags were out and needed it moved to my new house - ropers towed it 19 miles and when I got home there were huge cement blocks behind my wheels even though it was in park, so I checked and IT ROLLS BACK NOW!!! My neighbor watched the tow truck driver unload my truck and he said that the driver forced my truck off with it IN PARK!!!! and he heard a loud pop and then my truck started rolling backward. There were HUGE black marks all over my driveway from the tow truck DRAGGING my truck. I have PHOTOS they destroyed my transmission and WON'T PAY FOR IT TO BE REPAIRED!!!! IF ANYONE ELSE HAS HAD ANY PROBLEMS WITH THIS COMPANY contact Judge Raleigh, Justice of Peace in McKinney, TX and file a lawsuit as I did!! ALSO, file a BBB complaint and contact the TDLR Texas Department of Tow truck licensing and regulations and file a complaint with them as well!!!! the number for them is 5124636599. always read reviews before using them unless you want your vehicle destroyed!!!!! read more

Great service from first contact through getting my car home safely.

This may be the worst tow service ever. Set an appointment at 10am never showed. I would deal with any other company before them.

My sister and brother-n-law were killed in an auto accident. Their truck was towed to Ropers with an inventory list from the sheriff. Within 24 hours her purse, phone and multiple other items were gone. They have zero security!!! Their gates are left wide open during the day for anyone to come and go. Their surveillance cameras only go back a certain amount of time. Ropers did not feel it was their responsibility. Their manager acted like it was no big deal and a common occurrence. The hundreds of pictures in my sisters phone are irreplaceable. Pretty sad that this world has such scumbags!!!! read more

Great service, when my car broke down I was thinking I'd have to wait at least a hour for a tow but they were at my location in about 15 min. The driver was friendly and polite. I would highly recommend there service the entire process was very smooth. read more

Great towing company in McKinney! Out of all the times I've locked my keys in my car, I've called Roper's and each time they've responded in a timely manner. The person answering the phone was friendly and so was the driver. I've had my car towed by this company twice and each time the driver was super knowledgeable about what he was doing and there was not a dent or a scratch anywhere on my car from them. Their rates are very fair which is hard to find anymore. I would recommend this company to the Queen of England if she asked me! read more

We called Roper's out to our house on 4/28/19 to pull our bulldozer out of the mud. My husband hooked the cable on to the bulldozer & they pulled him back about 10 feet & he was out. The entire process from the time he arrived until he was done was less than 11 minutes (I took video). We were quoted $262.50 (that was a 2 hour minimum) but they charged us $350. When I called the office today to see what the additional cost was we went though the time they showed. They said the driver pulled out at 1537 & finished at 1644. They charge us the time on google maps to return to their location which he estimated was 45 minutes. I thought that was excessive because we live 10.1 miles from their location & this was on a Sunday afternoon but okay....even if you use their times of 1537-1644 & add 45 minutes that takes it to 1729. From 1537 to 1729 is still within the 2 hours. So why did they charge us an extra $87.50??? The guy I talked to didn't have an answer but kept repeating, "this is a good driver" - yeah, I know it was the owner that came out. read more

Unbelievable service from professionals who know what they are doing. Jason was a trusted adviser to me through the full process and made this a pain free experience. I would gladly recommend them to anyone looking for help. My only regret was calling a different company first only to be told that they couldn't perform the job. Thank you for your help! read more

My vehicle was stolen in January and ended up at Roper's. I received a call last week from the Dallas police that my vehicle had been recovered. I immediately called Roper's. I was told it would cost $1900 before they would release it. A very nice young lady named Brooke was nice enough to send me pics of my vehicle. It looks a little damaged but hard to tell how much. I spoke to the office manager the next day about getting the cost reduced. She stated the wrecker fees were $850.00 and the rest is storage fees. I was more than willing to pay the wrecker fees but under circumstances , I asked if they would waive the storage. Now, just to be clear, they are within their legal rights to charge this. The office manager said she would talk to the owner and get back with me. She called this morning and said they would not lower the fees. These fees are not set in stone and can be waived. Dealerships do it all the time, not because they have to but because it is the right thing to do. Roper's is basically stealing my vehicle from me again. read more