I have no doubt this business, Ryan Automotive, has done good work on people's vehicles in the…read morepast. Judging from the reviews, most people seem satisfied with services rendered. However, in my opinion, from the standpoint of someone garnering quotes for a future mirror replacement, the receptionist or customer service associate who answered the phone did not have a good enough concept of (potential) customer relations. After a truly harrowing, somewhat traumatizing freeway experience, I thought the person answering the phone would at least have some kind of empathy or even just a professional, friendly tone. My initial request to speak to a mechanic or service advisor was ignored. Anyways, I volunteered info about the make, model, year and color of the car, but she only seemed interested in the VIN number, which I provided. Any other place asks for all of this info. She actually said I read the VIN number too fast at the end of my reading of it, which makes no sense as I never read numbers that fast out of courtesy. I even took the extra step of making sure she got the letters correctly, but, again, she did not appreciate that. Instead, she rather unprofessionally and abruptly ended the entire call. I've never had this kind of low vibration, low intelligence customer service from any auto-related business. So, I called back and left a message thinking perhaps the owner would contact me either the same day or the next, to no avail. Every other business I have contacted, from dealerships to independent repair and body shops, have had much more impressive and professional communications.

Honest and reliable! The staff here are very kind and accommodating for last minute repairs. They…read morewill only charge you for what you need and never tries to nickel and dime you for extra work. They even fixed a dent on my bumper for free when I came in for other unrelated repair work. Definitely stop in if you're in the area and talk to the front desk about any work you need done on your car.

Excellent service. They go the extra mile for the customer and their work is top notch. Will be…read moreback when needed.

From the owner: Visit our authorized and certified mechanics for fast, friendly and professional collision repair…read moreor restoration services. We understand that your car is not just a car. When repairs slow you down, we're here to get you back up to speed. Are those minor dents irritating and unsightly? Now you no longer have to live with those ugly dents and dings. Whether it's an auto body repair or a paint job - we'll make your car look like new in no time. Do you want to restore your car back to its original glory? We'll bring your car back to life with our professional auto restoration service. From chips and dents to rust removal, you can count on our auto experts to provide a detailed-driven auto restoration service in Baytown and its surrounding area. Our auto shop is locally-owned and provides custom solutions for you. We always have your best interest at heart, that's why we've authorized and certified mechanics to make sure you get outstanding services. No stone is left unturned, we spend as m

This is a review after speaking to a friend and the quality of service received @ this collision…read moreshop. Customer service was amazing but the quality of the repairs are 100% less than perfect, to where I was disappointed by what I saw and she is hurt that a community business would provide this type of service...

My husband's truck was brought in after getting heavily vandalized and it took them more than 3…read moremonths to redo the truck and then when they claimed it was ready the air conditioner didn't work so they had to send it to another place to get that fixed and when we went to pick it up finally someone had spilled solvent on the hood and they claimed it was there previously after I told him i had pictures of the truck before the vandalism and when it was vandalized they fixed it

My car was damaged at a gas station. I received a good…read moreestimate from these guys. My car came out perfect. Thank you for being fair with your charges yet taking such detail to repair auto back to new condition. I recommend them to everyone!

Have used First Collision multiple times. Always pleased with service and turn around. Just used…read morethem for minor repair on my Honda and had car back next day. Richard and Mitchell are knowledgeable and always kind. Great place. Highly recommend them!!!

Excellent service and patience. I had my first car accident 2 and a half months ago. David and the…read moreteam at Rember's are professionals and know how to best work with insurance.

I had a minor backing incident, and found Rember's to have great reviews, so I decided to put my…read moretrust in them. They were the BEST!! They understood my situation, with my car being my only transportation, and were fantastic in helping me to get alternate transportation while mine was being repaired. David is very nice, kept me informed, and the work they did looks terrific! My 4Runner looked brand new when I got it back! They even cleaned it - inside & out! Very impressed! Hope not to need them in the future, but will DEFINITELY recommend to anyone I know!

A1 (Bobby) did a great job on my car. He communicated well & was on-time for the repair…read moreappointment. He was professional & deliberate in his repair efforts. I am very satisfied with the results. If you are looking for someone to fix dents at a reasonable price, give Bobby at A1 Auto Body a call.

Great service ! Quick response and really good work! Came to my house and took the dent out on the…read morespot. Would use again if needed