I've been shopping at this Cranberry Twp. Advance Auto location for years and years. I've recently…read morehad some very positive experiences there. Thanks to the staff and especially Carrie for her positive attitude, customer service skills, and eagerness to help! She makes the visits to the store enjoyable and fun! Looking forward to many more years of buying quality parts.

A while ago they had a terrible Manager named Chad…read more I heard recently that Chad 'Got promoted to Customer'. That's the most hilarious way anyone ever told me they fired someone for terrible customer service abilities. You get 5 stars, my friend! I always change my ratings and reviews when a business properly corrects the problem and beyond. I do almost all my business here and in harmony now, depending on where I am at.

Leased a 2020 VW Tiguan during the Sign and Drive event and couldn't have been happier with the…read morecustomer service! We worked with Mike H. (sales) and Dave (sales manager) over two days and were able to get the monthly lease $$$ we needed, no money down and a discount on the resist-all treatment. Mike and Dave were the nicest guys ever and made the experience transparent and even fun. They found the model we wanted and had it driven up from South Hills and there was no pressure to take on a more expensive model. I would definitely suggest working with them as once we had the paperwork straight, we had our car within a day and its everything we wanted. Thanks to the guys at North Hills and we will see you again!

I took my car in for service, inspection, and an oil change on a Friday. The shop recommended…read moreadditional maintenance, including new tires and brakes, bringing the estimated total to about $3,600. They told me they'd prefer the car to stay because the cords were showing on the inside sidewall of the tire and said the new tires wouldn't arrive until Wednesday. They gave me a loner car in the meantime. Thankfully the tires arrived sooner and I got my car back on Monday. When I picked up my vehicle, the final bill was about $4,600 almost $1,000 more than the original estimate. There was no prior notice of these additional charges. They linked them to the original service request. After driving the car less than five miles home, mostly through a 35 mph zone, I parked it in my garage. The next day, when replacing my EZ-Pass, I noticed a significant chip in the windshield on the passenger side. I contacted the service center within 23 hours of pickup, but they refused to take responsibility, hiding behind the excuse that it had been off their lot for over 24 hours. Instead, they told me to file a claim with my own insurance. Beware of this shop. They inflate prices without warning and refuse to take responsibility for damage that happens under their watch. Their dishonesty and lack of accountability make it clear they do not value their customers. If you care about fair pricing, transparency, and the safety of your vehicle, take your business elsewhere.

I was referred to this shop through a family friend. I live an hour away from here and must say,…read moreJoeys shop was worth the drive. I accidentally rear ended someone in October and called him the day after to see if he could take my car in. He had me bring it in the next day, spoke to my insurance company, had them come get an estimate and had my car back to me within two weeks. My car looks SPOTLESS. It's running better than ever. He was very friendly and sociable and knows what he's doing. I highly recommend going here!!!

worst service ever. don't even waste your time with this place. customer service is beyond poor. if…read moreI could rate a zero I would. they're not worth one star. whoever it is that answers the phone is an idiot. Please learn how to schedule correctly and not make your customers feel stupid. The good reviews are obviously from friends and family.

The rude weasel behind the desk refused to refund me all of the money they owed me after mistakenly…read moreinstalling 2 different sizes of tires in my vehicle. He was a very unpleasant person.

Needed a battery installed asap to make another appointment and stopped at one other auto parts…read morestore prior that didn't come thru. O'Reilly was very helpful and polite. They helped right away, despite other customers!

Quickly service, friendly staff, lots of inventory and good prices. Great location for your needs…read morewhile driving around town

Since the ownership change the service had deteriorated when Tony owned it I could get an…read moreappointment within in days now it takes longer under Tony my cars where always ready within hour or two no it's an all day wait to get my car back for the simple things took my truck in for its yearly safety inspection and service they lost my registration card and my insurance card that was weeks ago never found they lost two customers my daughter was using them as well don't blame the guys who work there blame the new owner customer service has gone to shit

I was a customer for 19 years. I never had a problem getting an oil change or anything else minor…read moreand just waiting in the little lobby area until they were done. Now there is new ownership and the place sucks. Ever since Tony sold the place, I can no longer get an oil change or some other minor thing unless I leave the car there for a week. They don't know how to schedule something as basic as an oil change a few days after I call or maybe a week after I call. There is no lobby area anymore. It was replaced with PA games of skill. Every other place can schedule an appointment for repairs, but this place does not. Its called Tonys Marathon in Zelienople and they suck ass. They lost a 19 year customer.

This is the only auto parts store in Cranberry I trust. Alex is the best. He always knows exactly…read morewhat product your car needs without having to look up the symptoms and can translate any noise into English. He troubleshoots from cheapest to most expensive. The store is well-lit and clean. I recommend all my friends come here. Excellent store.

Everyone was very helpful both on the phone and in person. They helped me get the correct part and…read moretool for the job. The guy helping me was especially respectful and informative.

Just made appointments for two of our family's four vehicles. They are BUSY but somehow can always…read morefit you in. They are pleasant, honest, reasonable, quick, and have excellent communication. Kind of reminds me of how things used to be 20 or so years ago. I highly recommend them. Wendy

this is honestly a great and honest car shop. i've taken my car here for years and have had nothing…read morebut friendly and knowledgeable service. staff is awesome. i laugh when i call to make an 'appointment' and they always say to just stop on by no problems. highly recommend.