I will not give my business to anyone who uses a condescending tone because I'm a woman. I contacted this company twice in the same day, spoke to the same man asking DVD questions, and had to hear his arrogant responses. Based on how I was treated I wont be recommending their services. Thankfully other local companies were more helpful. read more

So let me start off by saying that the Owner Sergio is amazing. He was straightforward and honest and right to the point! I admire that because most people now a days try to take advantage, especially a woman in the car world. I am from Hollywood, CA and Sergio made me feel welcomed which I truly appreciate! Before I came to his shop I stopped by 'Stero King' Mike quoted me a ridiculous amount of money even though I had the my speaker and amp! The quote was over 800$! I went down the street to 'Car Stereo' and Very quickly no beating around the bush was quoted $500 LESS by Sergio! He was friendly, honest and to the point! The entire process took maybe 2 hours tops! I appreciate you and your business! I have read the other reviews about people saying he is rude but I honestly think he is misjudged because he is very honest, which I prefer someone honest with this kind of business than dishonest, friendly and overcharged!! Thank you to you and your Amazing team! I appreciate yall! read more

Car Stereo City - Car Stereo Installation Near Me - Beaverton, Oregon

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worst experience here I would never recommend anyone here or ever go back place is straight trash

These guys are great. Lots of knowledge. Consistent service and they always have the answers. Great pricing

Great communication, great service. Did exactly what they said at a fair price. Will go back.

Amazing work done on all my cars I've ever owned. Never any problems whatsoever. Installers pay TOP Dollar for the correct tools for every Job. I've recommended this place to anyone I know and now I recommend it to all of you! Those bad reviews must be false because my experiences have never resembled anything like what I've read on here ! read more

On a Google check this business shows that it is open on Sunday just to clarify it is not. I showed up there on a Sunday afternoon. There were cars parked out front. I walked up to the door and even though the light was off, the door was unlocked. I called out to see if anybody was in there and was greeted by a gentleman and I say that vaguely as he didn't get up out of his chair and he said they were not open I informed him that Google was saying that they were and his response was " I don't care about Google. I don't care about what it says, and I don't care about reviews. I've been here for years and as long as I'm here the money keeps rolling in" he then priced the project I was looking at which was beyond outrageous. I found another local guy, not even 1 mile away with great customer service for half the price. I would not recommend doing business with this company. read more

These guys are pros... they fixed a previous company's install in my 2021 Ram, did an amazing overhaul and were very transparent with me from the start.Sergio came highly recommended, glad i listened ! They explained pricing, worst case scenarios, best solutions to issues we found and different price tier recommendations to land where I needed to be. I'll be a life long customer. read more

Worst customer service, big Mexican guy doesn't know how important is to treat customers with respect and dignity, he thinks that we go there asking for favors, our money support any business and his employees, estéreo King close by is a better option in anyway. read more

Awesome people , straight up and price is reasonable. Have had two vehicles in the past here and just brought my f150 for some install and they have always done a great job and fully answered any questions I had with no bs . Best place in Beaverton, aloha area to go to . Great work!! read more

Too bad there is no zero star option. The owner of this operation is extremely rude. It is unfortunate for the employees here, as I am sure they are decent and hard working people. The reality is, this person (owner) or franchisee wouldn't exist in any other realm other than this, as a small business owner where he holds 100% control. His work is terrible. His communication is condescending. As customers you have an option for where you want to go. There is Distinctive Sound in Portland (stellar customer service and great work) and sounds Unique Inc in Beaverton. For the latter no work completed, but very professional and friendly on the phone (yes this matters). read more

Awesome. We told Sergio what we we hoped to get in a stereo and our budget and he matched us up with a great Sony player with android auto and a back up camera. We were under a time crunch and he made the timing work for us. I will definitely come back when i need a stereo read more

These guys do great work at a fair price, they know what they're doing, and won't waste your time.

