This store just lost my bussiness for ever. I ordered some trasmisson oil online to pick up at the…read morestore, so I drove to the store to pick a PREPAID order mind you ($50 dollars worth of products) and I just so happened to have forgotten my wallet at home so the counter guy would not let me pick my order because I did not have picture ID even though I offer to show him the order receipt, comfirmation email and text I received from them to come pick up the order, but the old guy behind the counter would not budge and although he was not rude it seem like he was having a power trip, so I was not about to drive home to get my ID just so he can glance at it for a second. instead I went home and CANCELED the order.

I have always gone here growing up as this is where my dads account was and I just grew up going…read morethere. I went today and they read a check engine light for me and then gave a recommendation on a local shop. I was able to get something I needed at Napa too and Allen was super helpful and I appreciate his help.

You can trust me, I was an auto parts counterperson for over 20 years and I know auto parts stores…read more This is a nice auto parts store. Clark Auto has been helping me out for over two years now and I am continually impressed with the knowledge of the staff and the amount of inventory they carry on the premises. Which is saying a lot because for a long time I was not a fan of the NAPA Auto Parts stores but it seems they have made some improvements over the years. Some good reasons why I like this place: 1. They keep their prices at a reasonable level, unlike Baxter's these days. 2. I have watched them serve women there and they do it with patience and understanding. Some women are intimidated by parts stores and rightly so, they can be. Unlike Schucks, these guys don't make women feel intimidated. 3. They give you at least a 7% discount just for showing your AAA Card, sometimes more. Unlike Mike's or Carquest. 4. They are easy to find** Since I was in the business so long I don't normally Yelp a parts store, I am usually too critical and feel like I can do everyone's job there better than they can. Clark's doesn't make me feel that way. ** Yelp shows them on the wrong side of the street on the map!

Lately the customer service at this store has taken a nose dive; sometimes I wait forever to…read morepurchase a small item, and other times the staff are on the phone and would not even acknowledge that I am wanting to be helped. After couple of bad experiences, I have been going to another NAPA shop in Sherwood where the employees there are more courteous.

I'm a 27 y/o female without close family in the area to inspect/give advice on my car troubles. I…read moredon't know everything about cars and have been faced with people trying to rip me off before. After my car unexpectedly died over the weekend, I realized I was way overdue for a new battery, and initially thought to go to auto zone, but a friend said they'd overcharge me. So I went to this O'Reilly's because it was the closest to where I was that day. Dennis helped me find the battery I needed, gave me a discount through my company, and offered to install the battery. But it doesn't stop there. Upon taking my battery out he realized the issue was much more severe than I previously thought. My negative terminal had partially separated from the coils because it was so old (7+ years) and had been leaking a significant amount of battery acid...two inches of it to be exact was just sitting in the battery compartment. He could have sent me away, but he and Matt grabbed soda powder from the back and poured it all in the compartment to soak up the acid and then vacuumed it out. It took a significant amount of time that they didn't have to give me, but I was so incredibly grateful not just for Dennis's cleaning and installation of it but also taking the time to explain what was going on and what I should do in the future. They both were kind and did not talk down to me, as is common in the car-world to women, and this I almost appreciated more than anything. Matt even recommended a good mechanic to me who could take a good look at anything else that could have been affected. After Dennis was done soaking up and vacuuming up the acid, he installed the battery and sealed it with some grease, etc. I could not have had a better experience and will be driving out of my way (30+ minutes) from now on to visit this specific location next time I need something. These guys rock.

I am a 22 year old girl - i know nothing about my old fart car - all I know is I needed her to get…read moreme to work everyday. I know I have a bad oil leak and needed more break fluid, thanks to my dad walking me through those steps on how to figure out what my car needed. I went to auto zone - as it is the closest to my house and they just didn't want to help me, I brought in my used oil container and they sent me to O'reilly...where I was then met by Kent, he was gladly to help me and he did all the research to make sure I was getting the right oil, the right breaker fluid for my car. I will never make the mistake of going somewhere other than O'Reilly's again! Thank you Kent!

