ZERO STARS FOR SERVICE!!!! People nice, but I scheduled an appointment for a relay switch that was…read moreshorting out not allowing me to open gas tank....2 Weeks prior to appointment. They took vehicle and changed oils and did an expensive diagnostic test to confirm indeed the relay was shorting out. They did not have said part in facility...so ordered it told me it would be in on a Tuesday, I explained my day off is Fridays, so set appointment for Friday. Showed up for said appointment which was then told I did not have. Now waiting in their lobby for the work to be a fit in. Not only are they OVER Priced, they are inefficient at getting work done in a timely manner! Would not recommend to any one. Oh and they did I not even look at extended warranty!!!!

Had an excellent experience with Caleb at Hagerstown Kia. Caleb was professional, kind, and very…read morehelpful. He was very responsive as we tried several used cars and patient with us as we considered different options. Once we found the one we wanted, we arrived at a reasonable price. Caleb arranged to help us take the car to our mechanic for a pre-purchase inspection, and stayed late to get the deal finalized. After visiting several dealerships and working with several different sales people, Caleb was definitely our favorite!

Today was the day I have been waiting for, the day I buy one of my dream cars!! Gina was nothing…read moreshort o extraordinarily kind and insightful not to mention patient and calm. With this being the first time EVER I was buying a new car, she took as much time as I needed for me to feel comfortable!! The small talk between made me realize there IS hope for humanity due to her kind and compassionate soul. Everyone that helped me kept things straight forward with me. I never felt like I was getting the wool pulled over my eyes. Everyone gave me their most honest input as to what they thought was best!! I will definitely be recommending not only Sharrett but Gina as well for anyone looking to buy the car they offer!! Thanks again for a moment of a lifetime!!

My wife took here vehicle to isolate an issue with her Yukon and JUST TO LOOK AT IT. Was charged…read moreover $200, in environmental fees and document fees. We will never do business with this dealership.

Plain old fantastic service. Doug and i talked on the phone at length as he helped me decide…read morewhether a car was worth fixing or just to junk it. Turns out that Ford from 2015? not such a good deal - junked it. Eagle Auto went out of their way to get the car, drop off the content, collect the title from my MIL. Amazing service. Thank you Doug and staff. We really appreciated you.

Had to call twice to see about a headliner for my wife's Lexus…read more Extremely poor customer service, rude and short with you about any information, question or advise you ask of them. Do not, I repeat do not think for one second that you will get any kind of R.E.S.P.E.C.T from these people here.

I have complete trust in this team. I know I'm going to be treated fairly and given the straight…read morescoop on the condition of my vehicles and will not be paying for unwarranted repairs. Manager, Chris, is a straight shooter who knows his business and expects excellence from the team. Couldn't be more comfortable in my decision to use McCarthy's for all our auto repairs. An in case you were wondering, I'm not a member of the McCarthy Tire family... just share the same last name. No discounts for me... drat it all! Just treated fairly like everyone else.

Took my car I just bought to get inspection, the car is like brand new just had VA. inspection…read morenothing wrong with it, took it here and they wouldn't give me a inspection, I even had the inspection paper from VA that said everything passed, they said I needed ball joint, a new axle, and rear brakes, I have every document of repairs done to this car and it just had brakes and rotors put on it, so I took it to another shop and it passed no problem, seems to me they tried to find stuff to fix to make more money, I will never take any one of my vehicles there for anything, that just wrong to do that, terrible shop, I would think twice before taking your vehicle there, they are crook.

Prices are ridiculous! I took my vehicle in to be diagnosed and was told in order to fully diagnose…read moreit the had to put a new part on it because the one that was on it was failing. I ended up paying over $500 dollars even after they took the part off and was told it was something different so in other words I was out of $500 plus dollars when I was told it was gonna be just $29 dollars to diagnose it in the first place

Every single time I've been here it's always super quick, great work, and amazing prices. I really…read morehave to give it to the guys handling the mobile division they saved my a** more times then I can count again did I mention the prices?? HIGHLY RECOMMEND these guys any day l.

My boyfriend's mom took her daughter's car there to receive a simple inspection to only be told…read morethat the driver side brake light was out when it worked just fine beforehand. According to the previous reviews this is not the first time this has happened to gain extra money. It's unprofessional! What happened to being honest, good hearted people?? We will not be coming back.

I have taken my car there on numerous occasions it is a 2018 every time I take it to Tony's they…read morefind something wrong with it I'm not a mechanic by any means but have several friends who are they want to charge 60 dollars for a part that cost 20 dollars and 244 to do the work when there is nothing wrong with my car they rejected an inspection because I would not pay them to do any work then charged me 14 for a rejected sticker I will not be going back there to be scammed this business has really went down hill the last few years

I took my car to Roy's and asked them to tune it up because of a rough idle and to change the…read moreshocks as they were original equipment (2015). after the work it still idled rough. They broke a steering arm while changing my shocks which I had to buy new ones (additional expense). when I looked at the engine block, the covers for the spark plugs were still covered with dust! I received a nasty text in return when I commented on their work. I WILL NOT EVER TAKE MY CAR BACK TO ROYS!

Dwayne & his Wife Carole are wonderful Souls, which equates to speaking to genuine humans who…read morepossess empathy. In this seemingly wayward world of repair roulette, that's rare. I brought in an old vintage van, which I knew would need significant work. Dwayne informed me what needed to be done & why by inviting me to have a look underneath. I brought my vehicle to a previous mechanic & I had to ask the women 3 times "Could I look at the vehicle underneath please" and was too preoccupied to comply with my request. If you bring your vehicle here, you will get straight answers, from genuine people who also know their trade. Keep up the good work Dwayne & Carole! peace & light ~ Shawn Vanden