Michelle and crew have taken care of my 2008 Scion since they opened. It's so convenient. I drop…read morethe car off for service and can walk home. Would recommend this business for anyone who lives in High Springs and surrounding areas. The reason I didn't give them 5 stars is that call backs could be more prompt. Their mechanical services are 5 star.

Excellent service. Great communication. Good value. Friendly staff. The shop will provide free…read moreestimates upfront. Try to use shop name to navigate instead of address. Google map can be misleading. The shop is easy to find and right on the highway.

The last minute service for a bad tire was incredible they went on and beyond trying to help…read more Thanks a lot for such a great service.

This was my first time not using the dealership, I don't know why I waited so long! The women at…read morethe front desk were so kind and welcoming, I received a detail report on my car that had photos of all the readings and work done (I have never been offered this service anywhere.... Ever.... It was a huge bonus in my book). The waiting area had ample seating with drinks and snacks available. The price was average and fair. They were spot on with their time quote and I did not feel it was too long. I will be returning for my next car service.

If I could give zero stars I would... they completely fu**ed me over. Went in with a starter issue…read moreluckily after driving the truck from Orlando back to Gainsville the DAY before, went home went to school got to apartment the next day bam starter went out. Didn't think much of it they "replaced" it in a couple of hours the day after. Go to pick the truck up and the thing won't even start. Im furious as why would you give me a truck with a starter issue that still doesn't start when you give it back. Older guy walks me to my truck "cranks" the truck by stepping on BRAKE AND GAS at the same time presses on button and bam white smoke projecting everywhere. That was never an issue owening my truck as I drive from Granville to Ft. Lauderdale, Melbourne, fort myers, all over Florida literally with no issue. They said it would take about a week to fix, said they would get it in the day after which was a Thursday, didn't start on it till the following Monday. "Oh we have to ship out your headers to make sure they aren't worn" doesn't do it until that following Thursday and then have to wait till Monday to hear again. Mind you this has been two weeks always telling me it'll take a couple more days and pushing the date back. Next thing was, it was supposed to be done the DAY before spring break where I live in Fort Lauderdale 4:30 hours away. Tell me to come in at three, then oh come in at 6. I'm on my way to pick up my truck and get a call, it won't be done till next Monday. Another cherry on top. So guess what had to bus home and waited another TWO weeks for my truck to be done only to get it in a condition that was worse. I have rock light in my wheels and guess what I found out they screwed that up too. I have pictures of before and after, before my lights worked, now none of them do. I have black wires dangling from the bottoms of my truck from them trying to rewire it all which means they screwed that up and lied to me about it. NEVER once told me about the rewire of the truck which obviously contributed to the delay of my trucks return. They were never honest and screwed everything up only for none of it to work. My starter to this day still goes in and out and sometimes doesn't start my truck. Please stay away from this place. Not to mention a year before that, owned a BMW that the front right axel came off. The repaired it quickly only for three days later it to basically come off again and they told me "oh yeah we found a screw that wasn't tightened all the way". This is by far the worst experience I've had at a place and trust me when I say IVE HAD PLENTY. Genuinely lucky I didnt report them to the BBA or anything like that. Please stay away.

If you want to meet a FANTASTIC owner who always greets his customers with a welcome smile, and is…read morevery knowledgeable and honest go see Terry at Terry's Automotive. I wouldn't go anywhere else.

Genuinely so blessed with how fast they were able to work. Not only fast but also did a quality…read morejob. I had an appointment and they had it back to me the next day. Isaiah was the best help & demonstrated such professionalism. Its my first car, my baby, tree shattered my back windshield. They vacuumed every nook and cranny to ensure there wasn't any glass left over. SO happy with this service!

There was a lot of electrical damage behind my front fender after a small fender bender. I took my…read morecar to Gerber in Gainesville. They sent it to their shop in Jax, but unfortunately, the repairs were incomplete. After I got the car back, the warning light came on, so I took it back to Gerber in Gainesville. They did all the repairs needed, plus gave me a free rental car while they worked on my car. They honored their warranty and did not charge me anything for the second repair. If something goes wrong, they will make it right. They kept me updated on the progress of the work. I would definitely recommend them.

