Ray came out to do an assessment of our windows and siding where the window trim has started to…read morerot. He was very prompt and communicative and honest. Ultimately, we're going to replace our wood trim with wood trim instead of hardy plank trim, which Titan doesn't do, but Ray was clear about the pros and cons and his experience with this issue. If we ever had a siding or window issue we would 100% call Titan again.

An AI robot answered the phone when I called to discuss getting an estimate for windows and doors…read morein our home. No way we're spending thousands of dollars on a project when a real person doesn't even answer the phone.

We contacted Austin Pro Siding as part of a comprehensive siding replacement project, as our…read morefiberboard siding was end-of-life and starting to really have problems that would have only gotten worse. Along the way, we also discovered that we needed to have the roof replaced, and so put that in the mix for a bid as well. We contacted six different companies, each of which brought a particular set of strengths and challenges. We chose Austin Pro based on a combination of factors: personalized attention to our project, comprehensive estimate and explanation of each line item, and ability to get the project done on a timeline that worked for us. We chose to have the house re-sided with Hardie Plank, painted with Sherwin-Williams paint, and re-shingled the roof with GAF shingles. It's easy to get overwhelmed by the process of basically re-doing the entire house, especially when insurance companies come into play. To that end, everyone at Austin Pro was first rate. Before we even settled on a contractor, Paul, our project manager, walked me through the intricacies of the process, and spent probably more time than he wanted explaining how things would go, and what options we had. The bid was competitive, and the line-by-line items on the original bid made it easy to see what was going to be done, and what materials were going to be used. He was patient and courteous and flexible, and was also able to speak to us in a way that didn't make things even more confusing. Kevin was the siding project lead, and though we never met in person, I felt comfortable that he had our best interests at heart as he got the crew on site, working fast and efficiently to remove and replace the siding. He even called in the middle of the siding job to tell us that we didn't need something we thought we would, saving us money that we could then use for add-ons we didn't originally budget for. The siding install and siding paint was done beyond our initial expectations, with nice touches like window framing and utility box framing that I didn't even know we needed but now look perfect. We had the back door repainted as well as our front balcony and pillars, and the end result is fantastic. It really was done to the point where it looks like a brand new house, and not one built in the early 1990s. Paul was back on site for the roofing job, and the roofers did a great job removing and replacing the shingles and skylight with new materials, on a roof that is exceptionally steep and challenging. They had the entire project done in only two days, and it looks fantastic. Finally, Garrett came by to do the final walk-through and punch list check-off, and was a real pleasure to interact with. He fulfilled all the items on the list, at least the ones he could do on his own, and did so in a friendly, courteous, and extremely efficient manner. All in all, Austin Pro lived up to their name and to their reputation. It is possible to find a company that can do your big jobs for less, but I am not sure you could find one that could do it better. They stand by their work with a quality assurance guarantee, and while I don't intend to need it, it's great that it's there.

We recently had our windows and siding replaced and highly recommend Austin Pro! They are a James…read moreHardie verified siding company and offer multiple window brands and styles (we went with Andersen windows). Our project manager, Nate, worked with us extensively to find the right options to fit our vision and budget. He patiently answered all our questions, offered his expertise, and checked in on the progress during and after installation. Both the window and siding crews were courteous and efficient and every last detail was addressed during our final walk through. We are loving the new look along with the temperature and sound regulation benefits! For reference, we also got quotes from Window World (slightly less expensive but not energy efficient certified), Titan Windows and Siding (significantly more expensive), and JP Construction (comparable on almost everything but not quite as proactive on follow up).

Great job. Very happy with our extended patio. We love the fireplace. They took the time for…read moreeverything and finished with a beautiful job. We truly recommend! JP Exteriors, Inc. thank you to Noah Wagner.