Sergio put in a 7" Pioneer wireless Apple CarPlay receiver for me 3 years ago, great work and service, he just helped me upgrade to the new Alpine Halo 11" floating display, it's such a great fit for my 2017 Toyota Highlander and he gave me a great deal, his communication throughout the process was exceptional. Highly recommend this local independent shop. read more

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Stopped in to get some questions answered cause I got a used car with an aftermarket. Dude basically talked to me like I was a child and didn't seem happy to help. Later asked about upgrading my car sound system in the future and got blown off. Will definitely take my business down the street to stereo king where they seem to care about customer service and retention. read more

Don't talk to customers the way you do. Rude. And don't price gouge me. I walked in specifically acting like I didn't know what I was talking about.. trying to charge me 700 dollars for 4 speakers to be installed? You crazy? I've had sound systems installed in all my vehicles. Can't imagine all the people youve ripped off read more

Yeah I called them and immediately this dude I talked to was rude about me asking simple questions and didn't seem like he wanted my business so I'll take it elsewhere (: Honestly if you are looking for a place just go to stereo king they are amazing. read more

They did what I asked for, The sales guy wasn't friendly and pretty cut and dry but my sound system sounds amazing so I can't complain! read more

Sergio was knowledgeable and knew exactly.what I wanted he knew what he was talking about when describing the product and he took the time.to show me hoe to properly use it. The price was amazing, better than the price I would've gotten at stereo Kings. And I was treated better here than at stereo kings. They did the work fast, I was told 2 days and he called me later that day saying that it was done. I would recommend to anyone. read more

very rude costumer service. Argued with me over the phone and in person. Did not feel comfortable with someone working on my car that would argue or be short with me when i was asking simple questions. read more

Coming back with a third car left me pleasantly surprised how willing the management here is willing to keep the customer happy. I had sort of a confusing order of ripping a cd unit from one car and placing it in another, and also changing the bulb color on my HID's. We were able to schedule an appt for two days out for all the work to be done.They charged me hundreds less than their competition Stereo King down the street for the exact same job. Once again the work is top notch and I fully support this local business and will continue to be a return customer. read more

I went in there looking to get quoted on both an amp/sub combo and also HiD lighting. The guy who helped me was very cordial, helpful and knew that I wasn't hip on the newest Technology (I hadn't put a system in my car since I was in highschool) He gave me quotes and his name and said to give him a call when I'm ready. Can't ask for anything more then that. He even knew I wasn't going to purchase anything right there and still gave me a lot of help. read more

Sergio at the counter is very knowledgeable at his job. Any questions asked, he has an answer for you! He knows his stuff. I recently got a new amp and sub to upgrade my sound system in my car and he walked me through after the installation on how the bass knobs work. He also included a subwoofer grill free of charge. I would say it is a reasonable price for what the quality service given. read more

Sergio is normally who you'll find when you walk in the store. He might seem a little ruff or not the jump around you're in the store kind of guy (you need to be careful with those kind anyway...). He and his team has now installed a couple of viper alarm systems in two cars, two touch screen systems & two camera systems in our company vehicles. THEY HAVE DONE AN OUTSTANDING JOB ON ALL THE FIRST TIME! What you get from Sergio is honest opinions and a great deal! Give him a chance and you'll see. Sergio continue to be who you are my family and I appreciate you and your team. read more

I had my first car installed with all new speakers, stereo, sub & amp at Car Stereo City. Even when my amp got too hot in the summer, they replaced some wires free of charge. Now that I have a new car I have brought it in to get some work done and once again I am beyond happy with the quality of products and installation as well as customer service. Great prices as well. I will always be a returning customer, and will continue to recommend Car Stereo City to anyone I know. read more

I've had gone to these guys at least 4 times over the years, had HID's installed in my truck and a complete component system in my Z06. Always do really clean work and they're straightforward with communication. I would recommend them to anyone and trust them. Don't even think about going to CarToys. For anything. These guys are legit. read more

I wanted to put a Carplay head unit in my 2007 Tacoma. The choices in the market are bewildering for a non-expert. The guys at Car Stereo City provided outstanding advice and steered me to a unit that I couldn't be happier with. The installation included bluetooth, XM, rear view camera and multiple USB connections. It was a bit of work and they pulled it off flawlessly. It looks and performs better than anything you could get from the factory today. The pricing was reasonable and they were a lot easier to deal with than some 'larger' retailers in the area. Would definitely recommend them for anyone looking for quality work and consultation. read more

These guys were terrible. They have horrendous customer service and I recommend that you go anywhere but here. The staff is arrogant and cocky. They denied my phone calls muiltiple times after I told them I would be calling back in a few minutes. Finally, when they answered they were very short and rude. This isn't even my first time having a bad experience with these guys. I definitely learned my lesson this time and will not be coming back. read more

Called just for questions and a price quote, the guy was a jerk, very rude and acted like a know it all. Not everyone who calls for info is an idiot. Stop trying to get over on people and be polite or ull drive away business read more

