My 2025 Ram 1500 just displayed Auto Emergency Braking (AEB) not working requires service. The…read morecruise control (ACC) is not working and requires service and both side mirrors have the yellow triangle indicating something is in the blind spot. When I called the service department it took 5 tries before I finally got someone to talk to. This include being disconnected 3 time and returned to the switchboard twice. Then I was told that the earliest they can see me is Sept 3 (24 days from now).

Recently I came to Allen Samuels to purchase a car, and I am truly happy with my decision. When I…read morecame to the dealership, everyone that I came in contact with was welcoming and friendly, and the atmosphere was positive. My car salesman, Dalton, was honest, thorough and transparent. Which made me trust that I made the right choice. A lot of times, being at the dealership can feel frustrating and stressful, but everyone made it non stressful and a warming experience.

All is well! The crew was so kind and helpful! I appreciate them so much and I endorse them with…read morea much deserved 10 out of 10. Professionalism at its best and customer service even better. Rolondo kept me informed of the details daily and greeted me with a smile and explanation of the services performed. I met the General Manager Mickey who was very personable and kind as well. Very good experience. Thank you so very much. If I ever need your services again, I will call on you:

I would give zero stars if at all possible. This business is a scam. They have had my vehicle for…read morenearly a year, always claiming that there's a delay in parts or some other excuse as to why the repairs aren't completed. It has now been in line for paint for over a month and I cannot get a straight answer about when it will be done. I have had to go into the shop to get any response from them at all as they never answer their phone or return voicemails. I highly recommend that you avoid this "business" at all costs.

They have numerous options of wheels and tires to select and if they do not have the ones you…read morewanted they will order it and as quickly as possible they will get it to their store.

Everyone is very nice and helpful. My salesman made sure I stayed in my budget without trying to…read moreadd more. They give free tire repair or replace, free rotations and front end realignment. I will be doing more business with them and recommend them to anyone.

Whole buying process was quick and easy, great people, great customer service, 100% recommendread more

this company will nit stand behind any products that they sell. The worst costumer service that I…read morehave ever been associated with as far as standing behind their products. I had a problem with my trailer and took it in three times and was not fixed. I called Tyler and was told take it anywhere else because he didn't care.

After two Walmarts refused to install a battery I purchased from them, I took it Kegley Automotive…read more Mr Kegley dropped what he was doing and started the installation immediately. I'm so impressed with them.

Vehicle is still being worked on but I have to say that the mechanic owner Carl is an A+ credit to…read morehis craft. His dedication to doing things right.. The FIRST time. He's super honest and transparent; NOT mixing words, and making up hidden issues is a VERY welcomed change we could all learn from! Check this business out. You won't find a more dedicated guy to work on your car like it was for his own. Honest and affordable service.

Ive had many experiences with mechanics in my life and to be honest most I have felt comfortable…read morewith, not all. However, I have had none I felt were more fair and transparent and communicated better than the guys at McDonough's. In comparison to my previous experiences, I feel I have been often undercharged here for the amount of knowledge required and the time it takes to troubleshoot problems. I highly recommend them.

Great service and great pricing. They did not give me the run around and made sure I was aware of…read moreall the issues. Before fixing my car they ran test so I wasn't spending too much money on the service. Highly recommended and will definitely come back.

So I was in Waco for a convention and needed printer paper. There were the regular office stores…read morenearby and this place, so I thought I'd give the little guy a chance and went in. The store is small and there were only two people working in there but they were both as nice as they could be--beside being helpful that is the main reason why I decided to write this. The woman working in the reception area reminded me of my mother, she was so darn friendly. She got the paper for me, and the guy working there fixed me up for ink. We got to talking about some of the issues I have with inventory itemization and he was able to help some, but ultimately you get what you pay for and since this was a cheapo cash register I bought at a box store...well what can you really expect. He showed me a couple of the models they have and honestly the prices for the used machines that did everything I could ever want and more weren't that bad. Maybe next time I'm in Waco I'll upgrade.

Overall impression: Buying our 2026 Subaru Ascent at Douglas Subaru in Waco, TX, was the best…read morecar-buying experience I've had in over seventy vehicle purchases. If you want an honest, no-pressure dealership that treats you like a person and not a sale, this is the place. Last weekend, Deborah and I set out to find an SUV that fit our needs. From the moment we arrived, our sales representative, Beth Kwasnica, made the entire process effortless. She listened closely and guided us toward the right Ascent, never pushing us to rush or commit. That patience mattered. We even had the space to step back, reflect, and pray about the decision, and Beth respected every minute of it. What made it exceptional * Beth Kwasnica's genuine care. After decades of dealership visits, it's rare to meet someone who truly puts your interests first. Beth is, without question, the finest salesperson I have ever worked with. * A true no-pressure environment. There were no hard sells and no rush. Just clear guidance and real attention to what we wanted. * Mike Lusby's straightforward honesty. The manager, Mike Lusby, handled the management and finance side with the same integrity. No high-pressure tactics, no gimmicks, just clear and honest answers. * Promises kept. What stood out most was the absence of empty promises. Beth and Mike simply exceeded our expectations at every step. The trade-offs Honestly, we walked away without a single complaint. My only regret is that we didn't find Douglas Subaru sooner, after so many less pleasant experiences elsewhere over the years. Recommendation * Buy here if you want honest guidance, patience, and a team that respects your time and your decision. * Skip if you need high-pressure sales tactics, because you won't find them here. Deborah and I are truly grateful to Beth and Mike. We recommend Douglas Subaru without hesitation and will happily send friends and family their way.

I had a horrible experience. They did work on my car that was not authorized but I do not know what…read morefor they refuse to give me the labor and parts list. My insurance adjustor told me they charged over $3000 more than necessary to do the authorized repair. Something is terribly wrong there.