worthless came out twice charged me over $750 to fix my furnace which was never fixed . they…read morecouldn't even figure it out. called a pro it was a $120 job . they wouldn't even come back for another three weeks.

Overpriced diagnostic work. Two guys came out who spent 75% of their time sitting in the van…read more Couldn't come up with a reasonable explanation or quote) even a simple quote for repair work. Would not use again.

water heater started leaking Friday night. was able to get…read moresomeone out first thing Saturday morning. Ryan was great, tried to keep my carpets/bathroom clean as much as possible and was patient in discussing my options and answering my questions. Surprisingly was able to get an appointment for install on Monday. Jared was also great. Definitely appreciate the small details and concerns to keep the carpet clean like hand carrying both the old and new water heater up 2 flights of stairs. Between the quick response/scheduling time, clean workmanship, and fine attention to detail, happy to say the leaking water heater experience felt less chaotic with 128's help! Total turnaround time, Friday 11pm to Monday 4pm hot water up and running!!

I need a 2nd mini split installed at my home. Received 3 estimates, all came back roughly in the…read moresame price range. 128 quoted the OEM Mitsubishi unit that I was looking for, (the others did not) along with handling all the permits & electrical needs. Their price also included a 3 year service plan. The install was scheduled 3 days after I accepted the quote, others were scheduling 2-3 weeks out. On the day of the installation, the 128 crew arrived right on time, calling ahead to let me know they were on the way. They showed up with a four man crew, 2 installers for the mini-split and 2 electricians. The work was pristine, the wiring was neat, the unit was placed on a pad and looks great! The crew (Paul, Nedim, Nick & Connor) was extremely professional and curtious. The work was completed by 3pm same day. I am 100% pleased with the work and will be using them going forward for all my HVAC needs.

Papalia pulled a no show on me today for an HVAC service. No phone call, no e-mail, nothing. Just a…read moreno show. Then, when I called them, I got a lousy AI customer service rep. Next day, they did show up and got the job done. The tech Lily was very knowledgeable and helpful and got my AC system up and running again. I dinged them one star solely for the no-show the day before. Lily gets 5 stars.

We have used Paplia a couple times for urgent plumbing requests and they have responded quickly and…read moredone good work. However, they are very expensive and push the boundaries of being honest and fair. We recently had a leak in our main drain pipe in the basement and called Papalia. They charge $99 for a consult, but it can be used towards repairs. They diagnosed the issue and then wrote up a proposal to fix it for $900. It sounded expensive, but we already paid the $99 and didn't want to start over again from scratch so we agreed. The plumber also misled us about how simple the fix actually was. It ended up taking him about 20 minutes to replace a 3-foot section of pipe with PVC. He also "forgot" about the $99 credit deal and tried to charge us $1000 and we had to call him on it before he would agree to honor the agreement. So they fixed the issue, the job seems to have been done well. But we way overpaid and every step of the interaction felt designed to mislead and extract as much money as possible from us. Not going to use them again in the future.

After dealing with several private-equity backed HVAC companies that felt more like high-pressure…read morecar dealerships, we were relieved when Gill from Warrior Heating and Cooling came by. From the start, he was honest, thorough, and transparent. He took the time to explain everything clearly and never once tried to upsell us on things we didn't need. We decided to replace both our AC system and gas furnace (after the furnace died on the morning of the first blizzard!) with new American Standard units, and Gill gave us a very fair and reasonable price. While Warrior may not have had "7 trucks ready to finish the job in one day" like some of the larger companies promised, Gill and his team focused on doing the work the right way -- with care, professionalism, and attention to detail. What really stood out was the customer service. Gill even helped us install and set up a new smart thermostat I had purchased myself. It's rare these days to find contractors who are both skilled and genuinely trustworthy. We'll absolutely be calling Gill again for any future HVAC needs, and we highly recommend Warrior Heating and Cooling!

I can't recommend Warrior highly enough. After being told that my whole AC system needed to be…read morereplaced, by another hard sell company, I reached out to Gil because of his high ratings by everyone. Am I glad I did. Gil came out the same day I reached out and went through the system with me explaining everything he saw. While my system is old, he saw that my immediate problem was the motor. He went out to get a new motor for me and installed it that day. Sure enough, problem solved. Gil is knowledgeable, friendly, responsive, reasonably priced, and honest as the day is long. He's my guy from this day on.

The job was done beautifully, l bought the faucet for the kitchen. The service man came in 20…read moreminutes later it was done, however $500.00 was very pricey

Did rewiring and made the back of my house look like an industrial hamster maze. Then charged me…read moremore money to fix their stupidity. This happened a couple of years ago and I was so angry at the time, I just paid it because I wanted the experience with them to be over. I'm only writing this review now because I'm trying to figure out how to block them on Yelp.

Dan McConnell came by to help with a sink that had been backed up for months, and he did an…read moreincredible job. He was great to talk to, thorough, and genuinely helpful throughout the visit. He also took the time to walk me through what might have been causing the issue, how to help prevent it going forward, and how to spot signs that it could be a larger building-related problem, which was especially helpful since I live in a condominium. Out of all the plumbers I looked into, John's Sewer & Drain Cleaning had the best pricing, and they absolutely backed it up with outstanding service. I'd recommend them to anyone dealing with plumbing issues.

Andre came on the same day we called (within a few hours, actually) and fixed a nasty and…read morecomplicated blocked drain issue. He was clear about the problem, explained it well and knew his stuff. In spite of the issues and awkwardness of our current plumbing, Andre did not give up and persevered with the blockage (between the bath and the sink) until it was finally resolved. The price was very fair especially considering the effort and mindset needed to resolve the problem. Wouldn't hesitate to call this company again - very grateful for a good and positive outcome to a nasty problem. Thank you, Andre for your patience and hard work.

I highly recommend Distinct Plumbing! The water flow from our kitchen faucet had been slowing down…read moreconsiderably. In a very short time, Distinct set up an appointment, identified the issue and fixed it. Transparent and quick - I would definitely call again.

We needed an estimate on a heater and water heater replacement and Dave was fast, efficient, and…read moreresponsive. He gives competitive estimates and also follows up after to see how things are going. That's top quality customer service that has earned my trust. It's no wonder they have such a great reputation. Thank you Dave!

I have no idea how these guys have any good reviews. They don't return phone calls. We have called…read morethem at multiple instances. But this will be the last.

Dan replaced broken sewer line in the basement. A nice job done at a reasonable price. highly…read morerecommended.