Doesn't even deserve one star! Let's start off with horrible customer service, my friend went in there to get a sound system and alarm and the guy who helped him was rude and so unprofessional. He was either the owner with a big ass head thinking his shit doesn't stink, or he was a horrible customer service rep! Either way just by the attitude and being a dick you could have easily made $1000! Oh yeah and over priced for the shit products, I recommend no one goes here and you can pay half the price ordering it and finding someone to install it. read more

Bad customer service! I bought an hid kit for my car and the job was done great. The reason why only 2 stars is because after having my car in a shop, the headlights didn't work, I drove by there and ask them if they can check them, the guy on the counter seemed uninterested and told me in about an hour he'll have one of the guys in the shop look at it. I told him it could be something simple yet he said they were all busy so I waited. 15 minutes later a guy came with an F150 and had some issue with his hid and the guy behind he counter jumped and went outside to help him with a super awesome smile while I was being ignored. 40 minutes later the same guy told me to come back in 30 minutes and they'll get it fix, I left and took it to another shop that sells hid in Beaverton, even thou I didn't buy them there they fix it for free without an appointment just so they could gain a potential future customer. read more

I see some bad reviews on here about this place. Let me start off by saying they beat out there competition up the street by a lot. I have a Cadillac deville, Anyone who knows about these cars know its well beyond a basic installation. I came in and talked to the manager about parts I needed to do the installation myself. After talking to him for a while and him explaining what I had to do and was going to need, I knew I was in over my head. He was still willing to get me the parts, no pushy sale at all. I ended up letting these guy do the installation and got a new deck all for a better price then everyone else just for the installation. It's been like 4 or 5 months now and everything still hits like it should. Good job guys! You have a customer here for life! read more

The guy who claims to own this place is rude. They take your money no problem. But then they dont do the work. He did work for me and my womans 2011 mazda 3. He took everything apart and didnt put it back together. Then he refused to finish the work on the car because me and my girl are white people???? We are paying customers. He took our money. Bbb is going to love to hear about this guy. My shop kadels told me they would fix my stereo for free. Due to the fact it was because of a crash i was involved in. And kadels did the work on my car. But forgot to fix my system. All they needed was the diagnostics. But the owner refuses to give that up as well. Now i have to pay another fee to another company. Don't go through these people. Its a scam. My stereo is in peaces all around my car. read more

I have been to this place a few times and their prices are real good! I bought my subs and amp here for a pretty good price and installation is cheaper then anywhere else! The guys there are pretty cool and really helpful too. read more

I stopped in the other day to check pricing on the HID headlight kits they advertise. I walked in and was immediately greeted by a very friendly staff who answered all my questions, gave me a price quote and offered to install them right then and there. Their customer service is excellent. I looked around the store, they have a lot of woofers and boxes but was disappointed with the low selection of head units. I think there were less than 10 on display and they were pretty much all the same. I'm guessing they use the showroom as the warehouse too. It's pretty cluttered with sub boxes. Not just ones on display but all the stocked ones. They desperately need to vacuum the floor. But I'd still check them out for stereo needs and they did a fast job installing my HID's which look great. read more

Amazing work done on all my cars I've ever owned. Never any problems whatsoever. Installers pay TOP Dollar for the correct tools for every Job. Tinting is amazing and high quality. I've recommended this place to anyone I know and now I recommend it to all of you! Those bad reviews must be false because my experiences have never resembled anything like what I've read on here ! 10/10 read more

I adore the fat guy at the counter, also known as Sergio. He is beyond helpful. I have a breathalyzer and interlock has horrible customer service. Sergio goes above and beyond to help me and make things right. He is honest, direct, knowledgeable and has great stories! If you were an idiot like me, and got a dui, get your device here. He has your b read more

Great service and prices! They did a great job on my Jeep... we had purchased a couple of components from them a couple years ago, and I brought them in to be installed on the Jeep, and Car Stereo City gave us a great deal on a deck and some door speakers. They installed it all in a few hours, and at a phenomenal price. Highly recommend them! read more

Very displeased with service.. had appointment scheduled.. drove in for work to be told they can not do it... no mention was made to when they could dp work.. during scheduling of appointment i offered my phone number.. was told not needed. . Apparently it was needed to give me courtesy call to inforn me not to come in read more

Didn't actually end up buying anything. I know little about car stereos and the owner seemed irritable and did not want to answer a few basic questions. I left frustrated and was willing to pay more money to buy somewhere else just to not support this business. read more