This is the only Brake Masters I will be going to. The staff and service are beyond expectations…read more They fixed something another location broke, when I made a bad choice to go to a closer location to me. I'm immensely grateful to Michael & Dustin. I absolutely recommend this location specifically.

My family recommended this place to me. I'm from out of state, and tend to do my car maintenance…read more here in Arizona. I had rear brakes, a brake fluid wash, and my serpentine belt changed. The workers here are super nice, and since they don't take commission, they're honest, and don't try to push you into anything un-necessary! I'm one who usually goes to the dealer for maintenance, but I'm so glad I didn't. The prices were reasonable, and they were able to fit me in as a walki-in. Definitely recommend this place/location for honest repairs! :)

Taylor was great. Nice, helpful and quick with a battery replacement. Will come back again.read more

I'm not sure what decade your team members live in, but it's extremely condescending and…read morechauvinistic to assume that women are incapable of making a selection on their own without being greeted with "don't struggle in silence- let us know if you need anything." Your cashier then proceeded to tell me that "a lot of headstrong women think they know what they're looking for." I went in for a car freshener - I'll go to Amazon for my needs from now on which is probably half the cost I'd spend on your in store markups.

Dump AutoZone who doesn't want to help, doesn't want to test your battery or put it in your car and…read morego across the road to O'Reilly Auto Parts. Tom, the manager, and the crew are always courteous, welcoming, helpful, and cheerful. I've had two batteries go down and they handled things smoothly and well, even tho I offered to install them, they took care of the job. Really appreciate their customer service esp in light of AZone. My new auto parts store for sure--thanks all!!

I can't say enough good things about the team at this O'Reilly location. The staff here are always…read morefriendly, professional, and incredibly helpful. Every time I walk in, I'm treated with respect and genuine care which is something that's hard to come by these days. Even though there are other auto parts stores much closer to my home, I would choose to go out of my way through rain, sleet, or snow just to come here. That's how much I value the service and support I get from this team. They go above and beyond every time, and it truly makes all the difference.

Juan helped me select the correct factory replacement headlight bulbs that I needed on my 2015…read moreSanta Fe Sport SUV. Since I had arrived at the store without a single tool with me, I asked if he could assist with removing the old burnt-out bulbs. Juan agreed and got the first light bulb removed from its housing and determined that it was still good and not burnt out at all, like I suspected. He later moved some wires around and put the bulb back in (which would have taken me forever) and then we tested turning on my headlights with the inside car switch - voilà , those "burnt" headlight blubs were now working! Juan got them both to work again. That day I didn't spend even a dollar to replace something that I thought was broken but next time my car has an issue - I'll be glad to spend my money at this O'Reilly Auto Parts store! Great honesty has great value to me! Thanks again Juan.

Isiah and Tyler saved the day!!! Juan was great too! Long story short we had a rough day with a…read moredifferent location/branch but I went back to this location because they've always done right by me and they didn't disappoint. Thanks guys!

This is a "napa" authorized dealer. Dont go to this trash store. They do not honor warranties and…read moreclaim they dont store phone number information to look a customer up like an actual Napa store does. Take the time to drive to a real Napa Auto Parts, promise you its worth the time....

Location is not easy to find! That said, they have good Customer Service, a positive, friendly…read moreattitude, and are knowledgeable about their specialty and about the needs of the local area. Some items or parts have long lead times, but that's America in 2022, not their fault. Overall: very good auto parts store.

Lazy guys were not in the mood to change my battery. I've been getting my batteries at auto zone…read morefor years, this is a first. And so I went to a different autozone and they did it with no problems. One of the guys actually had the audacity to look me right in the eyes and tell me it would be cheaper for me to go to the dealership instead. Got to be in the top 5 stupidest things I've ever heard

Dead battery. Ugh! Went to get a new one and was greeted by Michael B. He immediately located the…read morebattery I needed and even price matched it, which saved me a ton of money. Around $80. In this economy, every penny counts. I couldn't believe how helpful and friendly he was. Lately it seems that customer service has gone downhill. Not with this guy. If I have any car problems in the future, this will definitely be my first stop and I'll be asking for Michael from here on out.

I have just had a negative experience with someone at a different AutoZone refusing to change the…read morebattery because they said they don't change a battery on a diesel so I came to this AutoZone and dealt with a guy named Gil and he was awesome. Very polite, friendly, and efficient. He changed my battery in record time and then said thank you for your business. There's literally no difference between changing a battery on a diesel or gas engine

This Guy is amazing!! i had a bad problem with one of the terminals on the battery would not loosen…read moreup. We tried wd, forty, we've tried ratchet.We've tried Impact, power torque every power tool youcould think of!. Everyone tried to get this Removed, from the roommate to the gardener to the handyman. it was not budging. i kept saying, take it to autozone. Ask for Jordan, he can do. anything! no one listened. after they all tried several times. I finally brought it Jordan and wallah!!! Got it off with a spray and a tool!!!

Least helpful autozone I've ever been to, all 3 employees who were working on 4/15 at 10:30 had no…read moreinterest in asking if I needed help finding anything and when I did ask just pointed at a wall and then took forever to come tell me they actually didn't have any of that product in stock that the website showed they had 2 of.

Of course coming to an Auto Parts store is typically stressful because that means something is…read morewrong. So today we had a coolant level low pop up, which obviously made me panic. We wanted to make sure to get the best product for the best life, we were greeted by the kindest man Gabriel. Gabriel was so funny and so helpful! He educated us on what we needed and even gave us a ton of good laughs. He was super reassuring it is common for a light to turn on, it just means you gotta top it off! he is awesome!

Love it here! Amazing customer service from Jordan every single time! He is very professional and…read moreknowledgeable.

Declined services, told couldn't order parts over the phone even with a repair shop account. Was…read moretold to call other stores then was hung up on. Taking business else where.