William and Luke went out of their way to help. They replaced the battery on my daughter's 2015…read moreRAV4. They cleaned the battery terminal as well. Their customer service was outstanding and they really deserve all the praise in the world. We truly appreciate it and will be back all the time. You guys are amazing!!!!!

I had a great experience here the other day. My rear left bumper panel has become detached and is…read moreflapping in the wind when I drive. I was trying to find out if there was an easy fix i could do to repair. The employee told me i should sink a screw, but since I Don't have access to that, and i really don't feel like "sinking" any more money into the dinosaur, I am gonna go with duct tape and superglue.

Went in as a walk-in cause I found a nail in my tire. Aaron, was super helpful and got me in to…read moreget it checked out and fixed. I thought I was going to be paying an arm and a leg, but when I went up to pay they told me to put my wallet away and it was on Aaron. I appreciate the kind gesture, especially cause they were super busy. Thank you for taking that nail out of my tire and fixing it fast.

I want to start off by saying they are reliable. When they say they will be done with your care,…read morethey mean it. i never have to wait extra long, and they seem to be always moving and getting stuff done. I would really love to see some other time selections, like name brands. I have ordered thru them before, but don't get the same deals you can get at Costco.

Excellent, friendly, and speedy service. This place has been here for over thirty years and their…read moregreat service and ability shows why. Every time I've needed car stereo help they have been able to help me right away and fix whatever issue I had at the time. They are knowledgeable about all car stereo systems and provide quick and accurate work. Their pricing is always fair and generally less than other car stereo service providers. I trust them with all my automotive sound system needs and would recommend them to anyone.

I will not give my business to anyone who uses a condescending tone because I'm a woman. I…read morecontacted this company twice in the same day, spoke to the same man asking DVD questions, and had to hear his arrogant responses. Based on how I was treated I wont be recommending their services. Thankfully other local companies were more helpful.

From my initial call the front desk were efficient in setting me up with quick & promising service…read more They set me up from the jump with Henry & the silver team to help me with a regular checkup. Over the years they helped me with a multitude of different situations beyond routine checkups. Henry, and his team exceed in what stellar service could be. Henry excels highly in communication. Even beyond his own work hours. Henry, silver team & Landmark Ford reach beyond a five star rating. Way to go landmark ford, Henry (SILVER TEAM)

I tried to make a deal on a F150 lightning but it didn't seem the person on the other end was very…read moreinterested in moving things forward. Over a day spent slowly texting back and forth, and we reached the negotiation point of "hey we're really far off but why don't you come in and see if you like the truck and we can maybe make something work". I started this clearly expressing interest in a very specific spec that I'd already test driven, but also was busy with work and hoped to arrive at some semblance of a deal before driving out to them. Ultimately, I didn't feel very important, despite wanting to take a slow selling, expensive truck off their hands at the end of the month. I ended up getting the truck at another dealership for just exactly what I wanted after some standard dealership sales back and forth. Given this experience, I'll likely not consider them again. Edit: Amanda you have my contact info and can text me.

If you have nice or undamaged rims, I suggest taking photos of your rims before getting new tires…read more Better yet, get tires from a place that doesn't have the highest employee turnover rate in the industry and trains their employees thoroughly. I learned this info after the fact and regret going to discount tire. Techs are encouraged to work fast and hard, turning highest volume as possible. This leads to carelessness and mistakes. The work areas have the wheel mounting hardware spread out everywhere on the ground. Very haphazard organization. The parking lot is littered with bits and pieces of hardware. I will go back to my previous tire shop because it is not worth sacrificing trying to save a little money.

The gentleman I spoke with about getting tires was super helpful. Recommended tires that fit our…read morebudget and did nothing to hurt our EV range. Quiet and excellent off road so far. Deducting a star for the following: - for some reason they messed with my tonneau cover installation. I had to go buy some bolts that they removed and didn't put back in. - charged for disposal even though we took the tires with us (brand new oems with 500 miles on them) - a single tire was severely under-inflated at 35 PSI Would come back despite minor issues.