I am updating the review to respond to the business's calculated misrepresentation of the facts and…read morean attempt to minimize severe, documented building code violations. For prospective customers reading this, here is the verified context: Fraudulently advertising yourselves as a "James Hardie Elite Preferred Contractor" to secure the job, only to systemically violate the manufacturer's strict installation guidelines, is not a "punch-list" oversight--it is deceptive marketing and a material breach of contract. Puncturing an internal PVC plumbing pipe, illegally wrapping it in black duct tape, and immediately hiding it behind the new siding is not a 'punch-list' item - it is active fraudulent concealment. The 'Fraudulent' Financing: We authorized the payment because they claimed to follow actively concealed the duct-taped plumbing. Inducing a customer to authorize a loan by hiding severe damage is the legal definition of fraudulent concealment. Contradictory Public Statements & The BBB Complaint: JP Exteriors is using public platforms to feign cooperation. On our active BBB complaint, they claim they are waiting for our independent inspection report before taking action. However, their own written record proves they inspected the property themselves on June 11th and issued a superficial patching offer on June 22nd. The very next day, they explicitly stated in writing they were not willing to expand their scope to a full replacement, formally refusing to cure the hidden defects before our third-party inspection was even conducted on June 24th. The 42-page independent inspection report, which we received on June 29, definitively confirms that the widespread, concealed code violations and structural deficiencies cannot be resolved through superficial patching. The report details systemic failures, including improperly installed weather-resistant barriers, missing flashings, overdriven fasteners, damaged boards, unsealed wall penetrations, and an internal PVC plumbing pipe that was punctured by a fastener and actively concealed with black duct tape. The Manufacturer's Involvement: James Hardie is indeed involved, to the extent that the manufacturer offered to provide free replacement materials to JP Exteriors so they could execute a proper rework. JP Exteriors leadership actively refused this offer. We stand entirely by our documented evidence, our 42-page forensic inspection report, and our active fraud dispute with the Texas Attorney General's Consumer Protection Division. The video proof of punctured plumbing remain on this review.

In a word: Responsive! Chris and team were outstanding to work with. Very effective…read morecommunications. Clear and concise. Listened to what I wanted to accomplish and offered effective suggestions for how best to make it happen! Started the project with a group prayer not only for the project and his team but also for the health and welfare of my family! Not your typical start to a project. Chris and team worked effectively to demo an 800 sq ft deck and rebuild it along a similar footprint in a short 3 weeks. They took great care to treat the place like it was their own and left it cleaner than they found it! Highly recommend this group for great work at an honest price! Chris' dog Rambler was a gentle giant and onsite frequently during the project. He was sweet and friendly while constantly curious!

Overall we were really pleased with our deck and the whole process. Chris is incredibly helpful and…read morefriendly. He was very flexible to meet and discuss what we were wanting and helpful in offering suggestions. He was quick to give an itemized quote and flexible with the changes we requested. We definitely recommend Chris and Sasquatch Deck.

It was awesome to work with Denise throughout my kitchen , pantry and bathroom. She was mindful of…read moremy spaces and created systems that work for daily routines not just "making it look" nice. She gave me the piece of mind I needed and my house looks great!

We own a high-end rental but live outside the US most of the year. With a long-term renter moving…read moreout, the place required a complete refresh so that it could once again be listed as a fully designed and furnished rental. We needed somebody who could be on site and make decisions with little direct guidance. Denise did the design, the required budgeting, and the planning work upfront to make sure all the required materials would be ready. Then, being the one-stop-shop she is, Denise and her team were able to supervise the clean-up, do the required touch up of paint and such, assemble new furniture pieces, and provide and install all the original art needed to make the place a show stopper. We were super satisfied with the results and feel only an approach like Denise's could have got this done on time and on budget!

We are renovating our kitchen because of a water leak. Gilbert fixed the leak and came back when…read morethere was a question about a gas line. He is responsive, upbeat, and awesome at fixing whatever is needed related to plumbing (both the water and gas lines). He's always who we call first.

I've been using Blue Dragon Plumbing for nearly 10 years and couldn't be happier with the excellent…read moreservice I always receive. Owner Gilbert is efficient, highly skilled, and never leaves a mess behind. I just had my toilets replaced and was so impressed with his great and quick work of the job. He also goes above and beyond, is upbeat even when it's 100 degrees outside, and takes time to greet my dog!

Zach and his crew with Tex Painting were great! We had walls, ceilings, all molding, doors, front…read moredoor and outside shutter. We were really anxious since we weren't sure how it was work. We stayed 4 days at a Hampton inn to make sure we weren't in the way. All the multiple colors of paint we picked out indoor and outdoor. The job was perfect no damage or mistakes and the paint is amazing. Zach did a follow-up after the job was completed to ensure perfection. I highly recommend

Everyone worked so hard. Our house looks great! We had our interior painted. They were fun with my…read morecats, too.