Steer clear of this place. I sent my daughter--who's learning how to take care of her vehicle--to…read morepick up an O‑ring for a dipstick. She walked in fully prepared, with the dipstick and the exact part number in hand. Max, the counter salesperson, told her he "didn't feel like helping her" and sent her away without even attempting to look it up. When I called to follow up, Max challenged me to "call corporate" and insisted he doesn't take parts off cars. I explained again that the dipstick was literally in her hand with the correct part number, and he still dismissed it, laughed, and repeated that I should call corporate. When he said he doesn't take parts off cars, I asked about batteries, and he added that they only help with the parts they feel like doing. If a salesperson can't value their customers--regardless of age or gender--then they don't deserve our business. I won't spend another dime here. Advance Auto and other stores consistently go out of their way to help, while this location has an employee who jokes around and refuses to assist a young girl simply because he "doesn't feel like it." Good luck. You'll need it. I'll never go here again, nor will my friends that all work on cars. we are done with O'Rielly's, thanks Max D.

Yes my car had broke down on the side of the road and my mechanic had passed away will I've had…read moreproblems with the water pump oreilly sold me will since the guy Passed away they won't replace it the guy on the phone was a complete jerk and needs to be fired ...on the oreily in Kettering on smithville rd

We were driving from Indiana and some lights came on that I'm familiar with but I was still unsure…read moreif we should get them looked at. I called and asked to talk to the mechanic, and the receptionist put me through to Mike himself. I didn't even have to wait. Mike made recommendations that made him no money but I was reassured that I could wait to see my mechanic when I got home. I was very very grateful.

I made an appointment for Mike's Tuesday morning for Thursday at 8 am for a tire balance. This was…read moreoff a recommendation of a family member. When I pulled up I had a hard time finding anywhere to park because the lot was so crowded, but it was no big deal at first. I went in and told a man about the appointment I had made (2 days in advance mind you) and he told me with an attitude that it would be at least a few hours because they had no room in the garage. I said okay, thinking I really didn't have time because of work but whatever (hence making an appointment). Now I usually am pretty understanding but this is where it got ridiculous. The woman behind me in line (she also parked directly behind my car so I know I was there first) went to the desk and said she needed an oil change and something else done, no appointment. They took her keys no issue and one of the mechanics drove her car around. I was dumbfounded. Now maybe she was dropping the car off, but it didn't seem like it. It all felt incredibly wrong to me that she was taken care of no issue and I was met with a stupid look for questioning why I couldn't get in at my scheduled time. Beyond all of that, it took me about 10 minutes to leave because of cars parked behind me and having to slowly maneuver around a disorganized mess of cars. If you want friendly, organized service that sticks to their word, I would go somewhere else.

Paid 2k jus to have equipment installed.Seemed to be installed by a so called professional but thru…read morein paid for a big 3 upgrade and only got 2 of the 3 jammed my double din and shorted out my usb cord hooked My double din up for a non amplifier system when I called to let them know the issues they blamed it all on my truck very unprofessional found my power wire hanging when I had breaks an

Polite staff and good prices. I was running late to pick up and one of the guys stayed so I could…read moreget my keys before locking up. Window tint appears flawless. Zero complaints.

Love the helpful staff here they are always very helpful and in a great mood. I don't go any where…read moreelse since I've found this place!

Stopped in to buy a new battery for my Hyundai Tucson and have it installed after the Auto Parts…read morestore next door told me they couldn't do it because it would "take too long" for my make and model (45 minutes to an hour). A very nice guy here at Advance Englewood, after taking a look under the hood, told me he could do it no problem and he did...in al of about 10 minute! Great job great service great guy. I'll come back here for all my future parts needs and ignore that store next door. Thank you so much!

First and last experience with Walmart Auto Care Center on N. Bechtle. Took my car in for an oil…read morechange and tire rotation. The service guy at the counter asked if I wanted a new air filter and wiper blades and quoted me a price range for both. I agreed as I needed both and he checked them off on his little tablet. I gave him my keys and he gave me a receipt tag and I left. 25 minutes later I got a text that my car was ready. Picked it up and wanted at the counter for 22 minutes before an attendant even showed up. Finally a 2nd guy showed up Im guessing after his lunch break. When they rang up my total it was only $52 so I knew then they just did the oil change and none of the other items that I requested. I was late for an appointment so couldn't stay and question it. An hour later I looked at my bill in detail and saw where the technician noted that the didn't replace the oil filter because they didn't have that model in house???!!! So they drained my oil, added 6 quarts with a dirty oil filter and charged me for a full oil change! I tried calling 4 times since then and the phone just rings. Ridiculous way to run a business.

This is where I go for tires and oil changes. They have standard procedures and prices - never any…read moresurprises. I find the same staff year after year. They check lots of things each visit. The job is always finished in a lot less time than quoted. I feel comfortable that things were done right when I leave. I would like to use a dealership or locally owned business but have been ripped off too many times. And the price? More than fair, I saved $15 per tire for a comparable set.

Look online for your parts....you get to remove the parts you need..... outstanding....good prices…read morealso....

Got part i needed quickly nice atmosphere got my guarantee seen s few friends kind staff friendly…read morepeople liked experience have a full inventory of cars they have right there on computer will go back again thanks guys

Always use them to do all my engine work done . Excellent line bore, and valve grindingread more

While you won't find shiny chrome to bedazzle your 1987 Civic with a tin-can muffler (nor will you…read morefind the tin can muffler here), you will find nice folks and good prices. Their prices are great - recent purchase of a radiator was $220 at dealer, $182 online, and $160ish here (and without shipping). Sometimes it takes a day to get a part from a warehouse, but often times its nearby and they can get it in a few hours. The store is simply and no frills. Plan ahead for your weekend projects, as they're only open Saturdays until noon.