Cancel

    Open app

    Search

    ADT Security Services

    1.3 (167 reviews)
    Open Open 24 hours

    Services - ADT Security Services

    Security monitoring services

    Home system automation

    ADT Security Services Photos

    You might also consider

    Recommended Reviews - ADT Security Services

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    This is how long it takes to deal with ADT. Every time.
    Sean W.

    If you're shopping for a home security system, stay away from ADT. We've been with them for a little over 3 years now. About a year and a half ago, we upgraded systems so we could move to their SVR camera system that records 24/7. They locked us into a contract until 2025... which didn't seem horrible because we live in a terrible neighborhood, we need a security system, we're never *not* going to have a security system, and honestly - how often do you shop for all new security equipment? We had cameras before with ADT. All same placement. One out by our cars. With the new 24/7 SVR recording system, they had to install all-new cameras. With that, the camera out by the cars doesn't work. It never stays connected. I'm on the phone with ADT nearly monthly. Today's call was nearly 2 hours. They've sent technicians probably around 10 times. They blame it on us every time. "You shouldn't have a camera that far away from your router." Well it worked with the old system, and also - we aren't install technicians. Last week I called again. The camera isn't working. The SVR device isn't working. Nothing is working. They sent another tech. HOWEVER - the agent told me that this time, if they couldn't fix it, they would refund me for all the cameras and let us out of our contract. SUCCESS! Well, it all stopped working again. So I called today. I was told, essentially, I was lying. "It's your word against ours." Literally. That's what he said. I asked if the calls are recorded. Yes. For quality assurance purposes. So I asked him to pull the call. He said they don't do that except under legal order. I asked to speak to a supervisor. He said he would be happy to listen to the call but no matter what he heard, nobody at ADT, at any level, has any way to honor what she told me. So here we are. We're stuck paying ADT until 2025 for equipment that doesn't work. So, don't. Don't deal with ADT. Because once you're in, they don't care if your equipment works or not. And to make it worse, they can tell you anything on a recorded call to make you happy and then deny it.

    THERE'S NO PLACE LIKE HOME.

    See all

    2 years ago

    Business owner information

    Photo of Customer Care

    Customer Care

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Customer Care

    Customer Care

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    3 years ago

    Business owner information

    Photo of Customer Care

    Customer Care

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Tina A.
    49
    11
    7

    4 years ago

    Business owner information

    Photo of Customer Care

    Customer Care

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of C T.
    0
    18
    0

    3 years ago

    Business owner information

    Photo of Customer Care

    Customer Care

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Alice G.
    1368
    1271
    2696

    9 years ago

    Business owner information

    Photo of Always T.

    Always T.

    Helpful 10
    Thanks 0
    Love this 3
    Oh no 0

    3 years ago

    Business owner information

    Photo of Customer Care

    Customer Care

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Customer Care

    Customer Care

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Customer Care

    Customer Care

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of R E.
    0
    1
    0

    4 years ago

    Business owner information

    Photo of Customer Care

    Customer Care

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Always T.

    Always T.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Customer Care

    Customer Care

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Customer Care

    Customer Care

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Customer Care

    Customer Care

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Customer Care

    Customer Care

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Business owner information

    Photo of Always T.

    Always T.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Customer Care

    Customer Care

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Business owner information

    Photo of Always T.

    Always T.

    Helpful 3
    Thanks 0
    Love this 2
    Oh no 0
    Photo of Doug S.
    3
    141
    301

    8 years ago

    Business owner information

    Photo of Always T.

    Always T.

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    6 years ago

    Just a terrible experience with ADT in the last year we have had them. Bad tech is the main cause

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Customer Care

    Customer Care

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Customer Care

    Customer Care

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Customer Care

    Customer Care

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Update: Defenders removed the permit fee and resolved the issue. Thank you.

    Business owner information

    Photo of Customer Care

    Customer Care

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of F P.
    0
    1
    0

    4 years ago

    Business owner information

    Photo of Customer Care

    Customer Care

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Business owner information

    Photo of Always T.

    Always T.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0
    Photo of AL W.
    0
    38
    9

    5 years ago

    Business owner information

    Photo of Customer Care

    Customer Care

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Customer Care

    Customer Care

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of L M.
    0
    9
    2

    9 years ago

    Business owner information

    Photo of Always T.

    Always T.

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    Business owner information

    Photo of Always T.

    Always T.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Business owner information

    Photo of Always T.

    Always T.

    Helpful 4
    Thanks 0
    Love this 1
    Oh no 0

    6 years ago

    Business owner information

    Photo of Customer Care

    Customer Care

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Always T.

    Always T.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Customer Care

    Customer Care

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Always T.

    Always T.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Customer Care

    Customer Care

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 5
    Thanks 0
    Love this 2
    Oh no 0

    Page 2 of 5

    Ask the Community - ADT Security Services

    Review Highlights - ADT Security Services

    We've never had any breakins or issues like that, but we've also had peace of mind that we are safe.

    Mentioned in 2 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Security Systems 677 times last month within 25 miles of this business.

    Verify this business

    ADT Security Services - securitysystems - Updated June 2026

    Loading...
    Loading...
    Loading...