Had a roofing nail in my tire and they patched it complimentary! Very clean, greeted us when we…read morecame in. Appointment was easy to make. Professional technicians.

Good tire changing service at a fair price, although a bit slower than promised. Excellent…read morealignment service using state of the art equipment.

I would give them 10 stars if I could! I was heading South from Connecticut in my Camper Van, and…read moreleft my campsite with a terrible high pitch squeaking in the front. I googled the issue and it seemed the problem was my brake pads. I stopped at an auto store in High Springs and they recommended City Boy's. Before diagnosing the problem they made sure they could get all the parts first and assured me they could take care of it today. That was a great relief as I had to be at a convention the next morning a couple of hours away. In 30 minutes they called me and said they found the problem. They took the tire off and found a small stone that found its way in. Problem solved and they didn't even charge for the diagnose or their time! They were friendly, fast, professional and honest. I really lucked out with them! Thank you City Boy's!!!!!!!

They said the 10 percent discount was for another location (but it showed up for them)??? Left a…read morecamper tire to be mounted and balanced. Husband noticed no weight(s) on it when we went to pick it up. Employee took it back, then brought it out again. Said they DID balance it before, but now it has a weight on it... Aaaaaand not cheap.

I want to highly recommend Gabriel A. at Gettel Toyota of Gainesville. Even though I did not end up…read morepurchasing a vehicle, my experience working with Gabe was a wonderful experience. From the start, he truly listened to my needs and budget and was honest about the challenges of finding the right older Toyota with low mileage. Over two months, he consistently kept me updated, sent enthusiastic videos of potential cars, and never once pressured me to exceed my financial comfort zone. Although I did not ultimately purchase a vehicle from him, my experience working with Gabe was truly positive and deserving of recognition. When Gabe first contacted me regarding my search for an older Toyota with low mileage, he took the time to genuinely listen to my needs and financial limitations. From the beginning, he was honest about the challenges of finding a vehicle that met all of my requirements within my budget. Despite that, he assured me he would remain on the lookout. . His patience, dedication, and professionalism were remarkable. At no point did he pressure me to settle for something that did not fully meet my needs or exceed my financial comfort zone. Instead, he remained committed to helping me find the right vehicle. What truly stood out was his integrity, determination, kindness, and patience. Knowing that it was a bit of a drive for me to Gainesville--especially when I was not feeling my best--he made every effort to keep me updated before I would consider making the trip. If a car had met all my requirements, I would not have hesitated to purchase it from Gabriel. Throughout my car-buying journey, two individuals stood out, and Gabe was certainly one of them. He demonstrated that there are still car sales professionals who genuinely go above and beyond to support their customers. Even though I did not purchase a car from him, he was by far one of the best salespeople I encountered. I would not hesitate to recommend both Gabe A at Gettel Toyota of Gainesville for anyone searching for the right car. I am sincerely grateful for Gabe's commitment and professionalism. He is truly an asset to his team.

Terrible company! I no longer own the vehicle I bought from Gettel in Gainsville. It has not been…read moremy car since April 2026. I attempted to talk to them about the approx. $130 charge they continued to bill my cc since the vehicle was sold four months ago. They didn't return my calls. Finally, I reached a live person and explained the situation. She was rude and hung up on me. I immediately called back and asked to speak to someone in authority. They were, suspiciously, "all in a meeting". That was when I decided to cut the head off the snake's body and cancelled that cc. No more monthly charges at 26% interest. I had purchased a 10 year old Prius. Within 3 months of the purchase, I was informed that every battery in the car needed to be replaced in order for the car to be able to be driven. Caveat emptor - buyer beware.

Super, period. Excellent service. Knowledgeable, fast, friendly professionals. Pricing is always…read morefair.

Excellent service every time, I wouldn't go anywhere else. These guys go the extra mile.read more